Information and Organization最新文献_第3页

Co-creation with machine learning: Towards a dynamic understanding of knowledge boundaries between developers and end-users 与机器学习共同创造：实现对开发人员和最终用户之间知识边界的动态理解

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-06-01 Epub Date: 2025-04-28 DOI: 10.1016/j.infoandorg.2025.100574

Floris van Krimpen , Haiko van der Voort

引用次数: 0

Transformed knowledge work infrastructures in times of forced remote work 在被迫远程工作的时代变革知识工作基础设施

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-06-01 Epub Date: 2025-03-02 DOI: 10.1016/j.infoandorg.2025.100563

Sami Paavola , Minna Lakkala , Liubov Folger , Karin Preegel , Juhana Kokkonen , Emanuele Bardone , Merja Bauters

{"title":"Transformed knowledge work infrastructures in times of forced remote work","authors":"Sami Paavola , Minna Lakkala , Liubov Folger , Karin Preegel , Juhana Kokkonen , Emanuele Bardone , Merja Bauters","doi":"10.1016/j.infoandorg.2025.100563","DOIUrl":"10.1016/j.infoandorg.2025.100563","url":null,"abstract":"<div><div>This article investigates support structures for remote knowledge work during the COVID-19 pandemic. The exploratory article defines a novel holistic perspective of knowledge work infrastructures as structures that are embedded in everyday socially organized practices and arrangements which support one's work. Based on an in-depth analysis of semi-structured interviews (<em>N</em> = 14) of knowledge work professionals in the educational and IT sector, the study delineates which knowledge work infrastructures became prominent in the forced remote knowledge work situation. It discerns seven knowledge work infrastructures – technical, social, pragmatic, epistemic, motivational, well-being, and regulative – with subcategories, and analyses of whether they operated at an individual, group or organizational level, or were based on a general societal transformation. This approach to knowledge work infrastructures offers conceptual means for evaluating the complexity of and interplay between different kinds of remote work support structures which are embedded in the everyday sociomaterial work environment.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 2","pages":"Article 100563"},"PeriodicalIF":5.7,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143528682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Differences in perspectives between enterprise system consultants: An inquiry into technology frame of reference in health care 企业系统顾问之间的观点差异：对医疗保健技术参考框架的探讨

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-06-01 Epub Date: 2025-04-03 DOI: 10.1016/j.infoandorg.2025.100572

William Olivera , Aaron Baird , Lars Mathiassen

{"title":"Differences in perspectives between enterprise system consultants: An inquiry into technology frame of reference in health care","authors":"William Olivera , Aaron Baird , Lars Mathiassen","doi":"10.1016/j.infoandorg.2025.100572","DOIUrl":"10.1016/j.infoandorg.2025.100572","url":null,"abstract":"<div><div>Although researchers have investigated how organizations work with consultants to navigate complexities and uncertainties in enterprise system (ES) implementation, we know little about how consultants view ES implementation projects. Moreover, ES consultants are typically assumed to be homogenous in their assumptions, expectations, and knowledge, with little emphasis on how their different roles impact perceptions. Against this backdrop, we adapt Technology Frame of Reference (TFR) theory to investigate how differences in perspectives between two types of consultants, vendor and independent consultants, manifest during ES implementation in the health care context. Our approach results in two contributions: 1) identification of similarities and differences in how distinct consultant types perceive ES implementations in health care, and 2) systematic application of TFR across roles within a profession rather than across stakeholders within a specific organizational context. We discuss these contributions and their implications in relation to ES consulting and TFR theory.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 2","pages":"Article 100572"},"PeriodicalIF":5.7,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143759074","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

In blockchain we trust: Ideologies and discourses sustaining trust in bitcoin 在区块链中，我们信任：维持对比特币信任的意识形态和话语

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-06-01 Epub Date: 2025-04-10 DOI: 10.1016/j.infoandorg.2025.100573

Lara Pecis , Lucia Cervi , Lucas Introna

{"title":"In blockchain we trust: Ideologies and discourses sustaining trust in bitcoin","authors":"Lara Pecis , Lucia Cervi , Lucas Introna","doi":"10.1016/j.infoandorg.2025.100573","DOIUrl":"10.1016/j.infoandorg.2025.100573","url":null,"abstract":"<div><div>In this paper, we examine the discourses and ideologies that underpin trust in Bitcoin (BTC) as an algorithm-driven socio-technical system, raising critical questions about how trust is established and sustained in complex socio-technical assemblages. Through a Critical Discourse Analysis (CDA) of three significant events in the cryptocurrency, we identify two interconnected, yet sometimes contradictory, ideologies enacted through four discourses that construct specific subject positions to produce and maintain trust in Bitcoin. The first, <em>technical sovereignty</em>, reflects adherence to notions of technical utopianism. The second, which we term <em>peer-to-peer neoliberalism</em>, frames BTC as a political experiment rooted in the individualization of responsibility and risk. Our paper contributes to the existing literature by arguing that algorithm-driven technologies like BTC neither establish trust solely through their apparent technical neutrality and security nor simply replace traditional institutional mechanisms of governance, control, and interaction. Instead, they are enacted through discourses and material arrangements that require continuous maintenance. This maintenance relies on power relations enabled by these ideologies yet remains contingent upon the ongoing reinforcement of the ideologies themselves—rendering trust inherently precarious and always at risk. This insight shifts the analytical focus from the dominant emphasis in the literature on technical features, social arrangements, and user perceptions to the underlying ideological frameworks that shape these elements, as such.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 2","pages":"Article 100573"},"PeriodicalIF":5.7,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143807128","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Virtual social contagion in online support communities 在线支持社区中的虚拟社会传染

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-06-01 Epub Date: 2025-03-10 DOI: 10.1016/j.infoandorg.2025.100561

Ghiyoung Im , Eun Hee Park , Veda C. Storey , Richard L. Baskerville

{"title":"Virtual social contagion in online support communities","authors":"Ghiyoung Im , Eun Hee Park , Veda C. Storey , Richard L. Baskerville","doi":"10.1016/j.infoandorg.2025.100561","DOIUrl":"10.1016/j.infoandorg.2025.100561","url":null,"abstract":"<div><div>Firm-sponsored online support communities are ideal places for consumers to solve problems related to product failure after their purchases. Community participants post questions and answers and, inevitably, are influenced by other participants' thoughts, emotions, and intentions. This study seeks to identify the patterns of social contagion and their development processes in online support communities and their impact on consumer post-purchase outcomes. Research on online support communities has emphasized the importance of either cognition or emotion when explaining contagious behaviors but has not explored both elements simultaneously. In this research, data was collected from two online technology support forums managed by two large IT companies. Netnography was employed for data collection and analysis. The data analysis leads to the development of a virtual social contagion typology (i.e., mechanical, smart, mob, and passion contagion) and its associated process models. The contribution of this research is to identify the simultaneous roles of cognitive and emotional activities in the development of social contagion. It also shows that contagion in online support communities is dynamic over time, and significantly affected by emotion.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 2","pages":"Article 100561"},"PeriodicalIF":5.7,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143583096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Factors influencing platform owners’ seller control choices in E-marketplaces 影响电子市场平台所有者卖家控制选择的因素

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-03-01 Epub Date: 2025-01-21 DOI: 10.1016/j.infoandorg.2025.100555

Shraddha Danani , Abhishek Behl , Nakul Gupta

{"title":"Factors influencing platform owners’ seller control choices in E-marketplaces","authors":"Shraddha Danani , Abhishek Behl , Nakul Gupta","doi":"10.1016/j.infoandorg.2025.100555","DOIUrl":"10.1016/j.infoandorg.2025.100555","url":null,"abstract":"<div><div>Operating as micro-economies, electronic marketplace (EM) platforms connect numerous consumers and sellers and facilitate value-creating interactions. However, EM platform providers (platform owners)/ have limited authority over independent sellers, who often connect with several platforms, referred to as multihoming behaviors. An effective control portfolio serves as a crucial tool for owners to influence sellers' actions in alignment with the goals of the EM platform. For a control portfolio to be effective, it must be aligned with the prevailing contextual factors. This paper investigates the key antecedent factors that influence the control choices made by EM platform owners. By probing what factors guide EM platform owners in selecting specific control modes in this multi-case study, this research extends control theory into the relatively unexplored context of EM. The study identifies seven antecedent factors influencing owners' control mode choices: task programmability, outcome measurability, behavior observability, interdependencies, uncertain controlee motivations, internalization of controller objectives, and reciprocity norms. Based on these findings, the paper proposes explanations for the prominence of formal controls and the selective inclusion of informal control mechanisms in EM seller control portfolios, offering insights for practitioners and future research. The study findings help EM platform owners create a balanced portfolio of contextually appropriate control mechanisms.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 1","pages":"Article 100555"},"PeriodicalIF":5.7,"publicationDate":"2025-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143031413","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Corrigendum to “The impact of platform business models on the valuations of unicorn companies” [Information and Organization 34 (2024)] “平台商业模式对独角兽公司估值的影响”更正[Information and Organization 34 (2024)]

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-03-01 Epub Date: 2025-01-16 DOI: 10.1016/j.infoandorg.2025.100556

Michael A. Cusumano , Annabelle Gawer , David B. Yoffie , Sarah von Bargen , Kwesi Acquay

引用次数: 0

Leveraging temporary teams for international opportunity creation on digital platforms 利用临时团队在数字平台上创造国际机会

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-03-01 Epub Date: 2025-01-06 DOI: 10.1016/j.infoandorg.2024.100554

Kateryna Kryzhanivska, Teemu Tuomisalo, Kirsimarja Blomqvist, Olli Kuivalainen

{"title":"Leveraging temporary teams for international opportunity creation on digital platforms","authors":"Kateryna Kryzhanivska, Teemu Tuomisalo, Kirsimarja Blomqvist, Olli Kuivalainen","doi":"10.1016/j.infoandorg.2024.100554","DOIUrl":"10.1016/j.infoandorg.2024.100554","url":null,"abstract":"<div><div>Companies worldwide increasingly leverage digital platforms to sell, innovate, and collaborate. Despite the global pool of resources available on digital platforms and the known benefits of information, knowledge, and networking, the international entrepreneurship literature has accorded limited attention to the role of time, temporality, and digital context in international opportunity creation. Drawing on action research from a longitudinal case study, we investigate how digital international opportunity (IO) creation unfolds on an online community platform engaging relevant knowledgeable experts. We explore the early stage of internationalization of a Finnish startup with innovative technology searching for ways to access international markets during the global outbreak of the COVID-19 pandemic. Based on this research we present a two-cycle process model explaining how IO creation occurs in a digital context and a short period of time. We show how a set of actions and their related mechanisms enable IO creation through digital platforms. Our study advances understandings of IO creation and role of digital platforms in international entrepreneurship by illuminating how early internationalizing firms engage in the creation of international opportunities online.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 1","pages":"Article 100554"},"PeriodicalIF":5.7,"publicationDate":"2025-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142967855","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Human-AI agency in the age of generative AI 生成式人工智能时代的人类-人工智能代理

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-03-01 DOI: 10.1016/j.infoandorg.2025.100560

Sebastian Krakowski

{"title":"Human-AI agency in the age of generative AI","authors":"Sebastian Krakowski","doi":"10.1016/j.infoandorg.2025.100560","DOIUrl":"10.1016/j.infoandorg.2025.100560","url":null,"abstract":"<div><div>The rapid emergence of generative artificial intelligence (GenAI) is profoundly transforming the nature of work and organizations, challenging prevalent views of AI as primarily enabling prediction and optimization. This paper argues that GenAI represents a qualitative shift that necessitates a fundamental reassessment of AI's role in management and organizations. By identifying and analyzing four critical dimensions <img> (i) GenAI's broad applicability as a general-purpose technology; (ii) its ability to catalyze exploratory and combinatorial innovation; (iii) its capacity to enhance cognitive diversity and decision-making; and (iv) its democratizing effect on AI adoption and value creation <img> the paper highlights GenAI's potential to augment and scale human creativity, learning, and innovation. Building on insights from the AI and management literature, as well as on theory of human-AI agency, the paper develops a novel perspective that challenges the dominant efficiency-oriented narrative. It proposes that a human-complementary approach to GenAI development and implementation, leveraging it as a generative catalyst for exploration, can enable radically increased creativity, innovation, and growth. GenAI's democratizing aspects can amplify these mechanisms, promoting widely shared growth when combined with appropriate policy and managerial choices. Implications for theory, practice, and future research directions are discussed, drawing attention to the need for approaches in GenAI development and deployment that are complementary rather than competitive to human beings. The paper concludes by discussing the theoretical, practical, and policy implications of this transformative technology. It outlines future research directions, emphasizing the critical role of human agency in determining the organizational, societal, and ethical outcomes associated with AI adoption and implementation.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 1","pages":"Article 100560"},"PeriodicalIF":5.7,"publicationDate":"2025-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143520992","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Exploring AI-in-the-making: Sociomaterial genealogies of AI performativity 探索人工智能在制造：人工智能性能的社会材料谱系

IF 5.7 2区管理学

Information and Organization Pub Date : 2025-03-01 Epub Date: 2025-02-13 DOI: 10.1016/j.infoandorg.2025.100558

Susan V. Scott , Wanda J. Orlikowski

引用次数: 0