JOURNAL OF GENERAL MANAGEMENT最新文献_第6页

Responding to a societal crisis: How does corporate social responsibility engagement influence corporate reputation? 应对社会危机:企业社会责任参与如何影响企业声誉?

IF 2.1

JOURNAL OF GENERAL MANAGEMENT Pub Date : 2023-04-15 DOI: 10.1177/03063070231170051

Skylar Rolf

{"title":"Responding to a societal crisis: How does corporate social responsibility engagement influence corporate reputation?","authors":"Skylar Rolf","doi":"10.1177/03063070231170051","DOIUrl":"https://doi.org/10.1177/03063070231170051","url":null,"abstract":"While both an “insurance” and “penance” effect of corporate social responsibility (CSR) has been discussed within prior literature, it is unclear how a firm’s CSR engagement in response to a societal crisis such as the COVID-19 pandemic impacts its short-term and long-term corporate reputation. Drawing from case examples of firms’ responses to the recent COVID-19 pandemic and from relevant aspects of crisis management theory, expectancy violations theory, and signaling theory, this paper presents a conceptual framework of corporate reputation change during and after a societal crisis that describes how the direction and speed of a firm’s visible CSR engagement during a societal crisis can change its corporate reputation. Specifically, this paper suggests that firms who exceed stakeholder expectations with lower pre-crisis levels of visible CSR engagement have greater opportunities for increasing their short-term corporate reputations while firms with higher pre-crisis levels of visible CSR engagement are at greater risk for experiencing a decline in their short-term corporate reputations. These changes in short-term corporate reputations are expected to diminish over time, though this depends upon whether firms return to their pre-crisis levels of visible CSR engagement. Finally, building on the case examples and conceptual framework presented, this manuscript concludes with practical guidelines for managers of firms preparing to navigate future societal crises and provides an alternative pathway for both qualitative and quantitative inquiry that has the potential to illuminate important insights for both organizational studies and firms.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47389081","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Risk-taking under time-sensitivity in Sino-Pak negotiation in the context of the BRI project “一带一路”项目背景下中巴谈判时间敏感性下的风险承担

IF 2.1

JOURNAL OF GENERAL MANAGEMENT Pub Date : 2023-04-04 DOI: 10.1177/03063070231167288

T. Malik, Qiusha Liang, Yanzhi Zhao, K. Nielsen

{"title":"Risk-taking under time-sensitivity in Sino-Pak negotiation in the context of the BRI project","authors":"T. Malik, Qiusha Liang, Yanzhi Zhao, K. Nielsen","doi":"10.1177/03063070231167288","DOIUrl":"https://doi.org/10.1177/03063070231167288","url":null,"abstract":"China and Pakistan took part in the Belt and Road Initiative (BRI) project through CPEC (China–Pakistan Economic Corridor), but it faced many challenges at the negotiation and implementation stages. While their firms and individuals have come closer to exploring the scope and scales of opportunities, they have faced difficulties associated with uncertainty and time (risk-taking behaviour directly and indirectly through time sensitivity). Culturally, the potential differences in the risk orientation are plausible, but the contextualised differences in the negotiation process are not clear at the style level of analysis. This article explores whether how and why the negotiation style of China and Pakistan differs despite the visible values ahead of them. Based on postgraduate students in business schools, we investigated the notion of risk-taking orientation and moderation of the time sensitivity to both sides. The survey was based on 1398 participants: 917 (66%) Chinese and 481 (34%) Pakistani participants responded to risk-taking (low-high) and time sensitivity (low-high). The results are consistent across models. Directly, Chinese negotiators are more risk-takers than Pakistani negotiators. Indirectly, time-sensitive Chinese negotiators are low risk-takers than time-sensitive Pakistani negotiators. The study extends the risk orientation and time-sensitivity in perceptual assumptions in the cultural context.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42277671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A power-with versus power-over framework of leadership behaviors, employee expectations, and employee creativity: A meta-analysis 领导行为、员工期望和员工创造力的“拥有权力”与“超越权力”框架:一项元分析

IF 2.1

JOURNAL OF GENERAL MANAGEMENT Pub Date : 2023-04-03 DOI: 10.1177/03063070231167221

Hongguo Wei, Bingqing Wu, Haesang Park, Diana Bilimoria

引用次数: 1

A review on the sequential ordered behaviour of users’ experiential values, flow state and continuing use of mobile apps 用户体验价值、流动状态和持续使用手机应用程序的顺序行为综述

IF 2.1

JOURNAL OF GENERAL MANAGEMENT Pub Date : 2023-04-03 DOI: 10.1177/03063070231167267

Sumiyana Sumiyana, Nur Halimah Siahaan

引用次数: 0

Value of corporate political contributions from the investors’ perspective 从投资者角度看企业政治献金的价值

IF 2.1

JOURNAL OF GENERAL MANAGEMENT Pub Date : 2023-03-16 DOI: 10.1177/03063070231164100

Jihyun Eun, Yoon-suk Baik, Seunghyup Lee

{"title":"Value of corporate political contributions from the investors’ perspective","authors":"Jihyun Eun, Yoon-suk Baik, Seunghyup Lee","doi":"10.1177/03063070231164100","DOIUrl":"https://doi.org/10.1177/03063070231164100","url":null,"abstract":"In this study we consider corporate political contributions as a special type of social capital reserved for future contingencies. Firms benefit from making such contributions when the government suddenly intervenes in the market. We explore this value-creation mechanism in terms of the firm-investor relationship, not in terms of the traditional firm-government relationship. When a government intervention is being proposed or approved, firms that have made political contributions coordinating with political candidates are likely to enjoy better stock market returns than those that have not made such contributions. We also argue that firms that have made political contributions may experience lower stock returns than those that have not when the intervention plan is rejected. By focusing on the U.S. government’s Troubled Asset Relief Program (TARP) of 2008, our event study analysis with three news announcements finds that financial institutions that made political action committee (PAC) contributions indeed enjoyed higher stock returns when TARP was proposed and eventually approved. However, we do not find support for the investors’ devaluation of political contributions when TARP was once rejected during the review process. The findings propose that managers can use corporate political contributions as a strategic option to help investors reduce investment uncertainty by presenting their readiness for any unexpected change in the regulatory environment.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-03-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46410880","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Founder-CEOS’ procedural fairness: How and when it matters to new venture ambidexterity CEOS创始人的程序公平：如何以及何时对新企业的双重灵活性至关重要

IF 2.1

JOURNAL OF GENERAL MANAGEMENT Pub Date : 2023-03-15 DOI: 10.1177/03063070231157643

Y. Huo, Li‐Qun Wei, Yan Ling, Song Chang, Hao‐Chieh Lin

引用次数: 0

Teleconsultation management in healthcare during the COVID-19 pandemic: The impact of Perceived Justice on satisfaction and Word-Of-Mouth COVID-19大流行期间医疗保健远程会诊管理:感知正义对满意度和口碑的影响

IF 2.1

JOURNAL OF GENERAL MANAGEMENT Pub Date : 2023-03-08 DOI: 10.1177/03063070211062995

Patricia Baudier, G. Kondrateva, Chantal Ammi, Tony de Vassoigne

{"title":"Teleconsultation management in healthcare during the COVID-19 pandemic: The impact of Perceived Justice on satisfaction and Word-Of-Mouth","authors":"Patricia Baudier, G. Kondrateva, Chantal Ammi, Tony de Vassoigne","doi":"10.1177/03063070211062995","DOIUrl":"https://doi.org/10.1177/03063070211062995","url":null,"abstract":"Following the restrictions on movement imposed during the COVID-19 pandemic, the greater demands placed on physicians and many healthcare infrastructures, a large number of health teleconsultation platforms have emerged around the world. The aim of this paper is to obtain a better understanding of the acceptance of teleconsultation platforms by patients. To this end, a survey of 1273 patients was carried out using a teleconsultation platform during the pandemic period in France (from 9 July to 29 October 2020). The questionnaire mobilized existing scales to measure Satisfaction, Perceived Justice and, finally, the intention to disseminate by Word-Of-Mouth (WOM). Data were analysed using a Partial Least Squares approach. The study confirms the impact of Distributive, Informational and Procedural Justice on Satisfaction and the impact of Distributive and Informational Justice on WOM. The findings emphasize the influence of Satisfaction on WOM. The results detect a mediating effect of Satisfaction on WOM and moderating effects of gender, age and long-standing use. This research contributes to both theoretical and practical COVID-19 research and may be used by healthcare professionals to develop teleconsultation services, one of the means of supporting interaction and satisfying patients’ treatment requirements during the pandemic.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46233474","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Planned, improvised or resilience: Small business owner-managers’ perception and response to crises in crisis-prone environments 有计划、即兴或应变能力：小企业主管理者在危机频发环境中对危机的感知和反应

IF 2.1

JOURNAL OF GENERAL MANAGEMENT Pub Date : 2023-02-23 DOI: 10.1177/03063070231159568

Oluwasoye P. Mafimisebi, Demola Obembe, A. Ogunsade

{"title":"Planned, improvised or resilience: Small business owner-managers’ perception and response to crises in crisis-prone environments","authors":"Oluwasoye P. Mafimisebi, Demola Obembe, A. Ogunsade","doi":"10.1177/03063070231159568","DOIUrl":"https://doi.org/10.1177/03063070231159568","url":null,"abstract":"This article addresses a fundamental question concerning planning, improvisation and resilience in the context of crisis management and business continuity. We seek to explore when and how small business owner-managers respond to crisis situations and cope with associated challenges to their business operations. This question remains unresolved, despite substantial progress in the crisis management and small business literature, which still produces opposing empirical findings and theoretical arguments. While one view supports strengthening existing planned responses to crises; the other view argues and finds support for improvised responses. Drawing on inductive multiple-case study approach, we extend previous research on crisis management by focusing on its planned, improvised and resilience dimensions. The purpose is to provide empirical insights about owner-managers’ perception and response to crises in a crisis-prone environment and complement it with theoretical insights from normal accident and high reliability theories to have a balanced view of crisis management practices within small businesses. We found that crisis planning, improvisation and resilience that occurs simultaneously in the crisis management process is more valuable and enrich crisis management practices of small businesses. We conclude by proposing specific areas for future research in relation to crises and resilience in crisis-prone environment.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48568219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Psychological contract breach and emotional exhaustion among self-initiated expatriates: The role of social support and cultural orientation 社会支持与文化取向对外籍人士心理契约违约与情绪耗竭的影响

IF 2.1

JOURNAL OF GENERAL MANAGEMENT Pub Date : 2023-02-22 DOI: 10.1177/03063070231159580

Taiba Hussain, S. Deery

引用次数: 2

A synthetical view of Western, Asian, and Latin American perspectives onorganizational citizenship behaviors: Matching etic, emic, and unique approaches with cultural dimensions 西方、亚洲和拉丁美洲对组织公民行为的综合看法：将基因、主位和独特的方法与文化维度相匹配

IF 2.1

JOURNAL OF GENERAL MANAGEMENT Pub Date : 2023-02-20 DOI: 10.1177/03063070231159575

Miguel A. Baeza, Yong J. Wang, Brian K Martinson

{"title":"A synthetical view of Western, Asian, and Latin American perspectives onorganizational citizenship behaviors: Matching etic, emic, and unique approaches with cultural dimensions","authors":"Miguel A. Baeza, Yong J. Wang, Brian K Martinson","doi":"10.1177/03063070231159575","DOIUrl":"https://doi.org/10.1177/03063070231159575","url":null,"abstract":"This study proposes a three-practice approach for organizing, analyzing, and studying organizational citizenship behaviors (OCBs) taking into account the different views reflected across global, regional, and/or national studies. First, OCBs were reviewed and categorized into Western, Asian, and Latin American contexts. Second, the OCBs were grouped based on three practices: etic (global), emic (regional), and unique (national) perspectives. Finally, the cultural dimensions of individualism versus collectivism (IC) and power distance (PD) were examined from the etic, emic, and unique approaches to develop several practices to aid international managers by providing scholars with a more consistent framework for identifying relevant OCBs. This theoretical study proposes a decentralized approach to the predominant Western view of OCBs to guide more accurate research across cultures. A three-practice approach research perspective would ground OCB research cross-culturally with several modifications: (practice 1) the OCBs of altruism, civic virtue, conscientiousness and sportsmanship are generally recognized as etic; (practice 2) the categorization of the emic OCBs of interpersonal harmony, professional development, organizational sincerity, and protecting company resources as exclusive to Asian and Latin American countries; and (practice 3) the two unique OCBs of courtesy and organizational camaraderie were acknowledged only in Western countries and identified primarily in Latin American countries, respectively.","PeriodicalId":46142,"journal":{"name":"JOURNAL OF GENERAL MANAGEMENT","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46056979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0