{"title":"Challenges in identifying studies to include in a systematic literature review: an analysis of the organizational growth and decline topics","authors":"R. Dantas, D. Fleck","doi":"10.1108/gkmc-03-2023-0098","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0098","url":null,"abstract":"\u0000Purpose\u0000This paper aims to check the fragmentation of knowledge across multiple sources of evidence, identifying, scrutinizing and outlining suggestions concerning the challenges researchers face when using multiple sources of data to identify studies.\u0000\u0000\u0000Design/methodology/approach\u0000This study produced a comprehensive database of 15,848 items from Scopus, Web of Science and EBSCO on the organizational growth and decline topics. The analyses carried out to check the fragmentation of scientific knowledge and the challenges in identifying studies have made use of the basic data frame functions in R’s language and the Bibliometrix and Corpus R’s packages.\u0000\u0000\u0000Findings\u0000This study confirms the fragmentation of scientific knowledge as well as it identifies the following challenges: missing information in key fields, nonexistence of standards in terminology, limitations on data extraction, duplicates and multiple formats of cited reference. Additionally, it suggests practical coping procedures and advances implications for stakeholders and an agenda for future research.\u0000\u0000\u0000Originality/value\u0000This study provides valuable and practical examples with empirical confirmation of scientific knowledge fragmentation and offers an integrated view of many challenges in the process of identifying studies. Moreover, by offering suggestions to address these challenges, this study not only offers a practical guide to scientific researchers but also initiates a wider discussion regarding knowledge organizing in social sciences.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84308726","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The role of social media marketing and social support in developing value co-creation intentions: a Couchsurfing community perspective","authors":"Arslan Rafi, M. Rehman, Shahbaz Sharif, R. Lodhi","doi":"10.1108/gkmc-02-2023-0059","DOIUrl":"https://doi.org/10.1108/gkmc-02-2023-0059","url":null,"abstract":"\u0000Purpose\u0000This study aims to empirically investigate the pathway to value co-creation intentions through social media marketing, social support and COVID-19 perception in the tourism context with a specific focus on Couchsurfing community.\u0000\u0000\u0000Design/methodology/approach\u0000A survey was conducted from foreign and domestic travellers who used Couchsurfing platform for their recent travel, and were approached using an online survey (n = 229) and structural equation modelling used for hypothesis testing.\u0000\u0000\u0000Findings\u0000The findings indicate that value co-creation intentions follow a pathway through social media marketing and social support. Moreover, Couchsurfing community social support mechanisms play a crucial role in value co-creation intentions.\u0000\u0000\u0000Originality/value\u0000This study significantly contributes by taking Couchsurfing as a social networking application that provides both informational and functional support to the hardcore and active tourism and hospitality community.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81703860","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Impact of motivation and continuing professional development upon job performance and satisfaction level of reference librarians in Pakistan: an empirical investigation","authors":"Khurram Shahzad, S. A. Khan","doi":"10.1108/gkmc-02-2023-0069","DOIUrl":"https://doi.org/10.1108/gkmc-02-2023-0069","url":null,"abstract":"\u0000Purpose\u0000Motivation of the employees is extensively considered as an antidote for the overall success of the organizations. This study primarily aims to investigate the impact of motivation on the job performance of university librarians in Pakistan.\u0000\u0000\u0000Design/methodology/approach\u0000Quantitative research design followed by a survey method under an extended theory of motivation was applied. Data were collected from 123 professional librarians of 79 university libraries in Punjab province, Pakistan. The study tested hypotheses having used regression statistical test through Statistical Package for Social Sciences Software (Version 26).\u0000\u0000\u0000Findings\u0000Results of the study revealed that motivation (intrinsic and extrinsic), the expectation of benefits, satisfaction of meta needs and challenging situations have a strong positive impact on the optimum job performance of university librarians.\u0000\u0000\u0000Practical implications\u0000This research has theoretical implications for the researchers and practical insights for human resource managers to get maximum outcomes for organizational development. The results of the study may be generalized to the university libraries of other countries having similar socio-economic and cultural situations.\u0000\u0000\u0000Originality/value\u0000This study developed a framework based upon empirically tested hypotheses that might be used as drivers for different motivation practices to augment employees’ commitment to the organizations.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85900972","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding knowledge hiding in organizations: a bibliometric analysis of research trends between 2005 and 2022","authors":"Rayees Farooq, S. Durst","doi":"10.1108/gkmc-04-2023-0133","DOIUrl":"https://doi.org/10.1108/gkmc-04-2023-0133","url":null,"abstract":"\u0000Purpose\u0000Considering the increasing interest devoted to knowledge hiding in the workplace and academic research, the aim of this study is to analyze the existing literature on knowledge hiding to understand and trace how it has evolved over time and to uncover emerging areas for future research.\u0000\u0000\u0000Design/methodology/approach\u0000The study used performance analysis and science mapping to analyze a sample of 243 studies published between 2005 and 2022. The study focused on analyzing the scientific productivity of articles, themes and authors.\u0000\u0000\u0000Findings\u0000The results of performance and science mapping analysis indicate that the concept of knowledge hiding behavior evolved recently and a majority of the studies have been conducted in the past decade. The study found that knowledge hiding is still in its infancy and has been studied in relation to other themes such as knowledge sharing, knowledge management, knowledge withholding and knowledge transfer. The study identified emerging themes, productive authors and countries, affiliations, collaboration network of authors, countries and institutions and co-occurrence of keywords.\u0000\u0000\u0000Originality/value\u0000Compared to the recent developments in the knowledge hiding behavior, the present study is more comprehensive in terms of the methods and databases used. The results of the study contribute to the existing literature on knowledge hiding and knowledge withholding.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75419058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Does funded research have a greater scholarly impact? A study of funded and non-funded research published in high-impact library and information science journals","authors":"Altaf Ali, Mohammad Nazim","doi":"10.1108/gkmc-03-2023-0102","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0102","url":null,"abstract":"\u0000Purpose\u0000This study aims to examine the scholarly impact of funded and non-funded research published in ten core library and information science (LIS) journals published in 2016.\u0000\u0000\u0000Design/methodology/approach\u0000In total, ten high-impact LIS journals were selected using Google Scholar metrics. The source title of each selected journal was searched in the Scopus database to retrieve the articles published in 2016. The detailed information of all the retrieved articles for every journal was exported in a CSV Excel file, and after collecting all the journal articles’ information, all CSV Excel files were merged into a single MS Excel file for data analysis.\u0000\u0000\u0000Findings\u0000The study analyzed 1,064 publications and found that 14% of them were funded research articles. Funded articles received higher average citation counts (24.56) compared to non-funded articles (20.49). Funded open-access articles had a higher scholarly impact than funded closed-access articles. The research area with the most funded articles was “Bibliometrics,” which also received the highest number of citations (1,676) with an average citation count of 24.64. The National Natural Science Foundation of China funded the most papers (30), while the USA funded the highest number of research publications (36) in the field of LIS.\u0000\u0000\u0000Practical implications\u0000This study highlights the importance of securing funding, open access publishing, discipline-specific differences, diverse funding sources and aiming for higher citations. Researchers, practitioners and policymakers can use these findings to enhance research impact in LIS.\u0000\u0000\u0000Originality/value\u0000This study explores the impact of funding on research LIS and provides valuable insights into the intricate relationship between funding and research impact.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80931769","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Z. Zamrudi, M. Setiawan, D. Irawanto, Mintarti Rahayu
{"title":"Incorporating counterproductive knowledge behaviour in the higher education context: proposing the potential remedies in explaining the faculty members’ performance","authors":"Z. Zamrudi, M. Setiawan, D. Irawanto, Mintarti Rahayu","doi":"10.1108/gkmc-01-2023-0035","DOIUrl":"https://doi.org/10.1108/gkmc-01-2023-0035","url":null,"abstract":"\u0000Purpose\u0000This study aims to seek to understand counterproductive knowledge behaviour (CKB) in higher education institutions (HEIs) by integrating knowledge hiding (KHi) and lack of knowledge sharing (LKS).\u0000\u0000\u0000Design/methodology/approach\u0000The current research uses a hybrid conceptual review combining the bibliometric study and conceptual review of 47 articles. The bibliometric analysis aimed to identify research maps, and the conceptual review sought to understand the current development of research fields.\u0000\u0000\u0000Findings\u0000The bibliometric analysis highlights essential summaries, such as the pioneering authors, seminal papers and conceptual maps. However, knowledge hoarding as a dimension of LKS appears in the niche theme. The conceptual analysis indicates three groups of factors contributing to KHi and LKS. Moreover, the study highlights the causal relation between both KHi as well as LKS and faculty member performance while proposing remedies derived from integrating the social exchange theory (SET) and conservation of resource (COR) theory.\u0000\u0000\u0000Research limitations/implications\u0000The present study provides an integrated image of KHi and LKS in the HEI context, as well as its potential remedies by integrating SET and COR. The basis of this study is a literature review; thus, future studies are recommended to empirically explore the integration of KHi and LKS within the HEI context.\u0000\u0000\u0000Practical implications\u0000This research provides an overview for HEI policymakers to re-examine the critical role of institutional research as one of the considerations for evaluating and developing policies. Specifically, policymakers can reflect on all policy directions to determine whether there are any symptoms of CKB in the institutions. Moreover, stakeholders can find out the reason behind the non-optimal performance of faculty members regarding CKB and any mitigating factors.\u0000\u0000\u0000Originality/value\u0000Understanding CKB is crucial in managing HEI. This research provides a comprehensive image of KHi and LKS within HEI, especially in a collectivist culture.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72792092","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Moderating role of collaborative technologies on the relationship between virtual knowledge sharing and team effectiveness: lessons from COVID-19","authors":"Rayees Farooq, M. Bashir","doi":"10.1108/gkmc-03-2023-0110","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0110","url":null,"abstract":"\u0000Purpose\u0000This study aims to test the relationship between virtual knowledge sharing (VKS) and team effectiveness (TE) during the COVID-19 pandemic. The study also explores the moderating role of collaborative technologies.\u0000\u0000\u0000Design/methodology/approach\u0000This is a cross-sectional study conducted in the service sector of India. A purposive sample of 321 knowledge workers from National Capital Region of India was used. Questionnaires were distributed to knowledge workers working in a virtual environment. The hypotheses were tested with confirmatory factor analysis and structural equation modeling (SEM) using partial least square-SEM.\u0000\u0000\u0000Findings\u0000The study reveals that, amid the COVID-19 pandemic, virtual knowledge sharing (VKS) positively affects team effectiveness (TE). Furthermore, the impact of VKS on TE is contingent upon the utilization of collaborative technologies.\u0000\u0000\u0000Originality/value\u0000The study contributes to the existing literature by exploring the impact of VKS on TE during the COVID-19 pandemic and the importance of collaborative technologies in facilitating virtual team collaboration, which has practical implications for organizations seeking to enhance TE in virtual environments.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89458087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Manaf Al-Okaily, M. Al-Kofahi, Fadi Shehab Shiyyab, Aws Al-Okaily
{"title":"Determinants of user satisfaction with financial information systems in the digital transformation era: insights from emerging markets","authors":"Manaf Al-Okaily, M. Al-Kofahi, Fadi Shehab Shiyyab, Aws Al-Okaily","doi":"10.1108/gkmc-12-2022-0285","DOIUrl":"https://doi.org/10.1108/gkmc-12-2022-0285","url":null,"abstract":"\u0000Purpose\u0000Most of the previous studies agree about the significance of user satisfaction in ensuring the endurance of information systems (ISs). Accordingly, it is crucial to investigate the effect of e-Government systems on individual end-user satisfaction as more and more countries adopt and deploy such Government Financial Management Information Systems (GFMIS) in the era of digital transformation. Because of this, the purpose of this study is to investigate the factors that contribute to the success of GFMIS in Jordan and ultimately the satisfaction of its users.\u0000\u0000\u0000Design/methodology/approach\u0000The IS success model developed by DeLone and McLean (2003) serves as the theoretical underpinning for the current research. Adding training quality as a new variable to the proposed model has been found to further increase the satisfaction of GFMIS users. A total of 104 GFMIS users in Jordan provided the data used to verify the model. The partial least squares-structural equation modelling was used to test the hypotheses.\u0000\u0000\u0000Findings\u0000The empirical findings indicated that GFMIS user satisfaction is significantly affected by information quality, service quality and perceived usefulness; meanwhile, system quality is only partially supported. The research also showed that the level of satisfaction among Jordanian GFMIS users was related to the quality of training they received.\u0000\u0000\u0000Originality/value\u0000This study fills a crucial literature gap by developing a research model that can help improve GFMIS usage towards attaining greater performance amongst government agencies in Jordan.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89687472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rachana Adtani, N. Neelam, Rajesh Raut, Amruta Deshpande, A. Mittal
{"title":"Embracing ICT in academia: adopting and adapting to the new normal pedagogy","authors":"Rachana Adtani, N. Neelam, Rajesh Raut, Amruta Deshpande, A. Mittal","doi":"10.1108/gkmc-03-2023-0089","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0089","url":null,"abstract":"\u0000Purpose\u0000The use of information and communication technology (ICT) has been improving in education and constantly evolving; however, the recent pandemic has catapulted it. Digital transformation of academia through online teaching demands new pedagogies to be adopted by faculty members. Academia embraces technological advancements in teaching-learning to ensure growth, development and sustainability. This paper aims to gain insights regarding the current status of literature, critical contributing authors, countries, areas, overall trends and future direction for research.\u0000\u0000\u0000Design/methodology/approach\u0000The bibliometric data was collected from two of the most widely referred databases: Scopus and Web of Science(WoS); tools like vosViewer and map builder were used for analysis. Short empirical evidence is added to the study to understand faculty members' current adoption of new pedagogical approaches in some prominent higher educational institutions.\u0000\u0000\u0000Findings\u0000Because of the corona pandemic, there is substantial digital transformation in the teaching-learning process. Therefore, it is essential to comprehend what faculty members can adopt critical pedagogies. Understanding the importance of pedagogy in learning outcomes, this study has attempted to synthesize available literature on ICT, pedagogy and higher education in the 21st century.\u0000\u0000\u0000Originality/value\u0000The study outlined flipped and blended learning as two teaching methods developed due to ICT integration in the classroom. Bibliometric insights from the study build the groundwork for academic advancement to remote online education. This is an attempt to corroborate such insights.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88232840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Technostress and information and communication technology usage among librarians in Nigerian universities","authors":"M. Olorunfemi, Clement Ola Adekoya","doi":"10.1108/gkmc-02-2023-0047","DOIUrl":"https://doi.org/10.1108/gkmc-02-2023-0047","url":null,"abstract":"\u0000Purpose\u0000This paper aims to investigate technostress and information and communication technology (ICT) usage among librarians in Nigerian universities.\u0000\u0000\u0000Design/methodology/approach\u0000Descriptive survey research design was used for the study. Questionnaire was used for data collection. The data generated were analyzed using mean, frequency count and percentage.\u0000\u0000\u0000Findings\u0000A moderate extent of psychological, emotional and physical technostress was found among the librarians. The findings further revealed that technostress among the librarians could be reduced through organizational and technical support and the involvement of librarians in the ICT implementation process. The hypotheses tested revealed that there was a significant relationship between technostress and ICT usage among the librarians; female librarians exhibit a higher extent of technostress than male librarians, and there is no difference in the extent of ICT usage between male and female librarians in Nigerian universities.\u0000\u0000\u0000Practical implications\u0000Librarians cannot effectively use ICTs if they exhibit technostress.\u0000\u0000\u0000Originality/value\u0000The work is a creative attempt to know the difference in the extent of technostress and ICT usage among male and female librarians in Nigerian universities.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83965252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}