Information and Organization最新文献_第3页

Furthering engaged algorithmic management research: Surfacing foundational positions through a hermeneutic literature analysis 推进参与式算法管理研究：通过诠释学文献分析揭示基本立场

IF 5.7 2区管理学

Information and Organization Pub Date : 2024-08-15 DOI: 10.1016/j.infoandorg.2024.100528

Rick Sullivan, Alex Veen, Kai Riemer

{"title":"Furthering engaged algorithmic management research: Surfacing foundational positions through a hermeneutic literature analysis","authors":"Rick Sullivan, Alex Veen, Kai Riemer","doi":"10.1016/j.infoandorg.2024.100528","DOIUrl":"10.1016/j.infoandorg.2024.100528","url":null,"abstract":"<div><p>This study undertakes a hermeneutic analysis of the growing literature on algorithmic management. Algorithmic management is a subset of algorithmic decision-making, also referred to as algorithmic work. To date, the underlying norms, and assumptions of researchers, and how assumptions shape understandings of algorithmic management, have been under investigated. Using a hermeneutic methodology, we uncover four different onto-epistemological positions in the literature based on two overarching worldviews. The first is techno-human dualism, rooted in dualist ontological assumptions foregrounding entities. The second is techno-human entanglement, grounded in relational perspectives that view the social and material as inseparable. The worldviews are comprised of four meta-understandings that form our framework: (1) the ‘techno-centric’ view gives primacy to the technology, with humans seen as a secondary feature; (2) the ‘techno-mediated control’ view focuses on managerial power with technology a tool for control and the organization of labor; (3) the ‘techno-human enactment’ view focuses on the performative aspects of algorithmic management; and (4) the ‘techno-human being’ view explores how algorithmic management affects identity (re)formation and meaning-making. We demonstrate how onto-epistemological assumptions configure interpretations of algorithmic management. We focus on algorithms (as a foundational and integral characteristic), organizational control (a core function), and human-in-the-loop configurations (as a possible safeguard). By surfacing the plurality of assumptions in algorithmic management research, we seek to foster more engaged scholarship and encourage the virtue of choosing a research position rather than inheriting it.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 4","pages":"Article 100528"},"PeriodicalIF":5.7,"publicationDate":"2024-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1471772724000289/pdfft?md5=6d7e0bf8ef46d5ec42ea9a5834920b6c&pid=1-s2.0-S1471772724000289-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141990299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Expert-AI pairings: Expert interventions in AI-powered decisions 专家与人工智能配对：人工智能决策中的专家干预

IF 5.7 2区管理学

Information and Organization Pub Date : 2024-08-12 DOI: 10.1016/j.infoandorg.2024.100527

Ignacio Fernandez Cruz

{"title":"Expert-AI pairings: Expert interventions in AI-powered decisions","authors":"Ignacio Fernandez Cruz","doi":"10.1016/j.infoandorg.2024.100527","DOIUrl":"10.1016/j.infoandorg.2024.100527","url":null,"abstract":"<div><p>This study offers a nuanced exploration into the intersection of expertise and AI-powered decision-making, particularly within the realm of high-volume recruitment. It leverages theory from the evolving discourse on relational expertise and human-AI interaction to examine how experts navigate, interpret, and sometimes challenge AI tool outputs. Through in-depth interviews with 42 recruitment experts, the study focuses on the concept of algorithmic folk theories—the interpretive frameworks through which experts engage with algorithmic recommendations. Central to the study's findings is the range of perceptions among experts toward AI technologies, viewed through the lens of expert-AI pairings. These perceptions oscillate between viewing AI as either a complementary ally or a challenging rival, significantly shaped by organizational contexts. Factors influencing these views include oversight levels, trust in AI outputs, and the prioritization of AI tools in decision-making processes. Findings also reveal instances of algoactivism, where experts actively resist or workaround AI outputs to align with their professional judgment. In turn, algorithmic folk theories are interpretive frameworks informed by and situated within organizational structures.</p><p>Theoretically, this study deepens our understanding of the relational dynamics between human expertise and AI systems in professional settings. It highlights the critical role of context-specific factors in shaping these interactions and offers new perspectives on the complexities of AI integration for workplace decision-making. I explain my work's findings in relation to our broader discourse around artificial intelligence use at work. Finally, I offer theoretical and practical considerations for future research and practice.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 4","pages":"Article 100527"},"PeriodicalIF":5.7,"publicationDate":"2024-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141979711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital platforms and development: Risks to competition and their regulatory implications in developing countries 数字平台与发展：发展中国家的竞争风险及其监管影响

IF 5.7 2区管理学

Information and Organization Pub Date : 2024-07-04 DOI: 10.1016/j.infoandorg.2024.100525

Annabelle Gawer, Carla Bonina

引用次数: 0

Boundary work and high-reliability organizing in interorganizational collaborations 组织间合作中的边界工作和高可靠性组织工作

IF 5.7 2区管理学

Information and Organization Pub Date : 2024-06-28 DOI: 10.1016/j.infoandorg.2024.100524

Tammy E. Beck , Stephanie T. Solansky , Daniel J. Davis , Karen Ford-Eickhoff , Donde Plowman

{"title":"Boundary work and high-reliability organizing in interorganizational collaborations","authors":"Tammy E. Beck , Stephanie T. Solansky , Daniel J. Davis , Karen Ford-Eickhoff , Donde Plowman","doi":"10.1016/j.infoandorg.2024.100524","DOIUrl":"10.1016/j.infoandorg.2024.100524","url":null,"abstract":"<div><p>Consider the massive recovery response that included over 25,000 professionals and volunteers representing more than 120 organizations tasked with locating both human remains and vehicle debris following the <em>Columbia</em> Space Shuttle tragedy. Despite the daunting scope of the initial search area – 2.28 million acres of land – participating members were successful in their efforts to achieve the collective's goals. We contend that the response effort was effective because relatively disparate organizations and governmental agencies came together and ultimately exemplified the hallmarks of high reliability organizing (HRO). Our study explores how the transition in boundaries made this possible. Using interview and secondary data from our case study, we explore how individuals engaged in boundary work that facilitated boundary transformation. Specifically, we document how individuals interacted with a data visualization system to temper the physical, social, temporal, and scope boundary tensions initially present following the disaster. Amidst an emergent, messy, and complex setting, the interaction with a boundary object allowed for unity in diversity of participating organizations, a common language through mapping, a form of trichordal temporal and rapid sensemaking, and a foundation for dynamic decision making. Therefore, our study yields critical insights into how organizational members engage in boundary work to aid HRO collaborations.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 3","pages":"Article 100524"},"PeriodicalIF":5.7,"publicationDate":"2024-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141463494","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The impact of platform business models on the valuations of unicorn companies 平台商业模式对独角兽公司估值的影响

IF 5.7 2区管理学

Information and Organization Pub Date : 2024-06-27 DOI: 10.1016/j.infoandorg.2024.100521

Michael A. Cusumano , Annabelle Gawer , David B. Yoffie , Sarah von Bargen , Kwesi Acquay

{"title":"The impact of platform business models on the valuations of unicorn companies","authors":"Michael A. Cusumano , Annabelle Gawer , David B. Yoffie , Sarah von Bargen , Kwesi Acquay","doi":"10.1016/j.infoandorg.2024.100521","DOIUrl":"10.1016/j.infoandorg.2024.100521","url":null,"abstract":"<div><p>Despite the importance of digital platforms in the global economy, there has been little systematic or quantitative analysis of how investors value platforms and the scope of their business models in private or public markets. This paper seeks to fill this gap in part by analyzing how unicorn valuations are affected by “platformness” (the degree to which a firm incorporates at least some elements of a multisided business model with the potential to generate network effects). We investigated 959 unicorns (private companies valued at $1 billion or more) existing as of December 31, 2021, to assess whether investors placed a higher value on firms in different regions of the world and operating with platform businesses rather than offering only “standalone” products or services. We found that companies with some elements of a platform business model commanded a significantly higher average valuation compared to non-platform companies. These higher average valuations also varied by location: North America 129%, Europe 68%, and Asia-Pacific (APAC) 39%. The geographical variations are likely due to greater investor interest in platform businesses in the United States as well as other characteristics more common among North American unicorn platforms. More than half of the unicorn sample and more than half of platform unicorns originated in North America. We also found that investors paid 34% more for “innovation platforms” (these enable third-party complementary innovations through application programming interfaces) versus “transaction platforms” (these bring together two market sides as in product or service marketplaces, financial exchanges, or social media and messaging websites). Platform unicorns with the potential to generate and exploit global network effects also had approximately 26% higher valuations than platforms limited to non-global network effects.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 3","pages":"Article 100521"},"PeriodicalIF":5.7,"publicationDate":"2024-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141463462","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Bureaucracies in information securing: Transitioning from iron cages to iron shields 信息安全中的官僚机构：从铁笼过渡到铁盾

IF 5.7 2区管理学

Information and Organization Pub Date : 2024-06-22 DOI: 10.1016/j.infoandorg.2024.100526

Yaojie Li , Clay Posey , Thomas Stafford

引用次数: 0

Organizing for value creation in blockchain information systems 组织区块链信息系统创造价值

IF 6.3 2区管理学

Information and Organization Pub Date : 2024-06-19 DOI: 10.1016/j.infoandorg.2024.100522

Liudmila Zavolokina , Ingrid Bauer-Hänsel , Janine Hacker , Gerhard Schwabe

{"title":"Organizing for value creation in blockchain information systems","authors":"Liudmila Zavolokina , Ingrid Bauer-Hänsel , Janine Hacker , Gerhard Schwabe","doi":"10.1016/j.infoandorg.2024.100522","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2024.100522","url":null,"abstract":"<div><p>Many blockchain consortia have been established to build blockchain information systems. While the developed blockchain information systems were promising, few have reached market entry. Indeed, blockchain consortia often lost development focus due to high system complexity and a lack of understanding of how to create a system that will serve the needs and bring value to all stakeholders. Thus, stakeholders struggled to leverage blockchain information systems' full value. Prior studies demonstrated that blockchain systems pose not only technical but also organizational challenges. Analysing six blockchain consortia, we identify their value mechanisms, organizational problems, and organizational solutions that successful blockchain consortia experience while organizing themselves for value. As a result, we propose a new organizational form, i.e., a layered organization, for blockchain consortia to achieve better value creation.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 3","pages":"Article 100522"},"PeriodicalIF":6.3,"publicationDate":"2024-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1471772724000228/pdfft?md5=0cbeefa2a64608aa56f12243d30a9b8f&pid=1-s2.0-S1471772724000228-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141428784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Ignoring and collective passivity in relation to information systems: How actors avoided engagement with data about wait times in Swedish healthcare 对信息系统的忽视和集体被动：行动者如何避免接触瑞典医疗机构的等待时间数据

IF 6.3 2区管理学

Information and Organization Pub Date : 2024-06-14 DOI: 10.1016/j.infoandorg.2024.100523

David Ebbevi , Anna Essén , Anna Stevenson

{"title":"Ignoring and collective passivity in relation to information systems: How actors avoided engagement with data about wait times in Swedish healthcare","authors":"David Ebbevi , Anna Essén , Anna Stevenson","doi":"10.1016/j.infoandorg.2024.100523","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2024.100523","url":null,"abstract":"<div><p>Although digital technology (DT) is often introduced with the aim of enhancing organizational knowledge transfer and learning, these aims often fail to materialize. The information systems (IS) literature attributes such unexpected outcomes to inappropriate technology design and implementation, as well as to overuse, misuse, and non-use of technology. However, we know little about how actors misuse or fail to use technology and data, thereby failing to acquire and act upon the knowledge necessary to achieve organizational learning. Leveraging the literature on strategic ignorance, we explore how actors expected to use technology for learning purposes justify their non-engagement with it. Studying an implementation of a DT with the purpose of facilitating organizational learning on basis of provided data in health care, we identify seven ignoring justifications through which the target users of the DT avoided key knowledge acquisition and knowledge-based action activities. These sensemaking behaviors accumulated to a state of collective passivity in relation to the DT. Our conceptualization contributes to and connects theories of organizational learning in the IS literature and strategic ignoring.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 3","pages":"Article 100523"},"PeriodicalIF":6.3,"publicationDate":"2024-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S147177272400023X/pdfft?md5=40f627814d25dff78112a92a34cd69c2&pid=1-s2.0-S147177272400023X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141324362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Organizational diversity of social-mission platforms: Advancing a configurational research agenda 社会任务平台的组织多样性：推进配置研究议程

IF 6.3 2区管理学

Information and Organization Pub Date : 2024-05-16 DOI: 10.1016/j.infoandorg.2024.100514

Elodie Dessy , Johanna Mair , Virginie Xhauflair

{"title":"Organizational diversity of social-mission platforms: Advancing a configurational research agenda","authors":"Elodie Dessy , Johanna Mair , Virginie Xhauflair","doi":"10.1016/j.infoandorg.2024.100514","DOIUrl":"10.1016/j.infoandorg.2024.100514","url":null,"abstract":"<div><p>Social-mission platforms (SMPs), or platforms that facilitate the interactions between stakeholders across sectors and help them exchange resources to make progress on social and environmental problems, have emerged on a global scale. However, despite their prevalence, little is known about how SMPs organize to orchestrate collective efforts of social innovation. Taking stock of information systems and organizational literature on platforms, we identify four dimensions inherent in platform organizing (i.e., identity, boundary, governance, and technology). We then analyze three case studies to interrogate how these organizing dimensions manifest in SMPs. As a result, we offer a conceptual framework highlighting the trade-offs SMPs face, specifying the design choices they can make, and exposing the interdependences between dimensions. We further illustrate how these interdependences inform a configurational perspective of SMPs and suggest avenues to advance a configurational research agenda to deepen understanding of SMPs as effective vehicles to address Grand Challenges.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 3","pages":"Article 100514"},"PeriodicalIF":6.3,"publicationDate":"2024-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1471772724000149/pdfft?md5=b8b0cd7189e418d443a66187f46b9f69&pid=1-s2.0-S1471772724000149-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141064233","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

“Keeping the Queen’s Peace”: A Sociomaterial Study of Police and Guns in a “Mangle of Risk” "维护女王的和平"：风险纠结 "中的警察与枪支的社会物质研究

IF 6.3 2区管理学

Information and Organization Pub Date : 2024-05-14 DOI: 10.1016/j.infoandorg.2024.100513

Amy L. Fraher , Shireen Kanji , Layla J. Branicki

{"title":"“Keeping the Queen’s Peace”: A Sociomaterial Study of Police and Guns in a “Mangle of Risk”","authors":"Amy L. Fraher , Shireen Kanji , Layla J. Branicki","doi":"10.1016/j.infoandorg.2024.100513","DOIUrl":"10.1016/j.infoandorg.2024.100513","url":null,"abstract":"<div><p>This sociomaterial study analyzes the ways that material agency plays a key role in the organizing dynamics of risky work through a study of the carrying and use of handguns by U.S. and U.K. police officers. Qualitative data (interviews and focus groups) were collected over a three-year period with police (<em>N</em> = 61) in New York, where officers routinely carry guns, and in London, where they typically do not. Police unanimously describe the agentic role non-human artefacts like guns play in: a) framing their cognitive processes, b) influencing their behaviour and decision-making processes, and c) impacting individuals around them. Expanding Pickering's theorization of a <em>mangle of practice,</em> we inductively develop a <em>mangle of risk</em> to explain how human and non-human agency become entangled in risky work contexts, where danger is real and time pressure is high. Understanding these dynamics requires analysis of both frontline police narratives and the prescribed organizational policies, procedures, and routines intended to contain risky situations. Findings reveal that the tools provided to police to do their job both frame and constrain operational capabilities, potentially escalating danger for police, suspects, and the community in a <em>mangle of risk</em>.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 2","pages":"Article 100513"},"PeriodicalIF":6.3,"publicationDate":"2024-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140943000","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0