Acta LogisticaPub Date : 2023-12-31DOI: 10.22306/al.v10i4.439
Jolanta Korkosz - Gebska, Lukasz Poplawski
{"title":"Standards of Value Stream Mapping as a tool supporting logistics processes in the healthcare system in Poland","authors":"Jolanta Korkosz - Gebska, Lukasz Poplawski","doi":"10.22306/al.v10i4.439","DOIUrl":"https://doi.org/10.22306/al.v10i4.439","url":null,"abstract":"According to the World Health Organisation (WHO) a health system consists of many components like organizations, institutions, resources, and people whose primary purpose is to improve health. The system is complex and requires staff, funds, information, supplies, transport, communications and overall guidance and direction to function properly. These elements interact with each other and, as in the logistics system, there are uninterrupted physical, decision-making and information flows between its most important elements, which include: service providers, service recipients (patients), a payer (the National Health Fund), control and supervision institutions, the Ministry of Health. The Polish healthcare system is struggling with many problems, such as insufficient access to health services, inefficient system management, shortages of medical staff, or underfunding. The use of Value Stream Mapping (VSM) standards can significantly contribute to the improvement of logistics processes of the Polish healthcare system. The standards can be also used to improve the processes of treatment of other diseases, but also the functioning of healthcare units.The aim of the article is to present the possibility of applying Value Stream Mapping standards in the process of ischemic stroke treatment as the results of the project ‘Lean Management in Healthcare’, implemented by the consortium consisting of the Medical University of Warsaw, the Institute of Psychiatry and Neurology in Warsaw and the Polish Society of Health Economics, financed by the National Centre for Research and Development under contract no. IS-2/200/NCBR/2015.","PeriodicalId":36880,"journal":{"name":"Acta Logistica","volume":"111 32","pages":""},"PeriodicalIF":0.7,"publicationDate":"2023-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139135239","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta LogisticaPub Date : 2023-12-31DOI: 10.22306/al.v10i4.434
Martin Straka, Peter Kačmáry, Petr Besta
{"title":"Improving allocation and layout in production logistics","authors":"Martin Straka, Peter Kačmáry, Petr Besta","doi":"10.22306/al.v10i4.434","DOIUrl":"https://doi.org/10.22306/al.v10i4.434","url":null,"abstract":"The article deals with the principled solution of allocation and layout of workplaces in a company producing of variety building components. Allocation and layout are very important areas for ensuring the efficient operation of companies engaged in production as well as in commercial activities. Both allocation and layout solutions have a strategic importance for companies. The investigated company produces construction metal elements as a part of modern construction technologies. The problem is related to the constant improving activities in the company in order to ensure its competitiveness on the market. The production process of construction metal elements consists of workplaces such as cutting, drilling, milling, welding and galvanizing. Workplaces for inspection and loading of finished products are non-production. The solution of the project was aimed at streamlining activities in terms of logistics, material flows as well as in terms of safety.","PeriodicalId":36880,"journal":{"name":"Acta Logistica","volume":"26 7","pages":""},"PeriodicalIF":0.7,"publicationDate":"2023-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139132732","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta LogisticaPub Date : 2023-12-31DOI: 10.22306/al.v10i4.435
F. Yusoff, Fazeeda Mohamad, P. Tamyez, Siti Panatik
{"title":"Do I need to use it? Factors influencing the intention to adopt automated parcel lockers as last-mile delivery services","authors":"F. Yusoff, Fazeeda Mohamad, P. Tamyez, Siti Panatik","doi":"10.22306/al.v10i4.435","DOIUrl":"https://doi.org/10.22306/al.v10i4.435","url":null,"abstract":"Researchers have been intrigued by parcel lockers for last-mile delivery services, prompting them to investigate the matter more. This study examines factors affecting consumers’ intention to use parcel lockers through the Unified Theory of Acceptance and the Use of Technology (UTAUT). This study proposed the mediating role of performance expectancy in the relationship between social influence and effort expectancy with the intention of adopting parcel locker services. An online structured questionnaire was employed and managed to collect data from 444 respondents. The non-probability purposive sampling technique was chosen as the sampling technique, while the SmartPLS version 4.0 analysed research data. The data found that performance expectancy and compatibility over consumers' intention strongly exerted the intention to use parcel lockers. For the mediator factor, the analysis uncovered evidence that performance expectancy can effectively mediate the relationship between social influence, effort expectancy, and intention to adopt parcel lockers. The research demonstrated the significance of the UTAUT model in pinpointing the reason for the parcel locker's adoption intention in Malaysia. The research findings could provide meaningful information to logistics businesses, courier companies, and relevant government bodies to design and implement strategies to enhance the acceptance and usage of parcel lockers as the last delivery option compared to home delivery.","PeriodicalId":36880,"journal":{"name":"Acta Logistica","volume":"119 41","pages":""},"PeriodicalIF":0.7,"publicationDate":"2023-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139134241","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta LogisticaPub Date : 2023-12-31DOI: 10.22306/al.v10i4.429
A. Adenigbo, Joash Mageto, H. Makan, Rose Luke
{"title":"Service quality of e-hailing taxi services in Johannesburg","authors":"A. Adenigbo, Joash Mageto, H. Makan, Rose Luke","doi":"10.22306/al.v10i4.429","DOIUrl":"https://doi.org/10.22306/al.v10i4.429","url":null,"abstract":"The study examines the service quality dimensions of e-hailing taxi services for passenger flow in Johannesburg. The objective is to determine the major service quality characteristics that affect customer satisfaction for using e-hailing taxis in Johannesburg. Questionnaires were randomly distributed to 499 e-hailing taxi users in Johannesburg. This study identified and tested service quality dimensions relevant to passengers’ desire for a transport service. The study added safety and affordability to the traditional five service quality factors for analysis. The data collected were subjected to exploratory factor analysis (EFA) and regression. EFA identified reliability, tangibility, safety, and empathy as the major service quality factors for e-hailing taxis in Johannesburg. It was found that these variables significantly affect customer satisfaction with e-hailing taxi services in Johannesburg. A change in reliability will contribute about 19% to customers’ perception of e-hailing taxi services, 28% for tangibility, 15% for safety and 19% for empathy, respectively. The study indicates the importance of safety as a major service quality dimension of public transportation. It implies that e-hailing taxi operators need to pay attention to passengers’ safety with vigilance and appropriate safety measures.","PeriodicalId":36880,"journal":{"name":"Acta Logistica","volume":" 1031","pages":""},"PeriodicalIF":0.7,"publicationDate":"2023-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139136649","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta LogisticaPub Date : 2023-12-31DOI: 10.22306/al.v10i4.436
Peter Madzik, Noppadol Suwannasap
{"title":"Supplier relationship management and its impacts on purchasing performance in aircraft maintenance, repair, and overhaul in Thailand","authors":"Peter Madzik, Noppadol Suwannasap","doi":"10.22306/al.v10i4.436","DOIUrl":"https://doi.org/10.22306/al.v10i4.436","url":null,"abstract":"Supplier Relationship Management (SRM) has been recognized to play an important role in improving purchasing performance. However, there is no evidence yet to prove this application in the aircraft maintenance, repair, and overhaul (MRO) industry in Thailand. This paper studied SRM which are arm’s-length SRM and cooperative SRM practices, and their impacts on purchasing performance in the aircraft MRO industry of Thailand by using Delphi Technique. Data are collected from in-depth interviews, and by means of a questionnaire. Sample group of this research are 20 specialists who involved with purchasing processes in aircraft MRO. The results show that cooperative SRM improves purchasing performance in all aspects, while arm’s-length SRM only improves purchasing performance in reducing sales price.","PeriodicalId":36880,"journal":{"name":"Acta Logistica","volume":"118 28","pages":""},"PeriodicalIF":0.7,"publicationDate":"2023-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139135352","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta LogisticaPub Date : 2023-09-30DOI: 10.22306/al.v10i3.417
Abdul Ngah, Mohd Hassan, Michael Yiaw, Nurul Salleh, Jagan Jeevan
{"title":"Cold warehousing services from the perspectives of logistics providers: the mediating role of cost and organizational readiness","authors":"Abdul Ngah, Mohd Hassan, Michael Yiaw, Nurul Salleh, Jagan Jeevan","doi":"10.22306/al.v10i3.417","DOIUrl":"https://doi.org/10.22306/al.v10i3.417","url":null,"abstract":"Despite the importance of the cold supply chain in preventing food waste worldwide, there are only a limited number of cold chain providers in Malaysia. This study investigates the factors influencing the intention to provide cold warehousing service logistics providers in Malaysia. Employing a purposive sampling method, data were gathered via an online survey of logistics companies in Malaysia. 184 usable datasets were valid for further analysis. Owing to concerns regarding predictive purposes, structural equation modelling with SMART-PLS 4 was applied to test the hypotheses of this study. The analysis found all direct hypotheses were supported. The relationship between CEO innovativeness and intention, and government support toward intention, is positively mediated by organizational readiness. Meanwhile, cost failed to mediate the relationship between CEO innovativeness and intention. The study developed a new model with two mediators for a better understanding of the factors influencing the intention to provide cold warehousing services in Malaysia from the perspective of logistics providers. The findings will provide meaningful information for the government to craft a better policy to enhance the number of cold service providers.","PeriodicalId":36880,"journal":{"name":"Acta Logistica","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136280573","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta LogisticaPub Date : 2023-09-30DOI: 10.22306/al.v10i3.419
Haryanto Haryanto, Harry Suharman, Poppy Koeswayo, Haryono Umar
{"title":"Employee engagement in logistics industry: a perspective in Indonesia","authors":"Haryanto Haryanto, Harry Suharman, Poppy Koeswayo, Haryono Umar","doi":"10.22306/al.v10i3.419","DOIUrl":"https://doi.org/10.22306/al.v10i3.419","url":null,"abstract":"Indonesia has a lower employee engagement rate than other nations in Southeast Asia, and this phenomenon applies to all industries, including the logistics sector. The logistics industry generally contributes a critical portion of a nation's economy, so further study of the management effectiveness in logistics companies is essential. Any company requires a reliable workforce to function at its best. This research investigates some variables influencing employee engagement in the Indonesian logistics industry. The first variable is corporate governance; the second variable is internal control; corporate reputation is the third, where all these three are set as independent variables. The research also examines whether leadership style moderates the influences of the three independent variables on employee engagement. This study collected data research by distributing questionnaires to 742 respondents from 353 logistics firms. Statistical results came from the Partial Least Square-Structural Equation Modelling (PLS-SEM) method used in this study. The findings revealed that the three independent variables positively and significantly impacted employee engagement. The leadership style functioned as the moderating role in corporate governance’s impact and the corporate reputation’s effect proven in this research; in contrast, it did not apply to internal control’s impact. These results suggest that logistics companies in Indonesia can improve employee engagement by ensuring exemplary implementation of the three independent variables while adopting a leadership style that supports these efforts.","PeriodicalId":36880,"journal":{"name":"Acta Logistica","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136341482","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Supplying aid products to affected regions by a natural phenomenon in Chiapas, Mexico","authors":"Erika Barojas-Payan, Diana Sanchez-Partida, Israel-Uriel Cantu-Cortes, Eduardo-Jesus Martinez-Banuelos","doi":"10.22306/al.v10i3.393","DOIUrl":"https://doi.org/10.22306/al.v10i3.393","url":null,"abstract":"Natural phenomena affect differently in the world. It comes first from the geographical location, followed by the economic characteristics of each region. The objective of the case study presented is to design a supply network of essential products to victims in the state of Chiapas, located within the Mexican Republic, which is one of the states most affected by the appearance of natural phenomena. The vehicular routing problem with capacity is applied as a solution for the supply of aid products to 120 of 124 municipalities impacted by natural phenomena of a hydrometeorological type during the period 2015-2022. Evaluating the different municipalities that are home to the state under study through various Infrastructure and service factors, the municipality of Tuxtla Gutiérrez is determined as the origin of the routing, obtaining with it a total of 44 routes with an average of 2.7 municipalities to be supplied per route and an average of 402 km travelled. A second municipality is located, Tapachula, which obtains a second place in evaluating factors, providing the longest route in the distance travelled.","PeriodicalId":36880,"journal":{"name":"Acta Logistica","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136279452","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Categorization of urban logistics stakeholders","authors":"Farchi Fadwa, Farchi Chayma, Touzi Badr, Mabrouki Charif","doi":"10.22306/al.v10i3.402","DOIUrl":"https://doi.org/10.22306/al.v10i3.402","url":null,"abstract":"The main challenge for urban logistics is to shift towards a system, working under the guidance of a competent authority working in collaboration with all the stakeholders involved, whether near or far. The ultimate goal of this coordination is to optimize resources and durations while maximizing benefits in a sustainable urban context. The choice of the route to be preferred is to be justified at the level of this article. This is the purpose of this document, which aims to prioritize the most important players in the field of goods transport at the urban level to highlight the areas of action. In this article, we recall several notions by providing several definitions related to the actors of urban logistics, including last-mile delivery and standardized categorizations. We then propose our own classification based on a questionnaire, which provides the necessary data for the development of three decision-making graphs based on the results of our analysis. By highlighting the most important stakeholders in urban logistics, we hope to provide a framework for more efficient and sustainable urban goods transport in the future.","PeriodicalId":36880,"journal":{"name":"Acta Logistica","volume":"160 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136341627","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta LogisticaPub Date : 2023-09-30DOI: 10.22306/al.v10i3.415
Peter Veres
{"title":"Increasing the efficiency of warehouse analysis using artificial intelligence","authors":"Peter Veres","doi":"10.22306/al.v10i3.415","DOIUrl":"https://doi.org/10.22306/al.v10i3.415","url":null,"abstract":"Logistics in companies is a necessary process that has high costs with mostly no added value. Lowering this cost is vitally important for companies to stay competitive. Nowadays, storage systems are a critical part of any company’s logistic system, and many of them try to reach an optimum level where they can operate with little freedom of movement of goods declared by the changing market. There are several manual and automated methods to achieve this. However, we hear quite little about the use of artificial intelligence in the field. This study focuses on the implementation of AI technology into warehousing, especially in categorizing goods. After an overview of the recent literature on AI technologies and their application in the field of logistics, the introduction of an AI application follows. The main goal of the application is to categorize each good stored in a warehouse into ABC-XYZ groups, which determines the place of the good in the warehouse and the ordering frequency with the quantity. After acquiring and cleaning the training data from a real company, the determination and selection of the least input parameters is an important and challenging task, which is demonstrated. The effectiveness of the supervised learning can be seen as an ANN (artificial neural network) can output, with the aid of a non-conventional metaheuristic approach - the black hole algorithm - as the learning agent is demonstrated by an example, which also shows the result of an ABC-XYZ categorization run on a dataset from a multinational company.","PeriodicalId":36880,"journal":{"name":"Acta Logistica","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136280423","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}