{"title":"Impact of Gender and Age on performing Search Tasks Online","authors":"Georg Singer, U. Norbisrath, D. Lewandowski","doi":"10.1524/9783486718782.23","DOIUrl":"https://doi.org/10.1524/9783486718782.23","url":null,"abstract":"More and more people use the Internet to work on duties of their daily work routine. To find the right information online, Web search engines are the tools of their choice. Apart from finding facts, people use Web search engines to also execute rather complex and time consuming search tasks. So far search engines follow the one-for-all approach to serve its users and little is known about the impact of gender and age on people's Web search behavior. In this article we present a study that examines (1) how female and male web users carry out simple and complex search tasks and what are the differences between the two user groups, and (2) how the age of the users impacts their search performance. The laboratory study was done with 56 ordinary people each carrying out 12 search tasks. Our findings confirm that age impacts behavior and search performance significantly, while gender influences were smaller than expected.","PeriodicalId":424990,"journal":{"name":"Message Understanding Conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130256762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
C. Nimwegen, H. Oostendorp, Michaël Bas, Joost Modderman
{"title":"GameDNA: Towards game notation for discourse and player actions","authors":"C. Nimwegen, H. Oostendorp, Michaël Bas, Joost Modderman","doi":"10.1524/9783486712742.413","DOIUrl":"https://doi.org/10.1524/9783486712742.413","url":null,"abstract":"","PeriodicalId":424990,"journal":{"name":"Message Understanding Conference","volume":"110 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121347718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Gemeinsam statt einsam - Kooperative Bankberatung","authors":"P. Nussbaumer, G. Schwabe","doi":"10.5167/UZH-40344","DOIUrl":"https://doi.org/10.5167/UZH-40344","url":null,"abstract":"Die geringe Zufriedenheit von Anlegern mit ihren Finanzdienstleistern - auch durch die jungste Finanzkrise verursacht - ruuckt mehr denn je das Differenzierungspotential an der Kundenschnittstelle in das Zentrum des Interesses. In diesem Beitrag prasentieren wir Anforderungen an die Konzeption und Entwicklung IT-gestutzter Services in der Finanzberatung, welche auf eine Verbesserung des Einbezugs des Kunden sowie seiner Interaktions- und Kooperationsmoglichkeiten mit dem Berater fokussieren. Wir grunden diese Uberlegungen auf einer Studie zur Beratungsqualitat in Schweizer Banken und leiten daraus Anforderungen zu den drei Aspekten (1) Nutzer und Nutzungskontext, (2) System sowie (3) Organisation ab. Zu den Anforderungen prasentieren wir mogliche Losungsansatze und stellen dabei fest, dass zur Gestaltung der Beratungsschnittstelle nicht nur die Interaktion und der kooperative Austausch von Berater und Kunde uber IT-Systeme gestaltet werden mussen, sondern insbesondere auch das der Beratung zugrunde liegende organisatorische Gefuge.","PeriodicalId":424990,"journal":{"name":"Message Understanding Conference","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116928480","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effizientere Usability Evaluationen mit gemischten Prozessen","authors":"Martin Schmettow, C. Bach, Dominique L. Scapin","doi":"10.1524/9783486853483.271","DOIUrl":"https://doi.org/10.1524/9783486853483.271","url":null,"abstract":"Viele Arbeiten im Usability Engineering befassen sich damit, neue Methoden zur Aufdeckung von Usability Schwachstellen zu entwickeln und ihre Effizienz mit etablierten Methoden zu vergleichen. Hier wird die Perspektive eingenommen, dass Evaluationsmethoden grundsatzlich selektiv in Bezug auf Typen von Schwachstellen sind. Diese Selektivitat ist teilweise dafur verantwortlich, dass es bisher nicht gelungen ist die Effizienz von Usability Evaluationen nennenswert zu steigern. Wir zeigen einen einfachen Ausweg auf, der darin besteht, in einem Evaluationsprozess Methoden mit komplementaren Profilen zu mischen. Am Fall der Evaluation von Virtual Environment Anwendungen wird gezeigt, dass auf diese Weise Effizienzsteigerungen von 20% bzw. Kostensenkungen von 30% moglich sind.","PeriodicalId":424990,"journal":{"name":"Message Understanding Conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129301658","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
T. Schwarz, F. Kehr, Holger Oortmann, Harald Reiterer
{"title":"Die Leitwarte von heute verstehen - die Leitwarte von morgen gestalten!","authors":"T. Schwarz, F. Kehr, Holger Oortmann, Harald Reiterer","doi":"10.1524/9783486853483.93","DOIUrl":"https://doi.org/10.1524/9783486853483.93","url":null,"abstract":"In diesem Beitrag wird eine domanenubergreifende Nutzungskontextanalyse vorgestellt, vor dem Hintergrund der Herausforderung einer stetig ansteigenden Komplexitat der Mensch-Maschine-Schnittstelle in der Arbeitsumgebung von Leitwartenoperatoren. Die mittels teilnehmender Beobachtung und teilstrukturierten Interviews durchgefuhrte Erhebung in Leitwarten hatte die Zielsetzung Gemeinsamkeiten in Bezug auf demographische, ergonomische und tatigkeitsbezogene Eigenschaften zu identifizieren, sowie Verbesserungspotentiale zu erfragen. Auf der Basis der erhobenen Daten werden neue Moglichkeiten vorgestellt, um die Arbeitsumgebung von Operatoren zu optimieren.","PeriodicalId":424990,"journal":{"name":"Message Understanding Conference","volume":"385 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130103770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"What Can the Hundred Languages of Children Teach Us?","authors":"A. Kohlhase, H. Schelhowe, Michael Lund","doi":"10.1524/9783486845488-022","DOIUrl":"https://doi.org/10.1524/9783486845488-022","url":null,"abstract":"In this paper we want to make use of the \"Hundred Languages of Children\" observed by Reggio pedagogue L. Malaguzzi, in order to understand the process of being engaged by and engaging with software. These languages allow children to appropriate objects on many levels. Here, we are interested what this means for usage of software and whether we can learn from them. We will take a close look at the reciprocal aspect of engagement, in particular with respect to software, and derive its relationship with imagination and conceptual metaphors. Concretely, we study the conceptual metaphors used by three children appropriating a software package that was definitely not designed for children, but for adults: MS PowerPoint (PPT). We contrast these use metaphors with the one that is expected for teachers in a PPT training unit. We can learn from these distinct attitudes, that not only the software (designers) are responsible for engagement, but the \"language\" of conceptual metaphors for software use as well.","PeriodicalId":424990,"journal":{"name":"Message Understanding Conference","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132415700","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
T. Götzelmann, M. Götze, Kamran Ali, K. Hartmann, T. Strothotte
{"title":"Practical Illustration of Text: Customized Search, View Selection, and Annotation","authors":"T. Götzelmann, M. Götze, Kamran Ali, K. Hartmann, T. Strothotte","doi":"10.1524/9783486841749.437","DOIUrl":"https://doi.org/10.1524/9783486841749.437","url":null,"abstract":"This poster presents concepts to support authors illustrating their texts. We introduce a system which smoothly integrates the search and adaptation of appropriate illustrations into target documents. It enables the author to search for images and 3D models. To effectively support the context of the document, the view and label layout of the retrieved 3D models can be semi-automatically adjusted. Further on, we explicitly store the label layout in conjunction with the adapted illustrations. Since this information reflects the semantic and pragmatic content of illustrations, it eases the retrieval, reuse, and adaptation of illustrations in multimedia databases.","PeriodicalId":424990,"journal":{"name":"Message Understanding Conference","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114136476","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Wayne State University: description of the UNO natural language processing system as used for MUC-6","authors":"Lucja Iwanska","doi":"10.3115/1072399.1072422","DOIUrl":"https://doi.org/10.3115/1072399.1072422","url":null,"abstract":"The UNO natural language processing (NLP) system implements a Boolean algebra computational model of natural language [Iwanska, 1992] [Iwanska, 1993] [Iwanska, 1994] [Iwanska, 1996b] and reflects our research hypothesis that natural language is a very expressive, yet computationally tractable knowledge representation and reasoning system with its own representational and inferential machinery. One of our goals is to experimentally demonstrate that an NLP system that closely parallels the representational and inferential characteristics of natural language allows one to achieve an in-depth processing (eg., querring automatically from texts created knowledge bases or entity classification), with close-to-real-time, high-recall-and-precision performance.","PeriodicalId":424990,"journal":{"name":"Message Understanding Conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129765517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Lockheed Martin: LOUELLA PARSING, An NLToolset System for MUC-6","authors":"L. Childs, Louise Guthrie, I. Sider","doi":"10.3115/1072399.1072410","DOIUrl":"https://doi.org/10.3115/1072399.1072410","url":null,"abstract":"During the 1980s. General Electric Corporate Research and Development began the design and implementation of a set of text-processing tools known as the NLToolset. This suite of tools developed, over time, in cooperation with a subgroup of the Management and Data Systems Operations component of General Electric Aerospace. Through corporate mergers, this subgroup has become the Language Exploitation Technologies group of the Lockheed Martin Management and Data Systems division. Over the years, the toolset has evolved into a robust set of aids for text analysis. It has been used to build a variety of applications, and the knowledge gained from each application has been utilized to improve the toolset. The LOUELLA PARSING system was designed with the latest version of the NLToolset.","PeriodicalId":424990,"journal":{"name":"Message Understanding Conference","volume":"153 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132636272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}