Journal of Tourism and Services最新文献_第3页

The Influence of the Quality of Institutions on Tourism in the EU Countries 制度质量对欧盟国家旅游业的影响

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Journal of Tourism and Services Pub Date : 2023-06-29 DOI: 10.29036/jots.v14i26.473

Fejzula Beha

{"title":"The Influence of the Quality of Institutions on Tourism in the EU Countries","authors":"Fejzula Beha","doi":"10.29036/jots.v14i26.473","DOIUrl":"https://doi.org/10.29036/jots.v14i26.473","url":null,"abstract":"The present study aims to investigate the effect of the quality of institutions on tourism development in a panel of 27 countries from the European Union for the period of 2008-2021. The number of arrivals and employees in tourism measures tourism development. The control variables used, which also represent the determinants of tourism, are GDP growth rate per capita, inflation, higher education, quality of the environment, and trade. Quality of institutions indexes are constructed based on indicators of government effectiveness, political stability, regulatory quality, the rule of law, and voice and accountability. To estimate the impact of selected determinants in tourism development, we used the Generalized method of the moments-GMM model. According to the obtained results, it can be concluded that there is a positive connection between the quality of institutions and tourism. The results of this research should provide insight into the most important determinants of management and institutions and explain their influence on events in tourism. All of the above knowledge should be of interest to the management bodies in charge of creating national development strategies. The contribution of this research is reflected in the clarification of the importance of institutions' quality and monitoring. Previous research on this topic is generally limited to specific tourist regions or is based on smaller indicators. This paper covers the area of the European Union, with different stages of development and share in tourist traffic.","PeriodicalId":43795,"journal":{"name":"Journal of Tourism and Services","volume":" ","pages":""},"PeriodicalIF":6.0,"publicationDate":"2023-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46050714","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Innovation Mechanism in the Hospitality Industry: A Mediated-Moderated Model 酒店行业创新机制:一个中介-调节模型

IF 6

Journal of Tourism and Services Pub Date : 2023-06-29 DOI: 10.29036/jots.v14i26.492

G. Khalifa, A. Abuelhassan, S. Khreis, Mohammad Soliman, Md. Rejwanul Hossain

{"title":"Innovation Mechanism in the Hospitality Industry: A Mediated-Moderated Model","authors":"G. Khalifa, A. Abuelhassan, S. Khreis, Mohammad Soliman, Md. Rejwanul Hossain","doi":"10.29036/jots.v14i26.492","DOIUrl":"https://doi.org/10.29036/jots.v14i26.492","url":null,"abstract":"This study examines the relationship between empowered leadership (EL), intrinsic motivation (IM), job complexity (JC), and innovative employee behavior (EIB) in the hospitality industry. The study specifically investigates how EL affects EIB and how IM mediates this connection. Furthermore, this study explores the moderating impact of JC on the direct interconnected linkages between EL, IM, and EIB. Our sample comprises 506 employee-supervisor dyads from 45 five-star hotels in the Middle East, representing a variety of international hotel chains. Using partial least squares structural equation modeling (PLS-SEM), the study finds that EL significantly impacts EIB, which IM subsequently influences. Additionally, we discover that IM acts as a mediator for EL and EIB. Moreover, we find that JC has a moderating impact on the strength of these relationships. Our findings have both theoretical and practical implications for hotel managers and researchers interested in fostering their subordinates' IM and promoting their innovation. We also emphasize the importance of JC in positively influencing the strength of these relationships in the hotel industry. Managers can develop strategies to increase their businesses' competitiveness in this dynamic and competitive sector by better understanding the factors that drive EIB.","PeriodicalId":43795,"journal":{"name":"Journal of Tourism and Services","volume":" ","pages":""},"PeriodicalIF":6.0,"publicationDate":"2023-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45738735","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Use of Marketing Communication Tools in Tourism in Accommodation Facilities during the COVID-19 Pandemic 新冠肺炎大流行期间住宿设施旅游营销传播工具的使用

IF 6

Journal of Tourism and Services Pub Date : 2023-06-29 DOI: 10.29036/jots.v14i26.440

Marcel Lincényi, Ivana Bulanda

{"title":"Use of Marketing Communication Tools in Tourism in Accommodation Facilities during the COVID-19 Pandemic","authors":"Marcel Lincényi, Ivana Bulanda","doi":"10.29036/jots.v14i26.440","DOIUrl":"https://doi.org/10.29036/jots.v14i26.440","url":null,"abstract":"The spread of the infectious disease COVID-19 throughout the world in 2020 caused a global pandemic, which, with subsequent measures, seriously affected the global tourism industry. The main purpose of the research study was to identify and analyse the use of marketing communication tools in tourism in accommodation facilities in the Czech Republic during the COVID-19 pandemic. This paper adds to the existing literature by offering a better understanding of the link between the effectiveness of marketing communication tools within the marketing strategy and the financial losses of the hotel sector. As part of the research, a total of 140 controlled, structured interviews were conducted with managers of selected accommodation facilities, in which the scope and primary forms of use of marketing communication tools during the COVID-19 pandemic were investigated. Research objectives were verified through research questions and hypotheses. The main findings of the research revealed that more than half of the monitored accommodation establishments in the Czech Republic did not change their promotion strategy during the pandemic. In contrast, almost 13% of the accommodation establishments surveyed did not use any tools to communicate with the customer. The research also showed that marketing communication of accommodation facilities takes place mainly in the form of websites and social media, while the most effective communication is via social networks. Therefore, the authors recommend professional associations operating in tourism and hospitality focus their educational activities on the possibilities of using innovative marketing communication tools to communicate with customers. The research was carried out for the requirements and needs of society and practice in connection with the effects of the pandemic crisis so that it was possible to communicate more effectively with the customer segment in the tourism sector.","PeriodicalId":43795,"journal":{"name":"Journal of Tourism and Services","volume":" ","pages":""},"PeriodicalIF":6.0,"publicationDate":"2023-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46925056","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

MICE Tourism: How the Pandemic Has Changed It 会展旅游:疫情如何改变会展旅游

IF 6

Journal of Tourism and Services Pub Date : 2023-06-29 DOI: 10.29036/jots.v14i26.496

L. Litvinova-Kulikova, Z. Aliyeva, L. Dávid

{"title":"MICE Tourism: How the Pandemic Has Changed It","authors":"L. Litvinova-Kulikova, Z. Aliyeva, L. Dávid","doi":"10.29036/jots.v14i26.496","DOIUrl":"https://doi.org/10.29036/jots.v14i26.496","url":null,"abstract":"COVID-19 has become a real challenge for the tourism sphere. The pandemic hit MICE tourism the hardest, as it is primarily associated with mass business events. Our research aims to understand market expectations and assess the readiness of participants and organizers of MICE events to meet the challenges of modern conditions and the prospects for further development of the MICE industry. If individual trips resumed in August 2020, holding exhibitions, conferences, and congresses has not fully resumed even until now. Even in 2022-2023, some exhibitions and conferences were held online. The active development of online technologies called into question the continued existence of traditional formats for holding exhibition events. In the research, we surveyed the participants of MICE events about their attitudes towards virtual and live events to get feedback on the advantages and disadvantages of different event formats and identify market expectations. Although virtual events have become widespread, aiming to replace traditional live formats of MICE events, the study showed that most respondents are not ready to abandon offline events completely and actively plan to participate in them in the future. At the same time, the younger generation turned out to be more prone to online events. The study showed that the most promising format for MICE events is Hybrid, combining the advantages of virtual and live events.","PeriodicalId":43795,"journal":{"name":"Journal of Tourism and Services","volume":" ","pages":""},"PeriodicalIF":6.0,"publicationDate":"2023-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42216042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Predictors Influencing the Choice of Lodging Option: A Systematic Literature Review of Homestays 影响住宿选择的预测因素：寄宿家庭的系统文献综述

IF 6

Journal of Tourism and Services Pub Date : 2023-06-29 DOI: 10.29036/jots.v14i26.536

Anup Singh Patwal, Vinay Rana, V. Pathak

{"title":"Predictors Influencing the Choice of Lodging Option: A Systematic Literature Review of Homestays","authors":"Anup Singh Patwal, Vinay Rana, V. Pathak","doi":"10.29036/jots.v14i26.536","DOIUrl":"https://doi.org/10.29036/jots.v14i26.536","url":null,"abstract":"In the tourism industry, lodging establishments play a crucial role. Each, more and more tourists look outside the typical hotel for their accommodation requirements. One of the fastest-growing segments of the hotel sector is homestays. This research aims to provide a more comprehensive view of the topic by consolidating the factors found in previous studies that lead tourists to select homestays. This study seeks to bring together the different reasons that have been discovered by studies that encourage visitors to choose homestay as a lodging option to gain a more in-depth understanding of the issue. In this research, the authors elected to conduct a review study in the form of a Systematic Literature Review (SLR). Seventy-four papers published between January 2000 and June 2022 were examined. This study examined Emerald, Sage, Elsevier, Wiley Online Library, Scopus, and Taylor & Francis Online databases. The PRISMA flowchart was utilized to conduct a comprehensive view of the topic. The SLR findings reflect that underlining factors like \"feeling at home,\" \"personalized service,\" \"safety and security,\" \"real, local touch/desire to engage in local culture,\" and \"budget-friendly\" are the primary motivating factors for visitors to choose homestay over other types of accommodation. This study can offer several suggestions to improve tourists' satisfaction with homestays,. Homestay owners, managers, and investors can use this study to create policies, directions, and recommendations for running homestays. Concerning motivations and attribute concerns, this study may give homestay destination marketing managers a more realistic picture of tourist satisfaction.","PeriodicalId":43795,"journal":{"name":"Journal of Tourism and Services","volume":" ","pages":""},"PeriodicalIF":6.0,"publicationDate":"2023-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47032342","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Internal and External Communication between Employees of Different Generations: Emerging Problems in Lithuanian, Latvian, and Swedish Tourism Organizations 不同代际员工之间的内部和外部沟通:立陶宛、拉脱维亚和瑞典旅游组织中出现的问题

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Journal of Tourism and Services Pub Date : 2023-06-29 DOI: 10.29036/jots.v14i26.427

Gita Šakytė-Statnickė, L. Budrytė-Ausiejienė, I. Luka, Valerija Drozdova

{"title":"Internal and External Communication between Employees of Different Generations: Emerging Problems in Lithuanian, Latvian, and Swedish Tourism Organizations","authors":"Gita Šakytė-Statnickė, L. Budrytė-Ausiejienė, I. Luka, Valerija Drozdova","doi":"10.29036/jots.v14i26.427","DOIUrl":"https://doi.org/10.29036/jots.v14i26.427","url":null,"abstract":"The paper aims to analyze internal and external communication between employees of different generations and emerging problems in Lithuanian, Latvian, and Swedish tourism organizations. The secondary data has been obtained from scientific literature and the primary data from 12 semi-structured interviews conducted in tourism enterprises of the three countries. The survey sampling method used – criterion sampling. The data were analyzed using qualitative content analysis, applying a conventional approach to content analysis using an inductive coding process. The results show both internal and external communication problems of different generations of employees in tourism organizations in Lithuania, Latvia, and Sweden. The qualitative research confirms the cognition in the scientific literature that communication problems are particularly evident between the younger (Generation Z and Generation Y) and older generations (Baby Boomer Generation and Generation X). Based on the study's results, employees of different generations can communicate more effectively in tourism organizations and other organizations with intergenerational employee diversity. The research's added value comprises the matrix of the most effectively applied communication channels and tools recommended for intergenerational employees in a tourism organization, which may be used to improve intergenerational communication.","PeriodicalId":43795,"journal":{"name":"Journal of Tourism and Services","volume":" ","pages":""},"PeriodicalIF":6.0,"publicationDate":"2023-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42663360","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Can Virtual Reality Become an Instrument in Favor of Territory Economy and Sustainability? 虚拟现实能否成为有利于地域经济和可持续发展的工具？

IF 6

Journal of Tourism and Services Pub Date : 2023-06-29 DOI: 10.29036/jots.v14i26.470

J. A. Folgado-Fernández, Mario A. Rojas-Sánchez, P. Palos-Sánchez, Amparo G. Casablanca-Peña

{"title":"Can Virtual Reality Become an Instrument in Favor of Territory Economy and Sustainability?","authors":"J. A. Folgado-Fernández, Mario A. Rojas-Sánchez, P. Palos-Sánchez, Amparo G. Casablanca-Peña","doi":"10.29036/jots.v14i26.470","DOIUrl":"https://doi.org/10.29036/jots.v14i26.470","url":null,"abstract":"The study aims to identify how virtual reality technology can help protect and conserve flora and fauna in national parks and other environmental settings. To this end, the literature published in the Scopus database is examined. A Systematic Literature Review methodology from 2018 to 2022 and an Empirical Research (survey) applied to tourism in natural areas, mainly national parks, have been proposed. Virtual reality technology is particularly useful as a complement or alternative to visiting national parks. The main results indicate that, currently, daily life confronts us with stressful situations that can be mitigated through ecotourism, as well as virtual reality applications, such as games and videos, which interactively inform about the species of flora and fauna present in the park visited. This helps in the conservation and protection of endangered species, the conservation of the forest, as well as archaeological heritage sites present in these natural parks. The development and implementation of this technology varies from one context to another. It is beneficial for people with some kind of disability or for the physical effort involved in long walks, even on steep terrain, and sometimes it improves the conditions of access to the national park and the dangers related to such an exciting adventure.","PeriodicalId":43795,"journal":{"name":"Journal of Tourism and Services","volume":" ","pages":""},"PeriodicalIF":6.0,"publicationDate":"2023-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47677273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Clusterization in Tourism Development Level's Assessment of Regions: Example of Ukraine 区域旅游发展水平评价中的集群化——以乌克兰为例

IF 6

Journal of Tourism and Services Pub Date : 2023-06-29 DOI: 10.29036/jots.v14i26.444

N. Shpak, I. Kulyniak, I. Novakivskyi, I. Oleksiv

{"title":"Clusterization in Tourism Development Level's Assessment of Regions: Example of Ukraine","authors":"N. Shpak, I. Kulyniak, I. Novakivskyi, I. Oleksiv","doi":"10.29036/jots.v14i26.444","DOIUrl":"https://doi.org/10.29036/jots.v14i26.444","url":null,"abstract":"Tourism development is uneven, which is related to the level of socio-economic development of territories, peculiarities of historical and cultural processes, resource provision, etc., which determines the need to study the structure of the tourist market based on spatial polarization based on statistical methods. The study aims to identify disparities in tourism development in Ukraine's regions and to group them according to indicators that characterize tourism's development level. To solve the problem, the authors used a modified cluster analysis method. The article presents the author's approach, which, unlike the existing ones, allows taking into account clarifying weighting factors and corrective penalty functions for each indicator to minimize probabilistic influences when determining the distance between objects. The uneven development of the tourism sector in the regions of Ukraine was revealed. As a result, six clusters were distinguished based on indicators of tourism development in the regions of Ukraine as of 2020, and the peculiarities within each cluster were found. State authorities can use the research results to ensure the comprehensive development of territories by forming effective regional tourism strategies and promoting the development of the most promising tourism destinations and products.","PeriodicalId":43795,"journal":{"name":"Journal of Tourism and Services","volume":" ","pages":""},"PeriodicalIF":6.0,"publicationDate":"2023-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49579491","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Do Travel and Tourism Competitiveness determine International Tourism Inbound Receipts? A Quantile Regression Model for 125 Countries 旅游竞争力决定国际旅游入境收入吗?125个国家的分位数回归模型

IF 6

Journal of Tourism and Services Pub Date : 2023-06-29 DOI: 10.29036/jots.v14i26.482

Petra Vašaničová, Sylvia Jenčová, Dana Kiseľáková, Ľubomír Nebeský

{"title":"Do Travel and Tourism Competitiveness determine International Tourism Inbound Receipts? A Quantile Regression Model for 125 Countries","authors":"Petra Vašaničová, Sylvia Jenčová, Dana Kiseľáková, Ľubomír Nebeský","doi":"10.29036/jots.v14i26.482","DOIUrl":"https://doi.org/10.29036/jots.v14i26.482","url":null,"abstract":"Tourism is one of the sectors of the economy most affected by the situation caused by the spread of COVID-19. For the re-growth of international tourism competitiveness, it is important to know the main determinants affecting tourism performance, specifically international tourism inbound receipts (ITIR). This paper aims to find out whether a country's ITIR is determined by travel and tourism gross domestic product (GDP) and travel and tourism competitiveness measured by the Travel and Tourism Competitiveness Index (TTCI). The data was obtained from the Travel and Tourism Competitiveness Report from 2019. The proposed new model for 125 countries is specific because we consider conditional quantiles of the dependent variable. The results of a quantile regression determined that individual percentiles of the ITIR are more affected by travel and tourism GDP and TTCI than other percentiles of the ITIR, which was then reflected in the changes of regression coefficients. Considering the findings of this paper, it is possible to implement competitive destination policy not only for the specific geographical cluster, as in the existing literature, but also for groups of countries created according to the affiliation to selected quantiles. This study significantly contributes to the theory and empirical evidence of the influence of tourism competitiveness when modeling tourism performance. Moreover, even though existing studies encourage quantile regression usage in tourism research, this paper appears to be original in determining the variables entering the analysis (ITIR, TTCI, travel, and tourism GDP).","PeriodicalId":43795,"journal":{"name":"Journal of Tourism and Services","volume":" ","pages":""},"PeriodicalIF":6.0,"publicationDate":"2023-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45501344","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Education Quality and Tourism Faculty: A Bibliometric Analysis 教育质量与旅游师资：文献计量学分析

IF 6

Journal of Tourism and Services Pub Date : 2022-12-20 DOI: 10.29036/jots.v13i25.412

Erkan Kadir Şimşek, M. Kalıpçı

{"title":"Education Quality and Tourism Faculty: A Bibliometric Analysis","authors":"Erkan Kadir Şimşek, M. Kalıpçı","doi":"10.29036/jots.v13i25.412","DOIUrl":"https://doi.org/10.29036/jots.v13i25.412","url":null,"abstract":"Education quality and tourism faculties have a crucial role as qualified personnel is essential in the tourism industry; however, few studies have investigated this field using the bibliometric visualization method. The main aim of this study is to understand the trends in scientific publications about \"education quality\" and \"tourism faculties\" and how authors, institutions, and countries interact in these studies. To be able to understand that bibliometric methods within scientometrics were used via Citespace to merge two terms from 2002 to 2021. Data were obtained from the WoS database in January 2022. After the extraction process, a total of 711 publications were found that were linked to education quality and tourism faculties, and a set of co-occurrence, co-cited, and high-frequency word analyses were used. Basic 5 conclusions are derived based on the analysis method. When the five conclusions are examined, the methodology of this study, which is new for educational sciences and tourism, will contribute to the increase of knowledge and epistemology cumulatively in the field. Also, it will lead to the emergence of more publications on related subjects by directing the researchers to the less studied areas. And additional scholarly collaborations may be able to improve the depth of this research.","PeriodicalId":43795,"journal":{"name":"Journal of Tourism and Services","volume":" ","pages":""},"PeriodicalIF":6.0,"publicationDate":"2022-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46297237","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1