Proceedings of the International Conference on Creative Economics, Tourism and Information Management最新文献

{"title":"Designing System Integration Testing to Test Reduction and Migration Payment Transaction Data at PT Telekomunikasi Indonesia, Tbk","authors":"Labbaika Putri Tiovani, Warih Puspitasari, U. Y. K. Hediyanto","doi":"10.5220/0009865701150120","DOIUrl":"https://doi.org/10.5220/0009865701150120","url":null,"abstract":": To run transactions and operational activities, PT Telekomunikasi Indonesia, Tbk as one of the biggest telecommunication service providers in Indonesia requires an Enterprise Resource Planning (ERP) application that can integrate all business processes in real-time, namely SAP. Telkom Indonesia has been providing home telephone service since they established. By the time, POTS customers are increasing every year, hence data that is managed and stored in a database is increasing as well. Due to that problem, Telkom Indonesia experienced several issues such as failure during data backup, data restoration that took a long time that it interferes system performance. Because of that, Telkom Indonesia will migrate and reduce data. To ensure the consistency, completeness, and accuracy of data before and after the migration and reduction process, a test is needed with System Integration Testing (SIT) methodology. This study aims to design SIT on POTS customer payment transactions at PT. Telekomunikasi Indonesia, Tbk.","PeriodicalId":394577,"journal":{"name":"Proceedings of the International Conference on Creative Economics, Tourism and Information Management","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125143783","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Development of Agrotourism Potential Salak Pondoh in Sleman Regency based on Geographical Indication Rights: Case Study of Geographical Indication Protection Community at Salak Pondoh Sleman Jogja (KPIG-SPS) Sleman Regency","authors":"Susilo Budi Winarno, T. Panghastuti, Endro Isnugroho, A. Murti","doi":"10.5220/0009868803000305","DOIUrl":"https://doi.org/10.5220/0009868803000305","url":null,"abstract":"Agrotourism based on Geographical Indication of Salak Pondoh Sleman Jogja is a product of exclusive natural wealth, a subsystem of special interest tourism that is very relevant in an effort to increase farmers’ economic sources while protecting land with potential Geographical Indications (GI) as national economic assets and can be a factor in maximizing the empowerment of natural and human resources that have the potential to create new employment opportunities. With the existence of the Geographical Indication Right (GIR) on the product of ”Salak Pondoh Sleman Jogja” the reputation of the region will naturally be lifted. On the other hand, the supporting factors in the form of natural beauty, traditional knowledge of the community and biological resources will have a positive impact on the development of agrotourism. To support the development of agro-tourism based on Geographical Indications of Salak Pondoh Sleman Jogja, standardization and quality assurance of agro-tourism management for tourist destination objects are required through FS-GAP and FS-IPM training to obtain register certificates and advanced training to obtain further certificates (organic certificates). Furthermore, SOP-GAP is an implementation standard that is implemented and used as the main benchmark uniformly and enviably for all farmer groups incorporated in the ’Prima Sembada’ association members who are members of the Salak Ponodoh Sleman Geographical Protection Community (KPIG-SPS) to provide guarantees towards the quality of salak cultivation, production and marketing processes that are integratedly an instrument that supports the development of agro-tourism based on Geographical Indications. The research methodology used in this study is descriptive analysis method to explore the preferences of consumers and producers. This research is aimed at increasing added value and power for the use of Geographical Indication Rights (GIR) on the product of ” Salak Pondoh Sleman Jogja”. The results of this study indicate that the tendency towards organic products ” Salak Pondoh Sleman Jogja ” attracts the enthusiasm of farmers in Geographical Indication Rights (HIG) based agrotourism development.","PeriodicalId":394577,"journal":{"name":"Proceedings of the International Conference on Creative Economics, Tourism and Information Management","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132904379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Yoghurt Quality from Soybean Milk with Carrot Combination (Daucus Carota L)","authors":"Johannes Kurniawan","doi":"10.5220/0009858000610066","DOIUrl":"https://doi.org/10.5220/0009858000610066","url":null,"abstract":"Dietary fiber in fruits and vegetables is also beneficial for health which functions to control weight or obesity, overcome diabetes, prevent digestive disorders, colon cancer, and reduce blood cholesterol and cardiovascular disease. The method used in this study used the quasi-experimental method. Experimental research is one type of quantitative research that is very strong for measuring causal relationships. Data collection techniques in this study were conducted every 8 hours for 3 days. Data collected for the variable physical quality of soy milk includes 4 parameters, namely color, texture, aroma, and taste. Data collected for each parameter is the score data obtained from several panelists. The treatment of adding carrot extract by 15% and 30% affects the quality changes that occur in soy milk-based yogurt. By only distinguishing the addition of 15% and 30%, it can prove the influence of quality changes on soybean milk yogurt.","PeriodicalId":394577,"journal":{"name":"Proceedings of the International Conference on Creative Economics, Tourism and Information Management","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134451960","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Does the Context of MSPDM Analysis Relevant in Rural Tourism?: Case Study of Pentingsari, Nglanggeran, and Penglipuran","authors":"S. Priatmoko, Yitno Purwoko, .. Anwani","doi":"10.5220/0009857400150021","DOIUrl":"https://doi.org/10.5220/0009857400150021","url":null,"abstract":"This study aims to proof of the presence of variables in Marketing, Sustainability, Participation and Disaster Mitigation (MSPDM) based on research conducted in three tourist destination villages namely Nglanggeran in Gunung Kidul Regency, Pentingsari in Sleman Regency (both of them are located in Yogyakarta Special Province), and Penglipuran in Bangli District, Bali Province, Indonesia. MSPDM analysis is a new method as an alternative to SWOT analysis in community-based tourism planning and needs to be assesed before it becomes commonly understandable method. The methods in the MSPDM analysis quantitatively measure the variables of Marketing, Sustainability, Participation, and Disaster Mitigation from several locations. The searching for these variables is carried out on tourist attractions, existing facilities and infrastructure, and tourism potential that can be displayed in the development area.","PeriodicalId":394577,"journal":{"name":"Proceedings of the International Conference on Creative Economics, Tourism and Information Management","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133122090","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Loyalty towards Islamic Microfinances Industry: The Role of Religiosity, Image, and Trust","authors":"Fertika Puspita Dewi","doi":"10.5220/0009868202620267","DOIUrl":"https://doi.org/10.5220/0009868202620267","url":null,"abstract":": Developing and generating customer loyalty is very important to give a positive impact on business results such as deposit amount, operating and marketing costs, rate customer retention and income. By having customers who are loyal to the product or organization, a business organization will be able to improve its business performance. Therefore, understanding the way to build customer loyalty is very important for every organization. In other words, loyalty is an important key for developing sustainable competitive advantage. However, the literature shows a lack of attention in assessing loyalty in the context of Islamic microfinance institutions (sharia cooperatives/BMTs). This study attempts to examine customer loyalty of Islamic microfinance institutions (sharia cooperatives/BMTs) through three important determinants, religiosity, image, and trust. This study used a field survey based on self-managed questionnaires with 300 respondents in total. The samplings were taken from some major cities in West Java Province, Indonesia, as representatives. The sample data were analyzed statistically through path analysis with the Partial Least Square Structural Equation Model (PLS-SEM) to determine perceptions of religiosity, image, trust, and loyalty. The results of this study indicate that Trust and Image have a positive effect on loyalty, but Religiosity does not. This finding shows that even though a person’s religiosity is considered good, it does not make the customer loyal to sharia cooperatives/BMTs. Customers will be more loyal if sharia cooperatives/BMTs can provide good image and trust, that will generate customer’s desire to be loyal. However, Religiosity has an influence on Trust and Image, so it is still important to increase Religiosity so that it can indirectly increase Loyalty.","PeriodicalId":394577,"journal":{"name":"Proceedings of the International Conference on Creative Economics, Tourism and Information Management","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133617819","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analysis of the Effect of Internal and External Factors on the Inefficiency Toward Profitability of Islamic Banking Industry in Indonesia","authors":"Muhammad Maulana","doi":"10.5220/0009868502830287","DOIUrl":"https://doi.org/10.5220/0009868502830287","url":null,"abstract":"Getting profits is the main goal of establishing a business entity, one of which is Islamic banking. One of the ways to increase the profitability of Islamic banking is efficiency. This study aims to examine the internal and external factors that affect Islamic banking industry inefficiencies which consist of internal factors, namely Non-Performing Finance (NPF) and bank size, as well as external factors, namely inflation, and the impact of Islamic banking inefficiency on the profitability of Islamic banking. Every bank needs to maintain a level of bank operational efficiency. Islamic banking needs to know how to control it so that bank operations remain efficient with the aim of banks being able to increase profits. The populations of this study are all Bank Umum Syariah (BUS) and Unit Usaha Syariah (UUS) in Indonesia. The sample used in this study is all BUS and UUS in Indonesia with research time limits of the period 2007-2018. The data analysis technique used is path analysis. The results of the analysis shown that Non Performing Finance (NPF), and bank size have a significant impact on Islamic banking inefficiency, and the results of data analysis show that inflation does not have a significant impact on Islamic banking inefficiency, and Islamic banking industry inefficiency has a negative and significant impact on profitability. The results of this study can be used as a consideration for the Islamic banking industry management to increase efficiency in bank operations, because of efficiency can be a positive signal to encourage increased profits earned by Islamic banking industry.","PeriodicalId":394577,"journal":{"name":"Proceedings of the International Conference on Creative Economics, Tourism and Information Management","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125761979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Industrial Revolution (IR4.0) Impact on Management","authors":"Baderisang Mohamed, Shaira Ismail, Dahlan Abdullah","doi":"10.5220/0009865501040109","DOIUrl":"https://doi.org/10.5220/0009865501040109","url":null,"abstract":"Industry 4.0 refers to the development processes that took place in industries primarily in the manufacturing and chain production departments. The managerial decisions made by executives in industry 4.0 setting has significant impacts on various areas such as technology, data management and analytics, data security, risk management, regulatory compliance, validation, and human resource practices. The fourth industrial revolution will see a massive application of Artificial Intelligence, sensors, enterprise-level solution platforms, and Machine Learning. It is also projected that the volume of external and internal Internet of Things (IoT) data will increase in industry 4.0 and will see a dramatic transformation to information. The IR4.0 will lead to an excess flow of data to quality professionals in real-time and this data will emerge from multiple sources simultaneously calling for intelligent use to enable quick and efficient decision making. The managers and quality management personnel need to make appropriate decisions that will see a smooth transition to digital technology to improve the efficiency and quality of produced goods and services.The fourth industrial revolution will make it compulsory for companies to implement effective risk management strategies with the aim of improving product quality and operational efficiency by allowing machine learning and AI to provide the best services. For that reason, the risk management team needs to draw plans that will see the proper implementation of these strategies. Moreover, the quality managers need to ensure effective implementation of Quality 4.0 or EQMS 4.O that will go hand in hand with the fourth industrial revolution. Previous studies on how industry 4.0 influences managerial decisions have been insufficient and unsatisfactory. Therefore, the paper aims at providing a comprehensive discussion of the impacts of the fourth industrial revolution on management.","PeriodicalId":394577,"journal":{"name":"Proceedings of the International Conference on Creative Economics, Tourism and Information Management","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116493729","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Customer Loyalty Classification with RFM and Naïve Bayes for Decision Making in Indonesia E-Commerce Industry","authors":"I. Ranggadara, Ifan Prihandi, Sfenrianto, Nilo Legowo","doi":"10.5220/0009866201470152","DOIUrl":"https://doi.org/10.5220/0009866201470152","url":null,"abstract":": The problem faced by the e-commerce industry in determining customer loyalty is that it is challenging to be classified because to set strategy in every year the company should define customers who are feasible in terms of loyalty to the company. The differentiator in this study uses Naive Bayes as a classification method in detail to the attributes that are tested and the customer is classified by the RFM method and in previous studies that have been conducted by other researchers are still little discussing the combining of these two methods between Naive Bayes and RFM, then positioning in this research between ecommerce business actors, the business competition to get customer loyalty is very important as a basis for taking appropriate decision making for stakeholders. Then the result from Naive Bayes is 62% feasible and not feasible 38% then assisted by RFM method as data analysis to each customer based on segmentation use ”usage rate” attribute on data so that with processed data can make an essential reference in making decisions.","PeriodicalId":394577,"journal":{"name":"Proceedings of the International Conference on Creative Economics, Tourism and Information Management","volume":"57 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114453729","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A Development of Tahfiz Selangor School System","authors":"Suziyanti Marjudi, Md. Sidin Ahmad Ishak, Syahirah Ismail, Eda Suhana Sharudin, Ab Razak Bin Aripin, Hafizah Khusni","doi":"10.5220/0009865400980103","DOIUrl":"https://doi.org/10.5220/0009865400980103","url":null,"abstract":"","PeriodicalId":394577,"journal":{"name":"Proceedings of the International Conference on Creative Economics, Tourism and Information Management","volume":"34 11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129596213","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Develop CRM on E-Business for Online Course","authors":"Ionia Veritawati, Sandriyana Kusuma Wardani","doi":"10.5220/0009858300780084","DOIUrl":"https://doi.org/10.5220/0009858300780084","url":null,"abstract":"Customer Relationship Management (CRM) is one of the popular components of e-business in the education sector. CRM is a business strategy that uses information technology to expand a relationship with customers and increase revenue for the owner. This research aims to develop CRM on e-business in the education sector which name gurupanda online course. Actors in this online course use case diagram are consist of admin and customers. Admin is representative of the owner of e-learning business and sales who manages all activities in gurupanda. Customers have two functions, as exercise seeker and exercise maker. Waterfall model is used as a methodology for developing this CRM. The black box method is applied for testing from the customers point of view. The results state of scenario testing are valid. Therefore, it was concluded that gurupanda online course runs well and as expected, especially for manage customer relationship.","PeriodicalId":394577,"journal":{"name":"Proceedings of the International Conference on Creative Economics, Tourism and Information Management","volume":"13 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"113965173","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}