Tobias Guggenberger , Moritz Schüll , Jens-Christian Stoetzer , Nils Urbach
{"title":"A resourcing perspective on public-private-sector collaborations for digital innovation","authors":"Tobias Guggenberger , Moritz Schüll , Jens-Christian Stoetzer , Nils Urbach","doi":"10.1016/j.infoandorg.2026.100611","DOIUrl":"10.1016/j.infoandorg.2026.100611","url":null,"abstract":"<div><div>The public sector faces increasing pressure to drive digital innovation to meet modern societies' demands. Existing literature calls for systematic approaches to digital innovation in the public sector and a better understanding thereof. However, the public sector still struggles to foster digital innovation and often fails to promote explorative initiatives as a basis for innovation. In this paper, using a case study of a German consortium project, we investigate how public-private partnerships can promote digital innovation in the public sector. We do so by adopting the resourcing perspective and building on recent conceptual work on network resourcing. Our findings reveal that the unique characteristics of digital innovation, as opposed to traditional forms of innovation, influence how public-private partnerships can effectively drive digital innovation. We identify decentralized, cross-sector digital innovation clusters as a critical factor for the emergence of digital innovation in public-private partnerships and theorize dissemination practices as an extension to network resourcing in cases of distributed innovation agency within networks of public-private partnerships.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"36 1","pages":"Article 100611"},"PeriodicalIF":4.7,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146173149","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital platforms and democratic publics: How social media platforms selectively appropriate and strategically subvert institutional logics","authors":"Elke Schuessler , Sara Maric , Leonhard Dobusch","doi":"10.1016/j.infoandorg.2026.100612","DOIUrl":"10.1016/j.infoandorg.2026.100612","url":null,"abstract":"<div><div>This paper examines how social media platforms - as a new form of media organization - challenge the principles of a democratic public sphere, a key pillar of liberal-democratic societies. To do so, we draw on the institutional logics perspective, which allows connecting societal-level institutional orders with the ways in which organizations, sometimes strategically, use and thereby potentially redefine these orders. Based on comprehensive secondary data, we analyze YouTube as an exemplary case of how the logics of the market, the corporation, and the community are selectively appropriated and strategically subverted by large, centralized and commercially oriented social media platforms. YouTube rhetorically deploys market logic narratives of meritocratic competition and equal opportunity, yet operationally creates algorithmic hierarchies that favor established creators and concentrate market power. Similarly, the platform invokes the community logic by promoting democratic participation and collective expression while its algorithmic architecture amplifies polarizing content and fragments public discourse. The corporate logic manifests through bureaucratic governance structures that extend organizational control to users without reciprocal accountability mechanisms. Examining the Fediverse as an organizational alternative based on decentralized architectures and distributed governance, we argue that these mechanisms reflect strategic choices rather than technological inevitability. Highlighting the power of social media platforms to manipulate and undermine institutional logics, we discuss how contestation around their governance also entails contestation around the interinstitutional system structuring societies because of their important role in shaping the public sphere.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"36 1","pages":"Article 100612"},"PeriodicalIF":4.7,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146173150","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Valerie Lyons , Grace Fox , Lisa van der Werff , Theo Lynn
{"title":"Above and beyond compliance: Investigating how non-market privacy activities impact consumer trust, privacy concerns and behavior intentions","authors":"Valerie Lyons , Grace Fox , Lisa van der Werff , Theo Lynn","doi":"10.1016/j.infoandorg.2025.100601","DOIUrl":"10.1016/j.infoandorg.2025.100601","url":null,"abstract":"<div><div>With the ever-growing incidence of data breaches and the inability of regulation to keep pace with technological advances, organizations must seek to address privacy beyond the minimum regulatory requirements, including wider societal and political responsibilities. These privacy-specific responsibilities are often enacted through activities in the non-market environment, i.e., the social, political, and legal interactions organizations have with key stakeholders that indirectly affect profitability. Such non-market privacy activities have the potential to enhance privacy effectiveness and yield reputational benefits. However, there is a dearth of research exploring how organizations' privacy-related actions in the non-market environment influence consumer perceptions and behavior. This research integrates power responsibility equilibrium (PRE) theory to explore how the levels of control and justice signaled by an organization's non-market privacy activities impact consumer outcomes (trust, privacy concern, and purchase/continuance intentions). These hypotheses are explored quantitatively using two experimental vignette studies (Experiment 1, <em>n</em> <em>=</em> <em>396</em>; Experiment 2, <em>n</em> <em>=</em> <em>503</em>). Findings provide strong empirical support for the role of perceived control and justice in shaping consumer responses to organizational privacy behaviors and highlight opportunities to enhance the consumer trust. Our results also challenge the adequacy of current risk-based approaches to privacy protection and suggest a trust-based approach may be more effective. This research contributes to both the information systems and the non-market strategy literatures by extending the application of PRE Theory to the domain of non-market privacy activities and offering empirical support of its relevance to consumer-firm relationships.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"36 1","pages":"Article 100601"},"PeriodicalIF":4.7,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145705727","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Blockchain for good, a prospect in action. How technological fields emerge through affordance-driven institutional work","authors":"Paula Ungureanu","doi":"10.1016/j.infoandorg.2026.100610","DOIUrl":"10.1016/j.infoandorg.2026.100610","url":null,"abstract":"<div><div>Emerging technologies are often celebrated for their transformative potential long before they are put to the tests of usage and adoption. Promises to radically disrupt existing institutional arrangements in pursuit of a better world play an important role in this process, but how such promises emerge and shape new technological fields, is underexplored. This study examines the relationship between technological affordances and institutional work in the emergence of new technological fields, drawing on data from 371 ventures promising blockchain solutions to tackle grand societal challenges. Findings reveal the emergence of the “blockchain for good” field around a utopian vision of a fair, responsible, efficient, and platformed world governed by blockchain. Such vision is constructed in the transient space between present and future, through affordance-driven institutional work. Three institutional work practices -problematization, prospection, and reification- construct the field in the transient space between future promises and their actualization. Through these practices, ventures mobilize blockchain's prospective affordances to span boundaries across market, state, and community logics, showcasing future visions as present realities. By theorizing prospective technological affordances and their conditions of enactability, the study highlights how prospective affordances drive institutional work, shaping the early emergence of new technological fields even before a technology is market-ready or widely adopted.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"36 1","pages":"Article 100610"},"PeriodicalIF":4.7,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146778523","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yunjung Pak , Timothy R. Hannigan , P. Devereaux Jennings , Michael Lounsbury
{"title":"Scaling a tech-mediated community: Prefigurative enrolling atop evolving institutional logics","authors":"Yunjung Pak , Timothy R. Hannigan , P. Devereaux Jennings , Michael Lounsbury","doi":"10.1016/j.infoandorg.2026.100608","DOIUrl":"10.1016/j.infoandorg.2026.100608","url":null,"abstract":"<div><div>How a community scales yet retains its fundamental character is a perennial puzzle - doubly so for a decentralized technology-mediated community. Based on our longitudinal case study of Ethereum, we argue that scaling can be done via a set of co-constitutive change processes called prefigurative enrolling. Our historical assessment of this case was assisted by structural topic modeling (STM) of blogs, crypto media, and news outlets. This revealed three phases in prefigurative enrolling. The first was around roadmaps for community imaginaries, shock events (a major hack), and reactive technology and governance adjustments. The second involved distributed experimentation, staking as anting-in, and anticipation of security and regulatory requirements in platform protocols. The third was the emotional reframing of field issues (such as sustainability), building a new tech-mediated community language and philosophy, and elaborating roles and interdependencies. These phases allowed for the democratic community logic to be gradually combined with a more market one in a blended configuration of responsible crypto finance. This paper contributes to work on technology community scaling, institutional co-constitution, and structural topic modeling.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"36 1","pages":"Article 100608"},"PeriodicalIF":4.7,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146208994","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"In artificial intelligence (AI) we (dis)trust? Navigating institutional pressures for automation and augmentation in the implementation of AI in organizations","authors":"Dimitris Giannitsas , Ruonan Sun , João Baptista","doi":"10.1016/j.infoandorg.2026.100609","DOIUrl":"10.1016/j.infoandorg.2026.100609","url":null,"abstract":"<div><div>AI introduces competing demands in organizations, creating pressures to balance efficiency and standardization with contextual responsiveness and ethical judgment. Tensions between these competing demands become particularly salient when some areas of organizations push for <em>automation</em> while others for <em>augmentation</em>, as two distinct paradigms of AI implementation. Drawing on a nested case study of a European airline, we follow three AI implementations to explore how higher order properties of the institutional environment shape how actors configure trust and distrust in AI systems in response to two coexisting institutional logics: <em>instrumental–analytic</em> and <em>contextual–normative</em>. We show how these two logics stimulate different trust–distrust configurations, which in turn guide how AI is implemented and adopted within organizations. We identify two reconciliation practices that help organizational actors manage inherent tensions between these competing institutional pressures: <em>mindful evaluation</em> and <em>proactive safeguarding</em>. The research reveals how AI implementation and adoption reflect conflicts between dominant institutional logics and contributes with a novel perspective on the role of institutional logics and trust in projects of AI implementation.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"36 1","pages":"Article 100609"},"PeriodicalIF":4.7,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146778547","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The emergence of digital innovations in the pre-emergence phase of self-sovereign identity in Finland","authors":"Gabriella Laatikainen , Mikko Siponen","doi":"10.1016/j.infoandorg.2025.100600","DOIUrl":"10.1016/j.infoandorg.2025.100600","url":null,"abstract":"<div><div>Digital innovations (DIs) affect individuals, organisations, industries, and economies. However, the extant literature lacks an understanding of how DIs emerge and how they shape their environment in the very early, pre-emerging phase of a technology, where the technology can influence many industries. To understand the pre-emerging phase, we employ stage-based modelling by analysing rich qualitative data in the context of self-sovereign identity (SSI) technology. Our results identify the interoperability (i.e., the ability of multiple systems to interact with each other) requirement of DIs as a shaping factor of their emergence. Further, we propose a stage model that explains the emergence of SSI-facilitated DIs and an SSI innovation-fostering environment. The model consists of three qualitatively different stages with stage-specific salient questions, mechanisms, and outcomes. This work primarily contributes to the DI literature in the SSI context and has policy and practical implications for regulators and other practitioners.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 4","pages":"Article 100600"},"PeriodicalIF":4.7,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145094134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Capturing institutional logics and the construction of digital technologies: A macro-discursive perspective using formal text analysis methods","authors":"Philipp Poschmann","doi":"10.1016/j.infoandorg.2025.100598","DOIUrl":"10.1016/j.infoandorg.2025.100598","url":null,"abstract":"<div><div>Research suggests that the meanings of new technologies in the digital age are constructed through discourses shaped by diverse actors and a variety of social, material, and institutional aspects. This paper introduces a novel methodological approach that enables large-scale investigations into the construction of the meanings of these technologies from a macro-discursive perspective. This macro-discursive perspective allows researchers to capture and analyze overarching patterns of the aspects that shape a technology's meaning in discourses at the macro level. Specifically, the methodological approach involves analyzing texts to capture the co-occurrence of social actors, problems, and solutions associated with a particular technology, as well as the prevalence of institutional logics' symbolic representations. The approach is grounded in theoretical insights from the social construction of technology (SCOT) and institutional logics. On a technical level, this paper proposes that the methodological approach presented can be implemented by combining formal methods of text analysis. Three methods will be discussed in detail: named-entity recognition, topic modeling, and word embeddings. The practical application of this methodological approach will be demonstrated in an empirical illustration based on the public discourse surrounding artificial intelligence in Germany from 2015 to 2022.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 4","pages":"Article 100598"},"PeriodicalIF":4.7,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145049201","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Julia Katharina Eberl, Markus Philipp Zimmer, Paul Drews
{"title":"Digital leadership routines: Understanding the role of artifacts in digital leadership development","authors":"Julia Katharina Eberl, Markus Philipp Zimmer, Paul Drews","doi":"10.1016/j.infoandorg.2025.100599","DOIUrl":"10.1016/j.infoandorg.2025.100599","url":null,"abstract":"<div><div>Digitalization requires organizations to quickly adapt to technological trends for sustaining and improving their market position. To ensure they are capable of responding quickly to such trends, organizations implement a new leadership approach, which research and practice refer to as Digital Leadership (DL). The previous literature considers organizations from the information technology (IT) industry as frontrunners in developing DL. While it has focused on the skills of the digital leader and defining DL, our study addresses the so far unexplored development of DL at routine level. We conducted 24 interviews with followers and leaders in the IT industry. Analyzing the transcripts of those interviews with the theoretical lens of organizational routines, we contribute to DL research. We shift the narrative in this field from defining what DL is to understanding how DL is developed by the actions of leaders and followers through artifact-based transformation of DL routines. We identify artifacts in six roles that stabilize or flexibilize performance of DL routines. We uncover that DL is not static but dynamic as flexibilizing artifacts promote adjustment in routine performance based on situational context. Leaders and followers can impede DL development by deciding to situationally deviate from the intended role of artifacts due to tensions between artifacts and past experiences. These findings advance DL theory by uncovering the importance of followers in DL and leadership theory by adding the lens of routines to leadership development. They help practitioners to understand the complexity of DL development and how the IT industry realizes DL.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 4","pages":"Article 100599"},"PeriodicalIF":4.7,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144997859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Reimagining AI for sustainability: Cultivating imagination, hope, and response-ability","authors":"Lotta Hultin , Magnus Mähring","doi":"10.1016/j.infoandorg.2025.100586","DOIUrl":"10.1016/j.infoandorg.2025.100586","url":null,"abstract":"<div><div>While the use of Artificial Intelligence (AI) in sustainability efforts continues to grow, dominant approaches remain narrowly focused on optimization, prediction, and control. This paper challenges the predictive/optimizing paradigm by proposing a relational perspective on AI—one that treats uncertainty not as a problem to eliminate, but as a generative space for creativity, care, and transformation. Drawing on theories of relational agency, imagination, and hope, we explore how AI can participate in co-creating more ethical, empathetic, and ecologically attuned practices. Leveraging a preexisting case of AI-driven wildlife management in India, we conduct an analysis of a possible and desirable future, demonstrating how AI's affordances might be reconfigured and expanded: from tools of surveillance and efficiency to invitations for listening, attunement, and world-making. In this reimagined mode, AI supports not only the processing of data but the emergence of stories—enabling practitioners to sense, interpret, and respond to ecological entanglements in ways that foreground more-than-human perspectives and collective vulnerability.</div><div>We contribute to the growing discourse on sustainable AI by theorizing how practices of imagination and hope can cultivate <em>response-able</em> agency—a form of ethical responsiveness grounded in interdependence rather than mastery. Ultimately, we call for a reorientation of AI design and governance toward practices that do not merely optimize what is, but help bring forth what <em>could be</em>.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 3","pages":"Article 100586"},"PeriodicalIF":4.7,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144739087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}