European Research on Management and Business Economics最新文献

{"title":"Can supply chain sustainability enhance the sustainable performance of SMEs? A triple bottom line approach","authors":"Cristina López,&nbsp;Rocío Ruiz-Benítez,&nbsp;Inés Herrero","doi":"10.1016/j.iedeen.2026.100301","DOIUrl":"10.1016/j.iedeen.2026.100301","url":null,"abstract":"<div><div>The prior literature has predominantly emphasized the role of large firms exerting coercive power within supply chains to enhance sustainability outcomes. However, small and medium-sized enterprises (SMEs) often experience a reverse dynamic in which external pressures from supply chain agents drive sustainability initiatives. Drawing on Institutional Theory and Stakeholder Theory, this article examines whether supply chain sustainability improvements positively affect SMEs' economic, environmental, and social performance. Using a time-lagged research design, data were collected from a sample of 363 food and beverage manufacturing SMEs and analyzed using Structural Equation Modeling (SEM). The results provide support for the hypothesized relationships in the environmental and social dimensions of sustainability but not in the economic dimension. This implies that improvements in the social and environmental performance of the food and beverage manufacturing supply chain can positively influence SMEs' social and environmental performance, respectively. The article concludes with practical insights for managers, policymakers, and society at large on how to improve sustainable performance in food and beverage manufacturing SMEs.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100301"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145976397","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Board cognitive skills, digital transformation and firm performance","authors":"Pedro Colina-Morales,&nbsp;Francesco D. Sandulli,&nbsp;Antonio Rodríguez-Duarte","doi":"10.1016/j.iedeen.2025.100297","DOIUrl":"10.1016/j.iedeen.2025.100297","url":null,"abstract":"<div><div>This research explores how the information technology capabilities of board directors contribute to firm performance. Using a multisectoral sample of 3752 observations from 2008 to 2021, comprising 268 companies listed in the S&amp;P 500 index, a discontinuous growth model was applied to analyze firm performance over time in relation to the inclusion of technology directors on the board. The analysis supports that the inclusion of a technology director on the board is associated with a significant and positive incremental effect on firm performance in the years following the appointment. It suggests that the impact of technologies on digital transformation (DT) extends beyond the implementation of specific tools; directors’ IT skills may initiate the DT process, with its origin occurring at a higher level than the top management team (TMT). In practice, our study suggests that the inclusion of technology director on the board be considered when a DT process is pursued to support the corporation's sustainable competitive advantage.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100297"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145289601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The contribution of family offices to family businesses: Conceptual analysis and future research agenda based on a systematic literature review","authors":"Sabela Siaba ,&nbsp;Berta Rivera ,&nbsp;Luis Currais","doi":"10.1016/j.iedeen.2026.100302","DOIUrl":"10.1016/j.iedeen.2026.100302","url":null,"abstract":"<div><div>In this article, literature on family offices (FOs) is systematically reviewed to examine how academic research in this field has advanced and to assess the relevance of FOs within family businesses. The main function of an FO is to preserve a family’s wealth in the long-term, as well as to facilitate the transfer of assets to subsequent generations. Since the 2008 financial crisis, entrepreneurs have become more aware that risk management is of vital importance. Driven by increased family wealth and the growing need for sophisticated investment strategies, FOs have experienced substantial growth. Nevertheless, despite the growing significance of FOs in the field of family businesses, they have a limited presence in academic literature. This scarcity is mainly due to these businesses’ reluctance in sharing information. Thus, existing FO literature is examined with a focus on the main topics identified in previous studies. We detail the implications of our study for the theoretical development of FOs and the field of family business in general. Our analysis identifies the relevant elements in family business research and demonstrates existing gaps in the field. To the best of our knowledge, this is the first study to develop a solid theoretical foundation in FO-related research, providing a framework for future research. From an academic perspective, our findings uphold the idea that FOs research is a promising, yet understudied, field in family businesses.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100302"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146022447","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Generation Z’s journey from value consciousness to store loyalty: Mediating roles of consumer satisfaction and store trust in private label retailing in an emerging economy","authors":"Aysun Sahin ,&nbsp;Meral Elci ,&nbsp;Ekrem Tatoglu ,&nbsp;Selim Zaim ,&nbsp;Azize Sahin","doi":"10.1016/j.iedeen.2026.100303","DOIUrl":"10.1016/j.iedeen.2026.100303","url":null,"abstract":"<div><div>This study investigates the psychological and relational pathways through which Generation Z consumers’ value consciousness fosters store loyalty toward private labels (PLs) in Turkey’s hard-discount retail sector. Grounded in social exchange theory (SET), the study explores the dual mediating roles of consumer satisfaction and store trust in shaping store loyalty. Using a robust sample of 1,505 Generation Z consumers and partial least squares structural equation modelling (PLS-SEM), the findings demonstrate that consumer value consciousness positively influences consumer satisfaction and store trust, which jointly mediate the pathway to store loyalty. These results provide empirical insights into the complex behaviors of Generation Z consumers in emerging markets, offering actionable guidance for retailers to align their PL strategies with this cohort’s value-driven preferences. The study’s findings contribute to both theoretical advancements in SET and practical applications in loyalty-building strategies, emphasizing the role of psychological and relational factors in sustaining competitive advantage.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100303"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146022448","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Chatbots that win hearts and wallets: Maximizing customer satisfaction and repeat purchases","authors":"Xiaochao Zhao ,&nbsp;Ali Nawaz Khan ,&nbsp;Khuram Shahzad ,&nbsp;Mohsin Ali Soomro","doi":"10.1016/j.iedeen.2026.100307","DOIUrl":"10.1016/j.iedeen.2026.100307","url":null,"abstract":"<div><div>This study examines how customer satisfaction and their repurchase intentions are shaped by chatbot interactions in online shopping experience. Three human-like chatbot attributes, i.e., responsiveness, anthropomorphism, and social presence, are examined for their influence on customer satisfaction and their repurchase intentions. The moderating influence of e-shopping enjoyment over the relationship between customer satisfaction and their repurchase intentions is assessed. Flow theory is used as an overarching theory to build the research model and explain the results. The data was collected through questionnaire survey from 344 Chinese online shopping participants. We used Structural Equation Modeling (SEM) to analyze the collected data. Findings state that chatbots with responsiveness, anthropomorphism, and social presence are much better equipped to satisfy customer needs. In addition, results show that customer satisfaction affects repurchase intentions. Besides, our findings show that e-shopping enjoyment makes satisfaction even more influential on repurchase intentions. It implies that the affective and attention-demanding aspects of e-commerce play their part in defining a customer's intentions toward repeat purchases. This study will serve as a useful reference for e-commerce platforms that intend to use chatbots to increase customer engagement and loyalty, and marketers who could benefit from their activities.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100307"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146076857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Who am I? An effectual perspective on the impact of psychological capital on the internationalization of academic spin-offs","authors":"M.L. Fernández-Alles,&nbsp;J.P. Diánez-González,&nbsp;D. Hernández-Roque,&nbsp;M. Villanueva-Flores","doi":"10.1016/j.iedeen.2025.100296","DOIUrl":"10.1016/j.iedeen.2025.100296","url":null,"abstract":"<div><div>The literature applying effectual logic to entrepreneurial activity is extensive. However, more effective research needs to be conducted to analyze international entrepreneurship in the specific context of academic spin-offs (ASOs). Prior research has mainly analyzed the effect of human capital and relational capital on internationalization. However, limited research has focused on their psychological capital (PsyCap). The PsyCap changes over time due to the entrepreneur's international experiences and the differences in PsyCap in different internationalization patterns. Therefore, the objective of the paper is twofold. First, to analyze whether there are differences in the PsyCap of the academic entrepreneur between domestic ASOs and international ASOs. Second, to identify differences in the PsyCap of entrepreneurs' pre- and post-internationalization in international ASOs and with different internationalization patterns. The results of hierarchical cluster analysis, analysis of variance (ANOVA), and post-hoc tests conclude, first, that there are no differences in the PsyCap of academic entrepreneurs in domestic ASOs and international ASOs, except for one of its dimension, optimism, which is more prominent for international ASOs. Second, in all internationalized ASOs, there are differences in the PsyCap of the academic entrepreneur if we compare the stage of creation with the current stage. However, optimism is similar in both stages. Third, comparing PsyCap in different internationalization patterns, there are differences in the PsyCap of academic entrepreneurs from one stage to another. PsyCap grows in Uppsala and Born Global (BG) ASOs but decreases in de-internationalized ASOs, which follow a non-linear pattern. Finally, self-efficacy is a key psychological dimension for de-internationalized ASOs.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100296"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145289602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The impact of capital structure on product responsibility and corporate reputation: Evidence from non-financial institutions listed on the London stock exchange","authors":"Leviticus Mensah ,&nbsp;Richard Arhinful ,&nbsp;Hayford Asare Obeng ,&nbsp;Bright Akwasi Gyamfi","doi":"10.1016/j.iedeen.2025.100287","DOIUrl":"10.1016/j.iedeen.2025.100287","url":null,"abstract":"<div><div>Companies that prioritize product responsibility often develop stronger brand identities and foster greater consumer loyalty. However, these outcomes are influenced by the firm's capital structure. This study applies the trade-off theory to examine how capital structure affects product responsibility and corporate reputation. Using purposive sampling, the study analyzed 22 years of data (2002–2023) from 163 non-financial firms listed on the London Stock Exchange, sourced from Thomson Reuters Eikon DataStream. The analysis employed the Common Correlated Effects Mean Group (CCEMG) and two-step Generalized Method of Moments (GMM) estimation techniques. Findings reveal a significant negative relationship between the debt-to-equity ratio and both product responsibility and corporate reputation. Additionally, the interaction between governance and the debt-to-equity ratio negatively influences product responsibility but positively affects corporate reputation. To enhance product responsibility, companies should adopt sustainable practices, such as implementing environmentally friendly technologies and promoting supply chain transparency. Management may also consider increasing equity financing—through retained earnings or new share issuance—to improve financial stability and stakeholder confidence, thereby strengthening market perception and corporate reputation.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 3","pages":"Article 100287"},"PeriodicalIF":7.1,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144695342","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"eWOM and content marketing strategies: maximizing brand engagement among social media users in Spain","authors":"Carlos Osorio-Andrade ,&nbsp;Pericles asher Rospigliosi ,&nbsp;Ana Jiménez Zarco","doi":"10.1016/j.iedeen.2025.100293","DOIUrl":"10.1016/j.iedeen.2025.100293","url":null,"abstract":"<div><div>This study analyses how brands' content marketing strategies on social networks influence electronic word of mouth (eWOM), a major predictor of business success that reflects consumer engagement and shapes behaviours such as increased purchase intention, willingness to pay more, reduced perceived risk, and strengthened brand trust and loyalty. While prior research has focused on isolated aspects of digital communication, such as message format or content appeal, this work incorporates additional key elements—brand humanization, personalization, and conversational relationships—that are essential for fostering trust and engagement in today's audiovisual content on platforms like Instagram and TikTok.</div><div>Grounded in theories such as Service-Dominant Logic, brand personalization and humanization, Uses and Gratifications, trust transfer, Marketing Communications Theory, and Media Richness Theory, this research proposes a conceptual model based on the stimulus-organism-response (SOR) framework. The study analyses 250 Instagram posts and 250 TikTok posts from top-interaction consumer brands in Spain, measuring independent variables such as brand consistency, post position, message format, celebrity endorsement, content attractiveness, and interactivity, with eWOM operationalised as the volume of likes and comments. Control variables included posting day, emoji use, and post length, with content analysis applied for coding and negative binomial regression for hypothesis testing.</div><div>Findings reveal platform-specific patterns: while message format drives eWOM on TikTok, content attractiveness is more influential on Instagram. Celebrity endorsement is the only variable showing similar effects across platforms, increasing likes on both networks and comments on TikTok. This work addresses the gap in comparative analyses of content effectiveness between platforms with distinct social and technical dynamics, offering evidence-based insights for optimising brand communication strategies according to platform-specific audience interaction styles, message temporality, and visual engagement.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 3","pages":"Article 100293"},"PeriodicalIF":6.4,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144907472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Roles of service innovation and dynamic internal resources on the organizational innovativeness-competitiveness relationship in Indian IT sector—A moderated mediation model","authors":"Mumin Dayan ,&nbsp;Zafar Husain ,&nbsp;Betul Dayan ,&nbsp;Anthony Di Benedetto","doi":"10.1016/j.iedeen.2025.100290","DOIUrl":"10.1016/j.iedeen.2025.100290","url":null,"abstract":"<div><div>This study develops a moderated mediation model to investigate the relationship between organizational innovativeness and organizational competitiveness, with service innovation as a mediating variable. It further explores the moderating effects of organizational support and organizational flexibility on this relationship. A quantitative, cross-sectional survey was conducted among 1350 IT solution providers operating within Software Export Zones in India. Data were collected from 110 firms, targeting project managers, senior project managers, general managers, and vice presidents responsible for project oversight. A pretested, self-administered questionnaire was used for data collection. Structural equation modeling was employed to validate the measurement model and to test the hypothesized relationships. The findings demonstrate that service innovation plays a key mediating role between organizational innovativeness and competitiveness. Moreover, both organizational support and flexibility significantly moderate this relationship. The results underscore the importance of dynamic organizational capabilities in enhancing service innovation and sustaining competitive advantage in the IT services sector.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 3","pages":"Article 100290"},"PeriodicalIF":6.4,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144748753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Perceptions of formal and informal financing sources as a predictor of female university students’ entrepreneurial intentions","authors":"Alejandro Campos-Sánchez ,&nbsp;Citlalli Rocío Flores-Rodríguez ,&nbsp;Gloria Yaneth Zápari-Romero","doi":"10.1016/j.iedeen.2025.100289","DOIUrl":"10.1016/j.iedeen.2025.100289","url":null,"abstract":"<div><div>This research aims to demonstrate how the female university students’ perceptions of the two main categories of financing—formal and informal—can influence their entrepreneurial intentions. Analyzing data collected through a custom-designed instrument grounded in existing literature via a structural equation modeling (SEM) approach, the study draws on a sample of 473 female university students from a public university in Mexico. The findings reveal that perceptions of the importance, accessibility, and convenience of formal financing sources—such as bank loans, government credit programs, and other institutional financial services—exert a stronger influence on entrepreneurial intentions than perceptions of informal financing sources—such as loans from family or friends, non-institutional angel investors, and informal lenders such as loan sharks.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"31 3","pages":"Article 100289"},"PeriodicalIF":6.4,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144738990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}