Lea Pfajfar Cotič, Mandy Mok Kim Man, Lebene Richmond Soga, Anastasia Konstantopoulou, George Lodorfos
{"title":"Job Characteristics for Work Engagement: Autonomy, Feedback, Skill Variety, Task Identity, and Task Significance","authors":"Lea Pfajfar Cotič, Mandy Mok Kim Man, Lebene Richmond Soga, Anastasia Konstantopoulou, George Lodorfos","doi":"10.1002/joe.22295","DOIUrl":"https://doi.org/10.1002/joe.22295","url":null,"abstract":"<p>This paper investigates the factors influencing employees’ work engagement with focus on the experiences of employees in Slovenian and Malaysian organizations. Previous research has shown that the closer an employee's engagement is with an organization, the higher the employee's performance. To explore job characteristics that deliver employees’ work engagement, this study employs Hackman and Oldham's job characteristics model, focusing on the core elements of task identity, task significance, skill variety, feedback, and autonomy as a lens to investigate this phenomenon in two different countries. Data from organizations in Slovenia and Malaysia were gathered and analyzed using quantitative methodology. The findings highlight the fact that employees’ work engagement is not necessarily employee engagement; whereas the former examines engagement at the psychological level with an individual employee, the latter takes a broader approach in looking at factors that are also organizational. We find that work engagement is affected by job characteristics—task identity, task significance, skill variety, feedback, and autonomy—but these differ according to context, which we have shown can be in relation to the cultural setting of the organization. While in Slovenia, employees’ work engagement is influenced by skill variety and feedback (structure), in Malaysia, work engagement is affected by employees’ task identity and autonomy. These findings speak to a culture of direct communication in Slovenia as opposed to high-power distance that is often argued in Malaysian organizations. In practice, context must be considered when designing jobs and policies for managing human resources as employees find meaning in work through different job characteristics.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":"44 5","pages":"75-85"},"PeriodicalIF":0.0,"publicationDate":"2025-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joe.22295","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144207063","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Corporate Social Responsibility Expenditure and Financial Performance: The Case of Optional Spending and Mandatory Reporting in India","authors":"Smita Mazumdar, Som Sekhar Bhattacharyya, Bala Krishnamoorthy, Sujata Mukherjee, Shailaja Rego","doi":"10.1002/joe.22291","DOIUrl":"https://doi.org/10.1002/joe.22291","url":null,"abstract":"<div>\u0000 \u0000 <p>This study examined the correlation between Indian firms’ Corporate Social Responsibility (CSR) expenditure and their financial performance (FFP) using disclosure data from 479 firms between 2014 and 2020. This period was notable for mandatory CSR reporting but optional spending. A panel regression analysis was employed to assess firm behavior from the perspectives of institutional, signaling, and value creation theories. This study found that firms’ CSR expenditure was notably lower than mandated spending in all sectors, except in the energy, material, and consumer-staples sectors. Overall, CSR spending was associated with improved margins, supporting value creation theory. However, the impact varied across industries: the energy, material, industrial, consumer-discretionary, and healthcare sectors exhibited a negative association, whereas the consumer-staples sector showed a significant positive association. Thus, promoting CSR spending in sectors that benefit the most may be more effective than adopting a uniform approach across all sectors. Regulatory bodies should consider developing industry-specific intervention plans to integrate CSR more effectively into mainstream business practices.</p>\u0000 </div>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":"44 5","pages":"57-74"},"PeriodicalIF":0.0,"publicationDate":"2025-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144207010","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Negative Humor: Impact on Mental and Physical Health of Employees","authors":"Sana Mumtaz, Tanzeela Aqif","doi":"10.1002/joe.22290","DOIUrl":"https://doi.org/10.1002/joe.22290","url":null,"abstract":"<div>\u0000 \u0000 <p>Although a large body of literature has focused on the positive prospects of workplace socialization for employees, inadequate understanding exists about the role of negative humor and how it leads to socio-psychological change experiences in employees. To develop an understanding of the above, a direct linkage of workplace humor with the physical health of employees was developed using the social identity perspective. Moreover, the intervening role of surface acting, negative emotions, and loneliness were incorporated in the model for understanding how mental change experiences translate to health issues in employees. Data were collected from 162 managers working at managerial level positions and structural equational modeling was tested for computing results. The findings suggested an indirect linkage between negative humor and physical health via the intervening role of surface acting, negative emotions, and loneliness. These findings add novel to the literature by suggesting how informal socialization and negative interactions impact the internal processes and physical health of employees with time. Based on the findings, theoretical and practical implications are offered toward the end of the article.</p>\u0000 </div>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":"44 5","pages":"46-56"},"PeriodicalIF":0.0,"publicationDate":"2025-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144206466","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Syed Yasir Abbas Zaidi, Muhammad Faisal Aslam, Faisal Mahmood, Bilal Ahmad, Sadia Tasaddque
{"title":"Accomplishing the SDGs Through Green HRM Practices: Insights From Industrial Sustainability Experts","authors":"Syed Yasir Abbas Zaidi, Muhammad Faisal Aslam, Faisal Mahmood, Bilal Ahmad, Sadia Tasaddque","doi":"10.1002/joe.22294","DOIUrl":"https://doi.org/10.1002/joe.22294","url":null,"abstract":"<div>\u0000 \u0000 <p>In the contemporary global context, the imperative to simultaneously address environmental, social, and economic challenges has become a paramount global goal. The corporate sector, identified as a significant contributor to environmental crises, is under immense pressure from diverse stakeholders, including regulators, activists, consumers, and competitors, who express concerns about the sector's unsustainable practices. In response to these challenges, the United Nations introduced sustainable development goals (SDGs) in 2015, envisioning a planet that thrives for all by 2030. Although the achievement of SDGs has become a global agenda, the role of green human resource management practices (GHRMPs) in this pursuit remains inadequately understood. This qualitative study seeks to address the overarching question of how GHRMPs contribute to the actualization of the environmental, economic, and social SDGs. Drawing insights from semi-structured interviews and focus group discussions with 20 sustainability experts, thematic analysis revealed that specific sub-practices within six core GHRMPs are intricately linked to distinct SDGs. For instance, inclusive hiring practices and diversity programs are identified to contribute to reducing inequalities (SDG 10). Gender-inclusive groups provide a platform for employees to voice concerns and ideas, encouraging equal participation of men and women in decision-making processes, ensuring diverse perspectives are considered (SDG 5). Designing healthier workplaces reduces the risk of occupational illnesses and injuries, supports a healthy lifestyle, and contributes to improved overall well-being (SDG 7). This study offers valuable guidance to business policymakers and civil society actors aiming to enhance the scope of sustainable corporate practices.</p>\u0000 </div>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":"44 5","pages":"19-45"},"PeriodicalIF":0.0,"publicationDate":"2025-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144206868","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Entrepreneurial Leadership and Job Crafting Among Millennials in SMEs: The Mediating Role of Work Passion","authors":"Michelle She Min Ngo, Siti Khadijah Zainal Badri","doi":"10.1002/joe.22293","DOIUrl":"https://doi.org/10.1002/joe.22293","url":null,"abstract":"<p>In an era marked by rapid shifts in the organizational landscape, organizations value employees who actively engage in job crafting to foster positive organizational development. This emphasis is particularly crucial for small-and-medium-sized enterprises (SMEs) due to their limited financial resources for new recruitment. This study explores the relationship between entrepreneurial leadership and job crafting among millennials employed in SMEs. Additionally, it examines the mediating role of work passion, acting as an “energized-to” motivation, in the relationship between entrepreneurial leadership and job crafting. By analyzing quantitative data collected in two waves from 352 millennials working in the service sectors of SMEs, the study reveals that entrepreneurial leadership and work passion positively influence only three dimensions of job crafting behaviors, including <i>increasing structural job resources, social job resources, and challenging job demands</i>. Furthermore, the results suggest that work passion partially mediates the relationship between entrepreneurial leadership and the three dimensions of job crafting. Based on these findings, the study recommends practical strategies to cultivate entrepreneurial leadership among individuals holding leadership positions within SMEs.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":"44 5","pages":"5-18"},"PeriodicalIF":0.0,"publicationDate":"2025-02-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joe.22293","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144206356","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Roles of Cognitive and Affective Factors on Employees’ Current and Future Pro-Environmental Behaviors","authors":"Honey Kanojia, Neeraj Dhiman","doi":"10.1002/joe.22286","DOIUrl":"https://doi.org/10.1002/joe.22286","url":null,"abstract":"<div>\u0000 \u0000 <p>The current study investigated the cognitive and affective factors driving employees’ pro-environmental behaviors (PEBs) in organizations to address a critical gap in sustainability research. Specifically, the roles of anticipated guilt, subjective norms (SNs), and the warm glow effect in shaping current and future green behaviors were examined through partial least squares structural equation modeling (PLS-SEM). The findings demonstrated that anticipated guilt was the strongest predictor of PEBs, followed by SNs. The warm glow effect was also revealed to partially mediate the relationship between current and future PEBs, which offered alternative insights into the long-term sustainability of green practices. Resultantly, the findings contributed to the theory of planned behavior and provided practical implications for organizations seeking to foster employees’ continuous environmental commitment while advancing the understanding of the psychological mechanisms underlying sustained workplace PEBs.</p>\u0000 </div>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":"44 4","pages":"74-93"},"PeriodicalIF":0.0,"publicationDate":"2025-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143741239","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Annie Riya Michael, Gnana Muhila Maria, Hesil Jerda George, Christina Maria Jayacyril, Satyanarayana Parayitam
{"title":"Employee Commitment and Cognitive Engagement as Moderators in the Relationship Between Quality of Work Life and Work Life Balance: A Conditional Moderated Moderated‑Mediation Model","authors":"Annie Riya Michael, Gnana Muhila Maria, Hesil Jerda George, Christina Maria Jayacyril, Satyanarayana Parayitam","doi":"10.1002/joe.22287","DOIUrl":"https://doi.org/10.1002/joe.22287","url":null,"abstract":"<div>\u0000 \u0000 <p>The well-being of employees in the banking industry remains vital in the quality of work life (QWL) and work life balance (WLB) research. Building on need-satisfaction theory and spillover theories, this research tests a model that examines the effects of work-family conflict (WFC) and family-work-conflict (FWC) on the QWL of bank employees in India. Further, the nexus between QWL, job satisfaction, life satisfaction, and WLB are investigated. This study also examines the moderating effect of employee commitment and cognitive engagement of employees in enhancing job satisfaction. Data were collected from 597 employees in four cities from southern India to test the moderated moderated-mediation model. After checking the measurement properties of the survey instrument using the LISREL package of structural equation modeling, hierarchical regression, and PROCESS macros were used to validate the model. The key findings indicate that (i) WFC and FWC have adverse effects on QWL, (ii) QWL is positively associated with job satisfaction and life satisfaction, (iii) job satisfaction mediated the relationship between QWL and life satisfaction, and (iv) life satisfaction is a significant predictor of WLB. The results also supported that employee commitment strengthened the relationship between QWL and job satisfaction. Further, cognitive engagement (second moderator) and employee commitment (first moderator) interacted with QWL in influencing job satisfaction. The three-way interaction between QWL, employee commitment, and cognitive engagement is a novel idea that significantly contributes to the literature on organizational behavior and human resource management. This study provides valuable insights for future researchers and practicing managers.</p>\u0000 </div>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":"44 4","pages":"94-118"},"PeriodicalIF":0.0,"publicationDate":"2025-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143741409","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"TikTok and Online Dating: A Social Media Analysis of Emerging Patterns","authors":"Yavuz Selim Balcioglu, Ceren Cubukcu Cerasi","doi":"10.1002/joe.22288","DOIUrl":"https://doi.org/10.1002/joe.22288","url":null,"abstract":"<div>\u0000 \u0000 <p>Internet dating is becoming a more common practice in modern societies and social media plays an important role in shaping social interactions and cultural discourse. In this study, TikTok data will be analyzed to explore the online dating potential of TikTok users in Turkey. The study highlights the importance of understanding communication strategies on social media, especially in the context of dating and relationships. Using a structured methodology, it was aimed to gain a comprehensive understanding of how TikTok is used in the context of dating in Turkey, investigating both content creation patterns and audience participation in these topics. The findings show that dating and interpersonal relationships on TikTok are not just personal; they are deeply connected to cultural norms, societal expectations, and digital communication trends. The study provides valuable information for the development of communication strategies on social media, especially focusing on dating and interpersonal relationships. In conclusion, this study underlines the need to further investigate the relationship between social media and interpersonal communication, especially in the context of evolving digital environments.</p>\u0000 </div>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":"44 4","pages":"119-125"},"PeriodicalIF":0.0,"publicationDate":"2025-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143741406","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Are We Competitive? A Firm Competitiveness Fit Scale","authors":"Marco Arraya, João J. Ferreira","doi":"10.1002/joe.22284","DOIUrl":"https://doi.org/10.1002/joe.22284","url":null,"abstract":"<div>\u0000 \u0000 <p>This study aims to develop and validate a comprehensive measure of <i>firm competitiveness fit</i>, a second-order composite construct consisting of seven strategic dimensions: vision, leadership, work passion, people-centric, customer-centric, infrastructural, and viability. These dimensions have been identified as critical factors that influence a firm's competitiveness; however, there is no widely accepted scale to evaluate them. Therefore, this study aims to provide a comprehensive scale that assesses a firm's competitiveness and links specific practices to improvements or decreases in competitiveness. This study used a mixed-method approach that included both qualitative and quantitative phases. The qualitative stage involved interviewing 10 C-suite executives to gain insights into the dimensions' impact on firm competitiveness and to generate items that reflect an understanding of the dimensions. The quantitative phase involved distributing a survey to 188 participants to measure the relationships between the strategic dimensions and <i>firm competitiveness fit</i> and to assess the scale's reliability, validity, and operability. To achieve this goal, PLS-SEM (partial least squares structural equation modeling) was used. The results reveal that <i>firm competitiveness fit</i> is a composite second-order construct, and the incorporation of the seven strategic dimensions into the model demonstrates its validity as a reliable predictor of firm competitiveness. This study has implications for theoretical and practical applications.</p>\u0000 </div>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":"44 4","pages":"59-73"},"PeriodicalIF":0.0,"publicationDate":"2024-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143741582","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Can the Original Use of an Employee Handbook Inform Present Day and Future Employee Relations?","authors":"Beth M. Ritter","doi":"10.1002/joe.22283","DOIUrl":"https://doi.org/10.1002/joe.22283","url":null,"abstract":"<p>This review analyzed the original intention of employee handbooks and the evolution of handbooks over multiple decades to determine if there was valuable learning for today's postindustrial organizations. Four different employee relationship themes emerged from the review and are considered from an evidence-based research perspective. Actual handbook observations, either in text or numerical summary, are shared for perspective. The review findings offer firms considerations for current-day approaches to demonstrate employer commitments and organizational support for employees. The review identified four themes that aligned with organization support theory. Perceived organizational support has been shown to create positive employee outcomes for organizations. Demonstration of the themes, expectation setting via culture and values, psychological contracting via future opportunity sharing, inviting employee voice via decision making and problem resolution processes, and practicing organizational justice via consistency to policies, all offer the possibility for enhanced perceptions of organization support by employees. Positive outcomes of greater employee retention, presenteeism, and productivity in organizations can be realized by firms that can learn from the themes found in the review and adjust to capture the opportunity.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":"44 4","pages":"5-15"},"PeriodicalIF":0.0,"publicationDate":"2024-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joe.22283","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143741083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}