Information and Organization最新文献

The emergence of digital innovations in the pre-emergence phase of self-sovereign identity in Finland 芬兰自我主权认同出现前阶段数字创新的出现

IF 4.7 2区管理学

Information and Organization Pub Date : 2025-09-16 DOI: 10.1016/j.infoandorg.2025.100600

Gabriella Laatikainen , Mikko Siponen

引用次数: 0

Capturing institutional logics and the construction of digital technologies: A macro-discursive perspective using formal text analysis methods 捕捉制度逻辑和数字技术的构建：使用形式文本分析方法的宏观话语视角

IF 4.7 2区管理学

Information and Organization Pub Date : 2025-09-11 DOI: 10.1016/j.infoandorg.2025.100598

Philipp Poschmann

{"title":"Capturing institutional logics and the construction of digital technologies: A macro-discursive perspective using formal text analysis methods","authors":"Philipp Poschmann","doi":"10.1016/j.infoandorg.2025.100598","DOIUrl":"10.1016/j.infoandorg.2025.100598","url":null,"abstract":"<div><div>Research suggests that the meanings of new technologies in the digital age are constructed through discourses shaped by diverse actors and a variety of social, material, and institutional aspects. This paper introduces a novel methodological approach that enables large-scale investigations into the construction of the meanings of these technologies from a macro-discursive perspective. This macro-discursive perspective allows researchers to capture and analyze overarching patterns of the aspects that shape a technology's meaning in discourses at the macro level. Specifically, the methodological approach involves analyzing texts to capture the co-occurrence of social actors, problems, and solutions associated with a particular technology, as well as the prevalence of institutional logics' symbolic representations. The approach is grounded in theoretical insights from the social construction of technology (SCOT) and institutional logics. On a technical level, this paper proposes that the methodological approach presented can be implemented by combining formal methods of text analysis. Three methods will be discussed in detail: named-entity recognition, topic modeling, and word embeddings. The practical application of this methodological approach will be demonstrated in an empirical illustration based on the public discourse surrounding artificial intelligence in Germany from 2015 to 2022.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 4","pages":"Article 100598"},"PeriodicalIF":4.7,"publicationDate":"2025-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145049201","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital leadership routines: Understanding the role of artifacts in digital leadership development 数字领导惯例：了解人工制品在数字领导发展中的作用

IF 4.7 2区管理学

Information and Organization Pub Date : 2025-09-04 DOI: 10.1016/j.infoandorg.2025.100599

Julia Katharina Eberl, Markus Philipp Zimmer, Paul Drews

{"title":"Digital leadership routines: Understanding the role of artifacts in digital leadership development","authors":"Julia Katharina Eberl, Markus Philipp Zimmer, Paul Drews","doi":"10.1016/j.infoandorg.2025.100599","DOIUrl":"10.1016/j.infoandorg.2025.100599","url":null,"abstract":"<div><div>Digitalization requires organizations to quickly adapt to technological trends for sustaining and improving their market position. To ensure they are capable of responding quickly to such trends, organizations implement a new leadership approach, which research and practice refer to as Digital Leadership (DL). The previous literature considers organizations from the information technology (IT) industry as frontrunners in developing DL. While it has focused on the skills of the digital leader and defining DL, our study addresses the so far unexplored development of DL at routine level. We conducted 24 interviews with followers and leaders in the IT industry. Analyzing the transcripts of those interviews with the theoretical lens of organizational routines, we contribute to DL research. We shift the narrative in this field from defining what DL is to understanding how DL is developed by the actions of leaders and followers through artifact-based transformation of DL routines. We identify artifacts in six roles that stabilize or flexibilize performance of DL routines. We uncover that DL is not static but dynamic as flexibilizing artifacts promote adjustment in routine performance based on situational context. Leaders and followers can impede DL development by deciding to situationally deviate from the intended role of artifacts due to tensions between artifacts and past experiences. These findings advance DL theory by uncovering the importance of followers in DL and leadership theory by adding the lens of routines to leadership development. They help practitioners to understand the complexity of DL development and how the IT industry realizes DL.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 4","pages":"Article 100599"},"PeriodicalIF":4.7,"publicationDate":"2025-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144997859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Platform governance as institutional custodianship: multi-actor collaboration in combating AI-enabled mis/disinformation 作为机构监管的平台治理：多方合作打击人工智能带来的错误信息/虚假信息

IF 4.7 2区管理学

Information and Organization Pub Date : 2025-08-20 DOI: 10.1016/j.infoandorg.2025.100590

Michael Barrett, Isam Faik, Tawfik Jelassi

引用次数: 0

Who should pay for technical debt? Exploring software professionals perceptions about technical debt accountability 谁应该为技术债务买单？探索软件专业人员对技术债务责任的看法

IF 4.7 2区管理学

Information and Organization Pub Date : 2025-08-13 DOI: 10.1016/j.infoandorg.2025.100589

Hadi Ghanbari , Suchit Ahuja , Bokyung Lee , James Gaskin

{"title":"Who should pay for technical debt? Exploring software professionals perceptions about technical debt accountability","authors":"Hadi Ghanbari , Suchit Ahuja , Bokyung Lee , James Gaskin","doi":"10.1016/j.infoandorg.2025.100589","DOIUrl":"10.1016/j.infoandorg.2025.100589","url":null,"abstract":"<div><div>Technical debt (TD) highlights the consequences of suboptimal design decisions made during Information Systems (IS) development. Despite reducing IS quality, if taken strategically and managed proactively, TD enables firms to gain a competitive advantage in the short-term. However, if taken without strategic intent and left unresolved, TD can lead to significant costs in the long-term. Previous studies mainly examine TD accumulation at the organizational level and its latent costs to the organization. However, considering the crucial role of individuals in IS development, further research is needed to provide us with a theoretical understanding of TD that is accumulated because of unnecessary shortcuts taken by software professionals without any strategic intent. To explore this costly concern, we interviewed 25 software professionals across industry domains and from all three global regions. Using accountability theory as a lens, we conducted thematic analysis and qualitative comparative analysis to uncover the participants' perceptions of responsibilities and accountability issues associated with the accumulation and management of TD. Our analysis shows that software professionals' perception of TD accountability is influenced by 1) the extent to which prospective and retrospective accountability mechanisms are established in organizations and the way they are followed (i.e., bureaucratically vs. democratically) and 2) the extent to which collective culture emphasizes the importance of ensuring software quality and promotes compliance with quality rules. Thus, we propose TD accountability as a crucial coordination and consensus building mechanism for promoting a quality culture in development teams and facilitating appropriate accumulation and management of TD in organizations. In addition to contributing to IS literature, we provide insights for organizations to coordinate the accumulation and management of TD.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100589"},"PeriodicalIF":4.7,"publicationDate":"2025-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144829794","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Reimagining AI for sustainability: Cultivating imagination, hope, and response-ability 为可持续发展重新构想人工智能：培养想象力、希望和反应能力

IF 4.7 2区管理学

Information and Organization Pub Date : 2025-07-31 DOI: 10.1016/j.infoandorg.2025.100586

Lotta Hultin , Magnus Mähring

{"title":"Reimagining AI for sustainability: Cultivating imagination, hope, and response-ability","authors":"Lotta Hultin , Magnus Mähring","doi":"10.1016/j.infoandorg.2025.100586","DOIUrl":"10.1016/j.infoandorg.2025.100586","url":null,"abstract":"<div><div>While the use of Artificial Intelligence (AI) in sustainability efforts continues to grow, dominant approaches remain narrowly focused on optimization, prediction, and control. This paper challenges the predictive/optimizing paradigm by proposing a relational perspective on AI—one that treats uncertainty not as a problem to eliminate, but as a generative space for creativity, care, and transformation. Drawing on theories of relational agency, imagination, and hope, we explore how AI can participate in co-creating more ethical, empathetic, and ecologically attuned practices. Leveraging a preexisting case of AI-driven wildlife management in India, we conduct an analysis of a possible and desirable future, demonstrating how AI's affordances might be reconfigured and expanded: from tools of surveillance and efficiency to invitations for listening, attunement, and world-making. In this reimagined mode, AI supports not only the processing of data but the emergence of stories—enabling practitioners to sense, interpret, and respond to ecological entanglements in ways that foreground more-than-human perspectives and collective vulnerability.</div><div>We contribute to the growing discourse on sustainable AI by theorizing how practices of imagination and hope can cultivate <em>response-able</em> agency—a form of ethical responsiveness grounded in interdependence rather than mastery. Ultimately, we call for a reorientation of AI design and governance toward practices that do not merely optimize what is, but help bring forth what <em>could be</em>.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100586"},"PeriodicalIF":4.7,"publicationDate":"2025-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144739087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Semiotic mediation in data governance: Towards valuing data as assets 数据治理中的符号中介：将数据视为资产

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-07-09 DOI: 10.1016/j.infoandorg.2025.100588

Olivia Benfeldt , John Stouby Persson

{"title":"Semiotic mediation in data governance: Towards valuing data as assets","authors":"Olivia Benfeldt , John Stouby Persson","doi":"10.1016/j.infoandorg.2025.100588","DOIUrl":"10.1016/j.infoandorg.2025.100588","url":null,"abstract":"<div><div>Data intricately links to value in organizations by mediating insights that enhance decision- making, knowledge creation, and strategizing. Yet, traditional data governance frameworks concerned with treating data as “assets” often assume data are static entities with intrinsic value that can be owned by enterprises. This assumption is increasingly untenable as data are dynamic, and gain value across contexts, introducing new challenges for governance. In this paper, we propose semiotic mediation to conceptualize and govern data as assets. Drawing on Peircean semiotics, we move beyond static representationalism towards valuing data as dynamic medium of iconic, indexical, and symbolic significations. Our analysis of four governance practices illustrates how standardizing definitions, regulating quality, controlling access, and managing stewardship mediate different significations of data as assets with direct bearing on how governance is conceived and enacted. The paper contributes to data governance research by showing how the materiality of dynamic data assets demands flexible governance approaches to effectively harness contextual value. Semiotic mediation offers a theoretically coherent, but practically applicable scaffold for valuing data as assets and open new avenues for data governance research.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100588"},"PeriodicalIF":5.7,"publicationDate":"2025-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144580252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Ethics in the world of automated algorithmic decision-making – A Posthumanist perspective 自动算法决策世界中的伦理——后人类主义视角

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-07-07 DOI: 10.1016/j.infoandorg.2025.100587

Dubravka Cecez-Kecmanovic

{"title":"Ethics in the world of automated algorithmic decision-making – A Posthumanist perspective","authors":"Dubravka Cecez-Kecmanovic","doi":"10.1016/j.infoandorg.2025.100587","DOIUrl":"10.1016/j.infoandorg.2025.100587","url":null,"abstract":"<div><div>The grand humanist project of technological advancements has culminated in fascinating intelligent technologies and AI-based automated decision-making systems (ADMS) that replace human decision-makers in complex social processes. Widespread use of ADMS, underpinned by humanist values and ethics, it is claimed, not only contributes to more effective and efficient, but also to more objective, non-biased, fair, responsible, and ethical decision-making. Growing literature however shows paradoxical outcomes: ADMS use often discriminates against certain individuals and groups and produces detrimental and harmful social consequences. What is at stake is the reconstruction of reality in the image of ADMS, that threatens our existence and sociality. This presents a compelling motivation for this article which examines a) on what bases are ADMS claimed to be ethical, b) how do ADMS, designed and implemented with the explicit aim to act ethically, produce individually and socially harmful consequences, and c) can ADMS, or more broadly, automated algorithmic decision-making be ethical. This article contributes a critique of dominant humanist ethical theories underpinning the development and use of ADMS and demonstrates why such ethical theories are inadequate in understanding and responding to ADMS' harmful consequences and emerging ethical demands. To respond to such ethical demands, the article contributes a <em>posthumanist relational ethics</em> (that extends Barad's agential realist ethics with Zigon's relational ethics) that enables novel understanding of how ADMS performs harmful effects and why ethical demands of subjects of decision-making cannot be met. The article also explains why ADMS are not and cannot be ethical and why the very concept of automated decision-making in complex social processes is flowed and dangerous, threatening our sociality and humanity.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100587"},"PeriodicalIF":5.7,"publicationDate":"2025-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144571000","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Unpacking AI at work: Data work, knowledge work, and values work 解析工作中的人工智能：数据工作、知识工作和价值观工作

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-07-02 DOI: 10.1016/j.infoandorg.2025.100584

Elmira van den Broek

{"title":"Unpacking AI at work: Data work, knowledge work, and values work","authors":"Elmira van den Broek","doi":"10.1016/j.infoandorg.2025.100584","DOIUrl":"10.1016/j.infoandorg.2025.100584","url":null,"abstract":"<div><div>The rise of data-driven artificial intelligence (AI) technologies has sparked intense debates about their implications for work. These discussions often portray AI as an agentic force that turns data into knowledge and ultimately, “better” decisions, casting shadows over the labor that sustains and supports these technologies. This paper argues that to develop a grounded understanding of how AI contributes to transformations in the workplace, we must unpack <em>AI at work</em>, that is, how algorithms are shaped by, and in turn, shape everyday work practices. Building on a longstanding tradition of research that examines the interplay between technology and work, this study foregrounds three types of work that gain renewed significance in the context of AI: <em>data work, knowledge work</em>, and <em>values work</em>. Drawing on the empirical example of hiring, this study illustrates how these forms of work are critical not only for understanding how AI technologies are brought to life but also for recognizing deeper, often unforeseen changes in the workplace. By surfacing the hidden, interrelated, and ever-evolving nature of work for AI, the AI at work lens put forward in this study offers critical implications for information systems and organizational research, as well as practical insights for practitioners, policymakers, and regulators.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100584"},"PeriodicalIF":5.7,"publicationDate":"2025-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144522954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Investigating how collective action mitigates the harm of algorithmic decision making through framing and frame transformation 研究集体行为如何通过框架和框架转换减轻算法决策的危害

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-06-27 DOI: 10.1016/j.infoandorg.2025.100585

Suresh Cuganesan

{"title":"Investigating how collective action mitigates the harm of algorithmic decision making through framing and frame transformation","authors":"Suresh Cuganesan","doi":"10.1016/j.infoandorg.2025.100585","DOIUrl":"10.1016/j.infoandorg.2025.100585","url":null,"abstract":"<div><div>How does collective action mitigate the negative outcomes or harm caused by algorithmic decision making (ADM) to recipients of its decision outputs? This study investigates this question, particularly considering the complexities of transparency and ADM operator reluctance to make changes. It applies a framing perspective drawn from the social movements literature to a longitudinal analysis of a case of governmental use of ADM. The study contributes to prior literature by revealing how ADM transparency, that is, understanding of ADM and its outcomes, can manifest at two levels: situational and systemic. Situational transparency frames understandings of how ADM operates in particular localized situations, and sees harm as deriving from how the system intersects with these specifics. Systemic transparency operates at an aggregated level, frames understandings of how ADM operates across social situations, and sees harm as inherent in the system itself. Both raise important and complementary questions about ADM systems and their effects. In addition, the study reveals how collective action mitigates harm through purposeful strategy combinations that develop transparency and achieve frame transformations that intensify pressure on operators to change. When ADM transparency at the situational level indicates harm, frame transformations that amplify normative pressures are likely to elicit harm-mitigating change unless ADM operators are resistant. In contrast, when ADM transparency at the systemic level reveals harm, frame transformations that create coercive pressures are required because these compel ADM operators to fundamentally redesign or abandon their systems despite the adverse impacts for them.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100585"},"PeriodicalIF":5.7,"publicationDate":"2025-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144490816","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0