{"title":"Understanding Interdependencies among Fog System Characteristics","authors":"Maximilian Blume, S. Lins, Ali Sunvaev","doi":"10.1109/CBI54897.2022.00021","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.00021","url":null,"abstract":"Fog computing adds decentralized computing, storage, and networking capabilities with dedicated nodes as an intermediate layer between cloud data centers and edge devices to solve latency, bandwidth, and resilience issues. However, in-troducing a fog layer imposes new system design challenges. Fog systems not only exhibit a multitude of key system characteristics (e.g., security, resilience, interoperability) but are also beset with various interdependencies among their key characteristics that require developers' attention. Such interdependencies can either be trade-offs with improving the fog system on one characteristic impairing it on another, or synergies with improving the system on one characteristic also improving it on another. As system developers face a multifaceted and complex set of potential system design measures, it is challenging for them to oversee all potentially resulting interdependencies, mitigate trade-offs, and foster synergies. Until now, existing literature on fog system architecture has only analyzed such interdependencies in isolation for specific characteristics, thereby limiting the applicability and generalizability of their proposed system designs if other than the considered characteristics are critical. We aim to fill this gap by conducting a literature review to (1) synthesize the most relevant characteristics of fog systems and design measures to achieve them, and (2) derive interdependences among all key characteristics. From reviewing 147 articles on fog system architectures, we reveal 11 key characteristics and 39 interdependencies. We supplement the key characteristics with a description, reason for their relevance, and related design measures derived from literature to deepen the understanding of a fog system's potential and clarify semantic ambiguities. For the interdependencies, we explain and differentiate each one as positive (synergies) or negative (trade-offs), guiding practitioners and researchers in future design choices to avoid pitfalls and unleash the full potential of fog computing.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125289733","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Trust and its Extensions in Digital Platform Ecosystems: Key Concepts and Issues for Future Research","authors":"Sebastian Reiners","doi":"10.1109/CBI54897.2022.10042","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.10042","url":null,"abstract":"Trust in the digital environment is essential to overcome the uncertainty and asymmetric information distribution present in digital interactions. The presence of trust enables a measurement basis for the credibility of interaction in digital services such as Facebook, Airbnb, or Uber. However, developments such as the Cambridge Analytica scandal have disrupted the trust relationship with service providers and digital platforms. In a setting where verifiability is not always given and is often defined by a high degree of anonymity, trust significantly increases the likelihood of interaction. The literature on trust, its antecedents, and extensions are rather diverse and, so far, there is a lack of works that conceptualize trust in the context of digital platforms and digital platform ecosystems. Thus, this paper summarizes essential concepts of trust in platform ecosystems and discusses critical issues. I show that trust between members of a platform and trust towards the platform provider are well-established concepts in the literature studied. However, other concepts such as distrust have not been extensively studied but represent exciting areas for future research.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114780554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
F. Pagnier, Frédéric Pourraz, H. Verjus, D. Coquin, G. Mauris
{"title":"A Global System for Avalanche Risk Assessment","authors":"F. Pagnier, Frédéric Pourraz, H. Verjus, D. Coquin, G. Mauris","doi":"10.1109/CBI54897.2022.10049","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.10049","url":null,"abstract":"Several decision-support methods exist to assist ski touring practitioners in their choice of the safest possible route to take. This paper proposes approaches to solve two different challenges presented by decision-support methods: 1) the description and assessment of the parameters used in the methods and 2) the combination of the parameters into a final result. Specifically, this paper focuses on recent avalanche observations. Indeed, this parameter is a particularly effective indicator of the current danger level and is considered in several decision-support methods but is not well formalized yet. The developed process, based on unsupervised statistical analysis and machine learning methods, evaluates both the weather trends and the criticality of different areas. It aims to positively impact and improve the assessment of this parameter in the existing methods. Further, this paper presents a global system based on fuzzy logic and developed to combine all parameters into a final result. We have constructed this system in collaboration with a domain expert and applied it to the CRISTAL approach, one of the existing decision-support methods, whose final result is the vigilance mode to adopt when practicing ski touring.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116917275","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Cristian Gómez Macías, J. M. Vara, F. J. P. Blanco, E. Marcos
{"title":"Easing the use of smart contracts through model-based engineering","authors":"Cristian Gómez Macías, J. M. Vara, F. J. P. Blanco, E. Marcos","doi":"10.1109/CBI54897.2022.10058","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.10058","url":null,"abstract":"Despite the interest in blockchain technology and smart contracts, their complexity is a problem that slows down their adoption. Due to its potential, institutions from very diverse fields are exploring the possibilities offered by the application of this technology, encountering a recurring problem: the high learning curve of the design and creation of smart contracts, both for professionals in the areas of business, as well as for developers unfamiliar with this technology. In this work, after analyzing the current situation regarding the existence of tools or solutions for the definition of smart contracts, a proposal is presented based on the application of techniques and principles of Model Driven Engineering, which will ostensibly improve the levels of usability of existing solutions.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"133 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115041086","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Knowledge Graph Semantic Annotation and Population with Real-Time Events Data from GDELT","authors":"Marc Gallofré Ocaña, Tareq Al-Moslmi, A. Opdahl","doi":"10.1109/CBI54897.2022.10050","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.10050","url":null,"abstract":"The availability of large event data brings new opportunities for social analysis and informed policy-making processes. GDELT (the Global Database of Events, Language, and Tone) is a knowledge base that contains event data from news media from all around the world in different languages, and captures the main events about physical activities, entities and concepts. Semantically annotating and representing event data from GDELT for knowledge graph construction in real time is a challenging task. Current related work does not benefit from other freely available background information and Linked Open Data (LOD) sources. This paper presents ongoing work on automatic semantic annotation and representation of the GDELT 2.0 event stream in real time and discusses the benefits of representing events using semantic technologies according to an Event Description Ontology.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126523908","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Data analytics and SMEs: how maturity improves performance","authors":"J. Baijens, R. Helms, L. Bollen","doi":"10.1109/CBI54897.2022.00011","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.00011","url":null,"abstract":"The increasing generation of data has inspired many organizations to explore data using data analytics. Initially, mainly large organizations showed a keen interest, but more recently also small and medium-sized enterprises (SMEs) picked up on this trend. However, the use of data analytics to improve performance has several challenges for SMEs. For example, SMEs have fewer financial resources and knowledgeable staff who are familiar with data analytics. As SMEs play a significant role in the economy it is crucial that these disadvantages are mitigated. Still, many research gaps exist concerning the use of data analytics in SMEs. One of these gaps is the role of data analytics maturity on organizational performance. And more specifically, what dimensions should mature or what type of benefits are achieved by mature use of data analytics. Therefore, this study aims to measure SME's data analytics maturity through a maturity model and show if mature use of data analytics within SMEs is related with a positive impact on organizational performance. The study findings indicate that higher data analytics maturity is related to a positive impact on the organizational performance of SMEs. Specifically, the contribution of mature use of data analytics to SME performance is substantial after the awareness stage. Furthermore, the results suggest that the benefits for mature use of data analytics mainly stimulate the successful introduction of new products and services rather than other aspects of organizational performance.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115803419","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Wellerson V. Oliveira, Daniel S.A. Araújo, L. Bezerra
{"title":"Supermarket customer segmentation: a case study in a large Brazilian retail chain","authors":"Wellerson V. Oliveira, Daniel S.A. Araújo, L. Bezerra","doi":"10.1109/CBI54897.2022.00015","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.00015","url":null,"abstract":"In order to obtain commercial advantages over competitors, companies in all segments are improving their customer relationship management (CRM). The supermarket segment is no different, and investments in CRM are increasing over the last years. The first step towards a successful CRM strategy is to know customers better, for which customer segmentation plays an important role. In this work, we segment customers from Nordestão, the third largest supermarket chain in the Northeast of Brazil. To do so, we adapt the recency-frequency-monetary model, enrich it with new features, and use Gaussian mixture models to cluster the data. Furthermore, we employ a well-established a priori segmentation from the Brazilian supermarket literature. Our segmentation considers stores individually, and for each store we further refine its a priori segments into customer groups, with each group representing a different customer profile. Among the most interesting are prime and opportunity customers, who respectively focus on high-end and on-sale products. Importantly, most of the behaviours are consistent across the different stores, varying only as to store-specific parameters. We conclude our work with a further algorithmic validation and interpretability analysis of our findings.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123342804","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How EA Information Drives Digital Transformation: A Multiple Case Study and Framework","authors":"Frank Grave, R. V. D. Wetering, R. Kusters","doi":"10.1109/CBI54897.2022.00026","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.00026","url":null,"abstract":"The ability to systematically anticipate changes in an increasingly complex environment has been referred to as dynamic capability. Therefore, dynamic capabilities contribute to successful digital transformations. Firms use information about the configuration of people, processes, and information technology-also known as an enterprise architecture (EA)-to enable digital transformation strategies. However, it is unclea r what EA information drives digital transformations from a dynamic capabilities perspective. Hence, we performed a multiple case study to identify the EA-information that drives the dynamic capability for digital transformations. 22 interviews, and the 36 documents we analyzed, were used to establish information inputs and outputs for an EA-driven dynamic capability. This study extends previous research on EA-driven dynamic capabilities with a framework of EA information driving the dynamic capability for digital transformations. Furthermore, decision-makers and enterprise architects of organizations can use our results to organize the information needed for an EA-driven dynamic capability.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122308175","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Innovating Smart Product-Service Systems in Manufacturing SMEs: Current Practices, Affordances, and Constraints","authors":"D. Heinz, Hae-Rin Park, Carina Benz, G. Satzger","doi":"10.1109/CBI54897.2022.10046","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.10046","url":null,"abstract":"How do manufacturing small and medium-sized enterprises perceive and realize the potential of emerging technologies for the innovation of smart product-service systems? We address this question by conducting nine expert interviews with representatives in the manufacturing sector. We apply qualitative content analysis to identify current practices, affordances, and constraints in the adoption of technologies to evolve offerings towards smart product-service systems. Building on this inductive empirical approach, we postulate three overarching affordances and four constraints that companies perceive in this process. We conclude by reflecting on applying affordances as our theoretical lens and postulate a multi-level approach to grasp and outline the multi-faceted implications of emerging digital technologies on organizations.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134420396","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}