Engineering and Management of IT-based Service Systems最新文献

筛选
英文 中文
Engineering and Management of IT-based Service Systems - An Intelligent Decision-Making Support Systems Approach 基于信息技术的服务系统工程与管理——一种智能决策支持系统方法
Engineering and Management of IT-based Service Systems Pub Date : 2013-10-31 DOI: 10.1007/978-3-642-39928-2
M. Mora, J. Gómez, Leonardo Garrido, Francisco Cervantes Pérez
{"title":"Engineering and Management of IT-based Service Systems - An Intelligent Decision-Making Support Systems Approach","authors":"M. Mora, J. Gómez, Leonardo Garrido, Francisco Cervantes Pérez","doi":"10.1007/978-3-642-39928-2","DOIUrl":"https://doi.org/10.1007/978-3-642-39928-2","url":null,"abstract":"","PeriodicalId":358280,"journal":{"name":"Engineering and Management of IT-based Service Systems","volume":"304 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130807193","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Architecture for Business Intelligence Design on the IT Service Management Scope IT服务管理范围的商业智能设计体系结构
Engineering and Management of IT-based Service Systems Pub Date : 1900-01-01 DOI: 10.1007/978-3-642-39928-2_10
C. Ortega, C. P. P. Lorences, J. Gómez
{"title":"Architecture for Business Intelligence Design on the IT Service Management Scope","authors":"C. Ortega, C. P. P. Lorences, J. Gómez","doi":"10.1007/978-3-642-39928-2_10","DOIUrl":"https://doi.org/10.1007/978-3-642-39928-2_10","url":null,"abstract":"","PeriodicalId":358280,"journal":{"name":"Engineering and Management of IT-based Service Systems","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124940194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
DSS Based IT Service Support Process Reengineering Using ITIL: A Case Study 应用ITIL的基于决策支持系统的IT服务支持流程再造:一个案例研究
Engineering and Management of IT-based Service Systems Pub Date : 1900-01-01 DOI: 10.1007/978-3-642-39928-2_3
Raul Valverde, M. Talla
{"title":"DSS Based IT Service Support Process Reengineering Using ITIL: A Case Study","authors":"Raul Valverde, M. Talla","doi":"10.1007/978-3-642-39928-2_3","DOIUrl":"https://doi.org/10.1007/978-3-642-39928-2_3","url":null,"abstract":"","PeriodicalId":358280,"journal":{"name":"Engineering and Management of IT-based Service Systems","volume":"4 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120905454","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Adaptive Applications: Definition and Usability in IT-based Service Systems Management 自适应应用:基于it的服务系统管理中的定义和可用性
Engineering and Management of IT-based Service Systems Pub Date : 1900-01-01 DOI: 10.1007/978-3-642-39928-2_7
Ammar Memari, J. Gómez
{"title":"Adaptive Applications: Definition and Usability in IT-based Service Systems Management","authors":"Ammar Memari, J. Gómez","doi":"10.1007/978-3-642-39928-2_7","DOIUrl":"https://doi.org/10.1007/978-3-642-39928-2_7","url":null,"abstract":"","PeriodicalId":358280,"journal":{"name":"Engineering and Management of IT-based Service Systems","volume":"373 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123432058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Knowledge Management in ITSM: Applying the DIKW Model it管理中的知识管理:DIKW模型的应用
Engineering and Management of IT-based Service Systems Pub Date : 1900-01-01 DOI: 10.1007/978-3-642-39928-2_1
Sue A. Conger, Jack Probst
{"title":"Knowledge Management in ITSM: Applying the DIKW Model","authors":"Sue A. Conger, Jack Probst","doi":"10.1007/978-3-642-39928-2_1","DOIUrl":"https://doi.org/10.1007/978-3-642-39928-2_1","url":null,"abstract":"","PeriodicalId":358280,"journal":{"name":"Engineering and Management of IT-based Service Systems","volume":"33 1-10","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120932389","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Towards Semantic Support for Business Process Integration 面向业务流程集成的语义支持
Engineering and Management of IT-based Service Systems Pub Date : 1900-01-01 DOI: 10.1007/978-3-642-39928-2_5
R. L. D. Castro, Inty Sáez Mosquera, J. Gómez
{"title":"Towards Semantic Support for Business Process Integration","authors":"R. L. D. Castro, Inty Sáez Mosquera, J. Gómez","doi":"10.1007/978-3-642-39928-2_5","DOIUrl":"https://doi.org/10.1007/978-3-642-39928-2_5","url":null,"abstract":"","PeriodicalId":358280,"journal":{"name":"Engineering and Management of IT-based Service Systems","volume":"149 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124377740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Managing Cloud Services with IT Service Management Practices 使用IT服务管理实践管理云服务
Engineering and Management of IT-based Service Systems Pub Date : 1900-01-01 DOI: 10.1007/978-3-642-39928-2_4
K. Erek, Thorsten Pröhl, Rüdiger Zarnekow
{"title":"Managing Cloud Services with IT Service Management Practices","authors":"K. Erek, Thorsten Pröhl, Rüdiger Zarnekow","doi":"10.1007/978-3-642-39928-2_4","DOIUrl":"https://doi.org/10.1007/978-3-642-39928-2_4","url":null,"abstract":"","PeriodicalId":358280,"journal":{"name":"Engineering and Management of IT-based Service Systems","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124194910","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Improving Decision-Making for Clinical Research and Health Administration 改进临床研究和卫生管理决策
Engineering and Management of IT-based Service Systems Pub Date : 1900-01-01 DOI: 10.1007/978-3-642-39928-2_9
A. P. Quimbaya, Rafael A. González, W. Bohórquez, O. Muñoz, Olga Milena García, D. Londoño
{"title":"Improving Decision-Making for Clinical Research and Health Administration","authors":"A. P. Quimbaya, Rafael A. González, W. Bohórquez, O. Muñoz, Olga Milena García, D. Londoño","doi":"10.1007/978-3-642-39928-2_9","DOIUrl":"https://doi.org/10.1007/978-3-642-39928-2_9","url":null,"abstract":"","PeriodicalId":358280,"journal":{"name":"Engineering and Management of IT-based Service Systems","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126041937","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Improving IT Service Management with Decision-Making Support Systems 利用决策支持系统改善资讯科技服务管理
Engineering and Management of IT-based Service Systems Pub Date : 1900-01-01 DOI: 10.1007/978-3-642-39928-2_11
Manuel Mora Tavarez, G. Phillips-Wren, F. Cervantes-Pérez, Leonardo Garrido, O. Gelman
{"title":"Improving IT Service Management with Decision-Making Support Systems","authors":"Manuel Mora Tavarez, G. Phillips-Wren, F. Cervantes-Pérez, Leonardo Garrido, O. Gelman","doi":"10.1007/978-3-642-39928-2_11","DOIUrl":"https://doi.org/10.1007/978-3-642-39928-2_11","url":null,"abstract":"","PeriodicalId":358280,"journal":{"name":"Engineering and Management of IT-based Service Systems","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132752212","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Integrating ERP with Negotiation Tools in Supply Chain 整合ERP与供应链谈判工具
Engineering and Management of IT-based Service Systems Pub Date : 1900-01-01 DOI: 10.1007/978-3-642-39928-2_6
P. Renna
{"title":"Integrating ERP with Negotiation Tools in Supply Chain","authors":"P. Renna","doi":"10.1007/978-3-642-39928-2_6","DOIUrl":"https://doi.org/10.1007/978-3-642-39928-2_6","url":null,"abstract":"","PeriodicalId":358280,"journal":{"name":"Engineering and Management of IT-based Service Systems","volume":"57 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127257366","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:604180095
Book学术官方微信