E-Journal of Tourism最新文献

{"title":"The Analysis of Determinant Factors of Customer Preferences on Café as a Culinary Tourism Destination in Malang","authors":"Nonny Aji Sunaryo, M. Devi, L. Hidayati, Zorayda Nabila Denata, Firlia Wahyu Puspitasari","doi":"10.24922/eot.v9i1.84037","DOIUrl":"https://doi.org/10.24922/eot.v9i1.84037","url":null,"abstract":"Malang City continues to be optimistic to be one of the cities that makes culinary tourism one of the mainstay trademarks. In culinary tourism, cafes are one of the destinations that tourists usually go to. Currently, the presence of cafes in Malang is growing very rapidly. This study aims to analyze the determinant factors that influence customer preference in choosing a café as a culinary tourism destination, especially in Malang. This research method is quantitative research, the survey was conducted through the distribution of questionnaires, the sample of this research was 120 respondents who were selected purposively. The collected data were analyzed using exploratory factor analysis (EFA) techniques. Base on EFA, founds 5 factors determinant (Marketing mix, Psychology, Personal, Attraction Social and Cultural, Personality) customer preferences on café as a culinary tourism destination in Malang. Based on the results of the study it can be concluded that the factor determinants of customer preferences are related to the selection of cafes as a culinary tourism destination in Malang. The results of this study can be used by tourism stakeholders in Malang City to understand customer preference so that they can develop cafes as destinations of culinary tourism. \u0000Keywords: determinant factor, customer preferences, café, culinary tourism","PeriodicalId":359340,"journal":{"name":"E-Journal of Tourism","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125726551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Strategies and Policies for The Acceleration of Bali Tourism Recovery","authors":"I. Astawa","doi":"10.24922/eot.v9i1.84154","DOIUrl":"https://doi.org/10.24922/eot.v9i1.84154","url":null,"abstract":"Bali tourism has been suspended due to the COVID-19 pandemic. Therefore, efforts to revive tourism and restore the economy in Bali are needed. The main objectives of this study are (1) to analyze the efforts to build the trust of the tourists to visit Bali, (2) to analyze the policies to encourage tourists to come to Bali. This study utilized a qualitative approach. The study was conducted in Bali, and data was collected through interview, observation, and documentation techniques. The key informants in this study were the Heads of the following institutions: Bali Provincial Tourism Office, Statistics of Bali Province, Bali Provincial Health Office, and Bank Indonesia. The result of this study revealed that building trust from the tourists to visit Bali can be done by suppressing and reducing the spread of COVID-19, repetition of public awareness socialization campaigns about health protocols implementation, providing healthcare facilities, medical personnel, and paramedics, tight travel control at Bali’s entry and exit points, vaccination of tourism workers and the community, and implementation of green zones. Furthermore, the strategies to encourage tourists to come to Bali are free covid corridor, meeting incentive conference exhibition, work from Bali, influencer collaboration through the “We Love Bali” program, and digitalization of inclusive tourism. This study is essential to be conducted to assist in restoring tourism and economic conditions in Bali. \u0000Keywords: Tourism, economy, trust, travel, tourists","PeriodicalId":359340,"journal":{"name":"E-Journal of Tourism","volume":"22 43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133280811","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Social Network and Small Business Sustainability: A Case Study in Borobudur Temple Tourism Park","authors":"Putri Usmawati, Y. Prasetyo, M. Fedryansyah","doi":"10.24922/eot.v8i2.77768","DOIUrl":"https://doi.org/10.24922/eot.v8i2.77768","url":null,"abstract":"This study aims to determine the characteristics and patterns of the social network of souvenir traders in the Borobudur Temple Tourism Park and explore the relationship between social networks and the sustainability of the souvenir merchants’ business. In this qualitative study, researchers conducted data collection (observation and in-depth interview) between January 2018 and January 2019 before the COVID-19 outbreak hit the area. Social network data and information from the interview were analyzed and visualized with the Node-XL computer program. Our findings showed that the formation of a social network of souvenir merchants and small traders was based on kinship, friendship, interests, and contractual relationships. The structures that are maintained and developed in the Borobudur Temple Tourism Park area contain interrelated actors. While the relationship between suppliers and merchants is diagonal, the social interaction and network pattern among small traders in the Borobudur Temple Tourism Park is horizontal. Souvenir merchants and small traders in the Borobudur Temple tourism park are always maintaining their social capital to survive in their business. We can learn that each merchant is closely connected with some key fellow merchants and small or medium traders from this pattern. This network and ties among small traders can also determine trust and social capital between actors. Through each small traders’ social network, a business network based on interest, kinship, friendship, and contractual relationships can be unraveled.","PeriodicalId":359340,"journal":{"name":"E-Journal of Tourism","volume":"682 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123824044","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Recreation Opportunity Spectrum Analysis of Strategic Area Tourism Destination Pelang Region","authors":"Herlina Suksmawati, Leily Suci Rahmatin, Praja Firdaus","doi":"10.24922/eot.v8i2.77562","DOIUrl":"https://doi.org/10.24922/eot.v8i2.77562","url":null,"abstract":"Tourism planning and development should be adjusted based on regional characteristics and applicable policies, but over time, tourism planning often pays less attention to the carrying capacity of the region. So there is a need for an analytical study of tourism planning that is tailored to the characteristics of the region to create sustainable tourism. This research was conducted at the Pelang Regional Tourism Destination, Trenggalek Regency using Recreation Opportunity Spectrum Analysis and the concept of Attractions, Amenities, Access, Ancillary to see tourism potential. The research methodology used is Qualitative Description with the methods of collecting observation data, documentation studies and in-depth interviews. Tourism development in the Pelang Regional Tourism Destinations based on regional tourism development planning is included in the concept of natural tourism development with collaborative management between stakeholders, but in the current development implementation when viewed from the Recreation Opportunity Spectrum analysis there is no clear management system and the Pelang Tourism Destinations are classified as the characteristics of semi-primitive areas have not paid attention to aspects of appropriate land use functions, especially in the development of tourism supporting infrastructure.","PeriodicalId":359340,"journal":{"name":"E-Journal of Tourism","volume":"65 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126260484","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Green Hotel Concept and Practices in Indonesia","authors":"Nining Yuniati","doi":"10.24922/eot.v8i2.76346","DOIUrl":"https://doi.org/10.24922/eot.v8i2.76346","url":null,"abstract":"The term of green hotel is still less popular in the community, tourists and even tourism practitioners, as well as many people who do not understand the definition and practice. In Indonesia, green hotels remain an important concern for the government and the private sector regarding the contribution to environmental preservation and reducing the impact of global warming. The application of the green hotel concept still raises pros and cons due to a number of burdensome requirements for business actors. They mostly assume green hotel is a burden and will reduce the comfort of hotel guests. Eventhough in terms of tourists side many of them need green hotel, but in fact not all travelers understand about the green hotel, especially in Indonesia. This paper examines a number of green hotel empirical concepts and facts that have been conducted in various countries and then compares with Indonesia. The case in Yogyakarta is an example on how tourists have not fully understood the concept of green hotels","PeriodicalId":359340,"journal":{"name":"E-Journal of Tourism","volume":"79 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114017107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Service Quality to Customer Satisfaction with Situational Leadership as Moderation (Case Study on Travel Agent)","authors":"Ari Yuniarso, Albertha Dwi Setyorini, Sarfilianty Anggiani","doi":"10.24922/eot.v8i2.72592","DOIUrl":"https://doi.org/10.24922/eot.v8i2.72592","url":null,"abstract":"Covid-19 pandemic has become a major challenge for the movement of the Indonesian economy and the world. Not a few people who have to accept a pay cut policy, some are laid off for a while, and even have to lose their jobs. So that this situation is a slap in the face to various industries, especially the tourism sector. Especially for travel agents, they face many obstacles, such as dealing with passenger funds due to canceling travel due to the Covid-19 pandemic. The study was conducted by measuring the quality of service with customer satisfaction on travel agents in a pandemic condition. The method of determining the sample used in this study is the purposive sampling method. The analytical technique used is path analysis technique. The resulted from the service quality variables has no significant effect on customers satisfaction but the customers feel the satisfactory after they doing the trip with Bali Citra Kinawa Sentosa Travel agent supported.","PeriodicalId":359340,"journal":{"name":"E-Journal of Tourism","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130310952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Agrotourism Development in Sukalarang Village, Sukabumi Regency","authors":"A. E. Putri, Reiza D. Dienaputra, Evi Novianti, U. Khadijah","doi":"10.24922/eot.v8i2.70975","DOIUrl":"https://doi.org/10.24922/eot.v8i2.70975","url":null,"abstract":"The diversity of attractiveness of agricultural cultivation supported by a strategic location, unspoiled environment, mostly agricultural land, and community friendliness can be the main attraction for tourists and Sukalarang Village, Sukabumi Regency has it all. This study aims to identify the attractiveness of Sukalarang Village through agrotourism and analyze its development strategy. The qualitative method is this research approach with online primary and secondary data sources through previous research, online media, and government regulatory documents. Data collection techniques using online questionnaires and interviews. The research analysis used was qualitative and descriptive. This finding is expected to be able to answer the potential attraction of Sukalarang Village agro-tourism because the people in Sukalarang Village still make agricultural and plantation activities their daily activities and formulate development strategies as an agro-tourism village with the initiation of plantation owners and the village government. Sukalarang Village.","PeriodicalId":359340,"journal":{"name":"E-Journal of Tourism","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128220178","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Assessing the Effectiveness of Technology in Destination Marketing during the COVID-19 Pandemic","authors":"T. Chuchu","doi":"10.24922/eot.v8i2.74597","DOIUrl":"https://doi.org/10.24922/eot.v8i2.74597","url":null,"abstract":"Technology has played an important role in tourism and the COVID-19 pandemic expanded this role as well as its importance. This research therefore explores the impact that technology made in destination marketing during the time of the pandemic. This research explores the pandemic’s first year of widespread global coverage both in the media and in academic literature. An extensive review of technology use in destination marketing and COVID-19’s impact on destination marketing is conducted. The present research is mainly concerned with the first year of the pandemic but is not limited to that period since the adoption of technology in tourism existed before the pandemic but increased due to the pandemic. This research made every attempt to investigate this phenomenon. Based on findings of the research, future research direction is proposed. ","PeriodicalId":359340,"journal":{"name":"E-Journal of Tourism","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121398072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Evaluation of CHSE-Based Homestay Business Management in Ubud Tourism Area","authors":"I. A. Putri, A. S. Wiranatha, I. Suryawardani","doi":"10.24922/eot.v8i2.78277","DOIUrl":"https://doi.org/10.24922/eot.v8i2.78277","url":null,"abstract":"The Bali Provincial Government together with the Indonesian Ministry of Tourism and Creative Economy in the recovery of tourism in the new normal era, by implementing the certification of cleanliness, health, safety and environmental sustainability also known as CHSE in the management of tourism business including homestay business in Ubud Tourism Area. This research aims to evaluate homestay business management during Covid-19 pandemic and to evaluate tourism recovery efforts in Ubud Tourism Area. The research was conducted by observing 30 homestays in the Ubud Tourism Area. Data analysis technique was using qualitative and quantitative descriptive analysis. The results showed homestay business management in the Ubud Tourism Area has already a good implementation of CHSE management. Tourism recovery efforts in Ubud Tourism Area were ‘We Love Bali’ campaign, the establishment of a green zone and socialization for strengthening the destination organization management-governance destination that have been well implemented.","PeriodicalId":359340,"journal":{"name":"E-Journal of Tourism","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115733748","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Effect of Eudamonic Value on Product Services, Satisfaction and Happiness of Foreign Tourists in Bali","authors":"Nyoman Ariana, M. Antara, M. Budiarsa, I. Sudiarta","doi":"10.24922/eot.v8i2.82543","DOIUrl":"https://doi.org/10.24922/eot.v8i2.82543","url":null,"abstract":"There are various factors that cause tourists’ happiness. There are tourists who are happy because of the influence of hedonic, spiritual, social, cultural, psychological, economic, and including eudaimonic values. Of all the factors that cause happiness, one of the important factors that need to be explored in determining the happiness of foreign tourists is the eudaimonic value. For tourists, this eudaimonic value is related to various aspects of tourism services in the context of achieving happiness. Despite this, the effect of this eudaimonic value in particular on service products, satisfaction and happiness of foreign tourists when traveling to Bali is not yet clear. Having the background, the objective of this study is to prove the effect of eudaimonic value on product services, examine the effect of eudaimonic value on tourist satisfaction, prove the effect of product service on tourist satisfaction, and examine the effect of tourist satisfaction on the psychological happiness of foreign tourists in Bali. This study took a sample of 171 respondents, namely foreign tourists who traveled to Bali. The analysis method uses SEM (Structural Equation Model). Based on the results of the analysis, the research findings are as follows: the value of eudaimonic has a positive and significant effect on the service product, the value of eudaimonic has a positive and significant effect on tourist satisfaction, the service product has a positive and significant effect on tourist satisfaction, and tourist satisfaction has a positive and significant effect on tourist satisfaction. tourist psychology well-being. Based on the results of the four tests, these findings can formulate a model of eudaimonic tourist happiness in Bali which is acronymized with the term MTES (Model of Tourists Eudaiminic Happiness). The conclusion of this research is MTES which covers the happiness of foreign tourists in Bali consisting of aspects of eudaimonic value, the service product, tourist satisfaction, and psychology of tourist well being. This study has limitations in terms of the number of test variables because there are still relatively many variables as determinants of the happiness of foreign tourists who travel to Bali. For this reason, further research is recommended to test with other foreign tourists variables such as the characteristics of foreign tourists, length of visit, and the desire to visit again to test the happiness of eudaimonic tourists in Bali. \u0000Keywords: Eudaimonic, Service, Satisfaction, Happiness, Tourists","PeriodicalId":359340,"journal":{"name":"E-Journal of Tourism","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123505041","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}