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Frontiers of Health Services Management最新文献

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The Bottom Line: Strategy Drives Financial Growth in Healthcare. 底线:战略推动医疗保健行业的财务增长。
Frontiers of Health Services Management Pub Date : 2021-12-01 DOI: 10.1097/HAP.0000000000000130
Trudy Land
{"title":"The Bottom Line: Strategy Drives Financial Growth in Healthcare.","authors":"Trudy Land","doi":"10.1097/HAP.0000000000000130","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000130","url":null,"abstract":"","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":" ","pages":"2-4"},"PeriodicalIF":0.0,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39918617","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Productivity Efforts and Service Line Development Sustain Margin Improvement. 生产力努力和服务线的发展维持利润率的提高。
Frontiers of Health Services Management Pub Date : 2021-12-01 DOI: 10.1097/HAP.0000000000000126
Patty White
{"title":"Productivity Efforts and Service Line Development Sustain Margin Improvement.","authors":"Patty White","doi":"10.1097/HAP.0000000000000126","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000126","url":null,"abstract":"<p><strong>Summary: </strong>How can healthcare organizations best attain sound financial results and, in turn, sustain market growth? Leaders at St. Joseph's Hospital and Medical Center, part of Dignity Health Arizona, realized that they could not cut their way to success. They needed a plan for strategic growth that fit their corporate mission and expanded their market. They moved forward with a proven productivity process that would engage stakeholders at all levels of the organization. Supported by commitments to the necessary financial investment and the patience to see the plans through, their efforts have paid off with substantial improvements in margin. Similar financial growth success stories are playing out in other markets, including Froedtert Health in Wisconsin and Avera Health in South Dakota.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":" ","pages":"18-22"},"PeriodicalIF":0.0,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39762835","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Employee Energy and Engagement: Keys to Clinician and Organization Well-Being in a Crisis. 员工精力和敬业度:危机中临床医生和组织健康的关键。
Frontiers of Health Services Management Pub Date : 2021-10-01 DOI: 10.1097/HAP.0000000000000120
Harjot Singh
{"title":"Employee Energy and Engagement: Keys to Clinician and Organization Well-Being in a Crisis.","authors":"Harjot Singh","doi":"10.1097/HAP.0000000000000120","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000120","url":null,"abstract":"<p><strong>Summary: </strong>Well-being, engagement, and burnout among clinicians are interconnected, and the common denominator is energy. Decades of research show that employees' energy is a decisive factor in achieving organizational outcomes. Knowing this, healthcare leaders can create well-being programs with measurable outcomes that make a positive impact on the bottom line. Just as important, leaders can avoid wasting money on fruitless efforts. How can clinician well-being be incorporated in organizational culture and strategic and operational plans? What are the special challenges to achieving clinician well-being? What key leadership actions promote and protect the well-being of clinicians? Which approaches are most effective during a crisis such as the COVID-19 pandemic? This article addresses those questions by presenting the rationale and methodology behind well-being programs that also address engagement and burnout so that clinicians can succeed in times of crisis and beyond.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"38 1","pages":"39-44"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9995827","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A Deep-Rooted Culture Evolves to Support Healthcare Heroes. 一种根深蒂固的文化演变成支持医疗保健英雄。
Frontiers of Health Services Management Pub Date : 2021-10-01 DOI: 10.1097/HAP.0000000000000117
Jim Dunn
{"title":"A Deep-Rooted Culture Evolves to Support Healthcare Heroes.","authors":"Jim Dunn","doi":"10.1097/HAP.0000000000000117","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000117","url":null,"abstract":"<p><strong>Summary: </strong>Enhancing employee well-being and creating a distinct employee experience are crucial to the success of Atrium Health. Our strategies for listening, well-being, and experience have always been deep-rooted in our culture, and the COVID-19 pandemic brought extraordinary opportunities to refresh those strategies as we carried out our mission during a time of uncertainty, crisis, and disruption to our everyday lives. From the start of the pandemic, we have deliberately anticipated the needs of our employees to provide support when they need it most. As the pandemic eases, we continue to make relevant and timely resources available to increase resilience and overall well-being. Our efforts have evolved to support our heroes-including our nonclinical workers-and to better position Atrium Health for future challenges that come our way. Although we are constantly changing, our primary focus remains the same. Employee well-being and experience are a significant part of who we are and an essential element of the care we all provide at Atrium Health.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"38 1","pages":"14-19"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9993322","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Critical Access Hospital Leaders Beat Challenges to Support Their Communities and Staffs. 关键通道医院领导战胜挑战，支持他们的社区和员工。
Frontiers of Health Services Management Pub Date : 2021-10-01 DOI: 10.1097/HAP.0000000000000119
Patricia M Schou
{"title":"Critical Access Hospital Leaders Beat Challenges to Support Their Communities and Staffs.","authors":"Patricia M Schou","doi":"10.1097/HAP.0000000000000119","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000119","url":null,"abstract":"<p><strong>Summary: </strong>Critical access hospitals (CAHs) serve their rural communities as the main access points and communication centers for healthcare, typically with very limited financial, staffing, and support resources. Local residents rely on their CAHs as the only providers for many miles around. When the COVID-19 pandemic hit in early 2020, CAH leaders had to rethink operations and priorities, both internally with staffs and externally with community leaders and organizations. Few critical care beds were available when the need was greatest. Testing was problematic, and cultural barriers complicated care. Now, as virus variants strike where vaccination numbers are low, CAH leaders remain wary of financial hits to elective procedure income, limited resources, and added stress for their staffs. Working with community service organizations and larger regional healthcare centers is a crucial strategy for CAHs as they address care delivery issues and ensure that their caregivers can do their jobs now and in the future.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"38 1","pages":"27-31"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9993324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Behavioral Health in the Pandemic: Making the Shift from Mental Illness to Mental Well-Being. 大流行中的行为健康:从精神疾病转向精神健康。
Frontiers of Health Services Management Pub Date : 2021-10-01 DOI: 10.1097/HAP.0000000000000122
Stephen M Merz
{"title":"Behavioral Health in the Pandemic: Making the Shift from Mental Illness to Mental Well-Being.","authors":"Stephen M Merz","doi":"10.1097/HAP.0000000000000122","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000122","url":null,"abstract":"<p><strong>Summary: </strong>Fighting the global COVID-19 pandemic has shifted from immediate response efforts to recognition of the long-term effects on the mental health and well-being of the general population and healthcare workforce. Leaders need to understand the vital role of behavioral health services in a population-based, integrated healthcare framework and address the needs of the behavioral health workforce to successfully deploy services in their organizations and communities.During the ongoing national response to COVID-19, three major trends have emerged: (1) a shift to telehealth and digital care, (2) greater awareness of the impact on the workforce of the shift to digital care, and (3) an open dialogue to counteract the stigma and discrimination related to mental illness and to emphasize mental well-being instead. When they address stigma and discrimination, healthcare leaders embrace a more holistic approach that welcomes behavioral health professionals as equal, vital members of the care team. They help their organizations advance the mental well-being of all.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"38 1","pages":"32-38"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9993325","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Healthcare Crisis Adds Urgency to Well-Being Efforts for All. 医疗危机增加了全民福祉努力的紧迫性。
Frontiers of Health Services Management Pub Date : 2021-10-01 DOI: 10.1097/HAP.0000000000000123
Trudy Land
{"title":"Healthcare Crisis Adds Urgency to Well-Being Efforts for All.","authors":"Trudy Land","doi":"10.1097/HAP.0000000000000123","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000123","url":null,"abstract":"","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"38 1","pages":"1-3"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9993320","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Learning from the Past to Face the Worst with Our Best. 从过去学习，用最好的面对最坏的。
Frontiers of Health Services Management Pub Date : 2021-10-01 DOI: 10.1097/HAP.0000000000000118
Barclay E Berdan
{"title":"Learning from the Past to Face the Worst with Our Best.","authors":"Barclay E Berdan","doi":"10.1097/HAP.0000000000000118","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000118","url":null,"abstract":"<p><strong>Summary: </strong>At Texas Health Resources, the well-being of our patients, our workforce, and our communities has long been at the core of who we are and the driving force behind business decisions, employee interactions, programs, practices, and the patient care we deliver. It is in our DNA, from our vision \"to partner with you for a lifetime of health and well-being\" to Our Texas Health Promise: Individuals Caring for Individuals, Together. That solid foundation-always the basis of our business preparations-made it possible for us to weather the challenges brought by the COVID-19 pandemic and to prepare ourselves for what comes next, emerging stronger and with sustained energy to transform the enterprise on the other end.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"38 1","pages":"20-26"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9993323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Pandemic Hastens Cleveland Clinic's Unified Well-Being Strategy. 流行病促使克利夫兰诊所的统一福祉战略。
Frontiers of Health Services Management Pub Date : 2021-10-01 DOI: 10.1097/HAP.0000000000000121
K Kelly Hancock, Chad V Minor
{"title":"Pandemic Hastens Cleveland Clinic's Unified Well-Being Strategy.","authors":"K Kelly Hancock,&nbsp;Chad V Minor","doi":"10.1097/HAP.0000000000000121","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000121","url":null,"abstract":"<p><strong>Summary: </strong>Across the healthcare landscape, the COVID-19 pandemic has been incredibly challenging. It also has been a catalyst for change. It has ignited a redesign of the US health system and presented opportunities in areas such as caregiver and patient communication, digital practice, telehealth and virtual care, and more. Notably, the pandemic also has shined a new light on caregiver well-being. As executive leaders of Cleveland Clinic's Caregiver Office, our top priority throughout the pandemic has been to support our caregivers professionally and personally-to help them be their best for themselves and for their fellow caregivers, our patients, our organization, and our communities. Today, Cleveland Clinic is realizing the profound impact of many of the strategies put in place during the pandemic and seeing how COVID-19 accelerated our organization's unified vision for caregiver well-being. This article offers insight into Cleveland Clinic's commitment to caregiver well-being, highlights actions we undertook during the pandemic, shares the resulting lessons we learned, and showcases how those lessons are shaping our future caregiver well-being strategy.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"38 1","pages":"4-13"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9993321","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Systemness Taps the Power of Interdependence in Healthcare. 系统性挖掘医疗保健中相互依赖的力量。
Frontiers of Health Services Management Pub Date : 2021-07-01 DOI: 10.1097/HAP.0000000000000110
Charles D Stokes, Rod Brace
{"title":"Systemness Taps the Power of Interdependence in Healthcare.","authors":"Charles D Stokes,&nbsp;Rod Brace","doi":"10.1097/HAP.0000000000000110","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000110","url":null,"abstract":"<p><strong>Summary: </strong>While the term systemness has been used in the healthcare sector for decades, its definition varies from organization to organization. Still, the goals are consistent: to improve patient experience, lower costs, reduce risk, and provide insights into a wide range of care and management issues. Most health systems face similar challenges, such as margin enhancement, quality improvement, increased access, and fending off disruptive competition. Systemness is a way to address these challenges while improving the overall interdependence of the organization. Although embraced by and advantageous to healthcare organizations, systemness efforts often fail. The obstacles are surmountable when organizations thoroughly analyze the achievable scale of systemness, community resources, and current mindset regarding the good of the whole. Leaders must play a vital role in promoting systemness by providing education and a routine review of day-to-day organizational activities. Sometimes, systemness requires a change in leadership or an updating of leadership skills.Organizations must recognize and assess their culture as it relates to principles of independence versus interdependence, and refocus clinical standardization through best-practice protocols and policies as COVID-19 affects the already-fractured healthcare sector. Fortunately, current and developing artificial intelligence, wearables, at-home testing, and improved technologies promise to provide a needed break for a contracting physician field and fatigued front line, and they present an opportunity for those organizations poised to meet the systemness challenge.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"37 4","pages":"17-27"},"PeriodicalIF":0.0,"publicationDate":"2021-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10345679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
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