{"title":"Workplace ostracism and service performance: The mediating role of job tension, organizational identification, and work engagement","authors":"D. Mattar, Joy J Haddad, Chloe J Haddad","doi":"10.1177/03063070221121506","DOIUrl":"https://doi.org/10.1177/03063070221121506","url":null,"abstract":"Given the empirical evidence indicating the relationship between workplace ostracism and counterproductive work behavior, this study aims to tackle, in a collectivistic culture, the impact of workplace ostracism on service performance. EFA and CFA were run on the quantitative data collected, online, from 242 respondents. Reliability and validity were assessed. The findings reveal that the relationship between workplace ostracism and service performance is partially mediated by job tension, organizational identification, and work engagement. Organizational identification, in such a collectivistic context, is shown to buffer the negative impact of workplace ostracism on service performance, supporting the results of earlier studies. Different implications are highlighted and recommendations for future research are communicated too.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43835546","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Insights on measuring China’s new national culture from leaders of the Fourth Industrial Revolution","authors":"V. Chau, Ruiqiao Zhang, Liyan Tang","doi":"10.1177/03063070221117090","DOIUrl":"https://doi.org/10.1177/03063070221117090","url":null,"abstract":"Understanding China’s national culture is increasingly important for enabling greater international collaborative activities as China takes her central stage in the global arena. However, the country’s rapid modernization, such as through leading innovations in Industry 4.0 (specifically the ‘Made in China 2025’ policy), may have provoked a cultural turn that is difficult to capture with existing cultural measurement tools. This study conducted interviews with leaders of Chinese establishments that have updated their operations to the Industry 4.0 specification to understand their impact on general perception and workplace culture. Based on these insights, this article argues that existing models for measuring national culture are not necessarily being old that makes them unsuitable for application to a ‘new’ China but that Chinese establishments operating Industry 4.0 are a unique case for which generalized models can no longer be universally applicable. Instead, augmented/alternative cultural dimensions are suggested as new theoretical constructs for this unique context.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46459048","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managerial attention and knowledge-based dynamic capabilities: A meta-theoretical approach to competitive advantage","authors":"Vaneet Kaur","doi":"10.1177/03063070221126275","DOIUrl":"https://doi.org/10.1177/03063070221126275","url":null,"abstract":"The development of competitive advantage as a field of academic inquiry has come at the price of significant fragmentation of the overall scientific quest. The existing competitiveness studies are mainly characterized by mono-level research related to separate levels of analysis accompanied by the absence of a synthesis of various approaches. Thus, promising concepts of managerial attention, knowledge processes, and dynamic capabilities, emanating from varied strategic theories, have been integrated to develop a robust multilevel, meta-theoretical framework which explains: (a) how dynamic capabilities originate through the cognition of individual employees at the micro level, allowing managers and knowledge workers to systematically recognize the need for change in current routines and capabilities; (b) how individual-level abilities are amplified when they are harnessed to form knowledge capabilities, thereby orchestrating an idiosyncratic knowledge base at the meso level; and (c) how the multiple, firm-specific combinations of attention capabilities, knowledge capabilities, and higher-order dynamic capabilities together produce heterogeneous attention-based and knowledge-based dynamic capabilities that are capable of triggering instant yet systematic resource realignment to create the potential for sustainable competitive advantage at the macro level.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44512469","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The influence of leadership styles and supervisor communication on employee burnout","authors":"Yifan Xu, Kristen L. Farris","doi":"10.1177/03063070221122664","DOIUrl":"https://doi.org/10.1177/03063070221122664","url":null,"abstract":"The purpose of this study is to examine the communicative factors enacted by supervisors’ leadership, including supervisors’ perceived communication competence and workers’ communication satisfaction with their supervisors that predict employees’ feeling of burnout. Employees who were employed on a full-time basis for at least 1 year ( N = 166) completed a cross-sectional, online survey about interactions with their supervisors. Results from the path analysis indicated that both task- and relational-leadership were positively associated with communication competence. Only relational leadership was positively associated with communication satisfaction. In turn, communication satisfaction predicted decreased employee emotional exhaustion and depersonalization and increased personal accomplishment. Taken together, the findings from the current study suggest the importance of relationship-building between supervisors and employees to decrease employee burnout. Limitations and future research are addressed.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44465287","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
David B Wangrow, Donald J. Schepker, Vincent L. Barker
{"title":"When does CEO succession lead to strategic change? The mediating role of top management team replacement","authors":"David B Wangrow, Donald J. Schepker, Vincent L. Barker","doi":"10.1177/03063070221126267","DOIUrl":"https://doi.org/10.1177/03063070221126267","url":null,"abstract":"While mandates for strategic change may accompany the selection of new Chief Executive Officer (CEOs), the broader set of leadership changes necessary for strategic change remains unclear. Motivated by upper echelons and resource dependence theories, direct relationships between three structural events associated with CEO succession and strategic change are examined, as well as whether these relationships are mediated by replacing top management team (TMT) members. Significant mediated relationships are found in which TMT replacement mediates the relationships of pre-succession firm performance and hiring an outsider as CEO with post-succession strategic change. Involuntary CEO turnover is found to be directly related to post-succession strategic change, with no significant mediating effects from TMT replacement. These findings suggest that boards seeking strategic change following a CEO succession should also consider TMT member succession, including whether CEO candidates can leverage their networks to attract new TMT members with human and social capital that supports strategic change objectives.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45484848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Legal distance moderation in the inter-partner technology distance on cross-country equity investments: A multilevel analysis of the information & communication technology sector","authors":"T. Malik, Chunhui Huo, K. Nielsen","doi":"10.1177/03063070221123052","DOIUrl":"https://doi.org/10.1177/03063070221123052","url":null,"abstract":"The ICT (information & communication technology) sector has increased inter-firm equity investment across countries, and scholars have explicated the role of technological distance or institutional distance to explain the equity size. This study extends the framework to integrate the legal distance (institutional) as a moderator between the technological distance (orientation) and the equity size in cross country investment decisions. Empirically, little is known about whether the legal distance between the home and host countries of high technology firm influences its equity decisions. This study addresses this question using equity deals in the ICT sector during a critical period (2007–2009). Multilevel analysis is based on 51,198 inter-firm equity deals, 120 home countries, 154 host countries, 19,712 equity investing firms and 32,987 equity target firms. This robust analysis offers sever insights. First, the inter-firm technological proximity predicts higher equity than the inter-firm technological distance. In other words, the technology strategy firm invests equity more than a non-technology firm. Second, the inter-legal distance (home-host) between partners predicts lower equity than the inter-legal proximities between the investor and target. Third, the inter-legal distance moderates the technological orientation, predicting that the effect of technological distance decreases the coefficient by 49%, and the effect of the legal distance coefficient increases by 49%. This study contributes to the international business equity investment decision in the high technology sectors to manage uncertainty. The study contributes to institutional contingencies in this field by integrating them with technological contingencies. In addition, it rests on a robust methodology (multilevel) for the academic audience and managerial implications for the business audience.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46890501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"CSR perceptions and employee behaviour: Evidence from Bangladesh","authors":"Taposh Kumar Roy, Alexandros G. Psychogios","doi":"10.1177/03063070221081578","DOIUrl":"https://doi.org/10.1177/03063070221081578","url":null,"abstract":"The influence of CSR on organisations’ consumers has been studied extensively. However, there is a lack of studies investigating the impact of employee CSR perceptions on their behaviour. Moreover, most of these studies have been conducted in the setting of developed economies, mainly in Western business contexts. Considering this two-fold lacuna, this study analyses to what extent CSR strategies applied by multinational organisations that operate in a non-Western context, influence their employees’ behaviour. Results of a study of 204 employees working in MNOs in Bangladesh reveal that perceived CSR association along with perceived prestige increase organisational identification. Here, employee CSR perceptions are used as an antecedent of perceived prestige and organisational identification. Organisational identification, in turn, affects employees’ organisational commitment, which subsequently influences job satisfaction. By integrating social identity theory and social exchange theory, this study shows a potential link between social identification and social exchange processes. In the case of CSR, exchange relationships improve when employees have identified themselves with the organisation. We also argue that CSR can enable MNOs to strengthen their relationships with employees.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":"48 1","pages":"253 - 266"},"PeriodicalIF":2.1,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43870722","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A multi-level analysis of the relationship between job satisfaction and job performance: The importance of interpersonal justice climate","authors":"Wisanupong Potipiroon","doi":"10.1177/03063070221098807","DOIUrl":"https://doi.org/10.1177/03063070221098807","url":null,"abstract":"Although job satisfaction—an indicator of employees’ happiness at work—is thought to contribute to higher job performance, past research findings have been inconsistent, suggesting that there could be important contextual factors that moderate this relationship. This study aims to revisit this important relationship by drawing attention to the role of supervisor-focused interpersonal justice climate as an important social context that may moderate the effect of job satisfaction on job performance (i.e., task performance and organizational citizenship behaviors). Based on a multi-source sample of 192 individuals in 40 teams from a large public organization in Thailand, the hierarchical linear modeling (HLM) analyses revealed that when interpersonal justice climate was high, job satisfaction did not contribute significantly to job performance. However, when interpersonal justice climate was low, the influence of job satisfaction became significant. These findings lend support for a compensatory model in which job performance only suffers when both factors are low.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47040530","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
F. Zhao, Llandis Barratt-Pugh, Y. Suseno, P. Standen, J. Redmond
{"title":"A framework for exploring digital entrepreneurship development from a social interaction perspective","authors":"F. Zhao, Llandis Barratt-Pugh, Y. Suseno, P. Standen, J. Redmond","doi":"10.1177/03063070211044578","DOIUrl":"https://doi.org/10.1177/03063070211044578","url":null,"abstract":"There is almost universal agreement within extant studies that digital technologies such as social media and digital platforms have accelerated and expanded social networks on an unprecedented scale, generating a transformative impact entrepreneurial processes and outcomes. However, there have been limited studies conducted to investigate this significant phenomenon. We aim to address this gap by providing a framework to extend research knowledge in this area. We specifically focus on the online and offline social contexts that are impacting on digital entrepreneurship (DE) development. We investigate the role of these often blended network relations in DE, placing human relations and social interaction at the centre of the study, and shifting away from previous purely technological approaches. While many existing studies in related fields focus on either social networks or social capital, we study the association between them, in the context of DE. As a contribution to extending existing theory, we propose a new research framework to underpin future study, based on established concepts within the literature and our own research evidence. This framework provides a model of the relational linkages between types of social networks and social capital to enable researchers to explore how they impact on the actions and outcomes of DE. Our purpose is to encourage, inform and guide future empirical research, to focus on and develop an understanding of the crucial role of social network interaction in DE development.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":"48 1","pages":"115 - 126"},"PeriodicalIF":2.1,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45067857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Eser Erdurmazlı, H. Erdem, Ufuk Türen, Yunus Gökmen, Rukiye Can Yalcin
{"title":"Nomophobia in today’s overlapping work and family domains: The influences on organizational identification","authors":"Eser Erdurmazlı, H. Erdem, Ufuk Türen, Yunus Gökmen, Rukiye Can Yalcin","doi":"10.1177/03063070221117928","DOIUrl":"https://doi.org/10.1177/03063070221117928","url":null,"abstract":"Drawing on attentional control theory, this study addresses the influences of nomophobia (no-mobile-phone-phobia) on organizational identification and work-family conflict. It also examines the mediation role of work-family conflict in the relationship between nomophobia and organizational identification. Its hypotheses were tested using data from 398 teachers employed in public and private schools. The results revealed that by disrupting cognitive and perceptual processes, nomophobia contributes to conflicts between employees’ roles in their work and family domains, and eventually prevents them from identifying with organizational goals and values. The results also confirmed the mediation role of work-family conflict. By adopting a pure psychological approach (i.e., attentional control theory), as a new and different perspective for the organizational behavior and work-family conflict literatures, the findings are expected to contribute to increasing the awareness of organizations about negative attitudes and behaviors of nomophobic employees and highlight the needs of nomophobic employees for appropriate social and psychological supports.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47785702","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}