{"title":"Accessibility analysis of government web portals of Asian countries","authors":"M. Patra, Amar Ranjan Dash, P. Mishra","doi":"10.1145/2691195.2691253","DOIUrl":"https://doi.org/10.1145/2691195.2691253","url":null,"abstract":"Governments in many countries today consider Web portals as excellent means of information dissemination and visibility. The number of electronic services rendered through government web portals is increasing day by day. However, accessibility to these web portals largely depends on their user-friendliness in terms of design, contents, assistive features, and online support. This has enthused researchers to investigate various requirements of web users and suggest guidelines for conformance in order to make a web portal accessible to all. In this work we have analyzed the web portals of fifteen Asian countries under different categories based on the WCAG 2.0 recommendations and also analyzed the performance of four mostly used media players based on UAAG 2.0. The purpose of this study is to bring out the deficiencies in their web portals so that improvements can be made in order to make them more accessible.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114211122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A study of complex systems developed through public private partnerships","authors":"S. Alampalli, T. Pardo","doi":"10.1145/2691195.2691212","DOIUrl":"https://doi.org/10.1145/2691195.2691212","url":null,"abstract":"Complex information systems are socio-technical systems that are increasingly developed through Public Private Partnerships. These systems tend to encompass multiple stakeholders, software programs and technical components along with heavy investments. Many factors influence the development of a successful complex system. The well-recognized case study methodology is used to explore influencing factors in the complex system development. The case used in the research is the development of \"Cyber-enabled Wireless Monitoring System for the Protection of Deteriorating National Infrastructure Systems.\" The ongoing research shows several technical and social factors influencing complex system development. Team members are often prepared for the technical challenges and it is the unanticipated administrative tasks that make the system development challenging.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124935897","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
P. Panda, G. Sahu, Babita Gupta, Vidyadhar Muthyala
{"title":"e-government procurement implementation in India: two comparative case studies from the field","authors":"P. Panda, G. Sahu, Babita Gupta, Vidyadhar Muthyala","doi":"10.1145/2691195.2691201","DOIUrl":"https://doi.org/10.1145/2691195.2691201","url":null,"abstract":"The turn of century saw ICT technologies making inroads into our lives. The governments world over are trying to use this medium for reaching out to their citizenry. This migration has been partly driven by transparency, efficiency and wider-access related benefits accrued by automation of government functions. E-Government Procurement (E-GP) is one such area which has drawn attention of politicians and researchers equally. However, studies bring out that E-GP project like any other e-Governance project has 70% chances of failure. Studies also underline that success of any E-GP system among other things, is affected by national culture, project environment (E-Readiness, IT literacy level and technological evolution) and regulatory framework which govern public procurement in a country. Indian government having realized the transparency and efficiency related benefits of E-GP system initiated an aggressive campaign to ensure its speedier implementation through National E-Governance Programme (NeGP) which was launched in 2006. However, recent review by Government of India (GoI) brought out that E-GP usage in the country has been less than satisfactory. In above perspective, this paper aims to undertake Template Analysis of stage-wise importance of 11 Critical Success Factors (CSF) (reported in literature) in E-GP project outcome in Indian context. For covering large landscape of E-GP implementation in India, two representative systems i.e. those implemented by Government of Andhra Pradesh and National Informatics Corporation were selected. The study concludes that out of 11 CSFs, five CSFs are not important at stage 2 of E-GP project evolution, while all 11 CSFs contribute to E-GP project success at Stage 3 and 4.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"80 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114259219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Connecting leadership and knowledge: an information service contributing to the governance in the educational sector","authors":"António Castro, D. Soares","doi":"10.1145/2691195.2691229","DOIUrl":"https://doi.org/10.1145/2691195.2691229","url":null,"abstract":"Over the last three decades there has been a remarkable progress in terms of information and technologies (IT) available in Portuguese schools: from a small and shy presence by the end of the eighties to the proliferation of laptops, tablets, and the growing number of Internet broadband connected spaces that can be seen nowadays in Portuguese school environment. The technological infrastructure currently available in most schools creates unprecedented conditions for improvements at school organizational and managerial levels. In this paper we propose the creation of a complex IT-based information service. This service should be able to extract knowledge from the multiple technological solutions deployed and available in schools and to intelligently cross and process it in order to provide school managers with valuable data that will help them to improve schools' organizational processes and performance.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"60U 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132707077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Juan Gabriel Gómez Albarello, André-Noël Roth Deubel
{"title":"A weak state, a weak society, and the GCIO: a policy proposal based on the Colombian experience","authors":"Juan Gabriel Gómez Albarello, André-Noël Roth Deubel","doi":"10.1145/2691195.2691221","DOIUrl":"https://doi.org/10.1145/2691195.2691221","url":null,"abstract":"Based on the Colombian experience, we propose the creation of an institution, a Consultative Council, that would serve the purpose of establishing a direct and permanent link the GCIO and a wide array of social and political agents. This proposal is pertinent in contexts where both the state and the society are weak and, consequently, the GCIO would fall short of promoting transparency, participation and entrepreneurial dynamism.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"62 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132743813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cross-border e-signature implementation experience","authors":"D. Trutnev, L. Bershadskaya","doi":"10.1145/2691195.2691207","DOIUrl":"https://doi.org/10.1145/2691195.2691207","url":null,"abstract":"This paper describes the experience of ongoing project 'Increasing capacity of local governments in providing e-services in Ida-Virumaa-Leningrad oblast cross-border areas' (ELRII-470), implemented under Cross Border Cooperation Program of the ENPI Estonia-Latvia-Russia 2007--2013. Lessons learned from this project seem interesting to learn and use in similar projects.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"119 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133235397","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Citizens' perception towards preserving privacy in e-government services: a cross-sectional study","authors":"Haya Almagwashi, A. Tawileh, Alex Gray","doi":"10.1145/2691195.2691272","DOIUrl":"https://doi.org/10.1145/2691195.2691272","url":null,"abstract":"Trust in using e-government services and the citizens' attitude towards sharing personal information with government agencies are crucial issues when using e-government services. Governments need to consider citizens' perceptions of privacy and the sharing of private information when providing e-government services. This paper explores the relationship between preserving privacy and trust in using e-government services and the willingness to share personal information when using these services. An online survey based on a framework for preserving privacy developed in previous research was used to collect the views of participants from different backgrounds and different countries. The paper presents a summary of the survey findings and discusses the impact of different environmental factors on the views towards privacy and the willingness of sharing information with the government. The paper concludes with suggestions for future research.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"77 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124402912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information systems security management key issues in local government","authors":"D. Soares, Filipe de Sá-Soares","doi":"10.1145/2691195.2691238","DOIUrl":"https://doi.org/10.1145/2691195.2691238","url":null,"abstract":"Information systems security plays a central role in the provision of services by Public Administration agencies. To foster a trust climate in the development of e-government, it is important to know the main concerns when managing initiatives to protect information assets. The aim of this research in progress is to identify and prioritize the key issues that Local Government chief information officers face, or believe they will face in the near future, in the domain of information systems security management.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131845836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
C. Chesñevar, Ana Gabriela Maguitman, María Paula González
{"title":"Empowering citizens through opinion mining from twitter-based arguments","authors":"C. Chesñevar, Ana Gabriela Maguitman, María Paula González","doi":"10.1145/2691195.2691282","DOIUrl":"https://doi.org/10.1145/2691195.2691282","url":null,"abstract":"Several participation initiatives are been conducted by many governments around the world, following the open government trend. Despite of the wide range and variety of such initiatives, most of them face a common technical challenge: lack of appropriate technical tools to automatically summarize stakeholders' opinions and discussions. This paper focuses on some recent contributions within a recent e-Participation framework, namely Electronic Empowerment (E2) Participation. This concept was coined as part of a multi-disciplinary research project, aiming at integrating Artificial Intelligence and Software Engineering techniques and tools with Electronic Governance models and principles to design innovative tools for e-Participation. The main contribution of this ongoing research paper is an outline of a novel algorithmic characterization for opinion mining, which is being developed within the E2 framework.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131995051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Patrick Kaltenrieder, Edy Portmann, Sara D’Onofrio, M. Finger
{"title":"Applying the fuzzy analytical hierarchy process in cognitive cities","authors":"Patrick Kaltenrieder, Edy Portmann, Sara D’Onofrio, M. Finger","doi":"10.1145/2691195.2691227","DOIUrl":"https://doi.org/10.1145/2691195.2691227","url":null,"abstract":"This paper introduces a mobile application (app) as the first part of an interactive framework. The framework enhances the interaction between cities and their citizens, introducing the Fuzzy Analytical Hierarchy Process (FAHP) as a potential information acquisition method to improve existing citizen management endeavors for cognitive cities. Citizen management is enhanced by advanced visualization using Fuzzy Cognitive Maps (FCM). The presented app takes fuzziness into account in the constant interaction and continuous development of communication between cities or between certain of their entities (e.g., the tax authority) and their citizens. A transportation use case is implemented for didactical reasons.","PeriodicalId":352305,"journal":{"name":"Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance","volume":"82 6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132420552","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}