Journal of Public Policy and Management Review最新文献

{"title":"IMPLEMENTASI PROGRAM REVITALISASI DI KAWASAN KOTA LAMA SEMARANG","authors":"Bima Bayu Aji, Ari Subowo","doi":"10.14710/JPPMR.V10I1.29703","DOIUrl":"https://doi.org/10.14710/JPPMR.V10I1.29703","url":null,"abstract":"Kota Lama Semarang merupakan salah satu objek wisata yang banyak dikunjungi oleh wisatawan lokal maupun wisatawan asing. Tingginya minat wisatawan yang mengunjungi Kawasan Kota Lama Semarang merupakan salah satu prestasi bagi Pemerintah Kota Semarang. Dulunya Kawasan Kota Lama Semarang terkenal dengan Kawasan yang kumuh dan kriminalitasnya yang tinggi, maka dari itu Pemerintah Kota Semarang membuat suatu program yaitu merevitalisasi Kawasan Kota Lama Semarang.Tujuan dari penelitian ini adalah untuk melihat bagaimana implementasi program revitalisasi pada objek wisata Kawasan Kota lama Semarang. Penelitian ini menggunakan pendekatan kualitatif-deskriptif dengan Teknik pengumpulan data yaitu observasi, wawancara, dan dokumentasi. Hasil penelitian ini menunjukan bahwa usulan Pemerintah Kota Semarang melalui Dinas Pariwisata Kota Semarang dan dibantu oleh BPK2L ke Kementrian PUPR pusat berhasil dengan wajah baru Kawasan Kota Lama Semarang yang sekarang, namun ada beberapa variabel yang mempengaruhi keberhasilan dari program revitalisasi di Kawasan Kota Lama Semarang yaitu komunikasi, sumber daya,disposisi,dan struktur birokrasi yang masih perlu diperhatikan.","PeriodicalId":408266,"journal":{"name":"Journal of Public Policy and Management Review","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129622541","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analisis Penanganan Keluhan di Pusat Pengelolaan Pengaduan Masyarakat (P3M) Kota Semarang","authors":"Robby Indra Lukman, Ida Hayu Dwimawanti","doi":"10.14710/JPPMR.V10I1.29723","DOIUrl":"https://doi.org/10.14710/JPPMR.V10I1.29723","url":null,"abstract":"Public Complaint is the government's effort as a form of fulfilling citizens' rights in managing the aspirations, demands, desires and complaints of the community. Therefore the government is always expected to be able to always improve the quality of services in government institutions, especially in serving the community.In Law Number 25 of 2009 Article 8 paragraph (2) concerning Public Services clearly states that the importance of providing public services to create Public Complaint, through the Public Complaint, the government seeks to facilitate the community by creating a bridge of communication between the government and the public. Public complaints aim at to be able to provide a two-way interactive communication space between the government and the community, thereby facilitating accessibility in providing aspirations, conveying wishes, complaints and demands of the community. To achieve this goal, SP4N LAPOR! as a forum that manages public complaints nationally, the city of Semarang answers the integration of SP4N LAPOR! by establishing the Public Complaints Management Center (P3M) Semarang City through Online Complaint Service named LAPORHENDI. Providing space to express thoughts verbally, in writing or so on the implementation of public services by the government as a form of control efforts to obtain optimal quality services in accordance with applicable regulations, norms and principles. Implementation of Public Complaint Management Center (P3M) Semarang cannot be said optimal yet, because there are still obstacles that have resulted in some being late or even not having a clear process of continuity of complaints. To answer this problem, the author uses a qualitative method approach accompanied by a complaint service quality theory from various views of experts and is used as a foundation to analyze whether Semarang City P3M Service Quality is running properly. This is necessary to examine several influencing indicators by observing, interviewing and reviewing documents in the field that have an impact on the efficiency of the implementation of Complaints Handling at the Public Complaints Management Center (P3M) in Semarang City.","PeriodicalId":408266,"journal":{"name":"Journal of Public Policy and Management Review","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126412921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"INOVASI SISTEM PERIZINAN USAHA MIKRO MELALUI OSS (Online Single Submission) PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) KOTA SEMARANG","authors":"Sintya Farah, Retno Sunu Astuti","doi":"10.14710/JPPMR.V10I1.29632","DOIUrl":"https://doi.org/10.14710/JPPMR.V10I1.29632","url":null,"abstract":"Pada negara berkembang salah satu yang menjadi prioritas utama dalam melaksanakan kegiatan negaranya adalah pembangunan nasional, begitu halnya dengan bangsa Indonesia. Usaha mikro, kecil dan menengah (UMKM) mempunyai peran yang sangat vital dalam pembangunan dan pertumbuhan ekonomi, tidak hanya di negara sedang berkembang, namun juga di negara maju. UMKM sangat penting karena menyerap paling banyak tenaga kerja. Penelitian ini adalah Deskriptif dengan menggunakan pendekatan Kualitatif. Sebuah inovasi harus mempunyai keunggulan dan nilai lebih dibandingkan dengan inovasi sebelumnya. Selalu ada sebuah nilai kebaruan yang melekat dalam inovasi yang menjadi ciri yang membedakan dengan yang lain. Inovasi perizinan online Tujuan dari penelitian adalah dapat sangat mempermudah para pelaku usaha untuk segera mendapatkan perizinannya hanya dengan melalui online sudah dapat segera mendapatkan izin usahanya. Berdasarkan hasil penelitian yang dilakukan mengenai inovasi perizinan online (Online Single Submission) pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu dapat dilihat pada bab ini dapat disimpulkan dari hasil penelitian dan pembahasan bahwa Inovasi OSS ini sudah berhasil","PeriodicalId":408266,"journal":{"name":"Journal of Public Policy and Management Review","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122764993","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Kualitas Pelayanan Puskesmas Padangsari Semarang ( Studi Tentang Hubungan Antara Kehandalan, Bukti Langsung, Daya Tanggap, Jaminan dan Empati Dengan Kepuasan Pasien )","authors":"Septiana Shinta Handayan, Ari Subowo","doi":"10.14710/JPPMR.V10I1.29594","DOIUrl":"https://doi.org/10.14710/JPPMR.V10I1.29594","url":null,"abstract":"Penelitian ini bertujuan untuk mengetahui hubungan kualitas pelayanan terhadap kepuasan pasien di Puskesmas Padangsari. Penelitian ini menggunakan metode kuantitatif deskriptif dengan pengumpulan data melalui penyebaran kuesioner. Instrumen pengumpulan data adalah kuesioner yang terdiri dari 25 item, keabsahan dan keandalan kuesioner dikonfirmasi. Responden yang terlibat sebanyak 100 orang. Dalam penelitian ini menggunakan metode pengukuran kualitas layanan oleh Pasuraman et.al yang terdiri dari 5 dimensi kualitas layanan; kehandalan, bukti langsung, daya tanggap, jaminan dan empati.. Untuk analisis data menggunakan korelasi berganda dan statistik deskriptif digunakan melalui aplikasi SPSS 24. Pada masing-masing sub variabel X1, X2, X3, X4 dan X5 terhadap Y dihasilkan X1 memiliki hubungan dengan Y sebesar 0,110. Kemudian X2 0,369. X3 0,304. X4 0,544 dan X5 sebesar 0,452. Kemudian secara bersama-sama kelima variabel X memiliki hubungan sebesar 0,570 signifikansi dengan Y. Pada hasil yang telah dijabarkan diatas tersebut, item yang lebih tinggi hubungan terhadap kepuasan yang dirasakan pasien pada saat berobat di Puskesmas Padangsari terdapat pada sub variabel bukti langsung (X2). Secara umum kualitas pelayanan Puskesmas Padangsari yang diberikan kepada pasien sebagai penerima pelayanan harus terus ditingkatkan, dan perhatian harus diberikan pada setiap elemen termasuk dalam pelayanan yang baik. penderita bisa sembuh dengan cepat, dan abses juga bisa memiliki citra yang baik di masyarakat. Puskesmas juga dapat melakukan evaluasi pelayanan yang secara rutin agar mengetahui mana perlu ditingkatkan diperhatikan.","PeriodicalId":408266,"journal":{"name":"Journal of Public Policy and Management Review","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121645337","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"DIMENSI PELAYANAN PUBLIK DALAM PENGADUAN MASYARAKAT LAPOR HENDI DI KOTA SEMARANG","authors":"Mohammad Irsza Ramadhan, B. Priyadi","doi":"10.14710/JPPMR.V9I4.29000","DOIUrl":"https://doi.org/10.14710/JPPMR.V9I4.29000","url":null,"abstract":"Kota Semarang dengan layanan pengaduan Lapor Hendi merupakan salah satu kota dengan tingkat penyelesaian pengaduan masyarakat dengan 95,73% ketuntasan laporan dari total laporan sebanyak 12.019 laporan. Tujuan penelitian ini adalah menganalisis dimensi pelayanan publik dalam pengaduan masyarakat Lapor Hendi Kota Semarang menggunakan teori pelayanan publik berdasarkan pada, yaitu Kesederhanaan, Kejelasan, Kepastian Waktu, Sumber Daya Manusia, Sarana dan Prasarana, Keadilan, Komitmen, Keamanan, Kemudahan Akses, Pencatatan dan Pemulihan Layanan. Penelitian ini adalah penelitian deskriptif kualitatif. Hasil penelitian menunjukkan, pengelolaan pengaduan sudah cukup baik dengan pengenalan program yang efektif serta akses pengaduan berbagai kanal sosial media yang mempermudah masyarakat untuk melapor. Kecepatan dari program Lapor Hendi cukup baik sesuai dengan SOP yang ada namun masih ada kekurangan pada aspek sumber daya manusia pengelolaan sehingga masih adanya pengaduan yang belum terproses. Adanya pencatatan pengaduan yang dibuat berdasarkan kategori aduan serta adanya pemeriksaan dari Walikota Semarang untuk mengawasi OPD yang paling banyak pelaporannya. Diharapkan kedepannya Lapor Hendi dapat meningkatkan pelayanan publik dengan memaksimalkan personalia pegawai pengelola Lapor Hendi serta untuk pengaduan melalui sosial media bisa lebih memberikan keamanan akan privasi pelapor dan juga penindaklanjutan laporan pengaduan yang lebih baik lagi.","PeriodicalId":408266,"journal":{"name":"Journal of Public Policy and Management Review","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114705697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ADAPTASI MASYARAKAT DESA BEDONO TERHADAP BANJIR ROB DI KECAMATAN SAYUNG, KABUPATEN DEMAK, JAWA TENGAH","authors":"Efita Hospitalia Haloho, Hartuti Purnaweni","doi":"10.14710/JPPMR.V9I4.28997","DOIUrl":"https://doi.org/10.14710/JPPMR.V9I4.28997","url":null,"abstract":"Desa Bedono merupakan salah satu desa di Kecamatn Sayung, Kabupaten Demak yang mengalami banjir rob yang sangat parah sampai saat ini sehingga perlu diteliti bagaimana adapatasi masyarakat di Desa Bedono tersebut. Tujuan dari penelitian ini adalah untuk menganalisis bagaimana dampak banjir rob terhadap, ekonomi masyarakat, sosial masyarakat, dan fisik..Penentuan informan dengan mengunakan teknik purposive. Adaptasi di Desa Bedono meliputi tiga komponen yaitu, adaptasi fisik, adaptasi ekonomi, adaptasi sosial dan untuk menganalisis dampak banji rob di Desa Bedono. Metode yang digunakan dalam penelitian ini adalah penelitian deskriptif kualitatif. Teknik pengumpulan data menggunakan teknik wawancara,observasi dan dokumentasi Hasil penelitian menunjukkan bahwa adptasi yang dilakukan adalah adaptasi fisik dengan meninggikan pondasi lantai rumah, membuat rumah panggung, membuat tanggul,adaptasi ekonomi yang dilakukan adalah dengan beralih mata pencaharian, wisata, budidaya kerang, dan adaptasi yang dilakukan terhadap sosial adalah dengan tetap menjalankan kegiatan-kegiatan sosial dengan waktu yang sudah ditentukan.","PeriodicalId":408266,"journal":{"name":"Journal of Public Policy and Management Review","volume":"32 4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131129532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ANALISIS KOMPONEN PENGEMBANGAN PARIWISATA DESA WISATA WONOLOPO KOTA SEMARANG","authors":"Shafira Fatma Chaerunissa, Tri Yuniningsih","doi":"10.14710/JPPMR.V9I4.28998","DOIUrl":"https://doi.org/10.14710/JPPMR.V9I4.28998","url":null,"abstract":"Desa Wisata Wonolopo merupakan desa wisata yang terdapat di Kelurahan Wonolopo Kota Semarang. Kelurahan Wonolopo sebagai Desa Wisata yang ditetapkan pada Surat Keputusan Walikota Nomor 556/407 tahun 2012. Dengan ditetapkannya Kelurahan Wonolopo sebagai Desa Wisata ini diharapkan dapat memberikan peluang pada masyarakat untuk memanfaatkan porensi-potensi yang ada untuk mendukung untuk keberlangsungan kegiatan pariwisata. Tujuan penelitian ini adalah menganalisis bagaimana pengembangan pariwisata berkelanjutan di Desa Wisata Wonolopo menggunakan enam komponen pengembangan pariwisata yaitu Attraction, Accessibilities, Amenities, Acomodation, Activity, dan Ancillary service serta untuk mengidentifikasi dan menganalisis faktor pendukung dan penghambat dalam pengembangan pariwisata di Desa Wisata Wonolopo. Metode penelitian menggunakan pendekatan deskriptif kualitatif. Teknik penentuan informan menggunakan teknik purposive. Teknik pengumpulan data menggunakan teknik wawancara,observasi dan dokumentasi. Hasil penelitian menunjukkan pengembangan pariwisata di Desa Wisata Wonolopo belum optimal, masih ada yang perlu di perbaiki dari masing-masing komponen tersebut.","PeriodicalId":408266,"journal":{"name":"Journal of Public Policy and Management Review","volume":"122 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125927762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analisis Kemampuan Pegawai, Motivasi Kerja Dan Iklim Organisasi Dengan Kinerja Pegawai Dinas Pendidikan, Kebudayaan, Dan Pemuda Olahraga Kabupaten Semarang","authors":"Meity Sri Anggarwati, Herbasuki Nurchayanto","doi":"10.14710/JPPMR.V9I4.28964","DOIUrl":"https://doi.org/10.14710/JPPMR.V9I4.28964","url":null,"abstract":"This research aims to find out the correlation between employee ability, work motivation and organizational climate with the performance employee in the Dinas Pendidikan, Kebudayaan, dan Pemuda Olahraga in Semarang Regency. Respondents in this research is 51 employees of Dinas Pendidikan, Kebudayaan, dan Pemuda Olahraga in Semarang Regency. The data analysis method used Kendall Tau correlation coefficient to find out how much the correlation between each independent variables with dependent variables, Kendall concordance correlation to find out how much the correlation between all independent variables together with dependent variables, and the coefficient of determination to know how much the percentage of influence three independent variables on employee performance. The results of the research is show the conclusion that, 1) there is a positive and significant correlation between employee ability on employee performance (r = 0.619), 2) there is a positive and significant correlation between work motivation on employee performance (r = 0.578), 3) there is a positive and significant correlation between organizational climate on employee performance (r = 0.628), 4) there is a positive and significantly correlation between all employee ability, work motivation, and organizational climate together has correlation on employee performance by 0.883, and 5) employee ability, work motivation, and organizational climate has the correlation that affects employee performance by 74.9% is indicated by the coefficient of determination R2 = 0.749.","PeriodicalId":408266,"journal":{"name":"Journal of Public Policy and Management Review","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127045837","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"PROSES EVALUASI KEBIJAKAN DANA DESA PERATURAN BUPATI NOMOR 71 TAHUN 2016 TENTANG TATA CARA PEMBAGIAN DAN PENETAPAN DANA DESA di KABUPATEN SEMARANG (Studi Kasus di desa Jatijajar, Kecamatan Bergas)","authors":"Ade Wicaksono, Dyah Hariani","doi":"10.14710/JPPMR.V9I4.28948","DOIUrl":"https://doi.org/10.14710/JPPMR.V9I4.28948","url":null,"abstract":"Tujuan dari penelitian ini adalah untuk mengevaluasi penggunaan dana desa yang mengacu kepada Peraturan Bupati Nomor 71 Tahun 2016 di Desa Jatijajar Kecamatan Bergas Kabupaten Semarang. Penelitian ini merupakan penelitian deskriptif kualitatif dengan metode pengumpulan data menggunakan observasi, wawancara dan studi dokumentasi. Hasil penelitian ini mengungkapkan bahwa penggunaan Dana Desa Jatijajar Kecamatan Bergas telah sesuai dengan Peraturan Bupati Semarang Nomor 71 Tahun 2016, Hal ini dikarena beberapa indikator antara lain 1) penggunaan dana desa telah sesuai dengan kebutuhan, tepat sasaran dan dirasakan manfaatnya oleh masyarakat 2) pelaksanaan telah sesuai aturan yang ada mulai dari Undang-Undang sampai dengan Perdes serta adanya keterlibatan masyarakat secara langsung dalam proses perencanaan, pelaksanaan dan evaluasi 3) kebijakan dana desa berorientasi pada prinsip pemberdayaan masyarakat dan masa depan 4) pelaksanaan pembangunan dan pemberdayaan telah sesuai dengan rencana yang disusun dalam RPJM-Des maupun RKP-Des. Adapun kendala - kendala dalam melakukan proses evaluasi kebijakan dana desa berdasarkan Peraturan Bupati Semarang Nomor 71 Tahun 2016 antara lain sebagai berikut 1) ketidaksiapan secara sikap dan mental serta belum memahami prosedural dalam melaksanakan evaluasi 2) minimnya dana untuk pelaksanaan evaluasi dana desa 3) kurangnya sumber daya manusia dalam pelaksanaan evaluasi 4 ) adanya tumpah tindih peraturan antara pusat dan daerah.","PeriodicalId":408266,"journal":{"name":"Journal of Public Policy and Management Review","volume":"66 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122818499","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"STUDI PENGUKURAN PLACE BRANDING TERHADAP PENINGKATAN KUNJUNGAN WISATA GRAND MAERAKACA DI JAWA TENGAH","authors":"Rosita Wulandari, A. Rahman","doi":"10.14710/JPPMR.V9I4.28959","DOIUrl":"https://doi.org/10.14710/JPPMR.V9I4.28959","url":null,"abstract":"Marketing is often equated with branding. However, in fact, marketing and branding are two different concepts, although both of them are strongly related. Branding is an effort to build and communicate the identity and character of brand into society. Branding is not only applied toward product and service but also toward corporate, event, somebody (personal branding), and place. The process of branding is a new paradigm related with how a place must be managed in the future. Tourism branding is one of place brandings that is often discussed as the increasing of society’s awareness of tourism need. This study aims to discover the branding effectiveness in increasing tourist visitation in the Grand Maerakaca Central Java. The method of this study is qualitative descriptive method with questioner and interview as the collecting data techniques. The data collected method uses statistical tools in the form of a questionnaire to make it easier for researchers in the data collection process considering that the research was carried out at the time of the Covid-19 pandemic. This research subjects were taken as many as 100 people calculated based on the Slovin formula according to the number of visitors in 2018. The data sources used were primary data in the form of questionnaires and PT.PRPP internal data, while secondary data were in the form of legislation regarding tourism, Permen PAN RB, and Youth Service data. Sports and Tourism in Central Java Province. The analysis method uses the value of Community Satisfaction Survey accordance with the Regulation of the Minister of State for Administrative Reform and Reform of the Bureaucracy Number 14 Year 2017 with the evaluation framework of place branding effectiveness that is called City Brand Hexagon. The result of the study shows that place branding in Grand Maerakaca runs smoothly. It is because the Grand Maerakaca has a great attraction to be visited by society. Nevertheless, problem is found in The People indicator that is related with disclosure and employee’s friendliness. It is suggested to form Standard Operational Procedure in providing service and periodic performance evaluation","PeriodicalId":408266,"journal":{"name":"Journal of Public Policy and Management Review","volume":"47 24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122189103","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}