{"title":"<i>Digitalising analogue policy targets</i> ! ‘Digital capabilities’ of older persons and policy digitalisation of social safety net programs in a developing country context","authors":"Gedion Onyango, Japheth Otieno Ondiek","doi":"10.1080/15228835.2023.2263494","DOIUrl":"https://doi.org/10.1080/15228835.2023.2263494","url":null,"abstract":"The optimization of the human-centeredness of technological innovations – policy digitalization - has exceedingly proliferated in most policy sectors. Yet, a few studies exist on the implications of digital policy tools in realizing social protection policies for older people, particularly in Africa. This paper discusses this issue. It examines data on the ‘digital capabilities’ of older persons and how digital technologies impact their usage and access to social safety net programs in Kenya, where digital policy tools like mHealth and e-Payment platforms are used to realize them. The data collection involved interviews with 81 respondents between 65-90 years of age (individuals targeted by social safety net programs and Social Protection officers). Findings show a need for more robust and policy target-sensitive efforts and budget allocation to overcome policy digitalization challenges, especially those arising from structural governance inequalities or older people’s capability deficits that underpin digital transformation pathways for different policy targets. Most older people in rural areas have negative attitudes and low user digital capabilities toward digital services. This is partly due to a range of challenges from infrastructural deficiencies, low access to internet resources to inadequate policy communication around digital tools. However, higher digital capabilities of policy targets and positive societal attitudes toward digital platforms could improve effective ‘public policy digitalization’ with more targeted investments and user-sensitive designs in place.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"116 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135094418","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"From Trust in Source to Trust in Content: How Parents’ Evaluation of Trustworthiness Shifts After First Impressions of an Evidence-Based Parenting Advice App","authors":"Eva Strehlke, Rainer Bromme, Joscha Kärtner","doi":"10.1080/15228835.2023.2261989","DOIUrl":"https://doi.org/10.1080/15228835.2023.2261989","url":null,"abstract":"AbstractThis study examined how parents’ trust in an evidence-based parenting app is formed before and during initial use. In a sample of 106 parents, the study found that trust was related to intention to use the app. General trust in developmental science predicted trust in the app prior to first use. Transparency was identified as the key factor contributing to changes in trust after first use, while content quality had a marginal effect. Overall, the study highlights the importance of both trust in scientific disciplines and content-related transparency and quality cues for effective digital delivery of parenting advice.Keywords: Trustparentingdigitalevidence-basedtransparencysource AcknowledgementsWe would like to thank Kathrin Fedeler, Silvia Scholz, Marie Landwers, and Annika Gausche for their contributions to content development and data collection, and Matthias Walther, Marc Schröder, and Stephan Domke for their contributions to app development and design. Special thanks go to our research coordinator, Ulrike Wilde. We wish to thank the parents who contributed their time and effort in this study.Credit author statementConceptualization: Eva Strehlke, Rainer Bromme, Joscha Kärtner; Data collection: Eva Strehlke; Data Curation: Eva Strehlke; Formal analysis—planning: Eva Strehlke, Joscha Kärtner; Formal analysis: Eva Strehlke; Visualization: Eva Strehlke; Manuscript—original draft preparation: Eva Strehlke; Manuscript—review and editing: Rainer Bromme, Joscha Kärtner; Supervision: Joscha Kärtner, Rainer Bromme.Disclosure statementThe authors have no competing interests to declare that are relevant to the content of this article.Ethics statementThis study was approved by the Research Ethics Committee of the Psychological Department, University of Münster (approval no. 2021-21-ESt) and was conducted in accordance with the Declaration of Helsinki and the Ethical Principles of the German Psychological Society (DGPs), the Association of German Professional Psychologists (BDP), and the American Psychological Association (APA). It involved no invasive or otherwise ethically problematic techniques and no deception. Informed consent was obtained from all individual participants included in the study.Data availability statementThe data that support the findings of this study are available from the corresponding author upon reasonable request.Additional informationFundingThe research reported in this study was part of a larger project supported by the German Research Foundation (Research Training Group DFG 1712-2).","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135352247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Deborah Ann Cohen, Brittany P. Boyer, Laura Stevens, Katie McCormick, Erin Morpeth, Norian A. Caporale-Berkowitz, Chris Brownson, Stephen M. Strakowski
{"title":"Do Mobile Mental Health Applications Increase Access to University Mental Health Supports? Lessons Learned During the COVID-19 Pandemic","authors":"Deborah Ann Cohen, Brittany P. Boyer, Laura Stevens, Katie McCormick, Erin Morpeth, Norian A. Caporale-Berkowitz, Chris Brownson, Stephen M. Strakowski","doi":"10.1080/15228835.2023.2258513","DOIUrl":"https://doi.org/10.1080/15228835.2023.2258513","url":null,"abstract":"AbstractUse of mental health applications (MHAs) is often proposed as way to expand access to mental health resources to address increased mental health needs due to the COVID-19 pandemic. Investigators partnered with two MHA companies to offer university students complimentary access to either a module-based, cognitive-behavioral intervention or a virtual, peer support network. Findings suggest that offering access to no-cost apps without active encouragement will not meaningfully broaden the reach of mental health resources to student populations.Keywords: College mental healthmental healthmobile mental healthpandemicstress Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThis work was supported by the Michael and Susan Dell Foundation.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135437155","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A VR Client Simulation to Prepare MSW Social Work Students for Practicum: A Feasibility Study","authors":"Nicholas Lanzieri, Elizabeth McAlpin, K. Asakura","doi":"10.1080/15228835.2023.2240382","DOIUrl":"https://doi.org/10.1080/15228835.2023.2240382","url":null,"abstract":"Abstract In this feasibility study of virtual reality (VR)-based learning, we surveyed Master of Social Work students (n = 54) to examine student perceptions of a VR client simulation (VRCS) as a preparatory tool to work with real clients. The pre-post survey examined changes in students’ perceived anxiety, stress, excitement, competency, confidence and frustration to communicate and interact with a client. We also measured changes in students’ perceived interest toward working with older adults (70+) years. Wilcoxon signed-rank tests showed statistically significant decreases in participants perceived anxiety, stress, and frustration, and statistically significant increases in participants perceived competency, confidence, and excitement to interact with a future live client as part of their practicum placement requirements. There was a statistically significant increase in participants’ perceptions that practicing with a VRCS will transfer effectively to interacting with a real live client in the future. Results also showed statistically significant increases in participant’s perceived interest to work with older adults. Outcomes suggest a VRCS may complement other learning activities in a curricular program especially at the start as an experiential strategy to prepare students for practicum.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"41 1","pages":"230 - 258"},"PeriodicalIF":1.5,"publicationDate":"2023-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44206496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Pilot Study of a Game-Based Cognitive Training Intervention for Public Senior Housing Residents in South Korea","authors":"Min Jung Kim, Jung‐won Lim, H. Park","doi":"10.1080/15228835.2023.2237084","DOIUrl":"https://doi.org/10.1080/15228835.2023.2237084","url":null,"abstract":"Abstract The current study investigated the effects of a game-based intervention on cognitive function and mood for older adults in South Korea. In a nonrandomized controlled, pretest-posttest study, sixteen older adults were allocated to an intervention or control group. The intervention group received the 10-week cognitive training using Happy Table. The game-based cognitive training intervention significantly improved cognitive function and memory loss, whereas the control group maintained a similar level of impairment. However, there were no significant changes in anxiety and depression for both groups. The implementation of game-based intervention may be promising for improving cognitive abilities for older adults.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"41 1","pages":"183 - 202"},"PeriodicalIF":1.5,"publicationDate":"2023-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45768341","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kaitlin Wynia Baluk, Brian Detlor, Tara La Rose, Carmela Alfaro-Laganse
{"title":"Exploring the Digital Literacy Needs and Training Preferences of Older Adults Living in Affordable Housing","authors":"Kaitlin Wynia Baluk, Brian Detlor, Tara La Rose, Carmela Alfaro-Laganse","doi":"10.1080/15228835.2023.2239310","DOIUrl":"https://doi.org/10.1080/15228835.2023.2239310","url":null,"abstract":"Abstract This article reports on research about the digital literacy needs and training preferences of older adults living in affordable housing. Partnering with a Canadian public library and affordable housing corporation, we conducted a thematic analysis of interviews with 15 seniors in affordable housing. The analysis indicates that these seniors need training that is adaptable to an individual’s interests, promotes confidence, and addresses financial barriers to using information and communication technologies effectively. Findings affirm the value of accessible training located within seniors’ social networks. Drawing on critical gerontology, we discuss practical and policy implications for public libraries and affordable housing networks.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"41 1","pages":"203 - 229"},"PeriodicalIF":1.5,"publicationDate":"2023-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48325229","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"“There Was a Big Disconnect”: Experiences of Medical Social Workers on How COVID-19 Affected Practice","authors":"Denzil Badu Boateng, Clinton Gyimah","doi":"10.1080/15228835.2023.2205450","DOIUrl":"https://doi.org/10.1080/15228835.2023.2205450","url":null,"abstract":"Abstract “Since the onset of the COVID-19 pandemic in 2020, medical social workers in Ghana have continued to play a relevant role in hospital settings by providing emotional support, counseling, advocacy, and arranging outpatient treatments for patients. This study explores the challenges experienced by medical social workers in the process of service delivery. Using a qualitative approach, we interviewed 10 participants with the aid of semi-structured interviews and analyzed the data using thematic analysis. The findings revealed technological difficulties and interaction disconnects among colleagues and patients as the overarching challenges faced by medical social workers in service delivery. The study recommends collaboration between the government of Ghana and nonprofit organizations in providing electronic devices and training for social workers on how to use emerging technologies to better meet the needs of patients.”","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"41 1","pages":"148 - 163"},"PeriodicalIF":1.5,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47268732","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Brianna M. Lombardi, L. Zerden, Erica L. Richman, Ting Guan
{"title":"When the Note Doesn’t Fit: Social Workers Documenting in the Electronic Health Record on Integrated Health Teams","authors":"Brianna M. Lombardi, L. Zerden, Erica L. Richman, Ting Guan","doi":"10.1080/15228835.2023.2224402","DOIUrl":"https://doi.org/10.1080/15228835.2023.2224402","url":null,"abstract":"Abstract A qualitative study was conducted to understand how social workers document their work in the electronic health record (EHR) in integrated primary care settings. Three themes emerged from the analysis of the focus groups: 1) considerable variability in where and how social workers document their practice within the EHR; 2) EHR functions are not designed for social work practice; and 3) EHR documentation practices as helpful for demonstrating social workers’ contributions to other integrated care team members. Education, training, and EHR adaptations are needed as social workers and other nontraditional healthcare providers continue to partake in team-based service delivery, especially in integrated primary care.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"41 1","pages":"164 - 181"},"PeriodicalIF":1.5,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42051061","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Morgan Byers, Mark H. Trahan, E. Nason, Chinyere Y. Eigege, Nicole E. Moore, Micki Washburn, V. Metsis
{"title":"Detecting Intensity of Anxiety in Language of Student Veterans with Social Anxiety Using Text Analysis","authors":"Morgan Byers, Mark H. Trahan, E. Nason, Chinyere Y. Eigege, Nicole E. Moore, Micki Washburn, V. Metsis","doi":"10.1080/15228835.2022.2163452","DOIUrl":"https://doi.org/10.1080/15228835.2022.2163452","url":null,"abstract":"Abstract Approximately one-third of the veteran population suffers from post-traumatic stress disorder, a mental illness that is often co-morbid with social anxiety disorder. Student veterans are especially vulnerable as they struggle to adapt to a new, less structured lifestyle with few peers who understand their difficulties. To support mental health experts in the treatment of social anxiety disorder, this study utilized machine learning to detect anxiety in text transcribed from interviews with patients and applied topic modeling to highlight common stress factors for student veterans. We approach our anxiety detection task by exploring both deep learning and traditional machine learning strategies such as transformers, transfer learning, and support vector classifiers. Our models provide a tool to support psychologists and social workers in treating social anxiety. The results detailed in this paper could also have broader impacts in fields such as pedagogy and public health. 1","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"41 1","pages":"125 - 147"},"PeriodicalIF":1.5,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45523259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yvonne J. Burns, C. Modderman, Janet Congues, E. Spelten
{"title":"Identifying Practical Knowledge for Introducing Information Systems in Community Social Care Agencies: A Scoping Review","authors":"Yvonne J. Burns, C. Modderman, Janet Congues, E. Spelten","doi":"10.1080/15228835.2023.2172126","DOIUrl":"https://doi.org/10.1080/15228835.2023.2172126","url":null,"abstract":"Abstract Information systems (IS) are increasingly used in social care agencies. This scoping review examined the research literature to identity practical knowledge relevant to social care agencies introducing IS. Selected studies documented elements of practical knowledge, though this was not the direct focus of any individual article. A synthesis of the 50 selected studies into a themed matrix highlighted the practical knowledge gap for social care agencies, and community service agencies in particular. This review identified two features critical to generating relevant practical knowledge: the participatory role of the researcher-designer, and the active role of IS participants.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"41 1","pages":"65 - 95"},"PeriodicalIF":1.5,"publicationDate":"2023-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42011264","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}