Global Knowledge Memory and Communication最新文献

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Impact of social media usage on students' academic performance before and during the COVID-19 pandemic in Sri Lanka 社交媒体使用对斯里兰卡2019冠状病毒病大流行之前和期间学生学业成绩的影响
IF 1.8
Global Knowledge Memory and Communication Pub Date : 2023-06-23 DOI: 10.1108/gkmc-01-2023-0028
M. Mufassirin, M. I. Ahamed, M. Hisam, Mansoor Mohamed Fazil
{"title":"Impact of social media usage on students' academic performance before and during the COVID-19 pandemic in Sri Lanka","authors":"M. Mufassirin, M. I. Ahamed, M. Hisam, Mansoor Mohamed Fazil","doi":"10.1108/gkmc-01-2023-0028","DOIUrl":"https://doi.org/10.1108/gkmc-01-2023-0028","url":null,"abstract":"\u0000Purpose\u0000Restrictions imposed on freedom of movement and interaction with others due to the COVID-19 pandemic have had the effect of causing many people, especially students, to become addicted to social media. This study aims to investigate the effect of social media addiction on the academic performance of Sri Lankan government university students during the COVID-19 pandemic.\u0000\u0000\u0000Design/methodology/approach\u0000A convenience sampling technique was used to conduct a quantitative cross-sectional survey. The survey involved 570 respondents from nine state universities in Sri Lanka. The raw data from the completed questionnaires were coded and processed using SPSS for descriptive and inferential statistical analysis.\u0000\u0000\u0000Findings\u0000The findings of this study indicated that the overall time spent on social networking increased dramatically during COVID-19. Based on the results, this study found that there was no association between the time spent on social media and the academic performance of students before COVID-19 came on the scene. However, a significant association was found between the time spent on social media and students’ performance during the pandemic. The authors concluded that overblown social media use, leading to addiction, significantly negatively affects academic performance.\u0000\u0000\u0000Originality/value\u0000This study helps to understand the impact of social media use on the academic performance of students during COVID-19. Restrictions imposed by COVID-19 have changed the typical lifestyle of the students. Therefore, social media usage should be reassessed during the COVID-19 pandemic. The findings of the study will comprise these new insights, and they may well show how to adapt social media to contribute to academic work in meaningful ways.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75249411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Influence of smart mobile banking services on senior banks’ clients intention to use: moderating role of digital accounting 智能手机银行服务对高级银行客户使用意愿的影响:数字会计的调节作用
IF 1.8
Global Knowledge Memory and Communication Pub Date : 2023-06-21 DOI: 10.1108/gkmc-01-2023-0018
A. Qatawneh, M. Makhlouf
{"title":"Influence of smart mobile banking services on senior banks’ clients intention to use: moderating role of digital accounting","authors":"A. Qatawneh, M. Makhlouf","doi":"10.1108/gkmc-01-2023-0018","DOIUrl":"https://doi.org/10.1108/gkmc-01-2023-0018","url":null,"abstract":"\u0000Purpose\u0000The current study aims to examine the influence of smart mobile banking services (SMBS) on senior clients’ intention to use banking applications through the moderating role of digital accounting. For that sake, features of SMBS were adopted and included (convenience, security, trust and ease of use).\u0000\u0000\u0000Design/methodology/approach\u0000Quantitative approach was used through adopting a questionnaire as a tool of study. The questionnaire was built by researcher through the aid of previous studies; the questionnaire was distributed on a convenient sample of senior bank clients who were above 60 years old as according to UNCEF. After application process, researcher retrieved (306) properly filled questionnaires and SPSS was used to screen and analyze gathered primary data. It is worth mentioning that Cronbach’s alpha scored higher than 0.70 which guaranteed the reliability and consistency of study tool.\u0000\u0000\u0000Findings\u0000Results of the study indicated that SMBS influence senior clients’ intention to use these applications and this influence is moderated by ramifications of digital accounting. It appeared that features of SMBS were mainly ease of use and trust, which can effect on how senior clients are convinced to use SMBS. Digital accounting appeared in the sense of guaranteeing a high level of stability and accountability to use SMBS through security, easy access, continuous update and valid presentation of application contents. Results of hypothesis testing accepted the main hypothesis which argued that there was a statistically significant influence of SMBS on senior clients’ intention to use, with a value of (R2 = 0.73, p = 0.5). Based on such results, the study recommended that bank managers should focus on providing reliability and privacy by introducing digital accounting practices in a deeper way to ensure efficiency, reliability and compatibility in the banking services provided.\u0000\u0000\u0000Practical implications\u0000Limitations of current study were presented through the application on senior clients who were above 60 years old according to UNICEF. As for the practical implications of study revealed that understanding the factors that influence senior clients’ intention to use SMBS can help banks develop strategies to improve their experience with the banking service. For example, if digital accounting is found to be a significant moderating factor, banks can invest in digital accounting solutions to provide a more user-friendly interface for senior clients. As for theoretical implications, the study can extend the technology acceptance model by examining the moderating role of digital accounting in the relationship between SMBS and senior clients’ intention to use. This can contribute to a better understanding of the factors that influence technology adoption among senior clients.\u0000\u0000\u0000Originality/value\u0000The originality of current study is that it focuses on the use of SMBS, which is a relatively new technology that has gained significant popularity in recen","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74465382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Strategic thinking dimensions between Malaysians’ and Palestinians’ dynamic and complex environment in the banking sector 马来西亚人和巴勒斯坦人在银行业的动态和复杂环境之间的战略思维维度
IF 1.8
Global Knowledge Memory and Communication Pub Date : 2023-06-20 DOI: 10.1108/gkmc-02-2023-0053
Maram Alagha, A. Taha, Mohd Nazari Bin Ismail
{"title":"Strategic thinking dimensions between Malaysians’ and Palestinians’ dynamic and complex environment in the banking sector","authors":"Maram Alagha, A. Taha, Mohd Nazari Bin Ismail","doi":"10.1108/gkmc-02-2023-0053","DOIUrl":"https://doi.org/10.1108/gkmc-02-2023-0053","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to investigate the influence of the external environment on the strategic thinking dimensions in Malaysia and Palestine on the banking sector.\u0000\u0000\u0000Design/methodology/approach\u0000This paper focuses on dynamism and complexity in political and economic external environments. This study uses qualitative methodology through a comparative case study method. Purposive sampling was used to collect data from in-depth semistructured interviews with 33 bank executives from Malaysia and 17 from Palestine.\u0000\u0000\u0000Findings\u0000The findings revealed that the banking sector in both Malaysia and Palestine shared five common strategic thinking dimensions, including vision, creativity, conceptual thinking, futurism and opportunity. However, a sixth dimension, intent-focused, was unique to Palestinian bank executives. This study indicates that Palestine’s financial strategic thinking environment is more dynamic and complex than Malaysia’s. Additionally, the study highlights the significant influence of both microenvironments (such as types of banks) and the macroenvironment (such as political and economic situations). These findings hold important implications for decision-makers in the banking sector of both countries.\u0000\u0000\u0000Research limitations/implications\u0000As with many studies, this study has some limitations. First, the analysis examines only the turbulent and stable environment in the two countries by using a qualitative approach which enables the analysis of thoughts and actions and exposes the beliefs, perceptions, mental maps and structures of belief in their perceptions (Cavana et al., 2001). As such, the results are limited to a particular time, date and geographical location; thus, opinions and perceptions might be altered due to changes in the external political and economic environment. The second limitation of this work is that the case study might not be appropriate for generalization (Stake, 1978). Finally, the limited number of female participants in Palestine shows a high level of inequality compared to Malaysian participants.\u0000\u0000\u0000Practical implications\u0000This study explores the implication of uncertain environments at the national level on executives’ cognition and actions, links the micro- and macro-environment of the banking industry to a theoretical perspective and develops a conceptual circular model to show the effect of macro environments on bank performance. The findings offer practical contributions to the current literature, providing insights for executives to navigate a dynamic and complex banking industry.\u0000\u0000\u0000Originality/value\u0000This study fills the literature gap by exploring how strategic thinking dimensions triggered by macro- and micro-environments impact banking sector performance in Malaysia and Palestine.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73711665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Corporate archives in the wild 野外的公司档案
IF 1.8
Global Knowledge Memory and Communication Pub Date : 2023-06-19 DOI: 10.1108/gkmc-12-2022-0283
Jinfang Niu
{"title":"Corporate archives in the wild","authors":"Jinfang Niu","doi":"10.1108/gkmc-12-2022-0283","DOIUrl":"https://doi.org/10.1108/gkmc-12-2022-0283","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to investigate the archives management practices and needs of corporations that do not employ professional archivists and propose strategies for helping corporations manage and preserve their archives.\u0000\u0000\u0000Design/methodology/approach\u0000An online survey was distributed to non-profit and for-profit corporations located in the XX area, USA.\u0000\u0000\u0000Findings\u0000The majority of surveyed corporations did not have archivists on staff and were not satisfied with their archives management practices. Many of them have unaddressed archives management needs and preferred no-cost or low-cost approaches to address those needs. Most surveyed corporations had digital archives but lacked knowledge about digital archiving. Free archiving resources and services provided by libraries/archives were dramatically less well known than commercial archiving resources and services.\u0000\u0000\u0000Originality/value\u0000To the best of the author’s knowledge, this is one of the very few empirical studies on corporate archives not under professional control. Findings from this study inspired thoughts on how archival education programs, professional associations, cultural heritage organizations and other relevant parties could help corporations better manage and preserve their archives.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77482304","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How does responsible leadership enhance work engagement? The roles of knowledge sharing and helping initiative behavior 负责任的领导如何提高工作投入?知识共享和帮助主动性行为的作用
IF 1.8
Global Knowledge Memory and Communication Pub Date : 2023-06-19 DOI: 10.1108/gkmc-03-2023-0085
Hafiz Fawad Ali, Arooba Chaudhary, T. Islam
{"title":"How does responsible leadership enhance work engagement? The roles of knowledge sharing and helping initiative behavior","authors":"Hafiz Fawad Ali, Arooba Chaudhary, T. Islam","doi":"10.1108/gkmc-03-2023-0085","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0085","url":null,"abstract":"\u0000Purpose\u0000This study aims to examine the association between responsible leadership and work engagement through the mediation of knowledge sharing. Further, the study explored the boundary condition of helping initiative behavior (HIB) between responsible leadership and knowledge-sharing (KS) behavior.\u0000\u0000\u0000Design/methodology/approach\u0000Considering work engagement as a global challenge, the data for this study was collected from 386 employees working in various organizations on convenience basis. Specifically, the data was collected in two waves through a questionnaire-based survey method and structural equation modeling was used for hypotheses testing.\u0000\u0000\u0000Findings\u0000The results reveal that responsible leadership directly and indirectly (through knowledge sharing) affects work engagement. In addition, HIB strengthens the association between responsible leadership and knowledge sharing.\u0000\u0000\u0000Research limitations/implications\u0000The study collected data from a developing country. However, the findings suggest management should implement such practices that enable leaders to be more responsible. Such leaders create a learning environment that enhances knowledge sharing and promotes work engagement.\u0000\u0000\u0000Originality/value\u0000Based on social exchange, this study explored the mediating role of KS behavior between responsible leadership and work engagement and the conditional role of HIB between responsible leadership and KS behavior.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79919067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Mapping cyber insurance: a taxonomical study using bibliometric visualization and systematic analysis 测绘网络保险:使用文献计量可视化和系统分析的分类学研究
IF 1.8
Global Knowledge Memory and Communication Pub Date : 2023-06-16 DOI: 10.1108/gkmc-03-2023-0082
Haitham Nobanee, A. Alodat, Mehroz Nida Dilshad, Alaa El Sayah, S. Alas’ad, Baraa Omar Al Shalabi, Sara Fadel Alsadi, Noora Mohammed Al Marri, Farzin Kamal Fiza
{"title":"Mapping cyber insurance: a taxonomical study using bibliometric visualization and systematic analysis","authors":"Haitham Nobanee, A. Alodat, Mehroz Nida Dilshad, Alaa El Sayah, S. Alas’ad, Baraa Omar Al Shalabi, Sara Fadel Alsadi, Noora Mohammed Al Marri, Farzin Kamal Fiza","doi":"10.1108/gkmc-03-2023-0082","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0082","url":null,"abstract":"\u0000Purpose\u0000This study aims to examine the research output on cyber insurance from 2002 to 2021 through an extensive bibliometric analysis. It examines the cyber insurance resources and how the process of cyber insurance works.\u0000\u0000\u0000Design/methodology/approach\u0000This paper uses Scopus and VOSviewer to analyze cyber insurance papers. Using 503 papers from Scopus, this paper enhances the understanding of cyber insurance through collaborative network maps of experts and researchers.\u0000\u0000\u0000Findings\u0000The study comprehensively evaluates the development of cyber research. The results show that the number of research articles on cyber insurance has significantly increased since 2009.\u0000\u0000\u0000Practical implications\u0000The study's results offer practical implications for researchers to gain knowledge on the latest trends and developments in the domain. In addition, the study highlights the significance of cyber insurance in mitigating financial risks linked to cyberattacks, potentially boosting the investment of more organizations in such policies. Furthermore, practitioners can enhance their understanding of the various types of cyber insurance policies and their coverage.\u0000\u0000\u0000Originality/value\u0000Our results are likely to encourage practitioners, computer scientists, auditors, accountants and lawyers to contribute further to corporate strategies, data analytics and business operations to mitigate cyber risk consequences. In addition, understanding regarding the cyber insurance concept formed between experts and researchers is limited. This paper fills this gap by evaluating and identifying the development of cyber insurance literature.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81853628","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Tracking progress in the implementation of the Access to Information (ATI) Act 跟踪《信息获取法》的实施进度
IF 1.8
Global Knowledge Memory and Communication Pub Date : 2023-06-14 DOI: 10.1108/gkmc-03-2023-0092
A. Chaputula
{"title":"Tracking progress in the implementation of the Access to Information (ATI) Act","authors":"A. Chaputula","doi":"10.1108/gkmc-03-2023-0092","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0092","url":null,"abstract":"\u0000Purpose\u0000Parliament of Malawi passed the Access to Information (ATI) Bill in 2016 but was operationalised on 3 October 2020. The purpose of this study is to track progress in the implementation of the Act.\u0000\u0000\u0000Design/methodology/approach\u0000The study adopted the survey research design. Data were collected through a questionnaire adapted from the Carter Centre’s Access to Information Implementation Assessment Tool (2009–2021). The questionnaire, mounted on Kobotoolbox, was administered to heads of ministries, departments, agencies, constitutional bodies and parastatal organisations through email and the WhatsApp mobile application. Data collected was analysed through Kobotoolbox and SPSS Version 19 to generate descriptive and inferential statistics.\u0000\u0000\u0000Findings\u0000The study concluded that information holders in Malawi had performed fairly well in the implementation of the ATI Act over the past two years. This determination was made after noting progress registered in the appointment of information officers, setting up a functional record management function to aid operationalisation of the Act and that information holders were receiving and positively responding to requests for information.\u0000\u0000\u0000Originality/value\u0000To the best of the author’s knowledge, this is the first study undertaken in the country to determine progress in the implementation of the ATI Act from the time the Act was operationalised. Its findings would assist in shaping practical interventions to deal with challenges standing in the successful implementation of the Act. Additionally, the findings of the study could assist in policy formulation on matters related to implementation of the ATI Act.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83530135","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Data literacy training needs of researchers at South African universities 南非大学研究人员的数据素养培训需求
IF 1.8
Global Knowledge Memory and Communication Pub Date : 2023-06-13 DOI: 10.1108/gkmc-02-2023-0041
M. Moyo, S. Bangani
{"title":"Data literacy training needs of researchers at South African universities","authors":"M. Moyo, S. Bangani","doi":"10.1108/gkmc-02-2023-0041","DOIUrl":"https://doi.org/10.1108/gkmc-02-2023-0041","url":null,"abstract":"\u0000Purpose\u0000The aim of this study was to determine data literacy (DL) training needs of researchers at South African public universities. The outcome of this study would assist librarians and researchers in developing a DL training programme which addressed identified needs.\u0000\u0000\u0000Design/methodology/approach\u0000A survey research method was used to gather data from researchers at these universities by convenience. Online questionnaires were distributed to public universities through library directors for further distribution to researchers.\u0000\u0000\u0000Findings\u0000The results indicate low levels of DL training at the respondent South African public universities with most researchers indicating that they had not received any formal training on DL. A few researchers indicated that they would welcome DL training.\u0000\u0000\u0000Research limitations/implications\u0000This study was exploratory in nature and data was received from eight universities, which is not representative of all the 26 public universities in South Africa. Nonetheless, the low DL confirmed by the majority in the realised sample is indicative of the need to further investigate the subject.\u0000\u0000\u0000Practical implications\u0000Librarians and research support personnel should collaborate on the development of DL training courses, workshops and materials used by researchers at institutions of higher learning to enhance DLs on campus.\u0000\u0000\u0000Originality/value\u0000This study may be novel in South Africa in investigating the DL training needs of researchers at several universities and contributes to the growing body of literature on research data management\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76661357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
DeLone and McLean’s reformulated information systems success model: a systematic review of available literature in public sector (2011-2022) DeLone和McLean重新制定的信息系统成功模型:对公共部门现有文献的系统回顾(2011-2022)
IF 1.8
Global Knowledge Memory and Communication Pub Date : 2023-06-08 DOI: 10.1108/gkmc-07-2022-0162
Memoona Iqbal, Muhammad Rafiq
{"title":"DeLone and McLean’s reformulated information systems success model: a systematic review of available literature in public sector (2011-2022)","authors":"Memoona Iqbal, Muhammad Rafiq","doi":"10.1108/gkmc-07-2022-0162","DOIUrl":"https://doi.org/10.1108/gkmc-07-2022-0162","url":null,"abstract":"\u0000Purpose\u0000DeLone and McLean (D&M) has been amongst the most widely used models to assess the success elements of information systems (IS) since 1992. A decade later in 2003, D&M proposed a revised design that included several components which have been left out of original proposed model. This study aims to rely on the review of a number of papers casing the era 2011–2022 that satisfies a specific set of requirements to identify the research gaps in this area and to prepare a future research agenda.\u0000\u0000\u0000Design/methodology/approach\u0000This study is a systematic review: a technique that identifies and evaluates pertinent research. This gathers and analyses data from selected studies with objective to catalogue all empirical research studies, which responds to a certain study topic or hypothesis to meets predetermined inclusion criteria. Data collection method was divided into four stages, and selection details are determined through flow chart.\u0000\u0000\u0000Findings\u0000This research discovered D&M 2003 model use in many contexts, countries and cultures to better comprehend the topic and addresses its gaps, particularly with regard to public sector and its particularities. Publications have frequently emphasized the significance of this idea while studying public sector information systems by using associated variables-related items. Findings also include a summary of key components and dimensions used in reviewed studies in relation to each of the seven variables, and associated particularities in government sector over the world.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this is the first ever effort in this developing country in discipline of Information Management to execute such kind of study to review D&M ISS model in detail at this stage to evaluate nonacademic public sector information systems around the world.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79384247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The use of human-computer interaction in libraries: a systematic literature review 图书馆中人机交互的应用:系统的文献综述
IF 1.8
Global Knowledge Memory and Communication Pub Date : 2023-06-07 DOI: 10.1108/gkmc-07-2022-0167
Amjid Khan, Abid Hussain, Muhammad Zareef
{"title":"The use of human-computer interaction in libraries: a systematic literature review","authors":"Amjid Khan, Abid Hussain, Muhammad Zareef","doi":"10.1108/gkmc-07-2022-0167","DOIUrl":"https://doi.org/10.1108/gkmc-07-2022-0167","url":null,"abstract":"\u0000Purpose\u0000This study aims to analyze the status and application/use of human–computer interaction (HCI) in libraries by conducting a systematic literature review (SLR).\u0000\u0000\u0000Design/methodology/approach\u0000A Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) approach was used to search Scopus, Web of Science and Google Scholar databases. The search criteria included research studies published in English language between 2010 and 2021, which were 4,167 citations. Out of 4,167 citations, a total of 50 studies were selected for the final analysis.\u0000\u0000\u0000Findings\u0000The results showed a positive attitude of librarians toward HCI applications in libraries worldwide. The results depict that one-third (30%) of the studies were conducted in the USA, followed by four (8%) studies in China. Out of 50 studies, a portion of 15 (30%) studies were based on digital libraries, followed by seven (14%) studies on academic libraries and five (10%) studies on libraries and their websites. HCI was used for searching and retrieving information, users’ interaction, authentication, online help/support, feedback, library web access, web OPAC, virtual access to resources, indigenous repository and virtual services. The most productive year was 2015, and journal of The Electronic Library had more articles on HCI than other journals.\u0000\u0000\u0000Practical implications\u0000The findings of this study could assist policymakers and library authorities in reconciling the HCI application in libraries for providing effective and efficient access and services to end-users.\u0000\u0000\u0000Originality/value\u0000This study is unique as no comprehensive study has been conducted on the use of HCI in librarianship using the SLR method.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72906061","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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