Au Due Tang, Su-Chuan Liu, Tuan Trong Luu, Tuan Hai Nguyen
{"title":"Leading Across Moral Boundaries: Effects of Ethical Leadership on Employee Ethical and Unethical Pro-Organizational Behaviors via CSR Attributions","authors":"Au Due Tang, Su-Chuan Liu, Tuan Trong Luu, Tuan Hai Nguyen","doi":"10.1111/basr.70053","DOIUrl":"https://doi.org/10.1111/basr.70053","url":null,"abstract":"<div>\u0000 \u0000 <p>Employees often face a dilemma between upholding ethical standards and meeting demanding business goals, especially under ethical leaders who enforce strict moral expectations. This tension highlights how employees' cognitive interpretations of ethical leadership (EL) shape their behaviors. Drawing on social cognitive theory, this study examines how EL influences two contrasting pro-organizational behaviors—organizational citizenship behavior for health, safety, and environment (OCBHSE), and unethical pro-organizational behavior (UPB)—through employees' CSR attributions. Data were collected from 276 employees and 108 supervisors in Taiwanese service firms across three survey waves and analyzed using CB-SEM and fsQCA. CB-SEM results show that EL fosters OCBHSE while reducing UPB. Value- and stakeholder-driven CSR attributions positively mediate EL's effect on OCBHSE, whereas egoistic-driven attributions negatively mediate it. Strategic- and egoistic-driven attributions positively mediate the EL–UPB relationship, whereas value-driven attributions weaken it. FsQCA further reveals five configurations leading to high OCBHSE and three to high UPB. These results offer theoretical and managerial insights for designing policies to leverage EL and CSR strategies to manage OCBHSE and UPB effectively.</p>\u0000 </div>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"131 2","pages":""},"PeriodicalIF":1.8,"publicationDate":"2026-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148077057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Building Trust Through Empathetic AI: A Mixed-Methods Study on Anthropomorphic Artificial Intelligence Driving Sustainable Consumer Behavior in Tourism","authors":"Satinder Kumar, Mansi Rani","doi":"10.1111/basr.70052","DOIUrl":"https://doi.org/10.1111/basr.70052","url":null,"abstract":"<div>\u0000 \u0000 <p>The tourism industry is embracing technology to drive growth and promote sustainable development. This study aims to investigate the role of anthropomorphic artificial intelligence (AI) in shaping sustainable consumer behavior in tourism, focusing on the mediating role of consumer trust and the moderating effect of emotional connection. A mixed-methods approach has been adopted, combining quantitative survey data analyzed using SPSS and AMOS, with qualitative insights derived from interviews with tech-oriented, sustainability-conscious tourists analyzed through thematic analysis. Moderation analysis using Process-Macro further explored the impact of emotional connection. The findings reveal that anthropomorphic AI significantly enhances consumer trust, which mediates sustainable consumption practices among tourists. Moreover, emotional connection strengthens the relationship between AI-driven trust and sustainable behavior. The study contributes to technology adoption literature by integrating emotional connection as a critical factor influencing trust in AI and promoting responsible consumption. Practically, the research offers strategic insights for tourism enterprises and AI developers, emphasizing the importance of designing empathetic and human-like AI systems to foster consumer trust and encourage sustainability. This study provides valuable guidance for aligning technological innovation with the Sustainable Development Goals (SDGs), particularly in promoting responsible consumption within the tourism sector.</p>\u0000 </div>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"131 2","pages":""},"PeriodicalIF":1.8,"publicationDate":"2026-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148075160","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pengpeng Xie, Shahrul Nazmi Sannusi, Kho Suet Nie, Tianjing Gao
{"title":"Behind the Avatar: Digital Labor Alienation among Virtual Idol Operators on China's Bilibili Platform","authors":"Pengpeng Xie, Shahrul Nazmi Sannusi, Kho Suet Nie, Tianjing Gao","doi":"10.1111/basr.70051","DOIUrl":"https://doi.org/10.1111/basr.70051","url":null,"abstract":"<div>\u0000 \u0000 <p>Digital labor is becoming more organized, mediated, and commercialized through online platforms as platform capitalism grows. Although previous research has looked at digital employment in a variety of industries, workers behind virtual idols have received less attention. This examines the labor practices and lived experiences of virtual idol operators in platform-mediated production contexts on China's Bilibili platform. The study uses virtual ethnography, which combines participant observation and textual analysis, and is based on Marxian labor alienation theory. The results show that operators do a lot of unpaid labor, such as character design, content development, emotional management, and promotional work, in addition to compensated activities like live-stream performances. Four aspects of alienation are produced by these practices: estrangement from oneself, labor objects, labor tools, and work products. Platform dependence, intellectual property restrictions, and algorithmic governance all influence this kind of alienation. Operators respond by using coping mechanisms such as identity unmasking, emotional release, and adaptable self-adjustment. This study emphasizes the wider implications of platform governance and applies labor alienation theory to new types of immersive digital production. To encourage the long-term growth of the virtual idol economy, it emphasizes the necessity of more robust legislative frameworks, more contractual protections, and more human-centered platform design.</p>\u0000 </div>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"131 2","pages":""},"PeriodicalIF":1.8,"publicationDate":"2026-05-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148068133","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Paradox of Value Loops in Dynamic Markets: From Value Post-(Un)capture to Sustainable Recapture","authors":"Agnieszka Kabalska, Ralf Wagner, Alberto Zanutto","doi":"10.1111/basr.70050","DOIUrl":"https://doi.org/10.1111/basr.70050","url":null,"abstract":"<p>The growing emphasis on sustainability necessitates a re-evaluation of traditional value creation and capture challenges, highlighting the intricate interrelation between value (un)captured and recaptured. This study investigates the dynamics of overtourism and undertourism in the sustainable development of regions. This prominent incidence of oversupply and undersupply underscores the tension between short-term economic benefits and long-term sustainable value capture. Introducing the conceptual framework of value loops and a robust value cascade, this study explores how vendors generate, lose, and reclaim economic, social, and environmental value and how other value stakeholders perceive it. Focusing on overtourism and undertourism as an exemplary manifestation of sustainable value paradoxes, the study examines the cyclical processes of value creation, (un)capture, and recapture. These paradoxes illuminate the compromises inherent in sustainability ambiguities, such as balancing economic growth with cultural heritage conservation. The study identifies trailblazing actionable approaches for reclaiming previously uncaptured value, emphasizing the roles of heritage-based, sustainable practices, stakeholder collaboration, and digital innovation.</p>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"131 2","pages":""},"PeriodicalIF":1.8,"publicationDate":"2026-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/basr.70050","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148064793","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"131 2","pages":""},"PeriodicalIF":1.8,"publicationDate":"2026-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148130833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"131 2","pages":""},"PeriodicalIF":1.8,"publicationDate":"2026-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148111154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Do Female Directors Promote Science-Based Emission-Reduction Targets?","authors":"Patrick Velte","doi":"10.1111/basr.70049","DOIUrl":"https://doi.org/10.1111/basr.70049","url":null,"abstract":"<p>This study investigates the impact of board gender diversity on the voluntary recognition of science-based emission-reduction targets (SBT) as a major tool of substantive corporate climate management. SBT refers to the aim of the Paris Climate Agreement to decrease global warming to below 2.0°C and preferably to 1.5°C. Grounded in the stakeholder agency, critical mass and upper-echelons theories, the panel includes 2016 observations from 336 firms with headquarters in a European Union (EU) member state between 2016 and 2021. The results reveal that the ratio and critical mass of female directors, female nonexecutives, and female members in the audit committee are positively related with SBT, while female CEOs show insignificant results. To the best of our knowledge, this is the first empirical study on the relationship between board gender diversity and SBT. The findings highlight the relevance of sustainable boards in achieving better carbon management practices.</p>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"131 2","pages":""},"PeriodicalIF":1.8,"publicationDate":"2026-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/basr.70049","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148077868","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Moving Beyond Dialogic Communication: How Social Media Supports CSR Stakeholder Engagement Among German Climate Activists","authors":"Silke Niehoff","doi":"10.1111/basr.70042","DOIUrl":"10.1111/basr.70042","url":null,"abstract":"<p>In times of multiple environmental and social crises, corporate communication and engagement practices related to sustainability, summarized here under the umbrella concept of corporate social responsibility (CSR), are becoming increasingly important. Social media has the potential to support interaction between companies and their stakeholders in the context of CSR. However, the current form of social media is not designed to support dialogic interaction, making the realization of this potential difficult. Nevertheless, this study argues that social media can still fulfill functions that support stakeholder engagement for CSR. Although research often focuses on the effectiveness of corporate communication in eliciting responses on social media, stakeholders' perspectives on online communication have received less attention. This case study is based on nine interviews with German climate activists and analyzes stakeholder communication from their perspective. Drawing on the interviews and the critical tasks of stakeholder engagement outlined in the literature, this study identifies barriers to interaction between companies and stakeholders and proposes five alternative functions of social media in this context. These are (1.1) responsible agency and (1.2) being part of the climate (filter) bubble—finding allies; (2.1) pre-testing ideas and (2.2) allowing (constructive) confrontation, to soften the dialogic fronts; and (3) monitoring key concerns.</p>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"131 2","pages":""},"PeriodicalIF":1.8,"publicationDate":"2026-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/basr.70042","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147668345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lawrence J. Lad, Lauren E. Lad, Noemi Perez-Macias, Paul Ongenae, Jose Luis Fernandez
{"title":"Cross-Sector Collaboration: Lessons From Industry Self-Regulation, Recycling and Employment for Persons With Disabilities","authors":"Lawrence J. Lad, Lauren E. Lad, Noemi Perez-Macias, Paul Ongenae, Jose Luis Fernandez","doi":"10.1111/basr.70046","DOIUrl":"https://doi.org/10.1111/basr.70046","url":null,"abstract":"<div>\u0000 \u0000 <p>A range of collaborative approaches to address complexity in the business environment including strategic alliances, public private partnerships, issues management alliances, innovation and enterprise zones, supply chain certification and partnerships, industry self-regulatory systems, and technology incubators are evidence of collaboration across sectors. This paper suggests that these may be part of a bigger adaptation. Such new models may be critical in addressing challenging issues of immigration and workforce development, disruptive technologies, globalization, corruption, and sustainability. The paper builds the case that these collaborative responses are not simply new forms but represent a new logic and values. They incorporate a “both and” logic and a more ecological perspective. They recognize that going it alone may not be sufficient. Partnering with NGOs, third-party organizations, and even government agencies may lead to better solutions. Finally, they challenge leadership to generate new conversations and ask different questions. The paper provides three detailed cases that illustrate collaborative responses to issues and new forms of adaptation including industry self-regulation, recycling, and employment programs for persons with disabilities. It concludes with suggestions for future research.</p>\u0000 </div>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"131 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2026-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147615013","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"When Environmental Performance Drives Financial Performance: The Role of Environmental Products in Engaging Stakeholders as Co-Creators of Value","authors":"Nivo Ravaonorohanta","doi":"10.1111/basr.70047","DOIUrl":"https://doi.org/10.1111/basr.70047","url":null,"abstract":"<div>\u0000 \u0000 <p>This study investigates when and how environmental performance aligns with a firm's financial performance. Using 911 firm-year observations from Canadian firms listed on S&P/TSX composite index over the period 2018–2022, our findings indicate that environmental performance may negatively impact financial performance. However, this relationship shifts when firms integrate the development and commercialization of environmental products, also known as eco-designed products, into their environmental strategies. The interaction between environmental performance and environmental products positively affects financial performance, mitigating and in some cases offsetting the adverse effects of environmental initiatives on financial performance. Our findings suggest that firms can convert environmental performance into economic value more effectively by shifting from broad, firm-level environmental visions to customer-oriented and brand-integrated actions. By offering eco-designed products, companies can differentiate themselves, send visible and credible signals of their environmental commitment, reduce information asymmetry and align their sustainability efforts with stakeholder expectations. In doing so, firms actively engage consumers in sustainability initiatives, transforming them into co-creators of economic value while simultaneously contributing to the preservation of a healthy environment.</p>\u0000 </div>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"131 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2026-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147615037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}