BUSINESS AND SOCIETY REVIEW最新文献_第2页

Exploring the frontier of anthropomorphism in AI agents: Trends and way forward 探索人工智能代理拟人化的前沿：趋势和未来之路

IF 1.8

BUSINESS AND SOCIETY REVIEW Pub Date : 2025-03-11 DOI: 10.1111/basr.70002

Rijul Chaturvedi, Sanjeev Verma, Vartika Srivastava, Shailesh Sampat Khot

{"title":"Exploring the frontier of anthropomorphism in AI agents: Trends and way forward","authors":"Rijul Chaturvedi, Sanjeev Verma, Vartika Srivastava, Shailesh Sampat Khot","doi":"10.1111/basr.70002","DOIUrl":"https://doi.org/10.1111/basr.70002","url":null,"abstract":"By deploying human-like qualities to non-human entities, anthropomorphism offers users an interactive, cognitive, affective, and social experience. Emerging applications of conversational AI with a blend of anthropomorphism are changing the way businesses interact with customers. To take the field forward, this paper emphasizes the importance of anthropomorphism in AI agents and advocates for the need to systematize, integrate, and categorize existing efforts through a systematic literature review. The authors employ the SPAR-4-SLR protocol, which enables the investigation of a vast array of peer-reviewed journal articles. Our study focuses on articles published over 23 years, from 2000 to 2023, ensuring a comprehensive and up-to-date understanding of the subject matter. By meticulously analyzing 302 diverse documents, this study unveils the rapid emergence of anthropomorphism in AI. The authors additionally identify six pivotal knowledge clusters that shed light on the phenomenon: human interaction with anthropomorphic AI agents, technology acceptance toward anthropomorphic AI, anthropomorphism in customer service, anthropomorphism in AI-social companions, applications of anthropomorphism, and anthropomorphic AI for interactive marketing. The current review stimulates academicians and scholars to explore uncharted territories and develop novel theoretical frameworks encompassing anthropomorphism in marketing by posing intriguing and thought-provoking questions.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"130 1","pages":"42-80"},"PeriodicalIF":1.8,"publicationDate":"2025-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143793717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Economic conceptions and business models of Christianity and Buddhism 基督教和佛教的经济观念和商业模式

IF 1.8

BUSINESS AND SOCIETY REVIEW Pub Date : 2025-03-06 DOI: 10.1111/basr.70000

Gábor Kovács, Laszlo Zsolnai

引用次数: 0

Moral specification of gift giving in business: A typology from a “first-person” judgment 商业送礼的道德规范：来自“第一人称”判断的类型学

IF 1.8

BUSINESS AND SOCIETY REVIEW Pub Date : 2025-03-06 DOI: 10.1111/basr.70001

Diego Arias, Domenèc Melé

{"title":"Moral specification of gift giving in business: A typology from a “first-person” judgment","authors":"Diego Arias, Domenèc Melé","doi":"10.1111/basr.70001","DOIUrl":"https://doi.org/10.1111/basr.70001","url":null,"abstract":"Most ethical studies on gift giving in business are limited to the application of rationalist ethical principles through a “third-person” judgment to condemn certain practices such as bribes or manipulative actions, or to question the morality of certain commercial gifts or actions in corporate philanthropy. Such ethical analyses are generally based on extrinsic principles that lead to a dichotomous discussion on the morality of gift-giving in terms of ethically acceptable and unacceptable gifts. Much less attention has been paid to the gift giver's “first-person” moral judgment. Thus, this paper contributes to this vacuum by drawing from Thomas Aquinas's approach to internal human acts and their moral evaluation. One of Aquinas's crucial points is his distinction between the object chosen (finis operis) and the intention of the agent (finis operantis) as a structural mental unity. From this perspective, the paper proposes a typology of gift giving, which aids reflection when making personal moral judgments in a variety of situations. Accompanied by illustrative examples, eight types of gift-giving acts are identified and grouped into three categories: ethically unacceptable giving (bribery and manipulative and malevolent gifts), ethically acceptable giving (instrumental and reciprocal gifts), and ethically excellent giving (gratitude, gratuitous, and solidarity gifts).","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"130 1","pages":"18-41"},"PeriodicalIF":1.8,"publicationDate":"2025-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143793325","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Moving the logic of sustainability towards flourishing-for-all 将可持续发展的逻辑转向人人共享的繁荣

IF 1.8

BUSINESS AND SOCIETY REVIEW Pub Date : 2024-12-23 DOI: 10.1111/basr.12376

Nuno Guimarães-Costa, Géraldine Schmidt, Klaus-Peter Schulz, Sandra Waddock

引用次数: 0

Limits and prospects of corporate citizenship. A specific conceptual perspective 企业公民的限制和前景。一个特定的概念视角

IF 1.8

BUSINESS AND SOCIETY REVIEW Pub Date : 2024-12-20 DOI: 10.1111/basr.12375

Klára Katona

{"title":"Limits and prospects of corporate citizenship. A specific conceptual perspective","authors":"Klára Katona","doi":"10.1111/basr.12375","DOIUrl":"https://doi.org/10.1111/basr.12375","url":null,"abstract":"The concept of corporate citizenship as a form of corporate social responsibility theory challenged the traditionally accepted socio-economic division of labor between government and corporations. Although the concept has been around for decades, its validity and applicability are still a matter of debate, with attention to the “chameleon” nature of the concept. Therefore, this paper defines and applies a conceptual framework to examine whether corporate social and political engagement is necessary and, if so, in what form it is beneficial for both the company and society. This is the objective of the present study. The method used in this paper is critical analysis, i.e. the evaluation of arguments both pro and con, and the comparison of these arguments with empirical evidence within the defined conceptual framework. The study shows that the demand for corporate activism is contradictory, so companies need to determine whose interests they represent or balance between different expectations. In addition to analyzing and evaluating corporate activism from a specific conceptual framework, the novelty of the study lies in its differentiated approach to corporate citizenship according to the scope of the companies and in the corresponding proposal for a new socio-economic division of labor between governments and corporations.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"129 4","pages":"626-647"},"PeriodicalIF":1.8,"publicationDate":"2024-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143117274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

After the ink dries: Body art disclosure decisions by white-collar employees 墨水干了之后：白领员工的身体艺术披露决定

IF 1.8

BUSINESS AND SOCIETY REVIEW Pub Date : 2024-12-18 DOI: 10.1111/basr.12370

Barrie E. Litzky, Veronica M. Godshalk, Tammy MacLean

{"title":"After the ink dries: Body art disclosure decisions by white-collar employees","authors":"Barrie E. Litzky, Veronica M. Godshalk, Tammy MacLean","doi":"10.1111/basr.12370","DOIUrl":"https://doi.org/10.1111/basr.12370","url":null,"abstract":"This exploratory study contributes to the literature on disclosing concealable stigmatized identities (CSI) by positing authenticity and identity centrality as antecedents to disclosing body art within a workplace context. We analyze identity centrality and its effect on amplifying or suppressing disclosure and/or fear of disclosure of white-collar professionals' body art. The research question focuses on whether white-collar employees believe they can be authentic and disclose body art in the workplace and whether there are adverse career outcomes associated with disclosing body art. Findings suggest authenticity was only related to the degree of disclosure through fear of disclosure, highlighting the role that fear played in the disclosure decision. Identity centrality moderated the relationship between authenticity and fear of disclosure. Both fear of and degree of disclosure were indirectly related to turnover intentions through affective organizational commitment. Given the limited research on body art as a stigma and its disclosure by white-collar professionals, we believe this study adds to the CSI literature by offering insights into the impact that changing social mores associated with body art may have on the willingness of white-collar professionals to disclose it.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"129 4","pages":"505-527"},"PeriodicalIF":1.8,"publicationDate":"2024-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143116293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Paving the way: Scientometrics of consumer behavior in sustainable fashion for future research agenda 铺平道路：可持续时尚消费者行为科学计量学未来研究议程

IF 1.8

BUSINESS AND SOCIETY REVIEW Pub Date : 2024-12-17 DOI: 10.1111/basr.12371

Tamilarasan Brinda Sree, Ramasamy Kavitha

引用次数: 0

Responsible gambling disclosure strategies of four Nordic state-owned gambling companies 北欧四家国有博彩公司的负责任赌博信息披露策略

IF 1.8

BUSINESS AND SOCIETY REVIEW Pub Date : 2024-12-16 DOI: 10.1111/basr.12373

Jani Selin

{"title":"Responsible gambling disclosure strategies of four Nordic state-owned gambling companies","authors":"Jani Selin","doi":"10.1111/basr.12373","DOIUrl":"https://doi.org/10.1111/basr.12373","url":null,"abstract":"The objective of this paper is to examine the responsible gambling (RG) disclosure strategies employed by four Nordic state-owned gambling companies, each selling products with addictive potential. RG disclosures are used by the gambling industry to proclaim responsibility and interest in gambling harm. Data drawn from company annual reports underwent qualitative content analysis. The analysis based on categories established by Leung and Snell in 2021 revealed four disclosure strategies: assertive façade, defensive façade, disclaiming, and ethical reflexivity. All companies employed an assertive strategy, offering detailed accounts of their RG measures, including initiatives such as care calls to customers. The companies often adopted a defensive strategy, characterized by vague and generalizing language in describing their RG activities. Three companies occasionally adopted a disclamation strategy, presenting RG as a cost. Ethical reflexivity, which involves acknowledging responsibility for gambling harm, was a disclosure strategy seldom chosen by the companies. Although variations exist in the disclosure strategies among the companies, overall, the companies strived to project a positive image. The conclusion suggests that endorsing RG as a legitimate harm prevention approach may mask the inherent conflicts of interest between gambling companies and advocates of harm prevention.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"129 4","pages":"587-600"},"PeriodicalIF":1.8,"publicationDate":"2024-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/basr.12373","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143115707","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Assessing the evolution of carbon emissions of large companies: An index-based approach 评估大公司碳排放的演变：基于指数的方法

IF 1.8

BUSINESS AND SOCIETY REVIEW Pub Date : 2024-12-16 DOI: 10.1111/basr.12372

Ananda Valayden, Didier Chabaud

{"title":"Assessing the evolution of carbon emissions of large companies: An index-based approach","authors":"Ananda Valayden, Didier Chabaud","doi":"10.1111/basr.12372","DOIUrl":"https://doi.org/10.1111/basr.12372","url":null,"abstract":"According to the Carbon Disclosure Project, the world's largest 100 companies are responsible for 71% of global greenhouse gas emissions since 1988. However, seven years after the adoption of the Paris Agreement, these companies' efforts remain insufficient as they have not significantly altered the dangerous trajectory of greenhouse gas emissions. Current methods used to quantify company-level emissions offer limited insights, often providing overall scores or evaluating CSR's impact on performance. To address this, we developed a refined methodology focusing on the carbon footprint within the environmental dimension. Our methodology, which is extendable to other companies and regions like the London Stock Exchange or S&P 500, assesses the evolution of CAC 40 companies' carbon footprints relative to their revenues. Comparing their progress to sector peers between 2016 and 2020 allows us to track performance, benchmark against industry standards, and identify areas for improvement. Based on their carbon emissions, we categorized companies as leaders, laggards, or non-reporters, enabling actionable recommendations. Our findings indicate decreased direct emissions but a concerning trend of increasing indirect emissions, suggesting outsourced carbon footprints within the value chain. This raises suspicions of greenwashing practices, warranting further investigation.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"129 4","pages":"552-586"},"PeriodicalIF":1.8,"publicationDate":"2024-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/basr.12372","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143115703","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Organizational purpose concept clarity: An exploration of employees' perspectives 组织目的概念清晰度：对员工观点的探索

IF 1.8

BUSINESS AND SOCIETY REVIEW Pub Date : 2024-12-13 DOI: 10.1111/basr.12374

Gabriel A. Kilson, Patrícia Tavares

{"title":"Organizational purpose concept clarity: An exploration of employees' perspectives","authors":"Gabriel A. Kilson, Patrícia Tavares","doi":"10.1111/basr.12374","DOIUrl":"https://doi.org/10.1111/basr.12374","url":null,"abstract":"Employees play a critical role in materializing the company's purpose as they are the ones responsible for planning and executing all the organizational activities. Considering their vital role, we explored how employees, currently working full-time from home, perceive their participation in the company's purpose. To do so, we performed online interviews with 23 employees from 14 companies. In addition to employees' perspectives, we collected textual data from the companies' websites where these employees were working, allowing us to compare both perspectives and better understand employees' perspectives. Results revealed that employees do not directly recognize the organizational purpose concept and that the term purpose is barely found on the companies' websites. Therefore, we found that besides a problem of conceptual lack of clarity in the literature, organizational purpose is still on the way to being comprehended within companies. To help solve this problem, based on stakeholder theory, we discuss the meaning of organizational purpose and compare it to related concepts such as mission and vision. Finally, we offer managers orientation on how they should operationalize their companies' purpose and how they may externally communicate it online.","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"129 4","pages":"601-625"},"PeriodicalIF":1.8,"publicationDate":"2024-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143114663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0