Online Hospitality and Tourism Education

IF 2 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Pub Date : 2022-01-31 DOI:10.37741/t.70.2.10

Shweta Chandra, Aditya Ranjan, N. Chowdhary

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引用次数: 3

Abstract

The study attempts to understand students' apprehensions, satisfaction, and experience concerning online hospitality and tourism education (HTE) during the COVID-19 pandemic. Focused group discussions were conducted to gather student experiences implementing ICT in hospitality and tourism education. The group discussions were recorded, transcribed, and analyzed in search of themes to identify and validate the constructs to develop the questionnaire for the study. The questionnaire was then presented before the subject experts to cross-check the validity of constructs. Importance-Performance Analysis (IPA) was used to determine students' satisfaction by comparing students' perceptions to students' expectations. The study's findings show the importance of practical classes and labs and on-site instructor comments on students' overall satisfaction. Online teaching can complement traditional classroom teaching but cannot fully replace lab sessions with instructor feedback. Transitioning to an online platform requires effective tools and curriculum modifications to fill the gap in industry expectations regarding student employability. Online teaching has immense capability, but it cannot be generalized and requires subject-specific attention and feedback. Online education needs to keep evolving alongside contemporary classroom teaching to meet student expectations. Future research would concentrate on communication, interpersonal, and technology skills and their effect on the study's results.

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在线酒店与旅游教育

该研究试图了解新冠肺炎大流行期间学生对在线酒店和旅游教育（HTE）的担忧、满意度和体验。进行了重点小组讨论，以收集学生在酒店和旅游教育中实施信息和通信技术的经验。小组讨论被记录、转录和分析，以寻找主题，从而确定和验证为研究开发问卷的结构。然后将问卷提交给受试者专家，以交叉检查结构的有效性。重要性绩效分析（IPA）通过比较学生的感知和期望来确定学生的满意度。研究结果表明，实践课和实验室以及现场讲师的评论对学生整体满意度的重要性。在线教学可以补充传统的课堂教学，但不能完全取代教师反馈的实验室课程。向在线平台过渡需要有效的工具和课程修改，以填补行业对学生就业能力的期望差距。在线教学具有巨大的能力，但它不能一概而论，需要特定学科的关注和反馈。在线教育需要与当代课堂教学一起不断发展，以满足学生的期望。未来的研究将集中在沟通、人际交往和技术技能及其对研究结果的影响上。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Tourism HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

3.10

自引率

17.60%

发文量

审稿时长

24 weeks

期刊介绍： Journal TOURISM is an international academic and professional quarterly which welcomes articles on various aspects of travel and tourism. Th e journal emphasises the broadness and interrelatedness of the tourism sector. Manuscripts submitted to the Journal can be processed quickly if they are prepared according to the following guidelines. Manuscripts will be returned to the author with a set of instructions if they are not submitted according to our style guide. No contribution will be accepted which has been published elsewhere, unless it is specifi cally invited or agreed by the Editor.