Categorization of urban logistics stakeholders

Abstract

The main challenge for urban logistics is to shift towards a system, working under the guidance of a competent authority working in collaboration with all the stakeholders involved, whether near or far. The ultimate goal of this coordination is to optimize resources and durations while maximizing benefits in a sustainable urban context. The choice of the route to be preferred is to be justified at the level of this article. This is the purpose of this document, which aims to prioritize the most important players in the field of goods transport at the urban level to highlight the areas of action. In this article, we recall several notions by providing several definitions related to the actors of urban logistics, including last-mile delivery and standardized categorizations. We then propose our own classification based on a questionnaire, which provides the necessary data for the development of three decision-making graphs based on the results of our analysis. By highlighting the most important stakeholders in urban logistics, we hope to provide a framework for more efficient and sustainable urban goods transport in the future.