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The re-regulation of working communities and relationships in the context of flexwork: A spacing identity approach 弹性工作制背景下工作社区和关系的再调节:间隔身份方法
IF 6.3 2区 管理学
Information and Organization Pub Date : 2021-12-01 DOI: 10.1016/j.infoandorg.2021.100364
Michel Ajzen, Laurent Taskin
{"title":"The re-regulation of working communities and relationships in the context of flexwork: A spacing identity approach","authors":"Michel Ajzen,&nbsp;Laurent Taskin","doi":"10.1016/j.infoandorg.2021.100364","DOIUrl":"10.1016/j.infoandorg.2021.100364","url":null,"abstract":"<div><p>Existing studies on flexwork stress its individualizing inclination by showing how it gives autonomy to employees, boosts individual productivity, or supports personal well-being at the expense of group cohesiveness, social ties and other characteristics of the “collective” in organizations. Obviously, flexwork both continues and contributes to an individualization process of working activities and relationships. But, how exactly does flexwork re-regulate working relationships and communities? Is the “collective” irremediably damaged and doomed to disappear? Building on a case study conducted in an insurance company having implemented flexwork, we observe invisibilized employees working from diverse premises (e.g., home, office, etc.) initiating alternative ways of staying united and close. This article shows the re-regulation of these working relationships and communities' through a collective identity process involving de/re-spacing identity; i.e., the spatial and material aspects of flexible work in relation to identity.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 4","pages":"Article 100364"},"PeriodicalIF":6.3,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2021.100364","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124638122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 12
New ways of working (NWW): Workplace transformation in the digital age 新工作方式(NWW):数字化时代的工作场所转型
IF 6.3 2区 管理学
Information and Organization Pub Date : 2021-12-01 DOI: 10.1016/j.infoandorg.2021.100378
Jeremy Aroles , Dubravka Cecez-Kecmanovic , Karen Dale , Sytze F. Kingma , Nathalie Mitev
{"title":"New ways of working (NWW): Workplace transformation in the digital age","authors":"Jeremy Aroles ,&nbsp;Dubravka Cecez-Kecmanovic ,&nbsp;Karen Dale ,&nbsp;Sytze F. Kingma ,&nbsp;Nathalie Mitev","doi":"10.1016/j.infoandorg.2021.100378","DOIUrl":"10.1016/j.infoandorg.2021.100378","url":null,"abstract":"<div><p>In the introductory paper of this special issue on new ways of working (NWW) the editors first reflect on the meaning of the ‘new’, finding inspiration in Hannes Meyer's essay “The New World” (1926). The ‘new’ is always relative, of course, closely associated with technological innovation, in our case digitalization<span>, and integrates spatiotemporal, technological and socio-cultural dimensions of life and organizing. This SI seeks to offer a reflection on and contribution to deeper understanding of ongoing flexibilization, virtualization and mediation of work practices. The authors go on to contextualize and discuss the contributions of the papers included in this special issue, focussing on significant technological, spatiotemporal, organizational and individual developments associated with new ways of working. Finally, they reflect on the possible relevance of the recent Covid-19 pandemic for the future of work, arguing that this pandemic accelerated NWW in many ways and – given the many paradoxical NWW dynamics and developments – that there could very well be unexpected and adverse consequences, including a turn away from formal ways of working.</span></p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 4","pages":"Article 100378"},"PeriodicalIF":6.3,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131613459","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 12
The (re-)configuration of digital work in the wake of profound technological innovation: Constellations and hidden work 深度技术创新后的数字工作(重新)配置:星座和隐藏工作
IF 6.3 2区 管理学
Information and Organization Pub Date : 2021-12-01 DOI: 10.1016/j.infoandorg.2021.100377
Stefan Klein , Mary Beth Watson-Manheim
{"title":"The (re-)configuration of digital work in the wake of profound technological innovation: Constellations and hidden work","authors":"Stefan Klein ,&nbsp;Mary Beth Watson-Manheim","doi":"10.1016/j.infoandorg.2021.100377","DOIUrl":"10.1016/j.infoandorg.2021.100377","url":null,"abstract":"<div><p>This paper explores the technology-induced transformation of work by examining two fields, robotic surgery and teaching from home via Zoom. We begin by examining the perspectives of individual surgeons and lecturers and the relational, organizational, and institutional settings in which they are embedded. Recognizing and emphasizing the idiosyncrasies of these cases, we develop theoretical lenses that allow us to identify the dynamics of the transformation and patterns in reconfiguration work.</p><p>To investigate these illustrative cases of digital work and their implications, we employ two conceptual frames, 1) configuration work (<span>Suchman, 2012</span>), specifically emergent configurations of digital-human work, and 2) orders of change (<span>Bartunek &amp; Moch, 1987</span>), emphasizing the role and development of frameworks in making sense of organizational change.</p><p>We thus combine multi-faceted accounts of individuals' experiences of “figuring out” how to make digital work feasible with reflections on how the transformation of work affects the identities of individuals, organizations, and institutions. We propose that this transformation affects the ways in which we think about ourselves, our colleagues and employers, and the institutions that shape our work.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 4","pages":"Article 100377"},"PeriodicalIF":6.3,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50165967","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
From sites to vibes: Technology and the spatial production of coworking spaces 从场地到共鸣:技术和共同工作空间的空间生产
IF 6.3 2区 管理学
Information and Organization Pub Date : 2021-12-01 DOI: 10.1016/j.infoandorg.2021.100353
Nada Endrissat , Aurélie Leclercq-Vandelannoitte
{"title":"From sites to vibes: Technology and the spatial production of coworking spaces","authors":"Nada Endrissat ,&nbsp;Aurélie Leclercq-Vandelannoitte","doi":"10.1016/j.infoandorg.2021.100353","DOIUrl":"10.1016/j.infoandorg.2021.100353","url":null,"abstract":"<div><p><span><span>Mobile and network technologies enable new ways of working (NWW) that disrupt spatial relations and move work to spaces outside formal organizational boundaries. This article addresses this shift by examining the spatial consequences of everyday practices of technology in the context of coworking spaces (CWS) as a pronounced example of where NWW take place. Conceptually, this article links research on technology as a sociomaterial practice with literature on organizational space. Empirically, it draws from a </span>qualitative study of 25 CWS and offers a theorization of the co-constitutive processes with relevant insights for both technology and organization studies. First, this article adds to research on the relational and dialectic nature of technology by documenting its implications in the constitution of CWS as </span><em>site</em>, <em>contestation</em>, and <em>atmosphere</em>. Second, it contributes to existing knowledge on space by shifting the focus from physical <em>sites</em> to spatial atmospheres and <em>vibes</em> that are produced through technology use and the copresence of others. It problematizes engagement with NWW by highlighting how the flexibility to work anytime, anywhere is tied to new responsibilities, including <em>spacing work</em> and <em>spatial self-management,</em> as workers are required to coproduce and aptly navigate the sites and vibes of NWW to achieve personal productivity and affective sociality.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 4","pages":"Article 100353"},"PeriodicalIF":6.3,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2021.100353","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50166548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Engaging with uncertainty: Information practices in the context of disease surveillance in Burkina Faso 应对不确定性:布基纳法索疾病监测背景下的信息实践
IF 6.3 2区 管理学
Information and Organization Pub Date : 2021-09-01 DOI: 10.1016/j.infoandorg.2021.100366
Stine Loft Rasmussen, Sundeep Sahay
{"title":"Engaging with uncertainty: Information practices in the context of disease surveillance in Burkina Faso","authors":"Stine Loft Rasmussen,&nbsp;Sundeep Sahay","doi":"10.1016/j.infoandorg.2021.100366","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2021.100366","url":null,"abstract":"<div><p>Uncertainty is inherent to outbreaks of infectious diseases; a topic of global concern. Addressing global outbreaks requires – among other things – well-functioning systems to produce information. The aim of the paper is to understand uncertainty in the context of information systems (IS) and to analyze the role of formal and informal information practices in identifying and responding to communicable diseases in the context of developing countries. Our empirical focus is on a dengue outbreak in 2016 in Burkina Faso- Dengue was then unknown in the context and formal “techne” based information systems were inadequate in dealing with it. Drawing on work defining uncertainty as a resource, we extend our practice-based theoretical lens with the concepts of “general and specific metis” to describe practices neither established formally or informally, but which evolve as the disease unfolds. While general metis represents practices based on the broader understanding of the context which the health staff have, specific metis relates to the particular practices they construct to acquire, share, and react on information as the disease unfolds. Our paper contributes primarily in foregrounding the role of uncertainty in information systems research and how this relates to formal, informal and emerging information practices.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 3","pages":"Article 100366"},"PeriodicalIF":6.3,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2021.100366","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91620524","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Overcoming resource challenges in peer-production communities through bricolage: The case of HomeNets 通过拼凑克服同侪生产社区的资源挑战:HomeNets的案例
IF 6.3 2区 管理学
Information and Organization Pub Date : 2021-09-01 DOI: 10.1016/j.infoandorg.2021.100365
Aljona Zorina
{"title":"Overcoming resource challenges in peer-production communities through bricolage: The case of HomeNets","authors":"Aljona Zorina","doi":"10.1016/j.infoandorg.2021.100365","DOIUrl":"10.1016/j.infoandorg.2021.100365","url":null,"abstract":"<div><p>Peer-production communities can create great value and foster innovation for their members, even in situations where resources are extremely scarce. How these communities create or acquire necessary resources in such settings is an important theoretical and practical question. In this paper, I investigate how a peer-production community overcame substantial resource challenges, using the analytic lens of bricolage theory, in a longitudinal study of HomeNets, communities of residents that developed residential Internet infrastructures and services for a million users in Minsk, Belarus, without funds, material resources, knowledge, or formal legal status. The findings illustrate that communities develop their missing resources by engaging in multiple coexisting bricolage forms and processes, which help them to successfully incorporate the individual and collective resource building efforts of their participants and address the challenges specific to the continuously evolving community. Based on the findings, I propose a model of community resource development with bricolage, discuss theoretical and practical implications for studies on communities and bricolage, and suggest areas for further research.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 3","pages":"Article 100365"},"PeriodicalIF":6.3,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2021.100365","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125105074","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Who needs the help desk? Tackling one's own technological problem via self IT service 谁需要服务台?透过自助资讯科技服务,解决自己的科技问题
IF 6.3 2区 管理学
Information and Organization Pub Date : 2021-09-01 DOI: 10.1016/j.infoandorg.2021.100367
Sam Zaza , Iris Junglas , Deborah J. Armstrong
{"title":"Who needs the help desk? Tackling one's own technological problem via self IT service","authors":"Sam Zaza ,&nbsp;Iris Junglas ,&nbsp;Deborah J. Armstrong","doi":"10.1016/j.infoandorg.2021.100367","DOIUrl":"10.1016/j.infoandorg.2021.100367","url":null,"abstract":"<div><p>Individuals are becoming more technologically savvy and self-sufficient, often transferring what they have learned in the personal realm of apps and chats into the organizational realm. Self information technology (IT) service, or an employees' attempts to solve their technological problem without first seeking the assistance of the IT department personnel, is a phenomenon that has been witnessed for a while but has not yet achieved sufficient theoretical scrutiny. Grounded in qualitative data collected from IT department personnel, an initial theory of self IT service is presented that denotes self IT service as a distinct concept with its own set of drivers and effects. Our study not only informs and expands existing conceptualizations of IT service, but also provides insights for researchers and organizations on how to harness the self IT service phenomenon for their advantage.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 3","pages":"Article 100367"},"PeriodicalIF":6.3,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2021.100367","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50166339","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The research-practice gap as a pragmatic knowledge boundary 研究-实践差距作为语用知识边界
IF 6.3 2区 管理学
Information and Organization Pub Date : 2021-06-01 DOI: 10.1016/j.infoandorg.2020.100334
Samuel Makin
{"title":"The research-practice gap as a pragmatic knowledge boundary","authors":"Samuel Makin","doi":"10.1016/j.infoandorg.2020.100334","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2020.100334","url":null,"abstract":"<div><p>Existing discourse on the research-practice gap underplays the role of practitioners and assumes that the existence of the gap is due primarily to deficiencies in theory. This conceptual paper problematizes this assumption and explores in practice why practitioners have not been able to harness and apply insights from organisation theory (OT) and information systems (IS) research . Drawing on the concept of knowledge boundaries, several key arguments are made. Firstly, a pragmatic knowledge boundary divides academics and practitioners. Secondly, the novelty of OT and IS research at this knowledge boundary hinders practitioners' ability to constructively assess it, which results in contradictions and discourages its application in practice. Finally, when academics and practitioners collaborate to promote deeper engagement, and when effective boundary-spanning objects are used, there are signs that the research-practice gap can be overcome. These arguments are illustrated through a case-study of employees in a medium-sized IT consulting company.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 2","pages":"Article 100334"},"PeriodicalIF":6.3,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2020.100334","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91977873","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Cultural metaphors and KMS appropriation: Drawing on Astérix to understand non-use in a large French company 文化隐喻和KMS挪用:借鉴astimrix来理解一家大型法国公司不使用KMS
IF 6.3 2区 管理学
Information and Organization Pub Date : 2021-06-01 DOI: 10.1016/j.infoandorg.2021.100352
Aurélie Dudézert , Nathalie Mitev , Ewan Oiry
{"title":"Cultural metaphors and KMS appropriation: Drawing on Astérix to understand non-use in a large French company","authors":"Aurélie Dudézert ,&nbsp;Nathalie Mitev ,&nbsp;Ewan Oiry","doi":"10.1016/j.infoandorg.2021.100352","DOIUrl":"10.1016/j.infoandorg.2021.100352","url":null,"abstract":"<div><p><span>Management research is increasingly using fiction as an insightful way to analyze complex organizational dynamics. Focusing on user appropriation of Knowledge Management Systems, we describe how we used the popular Astérix, a well-known French cartoon to better understand KMS appropriation. We came to use this approach in an </span>action research project in a large French construction firm initially designed to help Chief Knowledge Officers address KMS non-use. After our first findings showed paradoxical cultural issues, and based on the idea that culture is central to sensemaking and appropriation, we used the notion of the cultural metaphor to help better understand the cultural aspects associated with KMS appropriation. These results contribute knowledge in three different areas. First, we underline the role of cultural metaphors in information systems appropriation. Second, we enrich the literature on the role of fiction in management by illustrating the role of cultural metaphors. Third, we report on how this can be used in an action research project to help better understand KMS appropriation issues, which has the potential of leading to practical managerial action.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 2","pages":"Article 100352"},"PeriodicalIF":6.3,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2021.100352","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50166599","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Managing information sharing: Interorganizational communication in collaborations with competitors 管理信息共享:与竞争对手合作时的组织间沟通
IF 6.3 2区 管理学
Information and Organization Pub Date : 2021-06-01 DOI: 10.1016/j.infoandorg.2021.100354
Joyce Yi-Hui Lee , Carol Saunders , Niki Panteli , Tang Wang
{"title":"Managing information sharing: Interorganizational communication in collaborations with competitors","authors":"Joyce Yi-Hui Lee ,&nbsp;Carol Saunders ,&nbsp;Niki Panteli ,&nbsp;Tang Wang","doi":"10.1016/j.infoandorg.2021.100354","DOIUrl":"10.1016/j.infoandorg.2021.100354","url":null,"abstract":"<div><p>A key challenge for managing interorganizational relationships in high-tech sectors is to design information sharing practices for supporting cooperative activities without leaking competitive proprietary information. In this paper, we use a qualitative multi-case study to explore the role of communication in supporting cooperative information sharing while keeping competitive information concerns at bay. We study two contrasting dyads of a Taiwanese buyer and Korean supplier in the digital home entertainment industry --- one which was a successful interorganizational relationship and led to further collaboration and the other which was unsuccessful and thus terminated. Drawing insights from Media Synchronicity Theory (MST), we develop a process model that explores the combination of communication media with communication content and processes for effective (ineffective) communication that promotes trust, information sharing and open communication in successful (unsuccessful) interorganizational relationships.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 2","pages":"Article 100354"},"PeriodicalIF":6.3,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2021.100354","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117095286","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
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