Unraveling influential factors shaping employee cybersecurity behaviors: an empirical investigation of public servants in Vietnam

IF 2.3 Q3 BUSINESS
Dien Van Tran, Phuong Van Nguyen, Demetris Vrontis, Sam Thi Ngoc Nguyen, Phuong Uyen Dinh
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引用次数: 0

Abstract

Purpose

Government employees must comply with policies on information security regulations, online security practices, social networking usage, internet addiction, online cyberthreats and other related habits. These activities are considered cybersecurity behaviors. Government social media (GSM) accounts are increasingly used to educate employees about cybersecurity risks. To support the effectiveness of cybersecurity practices in government organizations, the purpose of this study is to investigate the impacts of GSM and organizational policy compliance on employees’ cybersecurity awareness, motivation and behaviors.

Design/methodology/approach

Data were obtained by administering a questionnaire survey to public personnel in Vietnam. A total of 330 valid responses were obtained, and the research hypotheses were tested using partial least squares–structural equation modeling.

Findings

First, cybersecurity awareness enhances information protection motivation and employee protective behavior. Second, GSM has positive impacts on cybersecurity knowledge and information protection motivation. Third, there is a strong positive association between information protection motivation and employee protective behavior. Finally, while organizational compliance significantly increases cybersecurity awareness, its impact on employee protective behavior is ind irect.

Originality/value

This research enhances the literature on the behavioral dimension of cybersecurity. The primary objective of this study is to assess the influence of cybersecurity awareness on protective behaviors rather than intents and attitudes alone. Furthermore, this research integrates protection motivation theory and cultivation theory to provide a more thorough assessment of cybersecurity awareness and protective behavior. By investigating the impact of GSM on the level of cybersecurity awareness among employees within government organizations, this study provides valuable insights into the efficacy of recent governmental initiatives aimed at fostering cybersecurity.

揭示影响员工网络安全行为的因素:对越南公务员的实证调查
目的政府雇员必须遵守有关信息安全法规、在线安全实践、社交网络使用、网瘾、在线网络威胁及其他相关习惯的政策。这些活动被视为网络安全行为。政府社交媒体 (GSM) 账户越来越多地用于对员工进行网络安全风险教育。为了支持政府组织网络安全实践的有效性,本研究旨在调查 GSM 和组织政策合规性对员工网络安全意识、动机和行为的影响。研究结果首先,网络安全意识提高了员工的信息保护动机和保护行为。第二,全球移动通信系统对网络安全知识和信息保护动机有积极影响。第三,信息保护动机与员工保护行为之间有很强的正相关性。最后,虽然组织合规性能明显提高网络安全意识,但其对员工保护行为的影响是不直接的。本研究的主要目的是评估网络安全意识对保护行为的影响,而不仅仅是意图和态度。此外,本研究还整合了保护动机理论和培养理论,以便对网络安全意识和保护行为进行更全面的评估。通过调查全球移动通信系统对政府组织内员工网络安全意识水平的影响,本研究为近期旨在促进网络安全的政府举措的有效性提供了宝贵的见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
6.20
自引率
10.30%
发文量
46
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