{"title":"Spirit at work: a panacea for ethical problems caused by marketing managers’ love of money","authors":"Tariq Hameed Alvi, Samia Tariq, Mian Muhammad Atif, Ilknur Ozturk, Munazza Saeed","doi":"10.1108/jabs-01-2024-0035","DOIUrl":"https://doi.org/10.1108/jabs-01-2024-0035","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Limited research has investigated how spirit at work, functioning as a “good barrel,” fosters ethical decision-making (EDM) even in the presence of unethical managerial behavior (“bad apples”). Therefore, this study aims to investigate the spirit at work, a situational variable, as a moderating variable in the relationship between the love of money (LoM), an individual-level factor, and EDM.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>A time-lagged survey of the members of the Marketing Association of Pakistan was conducted. The data were analyzed using partial least square structural equation modeling.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Adding to much of the existing research, which finds that LoM can influence ethical intention directly, this research finds that LoM influences ethical intention only through ethical judgment. Moreover, the spirit at work tempers the negative relationship between LoM and ethical judgment, thereby mitigating LoM’s detrimental effects not only on ethical judgment but also its downstream effects on ethical intention.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>Organizations, by planting the seeds of spirit at work, can institutionalize good barrels, which can alleviate the negative effects of the marketing managers’ LoM, the root cause of unethical behavior. This way, this study establishes a business case for spirit at work.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The novelty of this study is the development and investigation of a holistic conceptual framework for EDM of marketing professionals that incorporates LoM as an antecedent, ethical judgment as an underlying mechanism, ethical intention as an outcome variable and spirit at work as a boundary condition.</p><!--/ Abstract__block -->","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":null,"pages":null},"PeriodicalIF":2.9,"publicationDate":"2024-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142268968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding the drivers of innovative work behaviour among millennial employees in India’s IT sector: some exploratory research findings","authors":"Biswajit Behera, Rajeev Kumar Panda, Binita Tiwari, Akriti Chaubey","doi":"10.1108/jabs-02-2024-0089","DOIUrl":"https://doi.org/10.1108/jabs-02-2024-0089","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The study aims to develop a hierarchical model for innovative work behaviour (IWB) that can capture the complex associations among the factors contributing to IWB within the information technology (IT) sector. To accomplish this, the authors rely on an abductive approach using a graph theoretic model, often called interpretive structural modelling (ISM).</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>After conducting an in-depth literature review and using the Delphi method, the authors identified 12 factors (11 enablers and IWB as an outcome). The authors collected data through the Delphi approach by sending the questionnaire to 11 experts from academia and the IT sector who have extensive experience and knowledge relevant to the study. The authors then used the ISM method to analyse the relationships among these factors and understand their driving forces.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Based on the ISM model and the Matrice d'Impacts Croisés Multiplication Appliquée à un Classement analysis, the authors have identified that inclusive leadership, proactive personality and knowledge creation ability are the variables with strong driving power but weak dependence. Conversely, IWB has strong dependence but weak driving power. These findings suggest that to foster IWB, the organisation should prioritise inclusive leadership, proactive personality and knowledge-creation ability to succeed in challenging times. The study’s findings contribute to the social exchange theory, which explains IWB in a dynamic setting. Additionally, the study helps address the significant concerns that most IT companies face during times of crisis.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The study provides valuable guidance for managers and policymakers who are grappling with the challenges of improving IWB in the IT sector. This study is particularly relevant as the industry is currently navigating an economic recession and facing intense competition from other tech companies launching new products and services.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This research holds great significance for top executives, line managers and policymakers in the IT industry. It sheds light on the relevance and importance of various factors facilitating millennials' IWB.</p><!--/ Abstract__block -->","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":null,"pages":null},"PeriodicalIF":2.9,"publicationDate":"2024-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142199107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"When Japanese ‘omotenashi’ care fails in intercultural situations: an autoethnographic account of dynamics of thorny disharmony","authors":"Ashok Ashta, Peter Stokes","doi":"10.1108/jabs-03-2024-0136","DOIUrl":"https://doi.org/10.1108/jabs-03-2024-0136","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>“Omotenashi” has become a buzzword denoting the Japanese ethic for excellence in customer care. However, while there is an emerging body of research on the spirit of the provider side, nevertheless, the customer care experiences from the beneficiary perspective – especially the dynamics that manifest when such care fails – remain undercommented. Thus, the purpose of this paper is to identify critical dynamics of how unexpected thorny disharmony might manifest in instances of customer care failure, with a focus on customer service and intercultural lived experiences. In doing so it challenges a prevailing and dominant view of flawless Japanese customer care – Omotenashi.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Drawing on a multi-disciplinary approach the current research proposes a conceptual model and uses autoethnography to offer insights at the individual level unit of analysis.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings break ground towards innovative understanding of customer care failure dynamics, by considering intercultural situations.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>By express design and paradigm, the research is limited to subjective interpretivism. The paper offers important implications for understanding customer beneficiary experience, especially to nuance and challenge the current hegemonic view of the positive nature of Japanese “Omotenashi” customer care in extant literature.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The findings have important practical implications for customer care managers. The paper aims to prompt a pause for thought, a warning of a drift towards organizational self-satisfaction and back slapping in relation to customer care and makes a call for a return to consider the holistic customer experience in the Japanese and inter-cultural contexts.</p><!--/ Abstract__block -->\u0000<h3>Social implications</h3>\u0000<p>It can be argued that there appears to be a tendency in some quarters to massage and manipulate broader society by pointing to the positive. However, marketing scholars are aware that raising customer expectations in this way can magnify backlash when disconfirmation occurs. This study lends support to the notion that there may be a need to temper expectations and hype in customer relation contexts. This is predicated on the observation that individual – and, therefore, beneficiary – experience is unique, that uniqueness may be accentuated in intercultural situations.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The paper nuances the general positively portrayed aspects of Omotenashi by curating insights into when care fails. It addresses the paucity of lived experience accounts of the beneficiary experience of Japanese Omotenashi care in intercultural situations.</p><!--/ Abstract__block -->","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":null,"pages":null},"PeriodicalIF":2.9,"publicationDate":"2024-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142199123","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ioannis Christodoulou, Moustafa Haj Youssef, Jahangir Wasim, Tam Thi Thanh Phan, Robert Reinhardt, Bao Ngoc Nguyen
{"title":"Breaking barriers: unveiling motivations, challenges and policy recommendations for women’s entrepreneurship in Vietnam","authors":"Ioannis Christodoulou, Moustafa Haj Youssef, Jahangir Wasim, Tam Thi Thanh Phan, Robert Reinhardt, Bao Ngoc Nguyen","doi":"10.1108/jabs-03-2024-0127","DOIUrl":"https://doi.org/10.1108/jabs-03-2024-0127","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to explore the impact of social, financial and institutional factors on women’s entrepreneurship in Vietnam, emphasizing motivation’s role in addressing challenges. Women’s entrepreneurship holds economic significance, driving local economies and creating opportunities. Government efforts to support women entrepreneurs have increased, but research on this in developing economies, especially in Vietnam, is limited.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The paper investigates women’s entrepreneurship in Vietnam, examining social, financial and institutional influences and emphasizing motivation in overcoming challenges. Using a qualitative approach, it conducts in-depth interviews with 28 female entrepreneurs, analyzing data thematically. Methodologically, the study uses purposive sampling, triangulation and member checking to enhance credibility.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Findings reveal key motivations like financial incentives, self-achievement and social impact. These motivations empower women to overcome financial constraints, skill gaps, limited support and societal perceptions. This research guides women entrepreneurs to enhance success through learning, persistence, skill development and self-awareness.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper presents a novel exploration into women’s entrepreneurship in Vietnam, offering original insights into the interplay of social, financial and institutional factors, with a spotlight on motivational drivers. It provides unique perspectives on their motivations, challenges and support mechanisms. The study’s contribution lies in its comprehensive understanding of women’s entrepreneurship dynamics in a developing economy like Vietnam, offering valuable insights for policymakers, practitioners and academics alike. Its originality lies in its holistic approach and nuanced examination, enriching the discourse on women’s entrepreneurship in emerging</p><!--/ Abstract__block -->","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":null,"pages":null},"PeriodicalIF":2.9,"publicationDate":"2024-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142199124","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Moustafa Salman Haj Youssef, Tarek El Masri, Ioannis Christodoulou, Lan Mai Thanh
{"title":"Graduate employability in Lebanon: leveraging alumni networks and cross-cultural competencies","authors":"Moustafa Salman Haj Youssef, Tarek El Masri, Ioannis Christodoulou, Lan Mai Thanh","doi":"10.1108/jabs-02-2024-0113","DOIUrl":"https://doi.org/10.1108/jabs-02-2024-0113","url":null,"abstract":"\u0000Purpose\u0000This viewpoint aims to provide an overview of graduate employability in Lebanon from the perspective of the Dean of Olayan School of Business at the American University of Beirut, who is a reputable academic leader heading a world-ranked business school. The discussion also looks at the external factors that affect graduate employability in Lebanon with direct references to the Covid-19 pandemic and the economic crisis.\u0000\u0000\u0000Design/methodology/approach\u0000Through conversation with the Dean of a prominent business school in Lebanon, this viewpoint discusses several topics pertaining to the concept of graduate employability.\u0000\u0000\u0000Findings\u0000To boost graduate employability the focus should be on developing the curriculum, engaging with the alumni network, exploiting the board of governors and building on the school’s reputation and legacy.\u0000\u0000\u0000Originality/value\u0000Crises do offer new opportunities. Covid-19 pandemic has prepared employers to accept the idea of remote working, which has helped in boosting graduate employability in Lebanon.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141919656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Moustafa Salman Haj Youssef, Tarek El Masri, Ioannis Christodoulou, Lan Mai Thanh
{"title":"Graduate employability in Lebanon: leveraging alumni networks and cross-cultural competencies","authors":"Moustafa Salman Haj Youssef, Tarek El Masri, Ioannis Christodoulou, Lan Mai Thanh","doi":"10.1108/jabs-02-2024-0113","DOIUrl":"https://doi.org/10.1108/jabs-02-2024-0113","url":null,"abstract":"\u0000Purpose\u0000This viewpoint aims to provide an overview of graduate employability in Lebanon from the perspective of the Dean of Olayan School of Business at the American University of Beirut, who is a reputable academic leader heading a world-ranked business school. The discussion also looks at the external factors that affect graduate employability in Lebanon with direct references to the Covid-19 pandemic and the economic crisis.\u0000\u0000\u0000Design/methodology/approach\u0000Through conversation with the Dean of a prominent business school in Lebanon, this viewpoint discusses several topics pertaining to the concept of graduate employability.\u0000\u0000\u0000Findings\u0000To boost graduate employability the focus should be on developing the curriculum, engaging with the alumni network, exploiting the board of governors and building on the school’s reputation and legacy.\u0000\u0000\u0000Originality/value\u0000Crises do offer new opportunities. Covid-19 pandemic has prepared employers to accept the idea of remote working, which has helped in boosting graduate employability in Lebanon.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141918997","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Is inclusive leadership a journey through tolerance, acceptance, value and celebration? – An exploratory study","authors":"Megha Gupta, Sunaina Kuknor, Kusum Sharma","doi":"10.1108/jabs-01-2024-0057","DOIUrl":"https://doi.org/10.1108/jabs-01-2024-0057","url":null,"abstract":"Purpose\u0000This paper aims to explore the factors that contribute to inclusive leadership (IL) through the lens of leaders and further segregate these factors into four levels to highlight the attributes required at each level in an inclusive leader’s growth journey.\u0000\u0000Design/methodology/approach\u0000This study adopts a qualitative research method comprising 31 in-depth interviews with managers across various domains to comprehend their views on traits of an inclusive leader.\u0000\u0000Findings\u0000This paper provides valuable insights into the vital characteristics of an inclusive leader. The study demonstrates that an inclusive leader’s journey moves from tolerance to acceptance, value, and finally celebration. Leaders need to continuously work on their awareness, efforts, accommodation, openness and cultural intelligence to become truly inclusive. Leaders who appreciate diversity and embrace inclusion create a workplace that impacts employees positively and subsequently influences engagement, performance and productivity of the workforce.\u0000\u0000Practical implications\u0000This study will promote awareness and understanding amongst practitioners about critical attributes of inclusive leaders and how organizations can facilitate leaders’ journey in becoming truly inclusive leaders.\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this study is the first attempt to explore the conceptualization of IL through various levels of inclusion (tolerance, acceptance, value and celebration) leading to maturity and growth as an inclusive leader.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141919507","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Is inclusive leadership a journey through tolerance, acceptance, value and celebration? – An exploratory study","authors":"Megha Gupta, Sunaina Kuknor, Kusum Sharma","doi":"10.1108/jabs-01-2024-0057","DOIUrl":"https://doi.org/10.1108/jabs-01-2024-0057","url":null,"abstract":"Purpose\u0000This paper aims to explore the factors that contribute to inclusive leadership (IL) through the lens of leaders and further segregate these factors into four levels to highlight the attributes required at each level in an inclusive leader’s growth journey.\u0000\u0000Design/methodology/approach\u0000This study adopts a qualitative research method comprising 31 in-depth interviews with managers across various domains to comprehend their views on traits of an inclusive leader.\u0000\u0000Findings\u0000This paper provides valuable insights into the vital characteristics of an inclusive leader. The study demonstrates that an inclusive leader’s journey moves from tolerance to acceptance, value, and finally celebration. Leaders need to continuously work on their awareness, efforts, accommodation, openness and cultural intelligence to become truly inclusive. Leaders who appreciate diversity and embrace inclusion create a workplace that impacts employees positively and subsequently influences engagement, performance and productivity of the workforce.\u0000\u0000Practical implications\u0000This study will promote awareness and understanding amongst practitioners about critical attributes of inclusive leaders and how organizations can facilitate leaders’ journey in becoming truly inclusive leaders.\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this study is the first attempt to explore the conceptualization of IL through various levels of inclusion (tolerance, acceptance, value and celebration) leading to maturity and growth as an inclusive leader.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141918963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The effects of knowledge sharing, self-efficacy and performance: does initiation of structure leadership matter?","authors":"Frida Fanani Rohma, Farah Ramadhani Khoirunnisa","doi":"10.1108/jabs-07-2023-0274","DOIUrl":"https://doi.org/10.1108/jabs-07-2023-0274","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to examine the mediating effect of self-efficacy on the knowledge sharing and management accountant performance relationship. In addition, it also investigates the moderating effect of initiating structure leadership (IS-leadership style) on the relationship between self-efficacy and management accountant performance. In the literature, there is a reciprocal relationship between environmental, cognitive and personal factors, making self-efficacy unable to be maintained without environmental support, which in this research is captured through the construct of leadership style.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study uses a quantitative methodology with a self-administration survey. This research involved 100 management accountants in Indonesia. Regression Macro Process carried out data analysis.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings of this study indicate that knowledge sharing in cognitive psychology encourages increased self-efficacy, which has an impact on improving management accountant performance. Self-efficacy mediates the effect of knowledge sharing on management accountant performance. The existence of induced environmental factors in the form of IS-leadership style has the potential to weaken the impact of self-efficacy on management accountant performance.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>This study provides recommendations to companies, especially the human resources division, to consider individual psychological factors in the recruitment process. Thus, companies can carry out preventive control to manage management accountant performance behavior.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study provides new empirical evidence for reducing the overlap between knowledge sharing and performance by applying personal, organizational and environmental factors simultaneously. This study also enriches knowledge-sharing literature on performance from a social cognitive perspective.</p><!--/ Abstract__block -->","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":null,"pages":null},"PeriodicalIF":2.9,"publicationDate":"2024-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141548565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Empowering innovative work behaviors: unfolding the contextual, personal and behavioral spectrum","authors":"Farhan Mehboob, Raheela Haque","doi":"10.1108/jabs-09-2023-0380","DOIUrl":"https://doi.org/10.1108/jabs-09-2023-0380","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to investigate the impact of empowering leadership (EL) on employee innovative work behavior (IWB), using an interactionist perspective on creativity and conservation of resources theory. Following the premise, the study unravels the mediating role of job crafting (JC) and creative self-efficacy (CSE) as a boundary condition that likely triggers and facilitates this process.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Using a dyadic cross-sectional design, this study focuses on academic staff at four universities in Pakistan. Participants were surveyed, and questionnaires were distributed to collect data pertaining to accomplish the study objectives.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The study results reveal that JC plays a pivotal role as an intervening factor in establishing the connection between EL and employees’ IWB. This implies that EL likely promotes employees’ JC behavior, thus contributing to a greater manifestation of innovative behaviors at work. Furthermore, this interplay is further enhanced by using CSE as a moderator.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study accentuates the importance of JC in eliciting the mechanism which effectively channelizes and translates the impact of EL on IWB. It also offers the valuable and fresh perspective on the conditions favoring the innovative behaviors at work.</p><!--/ Abstract__block -->","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":null,"pages":null},"PeriodicalIF":2.9,"publicationDate":"2024-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141501163","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}