Information and Organization最新文献_第10页

Institutional logics and innovation in times of crisis: Telemedicine as digital ‘PPE’ 危机时期的制度逻辑与创新：远程医疗作为数字“PPE”

IF 6.3 2区管理学

Information and Organization Pub Date : 2021-03-01 DOI: 10.1016/j.infoandorg.2021.100340

Eivor Oborn , Nirit Putievsky Pilosof , Bob Hinings , Eyal Zimlichman

{"title":"Institutional logics and innovation in times of crisis: Telemedicine as digital ‘PPE’","authors":"Eivor Oborn , Nirit Putievsky Pilosof , Bob Hinings , Eyal Zimlichman","doi":"10.1016/j.infoandorg.2021.100340","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2021.100340","url":null,"abstract":"<div><p>How do crises shape digital innovation<span>? In this paper we examine the rapid adoption of digital telemedicine technologies in an Israeli hospital with a focus on the role of the institutional logics held by the stakeholders responding to emerging events. With the onset of COVID-19, the need for social distancing and minimal physical contact challenged and interrupted hospital practices. In response, remote audio-visual functionality of digital technologies were appropriated in different ways, as stakeholders – state actors, managers, health professionals, and family members – sought to improvise and enhance the protection of persons concerned. We show how emerging practices were guided by the dominant institutional logics of stakeholders responding to the crisis. Acting for many as a digital form of ‘personal protective equipment’ (PPE), the technologies enabled diverse action possibilities to become manifest in practices. We add to understanding the role of institutional logics in directing the attention of stakeholders to shape digital innovation in times of crisis.</span></p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 1","pages":"Article 100340"},"PeriodicalIF":6.3,"publicationDate":"2021-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2021.100340","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72271646","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 27

Crisis as opportunity, disruption and exposure: Exploring emergent responses to crisis through digital technology 危机是机遇、破坏和暴露:通过数字技术探索危机的应急反应

IF 6.3 2区管理学

Information and Organization Pub Date : 2021-03-01 DOI: 10.1016/j.infoandorg.2021.100344

Manos Gkeredakis , Hila Lifshitz-Assaf , Michael Barrett

{"title":"Crisis as opportunity, disruption and exposure: Exploring emergent responses to crisis through digital technology","authors":"Manos Gkeredakis , Hila Lifshitz-Assaf , Michael Barrett","doi":"10.1016/j.infoandorg.2021.100344","DOIUrl":"10.1016/j.infoandorg.2021.100344","url":null,"abstract":"<div><p>We live in a technologically advanced era with a recent and marked dependence on digital technologies while also facing increasingly frequent extreme and global crises. Crises, like the COVID-19 pandemic, are significantly impacting our societies, organizations and individuals and dramatically shifting the use of, and dependence on, digital technology. The way digital technology is used to cope with crises is novel and not well understood theoretically. To explore the varied uses and impact of digital technologies during crises, we propose to view crisis as (1) opportunity, (2) disruption, and (3) exposure. Examining crisis as opportunity reveals how digital technologies enable experimentation and accelerate innovation while raising coordination challenges and risky implementation. Viewing crisis as disruption highlights how digital technologies enable the rapid shifting of organizational and occupational practices to new digital spaces, allowing work continuity, yet potentially distorting work practices and raising challenges of over-dependence. Finally, crisis exposes the societal implications in making visible and exposing digital inequalities and producing moral dilemmas for us all. We use these three perspectives to shed light on the varied uses of digital technologies in the COVID-19 crisis and suggest new avenues for research on crises more broadly.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 1","pages":"Article 100344"},"PeriodicalIF":6.3,"publicationDate":"2021-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2021.100344","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47177850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 53

Inequality of what? An intersectional approach to digital inequality under Covid-19 什么不平等？新冠肺炎背景下数字不平等的交叉方法

IF 6.3 2区管理学

Information and Organization Pub Date : 2021-03-01 DOI: 10.1016/j.infoandorg.2021.100341

Yingqin Zheng , Geoff Walsham

引用次数: 72

Technology in the time of corona: A critical institutional reading 电晕时代的技术:一种批判性的制度解读

IF 6.3 2区管理学

Information and Organization Pub Date : 2021-03-01 DOI: 10.1016/j.infoandorg.2021.100342

Tammar B. Zilber , Yehuda C. Goodman

{"title":"Technology in the time of corona: A critical institutional reading","authors":"Tammar B. Zilber , Yehuda C. Goodman","doi":"10.1016/j.infoandorg.2021.100342","DOIUrl":"10.1016/j.infoandorg.2021.100342","url":null,"abstract":"<div><p>Drawing on institutional theory and using examples from Israel, we offer a critique of technology's deployment in responses to the coronavirus disease (COVID-19). We distinguish between technologies-in-use (“small ‘t' technologies”), the bundle of artifacts and practices that bring them into being, and “Big ‘T' Technology,” the latter being technology as an institution – shared meanings, structures, and practices that govern thought and action. Using the conceptual tool kit of institutional theory, we make three interrelated arguments. First, the deployment of technologies-in-use in response to the pandemic is embedded in diverse and contradictory institutions, the institution of technology among them. These technologies participate in the very construction of crisis, which fosters the revert to known and established ways of being and doing. Thus, technologies-in-use are not necessarily the most efficient and rational but rather the most legitimate and readily available. Second, putting certain technologies into action has not been happening by itself. Instead, we have witnessed contestations among relevant agents – like politicians and experts – who engage in institutional work to serve their interests. Third, despite its global reach, technology is locally adapted and implemented in specific contexts. All in all, institutional theory helps us to explore further and critique the naïve belief, common in public discourse, in technology as a remedy of all things. Instead, it offers a more critical understanding of the cultural dynamics involved in putting technology to work in the coronavirus crisis. This critical lens carries implications for policymaking and implementation in times of crisis.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 1","pages":"Article 100342"},"PeriodicalIF":6.3,"publicationDate":"2021-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2021.100342","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47264969","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 7

On the making of crystal balls: Five lessons about simulation modeling and the organization of work 关于水晶球的制作：关于模拟建模和工作组织的五堂课

IF 6.3 2区管理学

Information and Organization Pub Date : 2021-03-01 DOI: 10.1016/j.infoandorg.2021.100339

Paul M. Leonardi , DaJung Woo , William C. Barley

{"title":"On the making of crystal balls: Five lessons about simulation modeling and the organization of work","authors":"Paul M. Leonardi , DaJung Woo , William C. Barley","doi":"10.1016/j.infoandorg.2021.100339","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2021.100339","url":null,"abstract":"<div><p><span>Digital models that simulate the dynamics of a system are increasingly used to make predictions about the future. Although modeling has been central to decision-making under conditions of uncertainty across many industries for many years, the COVID-19 pandemic has made the role that models play in prediction and policymaking real for millions of people around the world. Despite the fact that modeling is a process through which experts use data and statistics to make sophisticated guesses, most consumers expect a model's predictions to be like crystal balls and provide perfect information about what the future will bring. Over the last decade, we have conducted a series of in-depth, </span>longitudinal studies<span> of digital modeling across several industries. From these studies, we share five lessons we have learned about modeling that demonstrate (1) why models are indeed not crystal balls and (2) why, despite their indeterminacy, people tend to treat them as crystal balls anyway. We discuss what each of these lessons can teach us about how to respond to the predictions made by COVID-19 models as well models of other stochastic processes and events about whose futures we wish to know today.</span></p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"31 1","pages":"Article 100339"},"PeriodicalIF":6.3,"publicationDate":"2021-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2021.100339","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72271591","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 7

Ambidextrous governance of IT-enabled services: A pragmatic approach 支持it的服务的双向治理:一种实用的方法

IF 6.3 2区管理学

Information and Organization Pub Date : 2020-12-01 DOI: 10.1016/j.infoandorg.2020.100325

Rajendra Singh , Aaron Baird , Lars Mathiassen

{"title":"Ambidextrous governance of IT-enabled services: A pragmatic approach","authors":"Rajendra Singh , Aaron Baird , Lars Mathiassen","doi":"10.1016/j.infoandorg.2020.100325","DOIUrl":"10.1016/j.infoandorg.2020.100325","url":null,"abstract":"<div><p>Organizations must continuously allocate and reallocate limited resources, including IT resources, to competing innovation and operational concerns. While the ambidexterity literature provides some guidance regarding resource allocation approaches, studies typically assume that such tensions can be balanced without taking contextual and trade-off issues into account. Further, many studies examine ambidexterity approaches individually without considering how different approaches may be combined. To address these shortcomings, we pragmatically examine how a U.S. health delivery organization responded to technological, regulatory, and demand changes over a 15-year period and the effects of its actions. To manage the consequential tensions between innovation and operation of its IT-enabled services, we retrospectively observe that the organization applied a portfolio of sequential, structural, and contextual ambidexterity approaches. As a contribution to the IT governance and health IT literatures, the study offers theoretical and practical knowledge on how organizations can pragmatically apply ambidexterity in highly dynamic contexts to mindfully orchestrate and coordinate between innovation and operation of their IT-enabled services.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"30 4","pages":"Article 100325"},"PeriodicalIF":6.3,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2020.100325","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130010991","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Open government data platforms – A complex adaptive sociomaterial systems perspective 开放政府数据平台——复杂自适应社会材料系统视角

IF 6.3 2区管理学

Information and Organization Pub Date : 2020-12-01 DOI: 10.1016/j.infoandorg.2020.100323

Olivera Marjanovic , Dubravka Cecez-Kecmanovic

{"title":"Open government data platforms – A complex adaptive sociomaterial systems perspective","authors":"Olivera Marjanovic , Dubravka Cecez-Kecmanovic","doi":"10.1016/j.infoandorg.2020.100323","DOIUrl":"10.1016/j.infoandorg.2020.100323","url":null,"abstract":"<div><p>In this paper we focus on the emerging phenomenon of Open Government Data Platforms (OGDPs), in particular those that provide open performance data to general public. Governments world-wide continue to implement these platforms, aiming to increase transparency and accountability. However, in spite of their positive intentions, ODGPs that provide performance data (e.g. about schools or hospitals) are reported to create serious harmful social effects. While the related literature has reported numerous cases of these unintended effects<span><span>, the questions regarding why and how they emerge remain open. This is not surprising, given the complexity and dynamics of processes instigated through the use of ODGPs by a very large number of known and unknowable actors. Through a diffractive reading of complexity theories, in particular Complex Adaptive Systems (CAS) and sociomateriality, in this paper we propose a Complex Adaptive Sociomaterial Systems (CASS) theorization of OGDPs. Drawing from a case of OGDP in Australia called My School, which provides open performance data for more than 10.000 schools, we demonstrate how the proposed theoretical lens of CASS enables us to reveal and explain why and how these platforms perform unintended, yet serious social harm. Given that OGDPs are rapidly emerging around the world, our </span>research opens a pathway for a research-informed public discourse about their harmful effects and responsibilities of different stakeholders.</span></p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"30 4","pages":"Article 100323"},"PeriodicalIF":6.3,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2020.100323","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134550336","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Digital organizing of a global social movement: From connective to collective action 全球社会运动的数字化组织:从联系到集体行动

IF 6.3 2区管理学

Information and Organization Pub Date : 2020-12-01 DOI: 10.1016/j.infoandorg.2020.100324

Carmen Leong , Isam Faik , Felix T.C. Tan , Barney Tan , Ying Hooi Khoo

{"title":"Digital organizing of a global social movement: From connective to collective action","authors":"Carmen Leong , Isam Faik , Felix T.C. Tan , Barney Tan , Ying Hooi Khoo","doi":"10.1016/j.infoandorg.2020.100324","DOIUrl":"10.1016/j.infoandorg.2020.100324","url":null,"abstract":"<div><p><span>Social media are increasingly credited with the emergence and rapid scaling of social movements. Consequently, many studies have explored the role of social media and other forms of Information and Communication Technology in enabling collective action beyond formal organizations. The focus in these studies has been on connective actions that emerge from the individualized but interdependent uses of social media in the pursuit of a movement's objectives. However, few studies have examined how social movements go beyond connective actions to build organizing capacity that can support effective and sustainable mobilization. Understanding the mechanisms underlying the shift from connective action to a more organized, concerted form of action is particularly important in the light of significant differences in lifespan and outcomes among social media-enabled movements. To advance our conceptualization of these mechanisms, we studied the case of Bersih movement, a transnational coalition and social media-enabled social movement that pushed for clean and fair elections in Malaysia. The case highlights two types of emergence, </span><em>clustering</em> and <em>structuring emergence,</em> that enabled the movement to evolve across three different phases: dispersed individuals, dispersed groups, and networked group. Our analysis of the case reveals that each of these two types of emergence exhibits different dynamics between the environmental, cognitive, and relational mechanisms that underlie the evolution of social movements. Our findings also present both the enabling and constraining roles of social media in clustering and structuring emergence.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"30 4","pages":"Article 100324"},"PeriodicalIF":6.3,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2020.100324","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129643238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 18

Exploring the Role of IT in the Front-End of Innovation: An Empirical Study of IT-Enabled Creative Behavior 探索信息技术在创新前端的作用:基于信息技术的创新行为的实证研究

IF 6.3 2区管理学

Information and Organization Pub Date : 2020-12-01 DOI: 10.1016/j.infoandorg.2020.100322

Saggi Nevo , Dorit Nevo , Alain Pinsonneault

引用次数: 5

Unveiling the relevance of academic research: A practice-based view 揭示学术研究的相关性:基于实践的观点

IF 6.3 2区管理学

Information and Organization Pub Date : 2020-09-01 DOI: 10.1016/j.infoandorg.2020.100314

Marco Marabelli , Emmanuelle Vaast

{"title":"Unveiling the relevance of academic research: A practice-based view","authors":"Marco Marabelli , Emmanuelle Vaast","doi":"10.1016/j.infoandorg.2020.100314","DOIUrl":"10.1016/j.infoandorg.2020.100314","url":null,"abstract":"<div><p>In this paper, we build on the longstanding issue of whether and to what extent scholarly research affects stakeholders outside academia and focus on the management and IS fields. We take a practice-based view and build theoretically on the concepts of sites of knowing and knowing in practice. We interviewed experienced practice scholars and reviewed key practice theorizing concepts to demonstrate that: 1) impact outside academia does happens but in ways that are not evident from published academic papers; and, 2) the practice-based view allows us to understand how impact occurs and offers effective strategies to enhance it. Yet, practice scholars' impact outside academia still holds substantial areas of improvement, which we identify theoretically and showcase with concrete examples leading to recommendations. The insights we propose are not directed only to practice scholars, though. They can assist scholars of all epistemological, methodological, and theoretical perspectives to enhance research impact and engage meaningfully with multiple stakeholders beyond academic boundaries.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"30 3","pages":"Article 100314"},"PeriodicalIF":6.3,"publicationDate":"2020-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.infoandorg.2020.100314","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131661918","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 13