From coexistence to co-creation: Blurring boundaries in the age of AI

IF 5.7 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE
Lauren Waardenburg , Marleen Huysman
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引用次数: 2

Abstract

While the self-learning nature of AI systems that use machine learning calls for sustained co-creation between developers and users during development, implementation and use, information systems and management scholars still largely build on a long-established tradition of separating technology development from use. Instead, the self-learning nature of AI calls for letting go of this tradition to separate between development and use, which is starting to happen in practice but has not yet found appropriate theoretical and methodological tools among researchers. In this paper we show some real-life attempts to develop sustained collaboration among developers and users, based on empirical cases of five organizations. In particular, we propose how blurring boundaries makes data production, explainable AI and AI deployment fields of practice where development and use intertwine. We suggest embracing the blurred boundaries of AI implementation in our theorizing, understanding the different parts of AI as fields of practice where development and use come together in the co-creation of AI and work.

从共存到共同创造:人工智能时代的边界模糊
虽然使用机器学习的人工智能系统的自我学习性质要求开发人员和用户在开发、实施和使用过程中持续共同创造,但信息系统和管理学者仍然在很大程度上建立在将技术开发与使用分开的长期传统之上。相反,人工智能的自我学习性质要求放弃这种传统,将开发和使用分开,这在实践中已经开始发生,但尚未在研究人员中找到合适的理论和方法工具。在本文中,我们基于五个组织的经验案例,展示了在开发人员和用户之间开发持续协作的一些现实尝试。特别是,我们提出模糊的边界如何使数据生产,可解释的人工智能和人工智能部署领域的实践,其中开发和使用交织在一起。我们建议在我们的理论中拥抱人工智能实现的模糊界限,将人工智能的不同部分理解为实践领域,在人工智能的共同创造和工作中,开发和使用结合在一起。
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来源期刊
CiteScore
11.20
自引率
1.60%
发文量
18
期刊介绍: Advances in information and communication technologies are associated with a wide and increasing range of social consequences, which are experienced by individuals, work groups, organizations, interorganizational networks, and societies at large. Information technologies are implicated in all industries and in public as well as private enterprises. Understanding the relationships between information technologies and social organization is an increasingly important and urgent social and scholarly concern in many disciplinary fields.Information and Organization seeks to publish original scholarly articles on the relationships between information technologies and social organization. It seeks a scholarly understanding that is based on empirical research and relevant theory.
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