{"title":"Influential Factors in IT Outsourcing Relationship in a Swedish Municipality: A Client and Vendor Perspective","authors":"Andreea Daniela Pana Talpeanu, Lazar Rusu","doi":"10.4018/IJIDE.2017070101","DOIUrl":"https://doi.org/10.4018/IJIDE.2017070101","url":null,"abstract":"Information Technology Outsourcing ITO has generated considerable interest within Information Systems IS research as a consequence of its benefits in terms of cost efficiency and freedom to focus on core capabilities. This study covers the area of ITO in the public sector, specifically, in Swedish Municipalities where ITO has become a mainstream strategy. The influential ITO factors of the post-contract stage of an ITO relationship are examined and debated in light of existent research literature. The research is based on a case study of a Swedish Municipality and a direct IT vendor. A thematic analysis brings light upon three new ITO influential factors which are: 1 mutual understanding and long-term engagement; 2 Multi-sourcing, and 3 Communication between Municipalities, together with other seven factors present in the research literature that have an influence on the ITO relationship. The findings of this study can support ITO decision-makers from Swedish municipalities in improving the ITO relationship between their organizations and IT vendors.","PeriodicalId":373283,"journal":{"name":"Int. J. Innov. Digit. Econ.","volume":"167 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127200155","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Mathematical Models in Quality Engineering: Applications to Project Management","authors":"A. Ifrim","doi":"10.4018/IJIDE.2017070102","DOIUrl":"https://doi.org/10.4018/IJIDE.2017070102","url":null,"abstract":"The present paper deals with the factors that contribute to assuring the quality of the processes involved in project management. The novelty of the approach consists in the fact that the project management processes are analysed with the help of quality indicators in case of time variance. By studying the numeric variable for the proposed economic phenomenon, a smaller discrete interval is obtained, which accounts for the numeric variable being treated as a continuous variable. The practical application of such an analysis is that a risk management plan can be designed based on the parameters which define the quality of the management process.","PeriodicalId":373283,"journal":{"name":"Int. J. Innov. Digit. Econ.","volume":"103 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114603587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Guardians of Your Business KPI's Strength","authors":"A. Stanciu","doi":"10.4018/IJIDE.2017070105","DOIUrl":"https://doi.org/10.4018/IJIDE.2017070105","url":null,"abstract":"Being an entrepreneur means looking ahead. The purpose of this study is to answer the question that become the key for each entrepreneur: Is not just what does the client want now, but what does the client expect in the future? There are many other developments which can affect the running of the companies, both now and in the future. But how far away we are looking? 5 years, 10 years? Apparently \"the future is already here-it's just not very evenly distributed.\" William Gibson. When we speak about the future we speak about megatrends, about the vision, predictions or scenarious. Major global forces taking shape today will significantly impact the business landscape for the private sector until 2030. Some of these are known to us: population ageing and the resulting expected tightness on the labor market. The results revealed that the demands that society and the environment will increasingly place on the company's business strategy.","PeriodicalId":373283,"journal":{"name":"Int. J. Innov. Digit. Econ.","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128327096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strategies for Successful Implementation of Innovation","authors":"N. Baporikar","doi":"10.4018/IJIDE.2017040102","DOIUrl":"https://doi.org/10.4018/IJIDE.2017040102","url":null,"abstract":"Innovations are vital to most organizations especially in this competitive and globalized scenario. Nevertheless, the results of innovations are in many cases far from satisfactory. Several studies have shown that an organization's failure to benefit from an adopted innovation can often be attributed to a deficient implementation process rather than to the innovation itself. Thus, the implementation process is a critical interface between the decision to adopt and the routine usage of an innovation. Ways and methods to implement innovation effectively have been under scholarship for some time now. Despite the number of studies which identify multiple causes of unsuccessful implementation processes, literature is lacking regarding the crucial aspects of innovation implementation. Building on the derived knowledge of the underlying dynamics of innovation processes, through grounded theory and in-depth literature review, the present study aims to contribute to existing implementation literature by examining the strategic facets of innovation implementation.","PeriodicalId":373283,"journal":{"name":"Int. J. Innov. Digit. Econ.","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129258354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Impact of Innovation on the Entrepreneurial Success in Selected Business Enterprises in South-West Nigeria","authors":"Olu Ojo","doi":"10.4018/IJIDE.2017040103","DOIUrl":"https://doi.org/10.4018/IJIDE.2017040103","url":null,"abstract":"This study examined the impact of innovation on the entrepreneurial success in selected business enterprises in SOUTH-WEST Nigeria. The paper dwelt on the extent to which the selected enterprises innovation effort affects the quality of their product as well as the company image. Five manufacturing companies in the Food and Beverages line were selected using purposive sampling method because of their contributions to economic development of Nigeria while the respondents were selected through stratified random sampling technique. Survey research design was used in carrying out the study. Both primary and secondary data were used in the study. Primary data were collected through the administration of questionnaire while secondary data were garnered from Annual Report and Accounts of the companies. Data were analysed using descriptive and inferential statistics. Hypotheses were tested at 0.05 significant levels with the aid of parametric student t-test. The results revealed that there is a positive relationship between innovation and product quality as well as a positive relationship between innovation and good corporate image and that both of them significantly affect entrepreneurial success. The study recommends that business enterprises should engage more on innovation of their production process to improve their product quality and even enhances good corporate image. This will help them to sustain their position in the face of stiff competition.","PeriodicalId":373283,"journal":{"name":"Int. J. Innov. Digit. Econ.","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125632152","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An Investigation into Customers' Requirements for Electronic Banking: A Case Study of Microfinance Institutions (MFIs) in Kenya","authors":"D. Kalui, C. Moturi, G. M. Muketha, J. Tarus","doi":"10.4018/IJIDE.2017040104","DOIUrl":"https://doi.org/10.4018/IJIDE.2017040104","url":null,"abstract":"There is a general consensus that governments, businesses and all individuals need to harness the power of Information and Communication Technology ICT and ICT enabled services for wider access and improved welfare standards. The requirements of MFI clients in regard to electronic banking e-banking have received limited attention in the reviewed literature. In Kenya, little is known and understood about the customers' requirements with emergence of e-banking. In this paper, the authors investigate the MFIs clients' e-banking requirements to align with the MFIs preparedness for sustainable success. Besides, it narrows the digital divide in provision of financial services to Kenyans. Findings from this study indicate that in Kenya, MFI clients are ready for e-banking. The paper finally recommends some possible solutions that MFIs could embrace towards successful implementation of e-banking.","PeriodicalId":373283,"journal":{"name":"Int. J. Innov. Digit. Econ.","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129530970","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Taming of 'Openness' in Software Innovation Systems","authors":"M. Gençer, Beyza Oba","doi":"10.4018/IJIDE.2017040101","DOIUrl":"https://doi.org/10.4018/IJIDE.2017040101","url":null,"abstract":"In large-scale open source software OSS innovation ecosystems that incorporate firms, a variety of measures are taken to tame the potentially chaotic activities and align the contributions of various participants with the strategic priorities of major stakeholders. Such taming rests on the dual desires of this emergent community of firms to unleash the innovation potential of OSS and to drive it to a certain direction, and it emerges in the form of various organizational activities. By drawing on a sample of large-scale OSS ecosystems, the authors discuss that methods employed for taming are isomorphic, and overview the emerging strategic pattern for establishing systems of innovation. This pattern involves a related set of practices to balance virtues of OSS community while introducing corporate discipline. In contrast to approaches such as open innovation, which favor isolated reasoning, they present a systemic and historical perspective to explain the continuum in emergence and establishment of strategic patterns.","PeriodicalId":373283,"journal":{"name":"Int. J. Innov. Digit. Econ.","volume":"248 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122152292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Liquidity Saving Mechanisms in Payment Systems and Settlement Liquidity","authors":"M. Nakajima","doi":"10.4018/IJIDE.2016100102","DOIUrl":"https://doi.org/10.4018/IJIDE.2016100102","url":null,"abstract":"Payment systems are one of the key Financial Market Infrastructures FMIs and have showed remarkable progress over the past two decades. The first half of this paper focuses on the evolutionary process of payment systems, starting with the Deferred Net Settlement DNS system and progressing to the Real-Time Gross Settlement RTGS system. Subsequently, much more sophisticated payment systems have been put in place, which include the \"Hybrid System,\" and the \"RTGS system with Liquidity Saving Mechanism LSM.\" In the latter half of this paper, experience from the \"Next-Generation Real-Time Gross Settlement\" RTGS-XG project of BOJ-NET is discussed. BOJ-NET is the large-value payment system operated by Bank of Japan BOJ. BOJ-NET, a pure RTGS system, added an LSM in 2008 and became an RTGS system with LSM. The impact of the LSM's introduction is analyzed, which includes the participants' settlement liquidity, the liquidity-saving effect, the average settlement time, the average waiting time in the queue, the turnover ratio, and the volume of idle liquidity. These analyses would be useful for any nations considering the introduction of the same kind of enhanced payment system.","PeriodicalId":373283,"journal":{"name":"Int. J. Innov. Digit. Econ.","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134213222","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Collaborative Business Service Modelling in Knowledge-Intensive Enterprises","authors":"T. Dinh, Thanh Thoa Pham Thi","doi":"10.4018/IJIDE.2016100101","DOIUrl":"https://doi.org/10.4018/IJIDE.2016100101","url":null,"abstract":"Nowadays, knowledge-intensive enterprises, which offer knowledge-based products and services to the market, play a vital role in the knowledge-based economy. In the global networked age, collaborative business services have raised as one of the most important knowledge-intensive services that help enterprises to gain the competitive advantage. These services greatly depend on the ability to use network architectures to collaborate efficiently with business partners. This paper introduces the KB-CBSM Knowledge-Based Collaborative Business Service Modelling approach, which aims at providing a conceptual foundation for modelling effectively and improving incrementally collaborative business services in knowledge-intensives enterprises. The paper begins by presenting the necessity and principles of the KB-CBSM approach. Next, it presents the conceptual foundation that consists of three levels: Service value creation network, Service system and Service levels. The paper continues with a discussion and review of the relevant literature and ends with the conclusion and suggestions for further research.","PeriodicalId":373283,"journal":{"name":"Int. J. Innov. Digit. Econ.","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116292270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Importance of Customer Satisfaction in a Community Bank","authors":"S. Barat","doi":"10.4018/IJIDE.2016100104","DOIUrl":"https://doi.org/10.4018/IJIDE.2016100104","url":null,"abstract":"It is sometimes argued that bigger is better. However, that is not always the case. Smaller, community banks are the lifeline of the towns that span the country. Community banks, where a customer is considered a 'human being', understand their local target market better than their larger counterparts, where the customer is just a 'number'. Moreover, the image of the larger banks has been considerably tarnished because of the recent economic downturn. This research can also help community banks compete with larger banks in niche service areas. In order to investigate whether the bank's customers 1 were satisfied with the bank's products and with the image of the bank 2 felt welcome and 3 had any concerns about the bank's financial position during difficult economic times, the author found that customer responses are mixed on these issues. Interesting implications and ideas for further research also emanate from the current study.","PeriodicalId":373283,"journal":{"name":"Int. J. Innov. Digit. Econ.","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121338640","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}