Organizacija最新文献

{"title":"Human Capital Efficiency and Firm Performance of Quality-Certified Firms from EFQM Excellence Model: A Dynamic Panel Data Study","authors":"Muhammad Yousaf","doi":"10.2478/orga-2024-0011","DOIUrl":"https://doi.org/10.2478/orga-2024-0011","url":null,"abstract":"\u0000 \u0000 \u0000 The study’s main purpose is to investigate the impacts of human capital efficiency (HCE) on the firm performance of non-certified and quality-certified firms from the European Foundation for Quality Management (EFQM) Excellence Model. The study also examines the relationship between firm performance and quality-certificates from the European Foundation.\u0000 \u0000 \u0000 \u0000 By using a sample of 282 non-certified and 22 quality-certified firms from 2017 to 2021, the current study employed a two-step system generalized method of moments (GMM) estimation to analyse the empirical data. The dummy variable is used to examine the relationship between quality-certificates and firm performance. The dummy interaction term is employed to quantify the impacts of HCE on the firm’s performance for quality-certified firms.\u0000 \u0000 \u0000 \u0000 The results revealed that quality-certificates and firm performance have a positive relationship. Quality-certified firms perform better and earn more profits than non-certified firms. HCE has a positive impact on firm performance for both types of firms. Moreover, the quality-certified firms utilize HCE in an efficient way to earn more profits compared to the non-certified firms.\u0000 \u0000 \u0000 \u0000 This is the first study to use a comprehensive analysis to emphasize the HCE for non-certified and quality-certified firms separately. The effects of quality-certificates on firm performance in the context of HCE are also being highlighted for the first time in this research.\u0000 \u0000 \u0000 \u0000 The current study’s findings are fruitful for academics, managers, researchers, policymakers, and other firm management. The findings will encourage the management of the firms to implement the total quality management (TQM) approach within their firms.\u0000","PeriodicalId":44901,"journal":{"name":"Organizacija","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141046764","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Intercultural Communicative Competence in Virtual and Face-to-Face Teamwork: A Quantitative Analysis of Culturally Diverse Teams","authors":"Katul Yousef","doi":"10.2478/orga-2024-0010","DOIUrl":"https://doi.org/10.2478/orga-2024-0010","url":null,"abstract":"\u0000 \u0000 \u0000 Owing to the COVID-19 pandemic, the importance of virtual teams has increased during this period. There is a gap in current literature about the transformation of cultural diversity, how it appears in face-to-face interactions, and how it does in virtual teamwork. Global, virtual coworking requires different skills in order to communicate efficiently and understand the team members. This paper analyzes the importance of intercultural communicative competence in virtual and face-to-face teamwork.\u0000 \u0000 \u0000 \u0000 The research was conducted with a quantitative methodology to see the pattern regarding teamwork throughout culturally diverse teams. A total of 133 questionnaires were obtained for the data analysis. The collected data were then analyzed by using the IBM SPSS Statistics 27 program.\u0000 \u0000 \u0000 \u0000 The results found that intercultural communicative competence is crucial in virtual teams. With better intercultural competence, cultural differences can be identified and considered during project management. However, in face-to-face teamwork, it seems to be more complex. Willingness to discover another culture and eagerness to understand fellow teammates makes a higher priority than being temporarily effective due to intercultural competence.\u0000 \u0000 \u0000 \u0000 Intercultural communicative competence is a crucial workplace requirement in today’s globalized world, regardless of branch, profession, or geographic location. The ability to understand people with different cultural backgrounds is an increasingly important competency both virtually and in face-to-face interactions.\u0000","PeriodicalId":44901,"journal":{"name":"Organizacija","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141035124","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Leveraging ChatGPT for Enhanced Logical Analysis in the Theory of Constraints Thinking Process","authors":"Tomaž Aljaž","doi":"10.2478/orga-2024-0014","DOIUrl":"https://doi.org/10.2478/orga-2024-0014","url":null,"abstract":"\u0000 \u0000 \u0000 Artificial intelligence (AI) has traditionally been used for quantitative analysis using explicit data. However, much of the information critical to decision making remains undocumented and is not stored in a structured way. This study explores the integration of AI, specifically ChatGPT, into Theory of Constraints (TOC) Thinking Process (TP) tools.\u0000 \u0000 \u0000 \u0000 In this study, we applied ChatGPT to a real-world IT project management case using a variety of research methods, including international literature analysis, observation, and personal experience. The use of the TOC TP allowed us to understand the decision-making process of ChatGPT and to systematically explore its advantages and limitations in creating logical trees of TOC TP.\u0000 \u0000 \u0000 \u0000 ChatGPT significantly enhanced efficiency and depth in TOC TP data collection and analysis, effectively addressing logical leaps for more coherent structures. It also promoted deeper analytical thinking and aided root cause identification. The integration of ChatGPT into the TOC TP process led to faster decision-making, reduced bias, and clearer analysis. Challenges of ChatGPT including the need for human oversight, specific TOC TP training, and ethical considerations were noted.\u0000 \u0000 \u0000 \u0000 This study provides an initial investigation into the use of ChatGPT in TOC TP tools. The results suggest that ChatGPT has the potential to be a valuable tool for organizations seeking to improve their decision making and performance. However, further research is needed to validate these findings and explore the full potential of AI in TOC TP.\u0000","PeriodicalId":44901,"journal":{"name":"Organizacija","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141033737","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Application of the Altman Model for the Prediction of Financial Distress in the Case of Slovenian Companies","authors":"Tatjana Dolinsek, Tatjana Kovač","doi":"10.2478/orga-2024-0008","DOIUrl":"https://doi.org/10.2478/orga-2024-0008","url":null,"abstract":"\u0000 \u0000 \u0000 The aim of this paper is to verify the applicability and accuracy of the Altman model in the case of Slovenian companies. The use of the Altman model is hugely popular and widespread among financiers, analysts and other stakeholders who want to determine the creditworthiness of a company’s operations and the likelihood of it running into financial difficulties in the coming years.\u0000 \u0000 \u0000 \u0000 The study was conducted on a sample of 66 Slovenian companies, which were divided into two equal groups: bankruptcy and non-bankruptcy companies. Based on accounting data for the last five years, the authors of this paper calculated the Z-Score, which is based on the Multiple Discriminant Analysis (MDA). By calculating the statistical error of the estimate (type I and II), the authors verified the extent (in percentage terms) to which the companies had been correctly classified by the model. The Mann-Whitney U test was used to check whether there was a difference in the average Z-Score between the two groups of companies.\u0000 \u0000 \u0000 \u0000 The authors determined that the reliability of the Altman model was 71.21% when tested at the upper bound (the threshold value of the Z-Score was 2.6) and 80.30% when tested at the lower bound (the threshold value of the Z-Score was 1.1). This is similar to other countries, where the reliability was found to be over 70% in most cases. Despite the lower reliability of the model, the Z-Score proved to be an important factor in differentiating between the two groups of companies, as bankruptcy companies had a lower value of this indicator than non-bankruptcy companies.\u0000 \u0000 \u0000 \u0000 Based on the results of this study, as well as those of other studies, it can be summarized that the Altman model is a fairly good way for companies to determine the success of their business in a relatively simple and quick way and also to predict the potential risk of their operations in the future. However, since the reliability of the model is not 100%, it is important to be careful when making business predictions and carry out additional in-depth analyses or use other methods.\u0000","PeriodicalId":44901,"journal":{"name":"Organizacija","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141038362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"An Analysis of Methods and Techniques Used for Business Process Improvement","authors":"Eva Krhač Andrašec, Benjamin Urh, M. Roblek, Tomaz Kern","doi":"10.2478/orga-2024-0012","DOIUrl":"https://doi.org/10.2478/orga-2024-0012","url":null,"abstract":"\u0000 \u0000 \u0000 More than 50 process-based approaches, methods, and techniques have been developed in recent decades to achieve more efficient operation of organizational systems. Due to increasingly rapid changes in the business environment, the question of which method or technique will have the most significant impact on increasing the organizational system’s competitive advantage is becoming increasingly important.\u0000 \u0000 \u0000 \u0000 In the presented research, we focused on identifying methods and techniques often cited in the literature and most often used in practice as efficient for improving business processes.\u0000 \u0000 \u0000 \u0000 We prepared a 4-phase structured review of the available literature and supported the findings with survey research.\u0000 \u0000 \u0000 \u0000 Based on the results, we designed a set of appropriate, most frequently used, and efficient methods and techniques for improving business processes. The completed research can serve as a starting point for answering the question about the appropriate methods and techniques for the chosen approach. In continuing the research, it would be reasonable to check other properties and the use of methods and techniques.\u0000","PeriodicalId":44901,"journal":{"name":"Organizacija","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141052636","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Workplace Flexibility: Identifying New Trends and Directions from the Grey Literature Sources","authors":"Morena Paulišić, Maja Vizjak, Mostafa Mohamed Elhawari","doi":"10.2478/orga-2024-0009","DOIUrl":"https://doi.org/10.2478/orga-2024-0009","url":null,"abstract":"\u0000 \u0000 \u0000 This literature review examines labour market trends, focusing on workplace flexibility. It analyses grey literature and statistical reports to understand the impact of policies promoting sustainable digitisation. The analysis seeks to understand how these strategies have influenced labour market dynamics.\u0000 \u0000 \u0000 \u0000 The research utilised descriptive and compilation techniques to analyse grey literature, focusing on theoretical frameworks and temporal trends. It analysed non-traditional publications, reports, and statistical data to understand emerging labour market trends, particularly workplace flexibility and sustainable digitisation policies. This approach provided unique insights beyond traditional academic publications.\u0000 \u0000 \u0000 \u0000 Three major themes were identified by the review of grey literature sources. First is the impact of digitalisation on the labour market, the second is flexible working arrangements, and the third is working time flexibility.\u0000 \u0000 \u0000 \u0000 The digital revolution transforms lifestyles and practices, leading to novel work forms. The pandemic has accelerated this trend, focusing on digitisation for work optimisation and flexibility. These new work forms increase productivity efficiency and reduce operational costs. Technological integration affects work quality and employee competencies, influencing the workforce’s needs.\u0000","PeriodicalId":44901,"journal":{"name":"Organizacija","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141037178","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Employee Motivation in Contemporary Academic Literature: A Narrative Literature Review","authors":"Petra Jarkovská, Martina Jarkovská","doi":"10.2478/orga-2024-0013","DOIUrl":"https://doi.org/10.2478/orga-2024-0013","url":null,"abstract":"\u0000 \u0000 \u0000 Using the correct type of motivation is pivotal in triggering employees’ affirmative work attitudes, such as work performance, job satisfaction, or voluntary retention, ultimately leading to increasing the organization’s overall efficiency. Despite the ongoing academic debate, academics provide practitioners with mixed results on which motivation factors are relevant for targeted employee groups whose needs are under the economic and socio-psychological pressure of the rapidly evolving environment. Elton Mayo was the first to acknowledge these socio-psychological factors as significant motivation drivers almost a century ago.\u0000 \u0000 \u0000 \u0000 Therefore, the purpose of this paper, using the narrative literature review method (supported by a systematic search strategy) on 83 articles, is to evaluate the research findings on employees’ motivation (related to their affirmative work attitudes) and to unfold the motivation theory’s advancement.\u0000 \u0000 \u0000 \u0000 Key motivation drivers were identified and unified into five motivation sets applicable to different employee groups. The findings also suggest that most academic works, theoretically grounded in classical motivational concepts, are quantitative analysis-based.\u0000 \u0000 \u0000 \u0000 To increase the efficiency of employees’ performance, internal motivation or internalization of external motivation seems to be the best solution. Employees’ “floating” needs call for practitioners to be trained in techniques from psychology.\u0000","PeriodicalId":44901,"journal":{"name":"Organizacija","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141040002","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Mediating Role of Innovation Capabilities on the Relationship between Dynamic Capabilities and Firm Competitive Performance","authors":"Mohanad Ali Kareem, Harshavardhan Reddy Kummitha, Naveen Kolloju","doi":"10.2478/orga-2024-0004","DOIUrl":"https://doi.org/10.2478/orga-2024-0004","url":null,"abstract":"\u0000 \u0000 \u0000 The purpose of the study is to better understand the relationship between dynamic capabilities and firm competitive performance, and how innovation capabilities, specifically (a) product capability and (b) process capability, may play a mediating role in this relationship.\u0000 \u0000 \u0000 \u0000 Simple Random Sampling technique was adopted to choose SMEs to collect data based on information obtained from Hungarian SMEs associations. A total of 565 completed questionnaires were obtained, with response rate of 65.50%. Confirmatory factor analysis (CFA) was used with AMOS 24 to assess the reliability and validity; and Cronbach’s alpha coefficient was additionally used to assess the dependability of the scales. The proposed model was put to the test using structured equation modelling (SEM).\u0000 \u0000 \u0000 \u0000 The study results show that dynamic capacities have a significant direct effect on innovation capabilities: product capability and process capability. The study also proves that both product capability and process capability have a significant impact on a firm’s competitive performance.\u0000 \u0000 \u0000 \u0000 The study concludes that the relationship between dynamic capabilities and competitive firm performance is partially mediated by innovation capabilities. The study suggests that before enhancing product innovation capability, entrepreneurs should consider reorganizing and reallocating resources into process innovation capability. This study contributes to our understanding of the mediating mechanism of innovation capabilities through which dynamic capabilities enhance firm competitiveness performance.\u0000","PeriodicalId":44901,"journal":{"name":"Organizacija","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140468207","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Collaborative Synergies for Elevated Destination Experiences: A Model of Cooperation between Hotel Companies, DMOs, and Local Stakeholders","authors":"Denis Prevolšek, Željko Kukurin, T. Golja","doi":"10.2478/orga-2024-0002","DOIUrl":"https://doi.org/10.2478/orga-2024-0002","url":null,"abstract":"\u0000 \u0000 \u0000 As outlined in the National Tourism Development Strategy until 2030, Croatia aims to provide higher value, innovative, sustainable, and authentic tourist experiences. There is a need to examine how the main tourism stakeholders can contribute to the transformation of traditional and commodified tourism products into premium-class offerings that add value throughout the entire value chain. It is important for premium-class hotels to take additional steps in improving their offerings to positively impact the entire destination and enhance service quality. This paper aims to: explore initiatives for promoting innovation in premium-class experiences within destinations focusing the cooperation between on hotel companies and DMOs; identify anticipated trends influencing the future of the tourism industry, and assess the future prospects of premium-class hotels in Croatia.\u0000 \u0000 \u0000 \u0000 The methodology incorporated both quantitative and qualitative approaches, driven by the structured nature of the questions in the online survey that target sales and/or marketing directors of hotel companies that have premium-class hotels in their portfolio. Suitable statistical methods were employed to conduct the analysis for the quantitative portion of the data. Content analysis was utilized to analyze the open-ended questions. For this purpose, the MAXQDA software for coding, categorizing, and exploring patterns within the data.\u0000 \u0000 \u0000 \u0000 This study represents one of the pioneering investigations into the essential initiatives that hotel companies need to undertake in order to orchestrate the development of a destination that relies on its premium-class experiences. Furthermore, the study examines the role of supporting institutions such as destination management organizations (DMOs) in facilitating this process. A conceptual model to improve the development of the premium hotel segment and destination at the same time, pursued by the responsible practices and initiatives of the hotel companies and strong partnerships with DMO and the local community, is proposed.\u0000","PeriodicalId":44901,"journal":{"name":"Organizacija","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140469915","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Having Each Other’s Back: The Mediating Role of Supportive Behaviours in the Relationship Between Team Autonomy and Team Effectiveness","authors":"Joana Alexandrino, Paulo Renato Lourenço, T. Rebelo, I. Dimas","doi":"10.2478/orga-2024-0006","DOIUrl":"https://doi.org/10.2478/orga-2024-0006","url":null,"abstract":"\u0000 \u0000 \u0000 Incorporating autonomy in teams has been an increasingly popular practice, but the mechanisms that make autonomous teams effective still need to be completely understood. Adopting a multidimensional approach to team effectiveness, the aim of this study was to analyse the mediating role of team members’ supportive behaviours in the relationship between team autonomy and team effectiveness (team performance, team viability, quality of group experience and team process improvement).\u0000 \u0000 \u0000 \u0000 This research adopts a group-level analysis with a sample of 90 teams of 40 organisations from different sectors. Regression analysis was used to analyse the data, namely the product of the coefficients method.\u0000 \u0000 \u0000 \u0000 A positive relationship between team autonomy and supportive behaviours, which, in turn, is positively related to the four criteria of team effectiveness, was found, suggesting that supportive behaviours are a team process that explains the relationship between team autonomy and team effectiveness.\u0000 \u0000 \u0000 \u0000 This research enriches our knowledge of the antecedents of team effectiveness and explains the mechanisms through which team autonomy relates to team effectiveness, encouraging organisations to incorporate autonomy into teams’ design to enhance supportive behaviours and team effectiveness.\u0000","PeriodicalId":44901,"journal":{"name":"Organizacija","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140463238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}