Information and Organization最新文献

{"title":"Digital innovation, platforms, and global strategy","authors":"Danielle Logue , Peter Williamson , Anna Roberts , Yadong Luo , Michael Barrett","doi":"10.1016/j.infoandorg.2025.100562","DOIUrl":"10.1016/j.infoandorg.2025.100562","url":null,"abstract":"","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 1","pages":"Article 100562"},"PeriodicalIF":5.7,"publicationDate":"2025-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143508261","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"I gotta use words when I talk to you: Primed suspension of disbelief in views on agency in relation to Artificial Intelligence","authors":"Matthew Jones","doi":"10.1016/j.infoandorg.2025.100557","DOIUrl":"10.1016/j.infoandorg.2025.100557","url":null,"abstract":"<div><div>The public launch of generative AI systems in 2022 has prompted considerable popular interest in their potential to transform work and to achieve the long-sought goal of machine intelligence. While the uncanny abilities of Large Language Models to produce fluent text on almost any subject lends these ideas some plausibility, they are based on debatable, if not erroneous, claims about the capabilities of generative AI. Although rarely presented in these terms, these claims may be seen to reflect a limited, substantive conception of the agency of AI systems. Alternative conceptualisations of agency from other disciplines are presented that may offer potentially more fruitful ways of thinking about agency in relation to AI. The way that conceptions of the agency of AI systems is shaped by the language used to describe their behaviour is highlighted and opportunities for alternative conceptions of agency to inform a more critical analysis of generative AI are identified.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 1","pages":"Article 100557"},"PeriodicalIF":5.7,"publicationDate":"2025-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143520988","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Novice risk work: How juniors coaching seniors on emerging technologies such as generative AI can lead to learning failures","authors":"Katherine C. Kellogg ,&nbsp;Hila Lifshitz ,&nbsp;Steven Randazzo ,&nbsp;Ethan Mollick ,&nbsp;Fabrizio Dell'Acqua ,&nbsp;Edward McFowland III ,&nbsp;François Candelon ,&nbsp;Karim R. Lakhani","doi":"10.1016/j.infoandorg.2025.100559","DOIUrl":"10.1016/j.infoandorg.2025.100559","url":null,"abstract":"<div><div>Historically, junior professionals have mentored senior professionals around new technologies, because juniors are typically more willing than seniors to perform lower-level tasks to learn new skills, better able than seniors to engage in real-time experimentation close to the work itself, and more willing than seniors to learn innovative methods that conflict with traditional identities and norms. However, we know little about what happens when emerging technologies have a high level of uncertainty in their use, because they have wide-ranging capabilities and are exponentially changing. With the rise of Artificial Intelligence, specifically learning algorithms and LLMs, such contexts may be increasingly common. In our study conducted with the Boston Consulting Group, a global management consulting firm, we interviewed 78 junior consultants in July–August 2023 who had recently participated in a field experiment that gave them access for the first time to generative AI (GPT-4) for a strategic business problem solving task. Drawing from junior professionals' in situ reflections soon after the experiment, we found that junior professionals may fail to manage risks around uncertain emerging technologies because juniors are likely to recommend three kinds of <em>novice risk work</em> tactics that: 1) are grounded in a lack of deep understanding of technologies that have uncertain and wide-ranging capabilities and are changing exponentially, 2) focus on change to human routines rather than system design, and 3) focus on interventions at the project-level rather than system deployer- or ecosystem-level. The implications of <em>novice risk work</em> are that, when junior professionals are expected to be a source of expertise in the use of uncertain, emerging technologies, this can lead to learning failures. This study contributes to our understanding of occupational learning around emerging technologies, risk work in organizations, and human-computer interaction.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 1","pages":"Article 100559"},"PeriodicalIF":5.7,"publicationDate":"2025-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143455015","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring AI-in-the-making: Sociomaterial genealogies of AI performativity","authors":"Susan V. Scott ,&nbsp;Wanda J. Orlikowski","doi":"10.1016/j.infoandorg.2025.100558","DOIUrl":"10.1016/j.infoandorg.2025.100558","url":null,"abstract":"<div><div>Recent interest in artificial intelligence technologies has led to much discussion about what the age of AI portends for how we live and work. And specifically for the present discussion, what it means for agency. In offering our contributions to these considerations, we build on approaches to treat AI not as a “thing” but as phenomena in-the-making. Such a framing orients us to doings, to practices, to enactments, and consequential outcomes. These considerations of AI-in-the-making are inspired by agential realism, a theory that calls attention to performativity and accountability. Based on these ideas, we propose a sociomaterial genealogical approach that we suggest is well-suited for the study of AI-in-the-making. In so doing, we provide qualitative scholars with a way of orienting their inquiries toward the performativity of ongoing AI reconfigurations and sociomaterial accountabilities.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 1","pages":"Article 100558"},"PeriodicalIF":5.7,"publicationDate":"2025-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143403190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Factors influencing platform owners’ seller control choices in E-marketplaces","authors":"Shraddha Danani ,&nbsp;Abhishek Behl ,&nbsp;Nakul Gupta","doi":"10.1016/j.infoandorg.2025.100555","DOIUrl":"10.1016/j.infoandorg.2025.100555","url":null,"abstract":"<div><div>Operating as micro-economies, electronic marketplace (EM) platforms connect numerous consumers and sellers and facilitate value-creating interactions. However, EM platform providers (platform owners)/ have limited authority over independent sellers, who often connect with several platforms, referred to as multihoming behaviors. An effective control portfolio serves as a crucial tool for owners to influence sellers' actions in alignment with the goals of the EM platform. For a control portfolio to be effective, it must be aligned with the prevailing contextual factors. This paper investigates the key antecedent factors that influence the control choices made by EM platform owners. By probing what factors guide EM platform owners in selecting specific control modes in this multi-case study, this research extends control theory into the relatively unexplored context of EM. The study identifies seven antecedent factors influencing owners' control mode choices: task programmability, outcome measurability, behavior observability, interdependencies, uncertain controlee motivations, internalization of controller objectives, and reciprocity norms. Based on these findings, the paper proposes explanations for the prominence of formal controls and the selective inclusion of informal control mechanisms in EM seller control portfolios, offering insights for practitioners and future research. The study findings help EM platform owners create a balanced portfolio of contextually appropriate control mechanisms.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 1","pages":"Article 100555"},"PeriodicalIF":5.7,"publicationDate":"2025-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143031413","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Corrigendum to “The impact of platform business models on the valuations of unicorn companies” [Information and Organization 34 (2024)]","authors":"Michael A. Cusumano ,&nbsp;Annabelle Gawer ,&nbsp;David B. Yoffie ,&nbsp;Sarah von Bargen ,&nbsp;Kwesi Acquay","doi":"10.1016/j.infoandorg.2025.100556","DOIUrl":"10.1016/j.infoandorg.2025.100556","url":null,"abstract":"","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 1","pages":"Article 100556"},"PeriodicalIF":5.7,"publicationDate":"2025-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142989192","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Leveraging temporary teams for international opportunity creation on digital platforms","authors":"Kateryna Kryzhanivska,&nbsp;Teemu Tuomisalo,&nbsp;Kirsimarja Blomqvist,&nbsp;Olli Kuivalainen","doi":"10.1016/j.infoandorg.2024.100554","DOIUrl":"10.1016/j.infoandorg.2024.100554","url":null,"abstract":"<div><div>Companies worldwide increasingly leverage digital platforms to sell, innovate, and collaborate. Despite the global pool of resources available on digital platforms and the known benefits of information, knowledge, and networking, the international entrepreneurship literature has accorded limited attention to the role of time, temporality, and digital context in international opportunity creation. Drawing on action research from a longitudinal case study, we investigate how digital international opportunity (IO) creation unfolds on an online community platform engaging relevant knowledgeable experts. We explore the early stage of internationalization of a Finnish startup with innovative technology searching for ways to access international markets during the global outbreak of the COVID-19 pandemic. Based on this research we present a two-cycle process model explaining how IO creation occurs in a digital context and a short period of time. We show how a set of actions and their related mechanisms enable IO creation through digital platforms. Our study advances understandings of IO creation and role of digital platforms in international entrepreneurship by illuminating how early internationalizing firms engage in the creation of international opportunities online.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 1","pages":"Article 100554"},"PeriodicalIF":5.7,"publicationDate":"2025-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142967855","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Agency","authors":"Theodore R. Schatzki","doi":"10.1016/j.infoandorg.2024.100553","DOIUrl":"10.1016/j.infoandorg.2024.100553","url":null,"abstract":"<div><div>This essay urges researchers to respect differences among the agencies of different kinds of entities as well as among types of “distributed agency” understood as the agentic character of combinations of entities and events. In opposition, moreover, to the strong approach to sociomateriality in IS, the essay holds that most nexuses to which human people are integral aggregate the different agencies of the entities and events that compose them. The essay develops these theses by carefully sorting out different conceptions of agency and by both disambiguating and exploring four prominent claims contained in the idea that agency is tied to combinations of entities and events. Sorting out different conceptions of agency also shows that agency is causality, that is, particular forms of causality. The overall result is a defense of the integrity of the concept of agency as a reflection of the noun-verb structure of human languages.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 1","pages":"Article 100553"},"PeriodicalIF":5.7,"publicationDate":"2024-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142925023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Digital innovation sourcing through entrepreneurial storytelling: Insights from Pebble time's crowdfunding success","authors":"Vasili Mankevich ,&nbsp;Sanja Tumbas ,&nbsp;Jonny Holmström","doi":"10.1016/j.infoandorg.2024.100552","DOIUrl":"10.1016/j.infoandorg.2024.100552","url":null,"abstract":"<div><div>Digital innovation is an open collaborative process that involves many contributors for creating digital products and services. Entrepreneurs continuously engage with various external actors during their venture's lifecycle, utilizing these interactions to source opportunities, knowledge and resources, while shaping the project vision. However, the mechanisms governing digital innovation sourcing remain unclear. This paper proposes an entrepreneurial storytelling perspective to bridge this gap. We study the case of digital innovation sourcing by analyzing the crowdfunding story of Pebble Time, the most successful Kickstarter campaign to date. Using digital archival sources, we trace Pebble's approach over the course of the campaign. Our findings contribute to the digital innovation literature by demonstrating how the company's efforts allowed diverse actors to participate collectively and affect the entrepreneurial story over time. We identify four modes of actions that digital ventures employ in the collective construction of entrepreneurial narratives: nudging, pushing, scanning, and highlighting. We suggest that the modes of digital action enable digital innovation sourcing when crafting a compelling narrative in the digital age.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 1","pages":"Article 100552"},"PeriodicalIF":5.7,"publicationDate":"2024-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142889358","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Digital technologies exacerbating mission drift in microfinance institutions: Evidence from India","authors":"Nidhi S. Bisht ,&nbsp;Ernesto Noronha ,&nbsp;Arun Kumar Tripathy","doi":"10.1016/j.infoandorg.2024.100541","DOIUrl":"10.1016/j.infoandorg.2024.100541","url":null,"abstract":"<div><div>Digital technologies (DTs) are increasingly recognized as crucial in addressing social issues related to inequality and enhancing the well-being and agency of socially marginalized groups. We however, provide evidence that, instead of alleviating social inequalities, use of DTs (re)produced and exacerbated these inequalities in disparate forms, for an already marginalized population. Based on a qualitative study of employees from five microfinance institutions (MFIs) in India that offer uncollateralized group loans to poor rural women, our findings demonstrate how the pursuit of financial gains through DTs in providing microfinance exacerbated mission drift in MFIs, leading to reduced quality and depth of outreach. The use of DTs undermined social and human capital development — both crucial for alleviating poverty — and widened exclusion rather than bridging the gap. We explicate the quality of outreach (i.e., quality of services provided) as an additional dimension of social outreach, alongside the depth of outreach (i.e., reaching poorer borrowers) for understanding mission drift. Our findings call for consideration of existing intersectional social inequalities when leveraging DTs for social causes.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"35 1","pages":"Article 100541"},"PeriodicalIF":5.7,"publicationDate":"2024-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142745775","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}