Tourism最新文献_第9页

Online Hospitality and Tourism Education 在线酒店与旅游教育

IF 1.7

Tourism Pub Date : 2022-01-31 DOI: 10.37741/t.70.2.10

Shweta Chandra, Aditya Ranjan, N. Chowdhary

{"title":"Online Hospitality and Tourism Education","authors":"Shweta Chandra, Aditya Ranjan, N. Chowdhary","doi":"10.37741/t.70.2.10","DOIUrl":"https://doi.org/10.37741/t.70.2.10","url":null,"abstract":"The study attempts to understand students' apprehensions, satisfaction, and experience concerning online hospitality and tourism education (HTE) during the COVID-19 pandemic. Focused group discussions were conducted to gather student experiences implementing ICT in hospitality and tourism education. The group discussions were recorded, transcribed, and analyzed in search of themes to identify and validate the constructs to develop the questionnaire for the study. The questionnaire was then presented before the subject experts to cross-check the validity of constructs. Importance-Performance Analysis (IPA) was used to determine students' satisfaction by comparing students' perceptions to students' expectations. The study's findings show the importance of practical classes and labs and on-site instructor comments on students' overall satisfaction. Online teaching can complement traditional classroom teaching but cannot fully replace lab sessions with instructor feedback. Transitioning to an online platform requires effective tools and curriculum modifications to fill the gap in industry expectations regarding student employability. Online teaching has immense capability, but it cannot be generalized and requires subject-specific attention and feedback. Online education needs to keep evolving alongside contemporary classroom teaching to meet student expectations. Future research would concentrate on communication, interpersonal, and technology skills and their effect on the study's results.","PeriodicalId":46641,"journal":{"name":"Tourism","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2022-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45540428","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Restaurant Customers' Quality Expectations 餐厅顾客的质量期望

IF 1.7

Tourism Pub Date : 2022-01-31 DOI: 10.37741/t.70.2.2

Sasa Planinc, Marko Kukanja

{"title":"Restaurant Customers' Quality Expectations","authors":"Sasa Planinc, Marko Kukanja","doi":"10.37741/t.70.2.2","DOIUrl":"https://doi.org/10.37741/t.70.2.2","url":null,"abstract":"This study examines changes in restaurant customers' quality expectations prior to and after the COVID-19 pandemic. The purpose of this study is to investigate if and how restaurant customers' quality expectations have changed during the pandemic. In addition, the present research also aims to determine which marketing (7P) quality dimensions will best explain customers' expectations in the post-COVID era. With a snowball sampling method, a total of 421 valid online questionnaires were obtained. The structured questionnaire included 42 marketing quality indicators belonging to the seven marketing dimensions. In addition, exploratory factor analyses and a sign test were used to assess differences in quality expectations. Results indicate statistically significant differences in customers' quality expectations before and after the pandemic. Four factors (Product-Physical Evidence, Promotion, People, and Price) best explained customers' expectations before and five factors (Product-Physical Evidence, Placement-Promotion, People, Price, and Processes) after the crisis. This paper contributes to the marketing and restaurant management literature by providing a detailed understanding of the importance of the different marketing indicators before and after the crisis. By applying a 7P research concept, we have also facilitated an international benchmarking process. The conclusion provides suggestions for future research directions and information for restaurant managers.","PeriodicalId":46641,"journal":{"name":"Tourism","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2022-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42215931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Perceptions of Industry Engagement in Tourism and Hospitality Studies in South Africa 行业参与旅游和酒店研究在南非的看法

IF 1.7

Tourism Pub Date : 2022-01-31 DOI: 10.37741/t.70.2.3

T. Daniels, T. Tichaawa, D. Abrahams

引用次数: 0

Green Hotel Visit Intention and the Role of Ecological Concern Among Young Tourists in Indonesia 印尼年轻游客的绿色酒店访问意愿与生态关注的作用

IF 1.7

Tourism Pub Date : 2022-01-31 DOI: 10.37741/t.70.2.6

Mugiarti Mugiarti, W. R. Adawiyah, Rahab Rahab

引用次数: 2

Case Study on Self-Help Groups Intervention and Destination Sustainability in Kerala 喀拉拉邦自助团体干预与目的地可持续性案例研究

IF 1.7

Tourism Pub Date : 2022-01-31 DOI: 10.37741/t.70.2.4

A. Vinodan, S. Meera

引用次数: 0

Travel Decisions 旅游决策

IF 1.7

Tourism Pub Date : 2022-01-31 DOI: 10.37741/t.70.2.5

Angela G. Sebby, Kenneth Jordan, Prawannarat Brewer

{"title":"Travel Decisions","authors":"Angela G. Sebby, Kenneth Jordan, Prawannarat Brewer","doi":"10.37741/t.70.2.5","DOIUrl":"https://doi.org/10.37741/t.70.2.5","url":null,"abstract":"Travel aggregator websites empower vacation planners to efficiently match their travel-specific needs with tourism suppliers. Prominent in communication studies, limited aggregator website research has been conducted in examining vacation planners’ usage behavior with travel aggregators. Particularly relevant during the travel and tourism restrictions midst COVID-19, this study extends the Information Needs Model by recognizing the broadened role travel aggregator websites play in the decision-making process of vacation planning. This research explores how leisure planners utilized travel aggregators when travel restrictions and mandates were employed and then rescinded the following year. Travel aggregation websites’ functionality was analyzed via vacation planners who use these websites. The online survey addressed: website functionality, demographics, perceived needs of leisure travelers, motivation for travel information sharing, and security concerns during COVID-19. Items addressed were personalization, needs, and satisfaction per demographics. This research provides recommendations to help travel aggregation websites, marketers, and tourism organizations adapt travel aggregation websites’ search functionality and customize content post-pandemic to create a more consumer-focused approach.","PeriodicalId":46641,"journal":{"name":"Tourism","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2022-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45720613","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Small Tourism Businesses Adapting to the New Normal 适应新常态的小型旅游企业

IF 1.7

Tourism Pub Date : 2022-01-31 DOI: 10.37741/t.70.2.7

K. Fuchs

{"title":"Small Tourism Businesses Adapting to the New Normal","authors":"K. Fuchs","doi":"10.37741/t.70.2.7","DOIUrl":"https://doi.org/10.37741/t.70.2.7","url":null,"abstract":"It is reasonable to state that the impact on Thailand’s economy has been severe due to the lack of international tourists. In particular, the mass-tourist destination Phuket has suffered economic consequences due to a plunge in the number of international passenger arrivals and inadequate domestic tourists to fill their places. This paper aims to identify inadequacies to help stakeholders more effectively manage tourism development amid COVID-19, as well as to contribute to the body of knowledge and establish a baseline that recommends a potential area of interest for future quantitative research. This case study utilizes a variety of primary and secondary data sources. The empirical data for this study were collected through a series of semi-structured interviews with local small business owners. After a rigorous review process, a total of 21 in-depth interviews were included in the content analysis. This research not only disclosed a high level of resilience amongst the small local business owner community but revealed that Phuket continues to depend strongly on international tourism to manage its local economy sustainably. This research offers insights into the recent tourism developments during the COVID-19 global pandemic and provides a baseline for future studies that seek to validate results through quantitative methods of inquiry. Furthermore, it offers guidance for policymakers that seek recommendations for implementing good governance strategies.","PeriodicalId":46641,"journal":{"name":"Tourism","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2022-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46138508","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

A Study of Online Tourism Services in Iran 伊朗在线旅游服务研究

IF 1.7

Tourism Pub Date : 2021-12-22 DOI: 10.37741/t.70.1.5

Sanaz Shafiee, Ali Rajabzadeh Ghatari, A. Hasanzadeh, Saeed Jahanyan

{"title":"A Study of Online Tourism Services in Iran","authors":"Sanaz Shafiee, Ali Rajabzadeh Ghatari, A. Hasanzadeh, Saeed Jahanyan","doi":"10.37741/t.70.1.5","DOIUrl":"https://doi.org/10.37741/t.70.1.5","url":null,"abstract":"Given the fact that tourism\u0000is an important sector of many national economies, it is very essential to examine the\u0000factors which can help develop successful and smart tourism experiences. The importance\u0000of developing tourism destinations through smart technologies as a strategic\u0000tool to develop tourism has persuaded many countries to explore the\u0000implementation of these destinations, their models, components, and policies. The present study\u0000proposed a model for developing online tourism services in smart tourism\u0000destinations. The model was analyzed via structural equation modeling using\u0000SPSS (version 20) and Lisrel (version 8.8). The data analysis identified\u000021 components in six major dimensions which can affect smart\u0000tourism development: online content quality, access\u0000to interactive online services, end-user internet service,\u0000demand for online services, the utilization rate of location-based services, and level\u0000of online services. The identified\u0000factors can help researchers gain a better understanding of the factors\u0000affecting the development of smart destinations and recognize their importance\u0000and their degree of influence and power. It is recommended that more attention be paid to\u0000improving the quality of services provided to tourists for developing smart\u0000destinations.","PeriodicalId":46641,"journal":{"name":"Tourism","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2021-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48815141","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Examining the Feasibility of Vaccine Tourism 疫苗旅游的可行性研究

IF 1.7

Tourism Pub Date : 2021-12-22 DOI: 10.37741/t.70.1.11

V. G. Girish, Choong‐Ki Lee, P. Shyju, Yae-Na Park

引用次数: 3

Crisis Management Practices in Tourism SMEs During COVID-19 新冠肺炎期间旅游业中小企业的危机管理实践

IF 1.7

Tourism Pub Date : 2021-12-22 DOI: 10.37741/t.70.1.8

T. Planinc, Marko Kukanja, Marijana Sikošek

{"title":"Crisis Management Practices in Tourism SMEs During COVID-19","authors":"T. Planinc, Marko Kukanja, Marijana Sikošek","doi":"10.37741/t.70.1.8","DOIUrl":"https://doi.org/10.37741/t.70.1.8","url":null,"abstract":"This study examines the\u0000influence of tourism micro, small, and medium-sized enterprises’ (SMEs)\u0000business characteristics and liquidity and their managers’ demographic\u0000characteristics and expectations for assistance regarding crisis management\u0000practices (CMP) during the COVID-19 pandemic. The survey was conducted in the\u0000Republic of Slovenia, where the majority of businesses are classified as SMEs.\u0000This study focuses on tourist agencies, lodging, and food and beverage\u0000facilities. Overall, 572 valid online questionnaires have been obtained from\u0000SME managers. The research model included five research constructs: CMPs, SMEs\u0000business characteristics, liquidity, managers’ demographic characteristics, and\u0000their expectations for assistance. Results show that managers primarily rely on\u0000labour CMPs; liquidity, assistance from stakeholders, and governmental aid in\u0000dealing with the crisis. Results also indicate that SMEs’ business\u0000characteristics, managers’ demographic characteristics, and liquidity do not\u0000influence CMPs. The amount of provided governmental aid positively influences\u0000managers’ expectations for assistance from other stakeholders of the business\u0000ecosystem, while the amount of SMEs’ liquid assets negatively influences\u0000managers’ expectations for governmental aid. The use of selected indicators\u0000enables an internationally comparable benchmarking process and facilitates the\u0000improvement of crisis management in tourism SMEs. The conclusion provides\u0000recommendations and useful information for researchers, policymakers, and\u0000managers.","PeriodicalId":46641,"journal":{"name":"Tourism","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2021-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47955364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 8