How EA Information Drives Digital Transformation: A Multiple Case Study and Framework

The ability to systematically anticipate changes in an increasingly complex environment has been referred to as dynamic capability. Therefore, dynamic capabilities contribute to successful digital transformations. Firms use information about the configuration of people, processes, and information technology-also known as an enterprise architecture (EA)-to enable digital transformation strategies. However, it is unclea r what EA information drives digital transformations from a dynamic capabilities perspective. Hence, we performed a multiple case study to identify the EA-information that drives the dynamic capability for digital transformations. 22 interviews, and the 36 documents we analyzed, were used to establish information inputs and outputs for an EA-driven dynamic capability. This study extends previous research on EA-driven dynamic capabilities with a framework of EA information driving the dynamic capability for digital transformations. Furthermore, decision-makers and enterprise architects of organizations can use our results to organize the information needed for an EA-driven dynamic capability.