Global Business and Organizational Excellence最新文献

{"title":"Consumers’ purchase intention of private labels: The case of e‐retailers","authors":"Sher Singh Yadav, Sanjay Kumar Kar","doi":"10.1002/joe.22268","DOIUrl":"https://doi.org/10.1002/joe.22268","url":null,"abstract":"In economically vulnerable situations such as the pandemic, private‐label products generate bigger appeal. The behavior of online private‐label consumers has remained understudied thus far, despite several studies suggesting that different channels lead to different consumer behaviors. This study aims to develop and test a theoretical model that elucidates the factors influencing the online purchase intention of private‐label products in a post‐pandemic scenario. We assess the role of attitude in the relationship between value consciousness, convenience, perceived quality, awareness, price consciousness, private‐label image, retailer reputation, and functional risk, in relation to purchase intention. The study is based on a sample of 318 respondents and employs variance‐based partial least squares structural equation modeling (PLS‐SEM) for data analysis using Smart PLS 3. This study is one of the first to delve into post‐pandemic research on online private‐label products during an economic downturn. This study explores the purchase intention toward online private‐label products by drawing on the theory of planned behavior, attribution theory, and cue utilization theory. Our results reveal that retailer reputation influences private‐label image, which affects purchase intention. Additionally, perceived quality, private‐label image, and attitude positively influence the purchase intention of private‐label products. Retailer reputation also affects private‐label image and value consciousness. Furthermore, convenience has a positive effect on attitudes toward the online purchase of private labels. Interestingly, price consciousness did not affect the purchase intention of online private labels. These findings have significant implications for private‐label online retailers and policymakers. This article extends the current private‐label theory and holds promise for future application in an omnichannel private‐label context.","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141925312","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Necessity entrepreneurship: A journey from unemployment to self-employment","authors":"Weng Marc Lim,&nbsp;Sanchita Bansal,&nbsp;Satish Kumar,&nbsp;Shifali Singh,&nbsp;Priya Nangia","doi":"10.1002/joe.22256","DOIUrl":"10.1002/joe.22256","url":null,"abstract":"<p>This study provides a comprehensive examination of necessity entrepreneurship, a concept distinct from its counterpart, opportunity entrepreneurship. Necessity entrepreneurship emerges from the compelling need to address economic hardship or unemployment, contrasting with opportunity entrepreneurship, which is driven by the pursuit of new market opportunities. The backdrop of this study is anchored in the escalating unemployment crisis and its implications for sustainable economic growth and the attainment of sustainable development goals. Through an integrative review combining bibliometric–content analysis of 96 publications, following the PRISMA protocol, and a detailed case analysis of 10 globally recognized entrepreneurs who embarked on their ventures driven by necessity, this study unravels the critical factors fueling the rise of necessity entrepreneurship. The findings delineate the relationship between necessity and opportunity entrepreneurship, highlighting how an entrepreneurial orientation can serve as a pivotal link. This orientation not only mitigates the adverse effects of unemployment but also propels the economy toward sustainable growth, thereby contributing significantly to the sustainable development goals. The insights derived from this study traverse multiple domains including entrepreneurial orientation, socio-economic factors, as well as innovation and digitalization, offering a granular perspective on business policy, entrepreneurial ecosystems, the disparate impacts on developed versus developing nations, and the role of innovation in dynamic entrepreneurship. Through a conceptual framework, this study elucidates how entrepreneurial orientation can effectively bridge the gap between the unemployment crisis and sustainable economic growth. Therefore, this study not only enriches the academic discourse on necessity entrepreneurship but also provides pragmatic insights for entrepreneurs, policymakers, and scholars, emphasizing the crucial role of entrepreneurship in navigating economic and social challenges.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joe.22256","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140972344","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Consumer happiness and sustainable consumption","authors":"Neelika Arora,&nbsp;Riya Gandotra,&nbsp;Neeraj Dhiman","doi":"10.1002/joe.22258","DOIUrl":"10.1002/joe.22258","url":null,"abstract":"<p>Scholars have paid increasing attention to consumer happiness and sustainable consumption, but their findings have not been subject to a systematic review in a business context. We used the SPAR-4-SLR framework to fill this gap. Our content analysis of 36 articles allowed us to identify three principal themes—well-being beyond consumption, the dilemma of ethical consumption, and consumers’ willingness to pay for sustainability—and pinpoint the relationship between consumer happiness and sustainable consumption. The results show that sustainable consumption leads to consumer happiness, that, consumers are happy to consume less, and that they are willing to pay more for sustainability. The findings, which complement those of previous studies, could be used by marketers to devise strategies that encourage sustainable consumption and satisfy consumers.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-04-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140660387","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Work-life balance and withdrawal behaviors among knowledge workforce: High performance work system comes into play for managing boundaries","authors":"Garima Mathur,&nbsp;Chanda Gulati,&nbsp;Shilpa Sankpal,&nbsp;Daisy Mui Hung Kee","doi":"10.1002/joe.22257","DOIUrl":"10.1002/joe.22257","url":null,"abstract":"<p>In the wake of a turbulent era over the past 3 years, characterized by the unprecedented challenges posed by the COVID-19 pandemic, individuals have found themselves contending with the intersection of professional and personal responsibilities. The pursuit of luxury has given way to a collective nightmare, as work and family demands converged, each equally relentless and significant. Our paper focuses on the experiences of individuals who confronted and triumphed over these challenges. A sample of 368 professionals, predominantly working from home, was examined to explore the impact of high performance work systems and boundary management in a post-pandemic landscape marked by blurred boundaries. Our findings support the notion that effective boundary management, encompassing the management of non-work intruding on work and work encroaching on non-work, significantly influences withdrawal behaviors. Our study reveals the importance of organizations fostering work practices that empower employees with the IT skills to navigate virtual technologies seamlessly. By doing so, organizations can enhance work-life balance and mitigate withdrawal behaviors among their workforces.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140688380","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Building a culture of innovation: Innovation 360°","authors":"Calvin W. H. Cheong,&nbsp;Long She,&nbsp;Lan Ma,&nbsp;Sitara Karim,&nbsp;Ling-Foon Chan,&nbsp;Poh Ling Chong,&nbsp;Pai Wei Choong,&nbsp;Chin Chuan Gan,&nbsp;Nampuna Dolok Gultom,&nbsp;Stephen T. Homer,&nbsp;Syed Monirul Hossain,&nbsp;Ken Yien Leong,&nbsp;Joyce Nga,&nbsp;Arsalan Zahid Piprani,&nbsp;Wai Chuen Poon,&nbsp;Jaspal Singh,&nbsp;Shehnaz Tehseen,&nbsp;Evelyn Mei Ling Wong","doi":"10.1002/joe.22255","DOIUrl":"10.1002/joe.22255","url":null,"abstract":"<p>This study seeks to explore how companies around the world create a culture of innovation by examining common themes that underpin innovation. Through a case study approach, we examined the innovation practices of nine companies and identified six key themes prevalent across all companies: (1) emphasis on research and development; (2) flexibility and adaptability; (3) diversity and inclusion; (4) continuous learning and development; (5) risk-taking and experimentation; and (6) sustainability. Building on these themes, we propose a new framework for creating a culture of innovation, called the Innovation 360° framework—a systematic approach for companies to understand and build a culture of innovation. Innovation 360° is centered on the core tenets of diversity, inclusion, and sustainability, driven by internal “pull” and external “push” factors of innovation that emphasize flexibility and adaptability, continuous learning and development, and risk-taking and experimentation. We also discuss the practical benefits and potential drawbacks of the framework. Ultimately, by embracing this framework, companies can improve their innovation capacity and stay ahead of the competition while demonstrating their commitment to social responsibility. However, careful consideration of the framework's potential limitations is necessary to ensure its suitability for different types of companies and industries.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140686452","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"International trade and investment: A review and research agenda","authors":"Divya Singh,&nbsp;Aditya Keshari,&nbsp;Amit Gautam","doi":"10.1002/joe.22254","DOIUrl":"10.1002/joe.22254","url":null,"abstract":"<p>International trade and investment have always been an epicenter of research, and with the onset of the COVID-19 pandemic, a surge in the publication of review articles focusing on different facets of trade and investment has been observed, but a comprehensive retrospective review of international trade and investment remains scarce. To address this gap, a systematic literature review of 30 articles published in A* and A ranked journals, along with performance analysis and science mapping of 720 articles retrieved from Scopus and Web of Science databases using bibliometric analysis is done. Considering the dynamic nature of international trade and investment, the relationship between export policies and international trade influences the global landscape, which fosters mutually beneficial relationships leading to economic cooperation. Capitalizing on opportunities and mitigating risks associated with international investment is crucial for maintaining sustainable international business operations. Through these interconnected relationships, the research contributes to the understanding of the interdependent forces shaping the global economic paradigm in a unified manner. Moreover, the study provides future research directions and questions which are culled from the analysis and offer potential advancements in the field of international trade and investment.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140473842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Employee engagement index: A graph-theoretic matrix approach","authors":"Komal Goyal,&nbsp;Ashutosh Nigam,&nbsp;Neha Goyal","doi":"10.1002/joe.22253","DOIUrl":"10.1002/joe.22253","url":null,"abstract":"<p>In today's fast-paced business environment, organizations are increasingly recognizing the critical role of employee engagement in attaining long-term success and competitiveness. Industries increasingly utilize employee engagement systems to improve public perceptions by incorporating human resource management practices, psychological ownership, job crafting, and organizational citizenship behaviors. These elements are focused on reducing the effects of employee turnover. Therefore, this article aims to represent the factors and subfactors influencing employee engagement and develop an employee engagement index. In this research, an employee engagement index was formulated and the positive impact of factors influencing employee engagement was evaluated using a graph-theoretic and matrix approach (GTMA). This index measures the number of factors in an organization conducive to creating an engaging environment among employees. It gives information about aspects at the system and subsystem levels. A step-by-step procedure for implementing methodology is provided, along with an example that may assist an organization.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140484805","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Does empowerment work? The role of education in service quality","authors":"Taylan Budur,&nbsp;Ahmet Demir,&nbsp;Najih Samin Ahmed","doi":"10.1002/joe.22249","DOIUrl":"10.1002/joe.22249","url":null,"abstract":"<p>The current study investigated the impact of employees’ educational level on the relationship between empowerment and service quality while exploring the role of perceived supervisor support. Empirical data were collected from 214 employees and 250 customers from the same companies, with structural equation modelling and Hayes’ (2018) moderation technique being employed to analyze the collected data. Resultantly, empowerment significantly impacted service quality based on employees’ educational level while reducing the perception of service quality among employees with high school diplomas or lower educational levels. Contrarily, empowerment increased service quality performance for employees with bachelor's degrees or higher levels. Managers should consider employees’ educational backgrounds during empowerment to improve service quality. Perceived supervisor support also significantly mediated the association between empowerment and service quality, regardless of employees’ educational level. The findings contributed to the knowledge of the complex dynamics between empowerment, educational level, supervisor support, and service quality.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139596343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"So you want to publish in a premier journal? An illustrative guide on how to develop and write a quantitative research paper for premier journals","authors":"Weng Marc Lim,&nbsp;Kian Yeik Koay","doi":"10.1002/joe.22252","DOIUrl":"10.1002/joe.22252","url":null,"abstract":"<p>Publishing in premier journals is a multifaceted challenge that requires not only conducting impactful research but also mastering the art of scholarly writing. This article offers a comprehensive guide, specifically tailored for quantitative research, a dominant methodology in premier journals. The guide systematically navigates through each section of a quantitative research paper—title, abstract, keywords, introduction, literature review, methodology, results, discussion, conclusion, and references—providing clear, actionable advice. Drawing from a research publication in a Q1-ranked journal as an illustration, this guide elucidates the nuances of constructing an engaging and rigorous quantitative research paper. The guide also delves into the expectations of editors and reviewers, offering innovative strategies and insights to enhance the clarity, coherence, and persuasiveness of submissions. Designed to resonate deeply with quantitative scholars, this guide empowers researchers to craft research papers that not only align but surpass the expectations of premier journals.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joe.22252","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139600842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Examining the influence of entrepreneurial skills, human capital, and home country institutions on firm internationalization","authors":"Takawira Munyaradzi Ndofirepi","doi":"10.1002/joe.22251","DOIUrl":"10.1002/joe.22251","url":null,"abstract":"<p>In an increasingly interconnected world, understanding the factors that influence firm internationalization is crucial for businesses and policymakers alike. This study examines the complex interplay between entrepreneurial skills, human capital, institutional environments and firm internationalization. Specifically, it investigates the mediating role of home country institutional environments in the relationship between entrepreneurial skills, human capital and firm internationalization. Based on a theoretical framework that integrates resource-based and institutional theories, this study employs a quantitative research design, using cross-sectional international data from the Global Entrepreneurship Development Institute (GEDI) and Global Competitiveness Index 2018 reports for 137 countries. The findings of this reveal compelling insights into the factors driving firm internationalization. Both direct and indirect effects of entrepreneurial skills and human capital on firm internationalization emerge as positive and statistically significant. Moreover, the study underscores the nuanced influence of institutional environments, indicating their partial mediation of the relationship between entrepreneurial skills, human capital and firm internationalization. This sheds light on the pivotal role of the dynamic interplay between resources and institutional frameworks in shaping firms’ strategic decisions to venture into foreign markets. The implications of these results extend beyond academia, with actionable insights for both businesses and policymakers alike. This study not only contributes to our theoretical understanding of internationalization processes but also provides practical guidance for firms seeking to navigate and optimize their global expansion strategies.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2024-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joe.22251","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139610021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}