Information and Organization最新文献

Reimagining AI for sustainability: Cultivating imagination, hope, and response-ability 为可持续发展重新构想人工智能：培养想象力、希望和反应能力

IF 4.7 2区管理学

Information and Organization Pub Date : 2025-07-31 DOI: 10.1016/j.infoandorg.2025.100586

Lotta Hultin , Magnus Mähring

{"title":"Reimagining AI for sustainability: Cultivating imagination, hope, and response-ability","authors":"Lotta Hultin , Magnus Mähring","doi":"10.1016/j.infoandorg.2025.100586","DOIUrl":"10.1016/j.infoandorg.2025.100586","url":null,"abstract":"<div><div>While the use of Artificial Intelligence (AI) in sustainability efforts continues to grow, dominant approaches remain narrowly focused on optimization, prediction, and control. This paper challenges the predictive/optimizing paradigm by proposing a relational perspective on AI—one that treats uncertainty not as a problem to eliminate, but as a generative space for creativity, care, and transformation. Drawing on theories of relational agency, imagination, and hope, we explore how AI can participate in co-creating more ethical, empathetic, and ecologically attuned practices. Leveraging a preexisting case of AI-driven wildlife management in India, we conduct an analysis of a possible and desirable future, demonstrating how AI's affordances might be reconfigured and expanded: from tools of surveillance and efficiency to invitations for listening, attunement, and world-making. In this reimagined mode, AI supports not only the processing of data but the emergence of stories—enabling practitioners to sense, interpret, and respond to ecological entanglements in ways that foreground more-than-human perspectives and collective vulnerability.</div><div>We contribute to the growing discourse on sustainable AI by theorizing how practices of imagination and hope can cultivate <em>response-able</em> agency—a form of ethical responsiveness grounded in interdependence rather than mastery. Ultimately, we call for a reorientation of AI design and governance toward practices that do not merely optimize what is, but help bring forth what <em>could be</em>.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100586"},"PeriodicalIF":4.7,"publicationDate":"2025-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144739087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Semiotic mediation in data governance: Towards valuing data as assets 数据治理中的符号中介：将数据视为资产

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-07-09 DOI: 10.1016/j.infoandorg.2025.100588

Olivia Benfeldt , John Stouby Persson

{"title":"Semiotic mediation in data governance: Towards valuing data as assets","authors":"Olivia Benfeldt , John Stouby Persson","doi":"10.1016/j.infoandorg.2025.100588","DOIUrl":"10.1016/j.infoandorg.2025.100588","url":null,"abstract":"<div><div>Data intricately links to value in organizations by mediating insights that enhance decision- making, knowledge creation, and strategizing. Yet, traditional data governance frameworks concerned with treating data as “assets” often assume data are static entities with intrinsic value that can be owned by enterprises. This assumption is increasingly untenable as data are dynamic, and gain value across contexts, introducing new challenges for governance. In this paper, we propose semiotic mediation to conceptualize and govern data as assets. Drawing on Peircean semiotics, we move beyond static representationalism towards valuing data as dynamic medium of iconic, indexical, and symbolic significations. Our analysis of four governance practices illustrates how standardizing definitions, regulating quality, controlling access, and managing stewardship mediate different significations of data as assets with direct bearing on how governance is conceived and enacted. The paper contributes to data governance research by showing how the materiality of dynamic data assets demands flexible governance approaches to effectively harness contextual value. Semiotic mediation offers a theoretically coherent, but practically applicable scaffold for valuing data as assets and open new avenues for data governance research.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100588"},"PeriodicalIF":5.7,"publicationDate":"2025-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144580252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Ethics in the world of automated algorithmic decision-making – A Posthumanist perspective 自动算法决策世界中的伦理——后人类主义视角

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-07-07 DOI: 10.1016/j.infoandorg.2025.100587

Dubravka Cecez-Kecmanovic

{"title":"Ethics in the world of automated algorithmic decision-making – A Posthumanist perspective","authors":"Dubravka Cecez-Kecmanovic","doi":"10.1016/j.infoandorg.2025.100587","DOIUrl":"10.1016/j.infoandorg.2025.100587","url":null,"abstract":"<div><div>The grand humanist project of technological advancements has culminated in fascinating intelligent technologies and AI-based automated decision-making systems (ADMS) that replace human decision-makers in complex social processes. Widespread use of ADMS, underpinned by humanist values and ethics, it is claimed, not only contributes to more effective and efficient, but also to more objective, non-biased, fair, responsible, and ethical decision-making. Growing literature however shows paradoxical outcomes: ADMS use often discriminates against certain individuals and groups and produces detrimental and harmful social consequences. What is at stake is the reconstruction of reality in the image of ADMS, that threatens our existence and sociality. This presents a compelling motivation for this article which examines a) on what bases are ADMS claimed to be ethical, b) how do ADMS, designed and implemented with the explicit aim to act ethically, produce individually and socially harmful consequences, and c) can ADMS, or more broadly, automated algorithmic decision-making be ethical. This article contributes a critique of dominant humanist ethical theories underpinning the development and use of ADMS and demonstrates why such ethical theories are inadequate in understanding and responding to ADMS' harmful consequences and emerging ethical demands. To respond to such ethical demands, the article contributes a <em>posthumanist relational ethics</em> (that extends Barad's agential realist ethics with Zigon's relational ethics) that enables novel understanding of how ADMS performs harmful effects and why ethical demands of subjects of decision-making cannot be met. The article also explains why ADMS are not and cannot be ethical and why the very concept of automated decision-making in complex social processes is flowed and dangerous, threatening our sociality and humanity.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100587"},"PeriodicalIF":5.7,"publicationDate":"2025-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144571000","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Unpacking AI at work: Data work, knowledge work, and values work 解析工作中的人工智能：数据工作、知识工作和价值观工作

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-07-02 DOI: 10.1016/j.infoandorg.2025.100584

Elmira van den Broek

{"title":"Unpacking AI at work: Data work, knowledge work, and values work","authors":"Elmira van den Broek","doi":"10.1016/j.infoandorg.2025.100584","DOIUrl":"10.1016/j.infoandorg.2025.100584","url":null,"abstract":"<div><div>The rise of data-driven artificial intelligence (AI) technologies has sparked intense debates about their implications for work. These discussions often portray AI as an agentic force that turns data into knowledge and ultimately, “better” decisions, casting shadows over the labor that sustains and supports these technologies. This paper argues that to develop a grounded understanding of how AI contributes to transformations in the workplace, we must unpack <em>AI at work</em>, that is, how algorithms are shaped by, and in turn, shape everyday work practices. Building on a longstanding tradition of research that examines the interplay between technology and work, this study foregrounds three types of work that gain renewed significance in the context of AI: <em>data work, knowledge work</em>, and <em>values work</em>. Drawing on the empirical example of hiring, this study illustrates how these forms of work are critical not only for understanding how AI technologies are brought to life but also for recognizing deeper, often unforeseen changes in the workplace. By surfacing the hidden, interrelated, and ever-evolving nature of work for AI, the AI at work lens put forward in this study offers critical implications for information systems and organizational research, as well as practical insights for practitioners, policymakers, and regulators.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100584"},"PeriodicalIF":5.7,"publicationDate":"2025-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144522954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Investigating how collective action mitigates the harm of algorithmic decision making through framing and frame transformation 研究集体行为如何通过框架和框架转换减轻算法决策的危害

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-06-27 DOI: 10.1016/j.infoandorg.2025.100585

Suresh Cuganesan

{"title":"Investigating how collective action mitigates the harm of algorithmic decision making through framing and frame transformation","authors":"Suresh Cuganesan","doi":"10.1016/j.infoandorg.2025.100585","DOIUrl":"10.1016/j.infoandorg.2025.100585","url":null,"abstract":"<div><div>How does collective action mitigate the negative outcomes or harm caused by algorithmic decision making (ADM) to recipients of its decision outputs? This study investigates this question, particularly considering the complexities of transparency and ADM operator reluctance to make changes. It applies a framing perspective drawn from the social movements literature to a longitudinal analysis of a case of governmental use of ADM. The study contributes to prior literature by revealing how ADM transparency, that is, understanding of ADM and its outcomes, can manifest at two levels: situational and systemic. Situational transparency frames understandings of how ADM operates in particular localized situations, and sees harm as deriving from how the system intersects with these specifics. Systemic transparency operates at an aggregated level, frames understandings of how ADM operates across social situations, and sees harm as inherent in the system itself. Both raise important and complementary questions about ADM systems and their effects. In addition, the study reveals how collective action mitigates harm through purposeful strategy combinations that develop transparency and achieve frame transformations that intensify pressure on operators to change. When ADM transparency at the situational level indicates harm, frame transformations that amplify normative pressures are likely to elicit harm-mitigating change unless ADM operators are resistant. In contrast, when ADM transparency at the systemic level reveals harm, frame transformations that create coercive pressures are required because these compel ADM operators to fundamentally redesign or abandon their systems despite the adverse impacts for them.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100585"},"PeriodicalIF":5.7,"publicationDate":"2025-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144490816","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Microfoundations of rationality in the age of AI: On emotions, bodies and intelligence 人工智能时代理性的微观基础：论情感、身体和智力

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-06-21 DOI: 10.1016/j.infoandorg.2025.100583

Mari-Klara Stein , Arisa Shollo

{"title":"Microfoundations of rationality in the age of AI: On emotions, bodies and intelligence","authors":"Mari-Klara Stein , Arisa Shollo","doi":"10.1016/j.infoandorg.2025.100583","DOIUrl":"10.1016/j.infoandorg.2025.100583","url":null,"abstract":"<div><div>Seventy years from the birth of AI, organizations are adopting AI-based agents and tools at an unprecedented pace. The coming of age of AI in organizations signifies the emergence of human-AI configurations promising to surpass the inherited bounded rational nature of humans. These promises are built on two underlying assumptions that 1) there is nothing else involved in thinking beyond information processing and, hence, 2) computers can successfully take over or assist humans in knowledge work. Yet, studies on human-AI collaboration show that humans and AI often have trouble finding the “optimal grip” and appropriate reliance for working together. We suggest that what makes appropriate reliance in human-AI collaborations difficult are the fundamental differences in human and computational cognition which challenge the underlying assumptions of bounded rationality. First, we show that with advancements in AI, both human and computational cognition now involve emotions, however, the necessary conditions for human cognition involve both architectural and communicative aspects of emotion while computational cognition involves only the latter. Second, we show that with advancements in robotics, both human and computational cognition now involve physicality, however the necessary conditions for human cognition involve physical sensing, experiencing and performing, whereas computational cognition involves only physical sensing and performing. Our arguments imply that (a) while machine cognition is evolving, it is still bound to information processing, whereas human cognition is not, and (b) only focusing on what human and machine cognition have in common (e.g., communication of emotion) is not sufficient to ensure appropriate reliance in human-AI collaboration. We end our paper by discussing the implications for research, education, and policy, and proposing a research agenda.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100583"},"PeriodicalIF":5.7,"publicationDate":"2025-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144330237","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Homo agenticus in the age of agentic AI: Agency loops, power displacement, and the circulation of responsibility 代理人工智能时代的智人：代理循环、权力置换与责任循环

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-06-20 DOI: 10.1016/j.infoandorg.2025.100582

Paul M. Leonardi

{"title":"Homo agenticus in the age of agentic AI: Agency loops, power displacement, and the circulation of responsibility","authors":"Paul M. Leonardi","doi":"10.1016/j.infoandorg.2025.100582","DOIUrl":"10.1016/j.infoandorg.2025.100582","url":null,"abstract":"<div><div>As attribution-making creatures, humans constantly seek to locate agency somewhere in their environment. Where we choose to attribute agency has profound consequences for our own sense of power, responsibility, and capacity to act. The rise of agentic AI systems disrupts these attribution processes, as humans encounter technologies that appear to act autonomously and control outcomes affecting human lives. Drawing on psychological research on apparent mental causation, I argue that agency attribution operates as an active process of power redistribution. When humans attribute agency to AI systems, they experience systematic “power displacement”—reduced sense of control and responsibility—even while retaining formal authority. This creates a paradox: the more autonomous AI appears, the less autonomous humans feel, regardless of their actual control. However, this displacement is neither permanent nor unidirectional. Agency circulates through predictable “agency loops”—recursive patterns involving delegation, attribution, contingency, reassertion, and reconfiguration—that can be strategically managed. Humans who understand how agency loops operate and intervene in them through strategic attribution processes can develop new forms of expertise and authority. The future belongs to those who understand that agency is always attributed somewhere—and that where we choose to place it determines who has power to act.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100582"},"PeriodicalIF":5.7,"publicationDate":"2025-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144321040","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Institutional logics and business models of digital niche marketplaces 数字利基市场的制度逻辑和商业模式

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-05-29 DOI: 10.1016/j.infoandorg.2025.100575

Patrick Holzmann , Patrick Gregori , Stephan Bohn , Georg Reischauer , Nicolas Friederici , Vili Lehdonvirta

{"title":"Institutional logics and business models of digital niche marketplaces","authors":"Patrick Holzmann , Patrick Gregori , Stephan Bohn , Georg Reischauer , Nicolas Friederici , Vili Lehdonvirta","doi":"10.1016/j.infoandorg.2025.100575","DOIUrl":"10.1016/j.infoandorg.2025.100575","url":null,"abstract":"<div><div>While research on the business models of dominant digital marketplaces such as Amazon, TaskRabbit, and Uber has progressed in recent years, little is known about the business models of niche marketplaces despite their economic and social importance. Taking an institutional logic perspective, we examine how multiple logics shape the business models of digital niche marketplaces. Based on the comparative study of ten European digital niche marketplaces, we identify two business model archetypes that vary concerning problem complexity and the influence of institutional logics. The <em>“concierge business model”</em> is designed to efficiently solve simple location-bound problems through local networks. This model is dominantly shaped by the market logic and complemented by the corporate logic. By contrast, the <em>“wizard business model”</em> seeks innovative solutions to more complex problems by utilizing global networks. It is dominantly shaped by the professional logic and supplemented by the corporate and the market logic. Based on these insights, we develop a framework for the relationship between institutional logics and business models of digital niche marketplaces. Our study adds to research on the mechanisms and manifestations of institutional logics in business models and highlights the role of problem complexity, as well as contributing to better understand the distinctiveness of digital niche marketplaces.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 2","pages":"Article 100575"},"PeriodicalIF":5.7,"publicationDate":"2025-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144170341","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Co-creation with machine learning: Towards a dynamic understanding of knowledge boundaries between developers and end-users 与机器学习共同创造：实现对开发人员和最终用户之间知识边界的动态理解

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-04-28 DOI: 10.1016/j.infoandorg.2025.100574

Floris van Krimpen , Haiko van der Voort

引用次数: 0

In blockchain we trust: Ideologies and discourses sustaining trust in bitcoin 在区块链中，我们信任：维持对比特币信任的意识形态和话语

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-04-10 DOI: 10.1016/j.infoandorg.2025.100573

Lara Pecis , Lucia Cervi , Lucas Introna

{"title":"In blockchain we trust: Ideologies and discourses sustaining trust in bitcoin","authors":"Lara Pecis , Lucia Cervi , Lucas Introna","doi":"10.1016/j.infoandorg.2025.100573","DOIUrl":"10.1016/j.infoandorg.2025.100573","url":null,"abstract":"<div><div>In this paper, we examine the discourses and ideologies that underpin trust in Bitcoin (BTC) as an algorithm-driven socio-technical system, raising critical questions about how trust is established and sustained in complex socio-technical assemblages. Through a Critical Discourse Analysis (CDA) of three significant events in the cryptocurrency, we identify two interconnected, yet sometimes contradictory, ideologies enacted through four discourses that construct specific subject positions to produce and maintain trust in Bitcoin. The first, <em>technical sovereignty</em>, reflects adherence to notions of technical utopianism. The second, which we term <em>peer-to-peer neoliberalism</em>, frames BTC as a political experiment rooted in the individualization of responsibility and risk. Our paper contributes to the existing literature by arguing that algorithm-driven technologies like BTC neither establish trust solely through their apparent technical neutrality and security nor simply replace traditional institutional mechanisms of governance, control, and interaction. Instead, they are enacted through discourses and material arrangements that require continuous maintenance. This maintenance relies on power relations enabled by these ideologies yet remains contingent upon the ongoing reinforcement of the ideologies themselves—rendering trust inherently precarious and always at risk. This insight shifts the analytical focus from the dominant emphasis in the literature on technical features, social arrangements, and user perceptions to the underlying ideological frameworks that shape these elements, as such.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 2","pages":"Article 100573"},"PeriodicalIF":5.7,"publicationDate":"2025-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143807128","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0