H. Barrie, Tara La Rose, Brian Detlor, Heidi E. Julien, A. Serenko
{"title":"“Because I’m Old”: The Role of Ageism in Older Adults’ Experiences of Digital Literacy Training in Public Libraries","authors":"H. Barrie, Tara La Rose, Brian Detlor, Heidi E. Julien, A. Serenko","doi":"10.1080/15228835.2021.1962477","DOIUrl":"https://doi.org/10.1080/15228835.2021.1962477","url":null,"abstract":"Abstract This article explores the experiences of older adults attending digital literacy training sessions offered by the public library system in one city in Ontario. Semi-structured interviews with 12 older adults (age 60+) demonstrated the significance of societal and internalized ageism in shaping the experiences of participants, as well as the construction of the training as a “safe space” for experimentation. Implications for participants and future public library digital literacy training sessions are discussed, with particular attention to asset-based approaches, the need for skill development, and addressing the effects of ageism on participants. Supplemental data for this article is available online at https://doi.org/10.1080/15228835.2021.1962477 .","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"39 1","pages":"379 - 404"},"PeriodicalIF":1.5,"publicationDate":"2021-08-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47575120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"“Make Them Dance”: Shoshana Zuboff’s Surveillance Capitalism, Behavior Modification and Fraser’s “Abnormal Justice”.","authors":"Emily Keddell","doi":"10.1080/15228835.2021.1942396","DOIUrl":"https://doi.org/10.1080/15228835.2021.1942396","url":null,"abstract":"Shoshana Zuboff’s “Surveillance Capitalism” (Profile Books, 2019, 691 pp.) describes and discusses the practices of private companies that entail data accumulation and use to further the economic a...","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"39 1","pages":"426 - 431"},"PeriodicalIF":1.5,"publicationDate":"2021-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2021.1942396","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41380615","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
I. Park, Anamika Barman-Adhikari, H. Hsu, S. Narendorf, D. S. Maria, Jama Shelton, Kristin M. Ferguson, Kimberly A. Bender, R. Petering
{"title":"The Relationship between Discrimination and Perceived Stress: Buffering Effect of Online Health Information Seeking among Young Adults Experiencing Homelessness","authors":"I. Park, Anamika Barman-Adhikari, H. Hsu, S. Narendorf, D. S. Maria, Jama Shelton, Kristin M. Ferguson, Kimberly A. Bender, R. Petering","doi":"10.1080/15228835.2021.1931636","DOIUrl":"https://doi.org/10.1080/15228835.2021.1931636","url":null,"abstract":"Abstract Young adults experiencing homelessness (YAEH) face discrimination experiences placing them at risk for negative health outcomes. Prior research demonstrates discrimination and perceived stress among YAEH, yet few studies examine the protective role of online health information-seeking (OHIS) behaviors for YAEH. This study investigated the relationship among OHIS, discrimination, and perceived stress in YAEH (N = 1,426). Descriptive analysis and hierarchical multiple regression analysis were conducted. Results indicate that discrimination was significantly related to perceived stress. OHIS moderated the relationship between discrimination and perceived stress. Findings suggest that providing digital access and creating online informational resources are important engagement strategies for YAEH.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"40 1","pages":"97 - 121"},"PeriodicalIF":1.5,"publicationDate":"2021-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2021.1931636","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48798119","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Race After Technology","authors":"N. Jude","doi":"10.1080/15228835.2021.1923109","DOIUrl":"https://doi.org/10.1080/15228835.2021.1923109","url":null,"abstract":"I read this book against the backdrop of the COVID-19 pandemic, the murder of George Floyd, and the rise of the Black Lives Matter movement. During this time in the UK several high-profile reports ...","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"39 1","pages":"432 - 433"},"PeriodicalIF":1.5,"publicationDate":"2021-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2021.1923109","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44602514","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. M. Dunlop, Derek Chechak, William A. Hamby, M. Holosko
{"title":"Social Work and Technology: Using Geographic Information Systems to Leverage Community Development Responses to Hate Crimes","authors":"J. M. Dunlop, Derek Chechak, William A. Hamby, M. Holosko","doi":"10.1080/15228835.2021.1931635","DOIUrl":"https://doi.org/10.1080/15228835.2021.1931635","url":null,"abstract":"Abstract This study highlights technology use in community development showing how social workers, police, and neighborhood residents promote safer neighborhoods. The approach used was geographic information systems (GIS) to target specific neighborhoods characterized as needing timely interventions. GIS is a technological sub-specialty and form of spatial cartography allowing data to be stored, manipulated, and visually displayed. This article focuses on how social workers can apply such approaches to enhance their communities and neighborhood residents. We offer a case study of a hate crimes project in Canada that brought together university researchers and a local police service into a research project, designed to identify specific neighborhood places where hate crimes were occurring. We propose that community social workers can form meaningful partnerships with technology experts and leverage this relationship into an expanded practice skill with tangible improvements to the communities they work with.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"40 1","pages":"201 - 229"},"PeriodicalIF":1.5,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2021.1931635","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42213682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. Potter, Elizabeth A. Moschella, Jennifer M. Demers, M. Lynch
{"title":"Using Mobile Technology to Enhance College Sexual Violence Response, Prevention, and Risk Reduction Efforts","authors":"S. Potter, Elizabeth A. Moschella, Jennifer M. Demers, M. Lynch","doi":"10.1080/15228835.2021.1929665","DOIUrl":"https://doi.org/10.1080/15228835.2021.1929665","url":null,"abstract":"Abstract Given high rates of sexual violence (SV) perpetrated against college students, campus administrators need to identify and utilize strategies to prevent and reduce the risk of SV before, during, and after violence has occurred. Developments in technology offer easily accessible avenues for colleges to deliver accurate resources to students in real time. The present study describes the iterative development process that engaged campus administrators, rape crisis center advocates, law enforcement, and students in the development of the mobile application (app), uSafeUS®. Unlike other college safety apps, uSafeUS provides primary prevention by facilitating users safe exit from potentially dangerous situations, secondary prevention by enabling the user to secure help when SV occurs, and tertiary prevention that enables users to obtain resources to help themselves or a friend in the aftermath of SV, all in one place.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"40 1","pages":"25 - 46"},"PeriodicalIF":1.5,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2021.1929665","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48075110","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Predicting Chronic Homelessness: The Importance of Comparing Algorithms using Client Histories","authors":"G. Messier, Caleb John, Ayush Malik","doi":"10.1080/15228835.2021.1972502","DOIUrl":"https://doi.org/10.1080/15228835.2021.1972502","url":null,"abstract":"Abstract This paper investigates how to best compare algorithms for predicting chronic homelessness for the purpose of identifying good candidates for housing programs. Predictive methods can rapidly refer potentially chronic shelter users to housing but also sometimes incorrectly identify individuals who will not become chronic (false positives). We use shelter access histories to demonstrate that these false positives are often still good candidates for housing. Using this approach, we compare a simple threshold method for predicting chronic homelessness to the more complex logistic regression and neural network algorithms. While traditional binary classification performance metrics show that the machine learning algorithms perform better than the threshold technique, an examination of the shelter access histories of the cohorts identified by the three algorithms show that they select groups with very similar characteristics. This has important implications for resource constrained not-for-profit organizations since the threshold technique can be implemented using much simpler information technology infrastructure than the machine learning algorithms.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"40 1","pages":"122 - 133"},"PeriodicalIF":1.5,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49633354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Matthew J. Davis, J. Raines, Cole Benson, Chad McDonald, Roger Altizer
{"title":"Toward a framework for developing virtual reality skills training in human services","authors":"Matthew J. Davis, J. Raines, Cole Benson, Chad McDonald, Roger Altizer","doi":"10.1080/15228835.2021.1915928","DOIUrl":"https://doi.org/10.1080/15228835.2021.1915928","url":null,"abstract":"Abstract Virtual Reality (VR) is used increasingly for training in human services. A framework that can guide the development and implementation of VR training approaches in human services is needed if the promise of VR is to be realized. Toward this end, we provide design and development recommendations originating from work creating two VR training applications for the child welfare workforce. Our focus is on the training and practice of skills. We begin by providing a brief overview of VR training and the need for effective skills training approaches. Next, orienting information about the two applications is provided. Then, we discuss areas we believe need to be addressed to develop effective VR skills training approaches; namely, incorporating evidence-based learning theories, gaining and maintaining learner engagement using motivational strategies, and creating collaborative technology development teams. The article concludes with a discussion regarding ethical issues that should be considered when developing technology that will be used for training in human services.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"39 1","pages":"295 - 313"},"PeriodicalIF":1.5,"publicationDate":"2021-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2021.1915928","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43468025","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Impact of Cloud Management Platforms on Nonprofit Business Models","authors":"Lauren Azevedo","doi":"10.1080/15228835.2021.1920556","DOIUrl":"https://doi.org/10.1080/15228835.2021.1920556","url":null,"abstract":"Abstract Nonprofits are increasingly using business rhetoric, practices, and systems to create sustainable business models and remain attentive to social needs and stakeholder expectations in a depleted and suppressed economy. One such system of business appropriating is in the information technology and management space, which can help nonprofits operate efficiently in a cloud environment. There is a need for scholarly work devoted to understanding cloud-based control and management within nonprofit organization systems and environments. Given the dearth of exploratory work, this study examines how cloud management platforms are used in nonprofits and considers how they influence operations and nonprofit business models. Findings reveal that cloud management platforms help nonprofits create or optimize operations and improve internal and external relationships with stakeholders, often impacting business strategy by mission fulfillment and program needs. Recommendations for consideration of cloud management platforms are made based on criteria comparison of nonprofit purpose, structure, size, and data management needs.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"39 1","pages":"405 - 425"},"PeriodicalIF":1.5,"publicationDate":"2021-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2021.1920556","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48695402","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Gerard Chung, Maria Rodriguez, P. Lanier, D. Gibbs
{"title":"Text-Mining Open-Ended Survey Responses Using Structural Topic Modeling: A Practical Demonstration to Understand Parents’ Coping Methods During the COVID-19 Pandemic in Singapore","authors":"Gerard Chung, Maria Rodriguez, P. Lanier, D. Gibbs","doi":"10.1080/15228835.2022.2036301","DOIUrl":"https://doi.org/10.1080/15228835.2022.2036301","url":null,"abstract":"ABSTRACT Open-ended survey questions crucially contribute to researchers’ understandings of respondents’ experiences. However, analyzing open-ended responses using human coders is labor-intensive. Structural topic modeling (STM) is a text mining method that discover topics from textual data. We demonstrate the use of STM to analyze open-ended survey responses to understand how parents coped during the COVID-19 lock-down in Singapore. We administered online surveys to 199 parents in Singapore during the COVID-19 lock-down. To show a STM analysis, we demonstrated a workflow that includes steps in data preprocessing, model estimation, model selection, and model interpretation. An 18-topic model best fit the data based on model diagnostics and researchers’ expertise. Prevalent coping methods described by respondents include “Spousal Support,” “Routines/Schedules,” and “Managing Expectations.” Topic prevalence for some topics varied with respondents’ levels of parenting stress and whether parents were fathers or mothers. STM offers an efficient, valid, and replicable way to analyze textual data such as open-ended survey responses and case notes that can complement researchers’ knowledge and skills. STM can be used as part of a multistage research process or to support other analyses such as clarifying quantitative findings and identifying preliminary themes from qualitative data. Supplemental data for this article is available online at https://doi.org/10.1080/15228835.2022.2036301 .","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"40 1","pages":"296 - 318"},"PeriodicalIF":1.5,"publicationDate":"2021-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48610859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}