Journal of Global Hospitality and Tourism最新文献

{"title":"Effects of nutrient claims on consumer purchasing of snacks in white-collar and blue-collar working environments","authors":"Cecily R. Martinez, A. Bardwell, J. Schumacher, Jennifer L Barnes","doi":"10.5038/2771-5957.1.2.1012","DOIUrl":"https://doi.org/10.5038/2771-5957.1.2.1012","url":null,"abstract":"The objective of this study was to examine nutrient claims signage on the purchasing of snacks in corporate foodservice operations. The effectiveness of claims among foodservice operations serving primarily administrative roles (white-collar) were compared with those serving primarily manufacturing roles (blue-collar). An experimental study was conducted through the implementation of six nutrient claims evaluated by a group of registered dietitians. The snack items were conveniently placed near the cash register to “nudge” purchases, and sales of snacks before and after the implementation of claims were examined. Paired-samples t-tests indicated that after nutrient claims were implemented, sales of snacks increased in both groups. Blue-collar snack purchases increased by 79.8% after the six claims were implemented, and white-collar snack purchases increased by 33.2%. Results indicate that nutrient claims that had a significant impact on sales differed between the two groups.","PeriodicalId":389246,"journal":{"name":"Journal of Global Hospitality and Tourism","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115817608","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Evidence of local gastronomy in rural destinations: A cross-European study","authors":"Michael Vieregge","doi":"10.5038/2771-5957.1.2.1011","DOIUrl":"https://doi.org/10.5038/2771-5957.1.2.1011","url":null,"abstract":"In 2020, the Coronavirus pandemic led to domestic travel to rural destinations. Local gastronomy is key to tourists' expectations, perceptions, and images of rural destinations' authenticity. Empirical data supporting evidence of local gastronomy in rural communities are lacking. This archival research focused on n=549 Cittaslow and non-Cittaslow towns and cities in 19 European countries. Rural towns offer more local gastronomy than cities, and Cittaslow-certified towns more than non-Cittaslow. All rural towns should focus on expanding their local gastronomy, and Cittaslow cities even more so.","PeriodicalId":389246,"journal":{"name":"Journal of Global Hospitality and Tourism","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114924429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Muslim-friendly medical tourism","authors":"Noradiva Hamzah, N. Salleh, Izuli Dzulkifli, Tengku Wook","doi":"10.5038/2771-5957.1.2.1008","DOIUrl":"https://doi.org/10.5038/2771-5957.1.2.1008","url":null,"abstract":"Tourism has emerged as an important socio-economic activity as it is a promising sector in the global economy. In every industry, intellectual capital is a crucial knowledge-based asset. It has become the most potent element in the production of organizational wealth. This article intends to shed some light on intellectual capital from the Islamic Value dimension towards Muslim-friendly Medical Tourism. This study employed a case study approach on five hospitals. The data was collected through in-depth discussions, hospital tours, and interviews. Within-case analysis was conducted in analyzing the data. This study found that, the hospitals’ management highlighted that taqwa to Allah Subh’anaHu Wa Ta-A’la, worship to Allah Subh’anaHu Wa Ta-A’la, halal, trustworthy, and concern about the welfare are Islamic value dimensions of intellectual capital towards Muslim-friendly Medical Tourism. This study gives some directions for the hospital’s management in developing and managing the hospital’s intellectual capital and Islamic values, and how they can better leverage their intellectual capital and create added value in order to respond successfully to the increasingly competitive environment. This is pioneering research that develops a theoretical model to incorporate Intellectual Capital dimensions and Islamic Values in Muslim-friendly Medical Tourism.","PeriodicalId":389246,"journal":{"name":"Journal of Global Hospitality and Tourism","volume":"70 6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128002415","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Editorial: academic peer reviewers – The good, bad, and the ugly","authors":"Faizan Ali, Seden Doğan","doi":"10.5038/2771-5957.1.2.1015","DOIUrl":"https://doi.org/10.5038/2771-5957.1.2.1015","url":null,"abstract":"My academic research journey started a decade ago as a Ph.D. student at the Azman Hashim International School, University Technology Malaysia. Since then, I have authored over 150 peer-reviewed journal articles, conference papers, books, and book chapters. In addition to guest editing several special issues for academic journals, I also had an opportunity to serve as the Director of Research for numerous professional organizations. Furthermore, I have served in senior editorial positions for numerous well-established hospitality and services management journals for the last three years. All these roles involve sending out invitations to review the manuscripts. The usual scenario is where some invitees accept to review, and others decline. However, what stands out is that many invitees do not respond to the invitation or send a review comprising three to four sentences.\u0000Conferences and special issues usually are tight on time schedules because of deadlines. Journals also need to publish timely research. Most of it is possible with a quality review provided on time. Hospitality and tourism management is a relatively smaller discipline, and it is difficult for many editors/conference chairs to manage reviewers for an increasing number of submissions. Consequently, at times, many scholars receive dozens of review invitations every month with shrinking deadlines to get the job done. Including myself, I know of numerous scholars who review over hundred articles every year. The question, however, is if this is fair to be putting a burden of reviewing on a relatively smaller number of people.\u0000Recently a discussion on TRINET MAILSERV attracted some of the prominent scholars in our discipline with exciting viewpoints. An interesting question was raised in the discussion - \"How many papers should an active researcher review every year?\" To answer the question, while some mentioned a numeric number, others responded with an emphasis on the quality of reviews instead of the quantity. I stand for both of these arguments. I think an active researcher should publish a certain number of papers every year and try to beat that number the following year without compromising the quality of the feedback. I also think that reviewing for a journal should be incentivized. Monetary incentives can be lucrative but not practical. Some journals have started including quality and reliable reviewers on their editorial boards. It is a great practice that can benefit early-career researchers but is not being practiced by all journals. Another incentive can be pushing for the recognition of reviewing process. Recently, there has been an increase in journal editors working with Publons to provide recognition to reviewers.\u0000Another reason why many junior faculty members do not want to review academic journals is the simple cost-benefit equation. Providing quality reviews for several papers every year takes considerable time. However, reviewing is often given little weightage in an a","PeriodicalId":389246,"journal":{"name":"Journal of Global Hospitality and Tourism","volume":"108 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124062572","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The role of management organizations and local governments in destination marketing: the case of Turkey Tourism Promotion and Development Agency (TGA)","authors":"Murat Toktaş","doi":"10.5038/2771-5957.1.2.1014","DOIUrl":"https://doi.org/10.5038/2771-5957.1.2.1014","url":null,"abstract":"The second viewpoint is industry-focused and is authored by Mr. Murat Toktaş. He is the founder/president of KATID (Black Sea Tourist Operators Association), the founder/president of SKAL Karadeniz, and the founder/vice-president of TUROYD (Tourism Hotel Managers Association) and a member of the Board of Directors of TUROFED (Turkish Hoteliers Federation). In his viewpoint, he explains how destination management organizations (DMOs) work with local governments in Turkey. He suggested a successful destination marketing strategy for the Turkish Tourism Promotion and Development Agency (TGA). Collaboration between local and DMOs is essential for destinations to be adequately promoted and become a successful brands. Marketing is effective when a destination's artistic and cultural features are correctly promoted, as in the case of TGA. This viewpoint also concludes with several future research directions.","PeriodicalId":389246,"journal":{"name":"Journal of Global Hospitality and Tourism","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131345204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Strategic event planning in hospitality: The need to recommit, post Covid","authors":"Nancy Hutson","doi":"10.5038/2771-5957.1.1.1006","DOIUrl":"https://doi.org/10.5038/2771-5957.1.1.1006","url":null,"abstract":"This viewpoint suggests that recharging the hospitality industry in post-pandemic world is a critical issue. The author discusses several steps towards having a strategic event plan in place within hospitality establishments, that can strive to regain, and potentially surpass, pre-Covid attendance and profits. These steps include (1) understanding who the guest currently is and who we want to encourage for further visits, (2) knowing the current market and what events might stimulate the attendance, and (3) identifying when an event is needed to boost visitation and profitability. The author also puts forward several research questions throughout the viewpoint.","PeriodicalId":389246,"journal":{"name":"Journal of Global Hospitality and Tourism","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129160781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Reconsidering services marketing as a discipline","authors":"M. Rosenbaum, G. Ramírez","doi":"10.5038/2771-5957.1.1.1005","DOIUrl":"https://doi.org/10.5038/2771-5957.1.1.1005","url":null,"abstract":"This viewpoint suggests that foundational theories and concepts which characterize the services marketing discipline may no longer be valid due to the global pandemic. The authors discuss the impact of the Great Resignation on both consumers and organizations and posit that many consumers now accept lower levels of service offerings and performance. They further question whether organizations will ever return to pre-pandemic service levels. Further, the authors contend that the discipline's focus on employee-customer relationships has now shifted to customer-technology exchanges and that human interactions, in many service exchanges, are diminishing in importance. The authors put forward future research questions.","PeriodicalId":389246,"journal":{"name":"Journal of Global Hospitality and Tourism","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133624635","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"What factors affect entrepreneurial intention in sharing accommodations? The application of the entrepreneurial event model","authors":"Jaewook Kim, L. Tang, Xi Wang, Linan Zhang","doi":"10.5038/2771-5957.1.1.1002","DOIUrl":"https://doi.org/10.5038/2771-5957.1.1.1002","url":null,"abstract":"Hosts of sharing accommodation platforms are considered an evolving mode of entrepreneurs. This study aimed to examine the relationship among entrepreneurship capital (EC), perceived feasibility (PF), perceived desirability (PD), and entrepreneurial intention (EI) in sharing lodging by using the entrepreneurial event (SEE) model. Particularly, EC was evaluated as a second-order factor with four first-order sub-variables: financial, social, intellectual, and human capital (HC). Data were collected from online surveys completed by 328 respondents. Second-order factor analysis and structural equation modeling were used in the analysis. Results confirmed that all four sub-variables contributed to inclusive capital. Inclusive capital positively influenced PF and PD, which led to EI. This study contributes to the evolving knowledge of sharing accommodations and enriches the research body of entrepreneurship via examining hosts of sharing lodging as innovative micro-entrepreneurs. It offers practical tools to help prospective hosts assess whether they are ready to operate a sharing lodging business.","PeriodicalId":389246,"journal":{"name":"Journal of Global Hospitality and Tourism","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114300747","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Organizational response to the covid-19 pandemic: Does it affect hospitality industry employees' outcomes?","authors":"Jessica Wiitala, T. Mistry","doi":"10.5038/2771-5957.1.1.1003","DOIUrl":"https://doi.org/10.5038/2771-5957.1.1.1003","url":null,"abstract":"The purpose of this study was to analyze the relationships between hospitality organizations' crisis response during the COVID-19 pandemic with hospitality employees' attitudes and behaviors. Data was collected using a survey distributed on Amazon Mechanical Turk (MTurk) targeting hospitality industry employees. The findings reveal that crisis response is related to psychological well-being, job satisfaction, and organizational commitment among hospitality industry employees. This study broadens the scope of crisis management literature in the hospitality field. Furthermore, it establishes the significance of effective crisis response for hospitality industry employees' well-being and positive outcomes.","PeriodicalId":389246,"journal":{"name":"Journal of Global Hospitality and Tourism","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115784019","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Short-term rental versus small hotel industry amid COVID-19 pandemic: What drives millennials' accommodation choices?","authors":"Tammy Wee, M. Liow","doi":"10.5038/2771-5957.1.1.1004","DOIUrl":"https://doi.org/10.5038/2771-5957.1.1.1004","url":null,"abstract":"This paper aims to establish the motivation factors behind the accommodation choices made by millennials for stays at short-term rental properties and small hotels amidst the COVID-19 pandemic, a topic that remains under-represented in the hospitality and tourism literature. Using data from a survey of 145 millennials who stayed at an Airbnb property and a small hotel in the past year, a non-parametric test was utilized to compare six motivation factors that affect millennials' accommodation choices, guided by the push-pull motivational framework. The Wilcoxon signed-rank test results showed that the millennials significantly considered price and reviews as their common pull motivations when making accommodation choices. Interestingly, motivation factors such as location, service quality, facilities and amenities, safety, and security do not appear to significantly influence the millennials' choices for either accommodation. This paper contributes to the limited pool of empirical research on short-term rental properties and addresses the challenges faced by the small hotel industry by focusing on millennials' accommodation choices.","PeriodicalId":389246,"journal":{"name":"Journal of Global Hospitality and Tourism","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130231653","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}