Accessibility analysis of government web portals of Asian countries

Abstract

Governments in many countries today consider Web portals as excellent means of information dissemination and visibility. The number of electronic services rendered through government web portals is increasing day by day. However, accessibility to these web portals largely depends on their user-friendliness in terms of design, contents, assistive features, and online support. This has enthused researchers to investigate various requirements of web users and suggest guidelines for conformance in order to make a web portal accessible to all. In this work we have analyzed the web portals of fifteen Asian countries under different categories based on the WCAG 2.0 recommendations and also analyzed the performance of four mostly used media players based on UAAG 2.0. The purpose of this study is to bring out the deficiencies in their web portals so that improvements can be made in order to make them more accessible.