Global Business and Organizational Excellence最新文献

{"title":"How to infuse an organizational culture with humility: A study of humble behaviors and practices","authors":"Renato Cuenca,&nbsp;Patricia Amelia Tomei,&nbsp;Sylvia Freitas Mello","doi":"10.1002/joe.22171","DOIUrl":"10.1002/joe.22171","url":null,"abstract":"<p>In order to analyze the role of humility in organizational culture, in this work, companies that formally declared humility as a value on their home pages were chosen, as to understand the internalization of this value in their practices and behaviors. The research adopted a descriptive-analytical design with a qualitative approach, and in addition to secondary data referring to the organizational profile, fourteen semi-structured interviews were analyzed with the decision-making elite of the seven chosen organizations, based on theoretical-deductive categories of the construct identified in the organizational literature. The study identified that the value of humility is effectively present in behaviors and practices of these organizations, which develop a culture of humility in their daily lives. The main results indicate that the internalized value of humility is associated with (i) shared behaviors; (ii) clear self-assessment of strengths and weaknesses; (iii) culture of innovation; (iv) awareness of their own limitations; (v) support for third-party contributions and feedback practices (vi) employee learning; (vii) culture of praise. The results reinforced the main categories and constructs for a Humble Organizational Culture (HOC) Model, opening opportunities for future research that explore the elaboration of cultural maturity diagnoses and humility measurement instruments in the organizational field.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44922718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Ushering a new era of Global Business and Organizational Excellence: Taking a leaf out of recent trends in the new normal","authors":"Weng Marc Lim","doi":"10.1002/joe.22163","DOIUrl":"10.1002/joe.22163","url":null,"abstract":"<p>Global business has been and continues to be omnipresent. The digital economy and new-age technologies of the latest industrial revolution have enabled more firms to automate, identify, target, attract, serve, and sell to more customers around the world today than in the past. The recent COVID-19 pandemic has highlighted the importance of global business, enabling firms to not only survive but also thrive in times of adversity while supporting the effective functioning of business, economy, and society at large. Technology adoption has also accelerated rapidly and its usage is arguably at its highest point today than at any time in history. Though the narrative of survival during the early days of the COVID-19 pandemic appears to be a familiar voice that resonates with global crises in the past (e.g., global economic crisis), the speed in which firms today have moved from needing to survive to wanting to thrive has been astounding (e.g., cleaning, delivery, and tech services). The unprecedented changes brought by the COVID-19 pandemic has, therefore, led to a new normal, thereby necessitating the exploration of new ideas and the re-examination of existing ones in order to forge profound ways forward to advance global business and achieve organizational excellence.</p><p><i>Global Business and Organizational Excellence</i> has contributed several noteworthy studies in the new normal.</p><p>The <i>previous issues</i> have highlighted the importance of embracing technology (e.g., remote solutions such as live streaming and telemedicine; Quévat &amp; Heinze, <span>2020</span>; Wulandari &amp; Zoubir, <span>2021</span>), collaboration, and flexibility (Bretas &amp; Alon, <span>2020</span>) as well as employee engagement (Sahoo et al., <span>2022</span>) in times of global crisis such as the COVID-19 pandemic in order to navigate and weather through turbulent challenges (e.g., employees’ work-life conflict, negative attitudes and self-confidence, and desire to leave work; Al-Abrrow et al., <span>2021</span>; Mattar, <span>2021</span>; Mello &amp; Tomei, <span>2021</span>) for business survival and continued operation.</p><p>In the <i>present issue</i>, Sutarto et al. (<span>2022</span>) found that work from home challenges (e.g., lack of equipment, and information and communication technology support; ineffective communication; work-home interference), which were prominent during the COVID-19 pandemic, negatively affected job satisfaction, and in turn, work performance. To contribute potential solutions, two purposefully selected studies were included in the present issue to accompany Sutarto et al. (<span>2022</span>). In particular, Mohammed et al. (<span>2022</span>) emphasized the mediating role of mindfulness in enabling leadership dimensions to positively influence work outcomes, whereas Rahman et al. (<span>2022</span>) highlighted that cyberloafing (e.g., browsing on social media and websites) has no direct effect on employee performance and","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joe.22163","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47910406","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"What is at stake in a war? A prospective evaluation of the Ukraine and Russia conflict for business and society","authors":"Weng Marc Lim,&nbsp;Markson Wee Chien Chin,&nbsp;Yaw Seng Ee,&nbsp;Chorng Yuan Fung,&nbsp;Carolina Sandra Giang,&nbsp;Kiat Sing Heng,&nbsp;Melinda Lian Fah Kong,&nbsp;Agnes Siang Siew Lim,&nbsp;Bibiana Chiu Yiong Lim,&nbsp;Rodney Thiam Hock Lim,&nbsp;Tze Yin Lim,&nbsp;Chui Ching Ling,&nbsp;Symeon Mandrinos,&nbsp;Stanley Nwobodo,&nbsp;Cynthia Su Chen Phang,&nbsp;Long She,&nbsp;Chia Hua Sim,&nbsp;Sueh Ing Su,&nbsp;Gabriel Wei En Wee,&nbsp;Marc Arul Weissmann","doi":"10.1002/joe.22162","DOIUrl":"https://doi.org/10.1002/joe.22162","url":null,"abstract":"<p>War produces devastating impacts on humankind, especially in terms of lives and livelihoods. While war is a widely studied topic in history, it remains relatively understudied in business. To address this gap, this article explores the impact of war for business and society. To do so, this article undertakes a prospective evaluation of the Ukraine and Russia conflict as a recent case of war. In doing so, this article reveals that <i>a war can impact society within</i> (e.g., <i>limit access to basic necessities and monetary resources</i>, <i>increase unemployment and reduce purchasing power</i>, and <i>increase asylum seekers and refugees</i>) <i>and outside</i> (e.g., <i>supply shortage and inflation</i> and <i>threat of false information</i>) as well as <i>business within</i> (e.g., <i>threat of cyberattacks</i>, <i>threat to digital and sustainable growth</i>, and <i>short-term and long-term sanctions and support</i>) <i>and outside</i> (e.g., <i>test of business ethics and moral obligations</i> and <i>test of brand management</i>) <i>war-torn countries</i>. The article concludes with an agenda for future research involving war, business, and society.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joe.22162","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"137981440","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A unique approach to achieving organizational excellence: The Cube One Framework","authors":"Richard E. Kopelman","doi":"10.1002/joe.22160","DOIUrl":"10.1002/joe.22160","url":null,"abstract":"<p>In this article, I present the rationale and evidence pertinent to the utility of the Cube One Framework for achieving organizational excellence. Three factors contribute to the uniqueness of the Cube One framework: (1) the reliance on measuring the frequency of enacted practices (as contrasted to the traditional emphasis on stated policies, leadership philosophies, and mission statements); (2) the empirical examination of practices directed toward satisfying the needs of three separate stakeholders—funders, customers, and employees–customers consistently being neglected from lists of High-Performance Work Practices which focus solely on productivity and employee satisfaction; and (3) the capability of performing an empirically-based diagnosis of organizational strengths and opportunities for improvement. I offer three types of evidence: survey data collected in four studies conducted in three countries–where results are (surprisingly) slightly stronger for organizations in the nonprofit/government sectors as compared to for-profit companies; longitudinal stock market valuations using a sample of America's Most Admired Companies per Fortune Magazine; and seven case studies of prominent organizations such as Google, Four Seasons Hotels, and Mayo Clinic.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46902563","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The relationship between spiritual leadership and human engineering among university employees: The mediating role of mindfulness","authors":"Sanaa Mostafa Mohammed Mohammed,&nbsp;Reda Ebrahim Mohamed El-Ashram,&nbsp;Mahmoud Sayed Ali Abosaif","doi":"10.1002/joe.22158","DOIUrl":"10.1002/joe.22158","url":null,"abstract":"<p>This study explores whether, and how, mindfulness mediates the relationship between spiritual leadership and human engineering. Based on data from a sample of 335 members of faculty and administrative staff from Imam Mohammad Ibn Saud Islamic University in Saudi Arabia, the paper provides insights into how mindfulness affects the relationship between spiritual leadership and human engineering. The authors believe that it is the first time that mindfulness as a mediator in this relationship has been studied. They also believe that it is the first time such a study has been conducted in an Arab environment. By studying the relationship between spiritual leadership and human engineering, and by studying mindfulness as a mediating variable in this relationship in a non-Western environment, the study expands the external validity of the notions of spiritual leadership and human engineering. The results indicate a significant relationship between spiritual leadership and human engineering, and show that mindfulness has an indirect effect on this relationship. The article highlights the implications for dealing with stress in the work environment by using mindfulness as a driver for developing spiritual leadership, as well as understanding and practicing the values of spiritual leadership in promoting spirituality.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42245557","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Factors and challenges influencing work-related outcomes of the enforced work from home during the COVID-19 pandemic: Preliminary evidence from Indonesia","authors":"Auditya Purwandini Sutarto,&nbsp;Shanti Wardaningsih,&nbsp;Wika Harisa Putri","doi":"10.1002/joe.22157","DOIUrl":"10.1002/joe.22157","url":null,"abstract":"<p>This study investigates the socio-demographic factors and work from home challenges associated with job satisfaction and work performance. Using a cross-sectional survey design and convenience sampling, data from 482 Indonesian employees were gathered via a web-based questionnaire. Bivariate analysis was used to assess job satisfaction and work performance differences across several socio-demographic factors. Hierarchical linear regression was performed to identify the contribution of socio-demographic factors and work from home challenges on job satisfaction and work performance. All work from home challenges, with the exception of social isolation, linked significantly to job satisfaction and work performance. However, no significant differences in job satisfaction and work performance were found across most socio-demographic factors. Our final model suggests that, after controlling socio-demographic and work from home challenges, the length of employment and job satisfaction were the most significant determinants of work performance. This study provides insights for organizations wishing to raise employees’ satisfaction, and maximize the benefits gained by addressing work from home challenges, by improving some of the less favorable work from home practices of the past.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joe.22157","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49194956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Does cyberloafing and person-organization fit affect employee performance? The mediating role of innovative work behavior","authors":"Muhammad Fajar Wahyudi Rahman,&nbsp;Anang Kistyanto,&nbsp;Jun Surjanti","doi":"10.1002/joe.22159","DOIUrl":"10.1002/joe.22159","url":null,"abstract":"<p>The aim of this study is to find out whether cyberloafing and person-organization fit has a positive effect on employee performance, and whether innovative work behavior plays a mediating role in this relationship. The study takes a quantitative approach using partial least squares structural equation modelling with data from 210 online questionnaires that were distributed to employees in the banking sector in Indonesia who had access to the internet at the workplace, and were allowed to use it for non-work activities (i.e., cyberloafing). The study shows a positive relationship between innovative work behavior, and both cyberloafing and person-organization fit. It also shows that innovative work behavior acts as a mediator between cyberloafing, person-organization fit, and employee performance. The study advances the management literature by showing how cyberloafing and person-organization fit influences employee performance through innovative work behavior, and provides new insights into the antecedents of cyberloafing. In addition, by clarifying the type of situations in which practitioners should adopt a positive or negative view towards cyberloafing, it provides guidance for those who wish to address the issue of cyberloafing and employee performance in their organization.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47312411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The role of status consumption and brand equity: A comparative study of the marketing of Indian luxury brands by traditional and social-media","authors":"Rehan Husain,&nbsp;Amna Ahmad,&nbsp;Bilal Mustafa Khan","doi":"10.1002/joe.22156","DOIUrl":"10.1002/joe.22156","url":null,"abstract":"<p>This research is a comparative study of the marketing of luxury brands by social media and by traditional media. It examines the influence of status consumption and brand equity and shows how they impact on the purchase intention of luxury brands. The research is based on the Indian luxury brand market, a sector that has yet to be studied in any depth. It uses a questionnaire with a convenience sampling strategy that targeted followers of prominent luxury brands in four of India's largest metropolitan cities; 453 usable responses were obtained. The research provides both a model and identifies a number of managerial and theoretical implications. The results show that status consumption and brand equity positively affect the purchase intention, with this being more significant in social media marketing activity than in traditional marketing activities. The research indicates that it would be wise to use a blend of both social and traditional media for marketing luxury brands. For social media campaigns, luxury brand managers should focus on status consumption and brand equity, which should lead to increased intention to purchase.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49019777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Using text mining and crowdsourcing platforms to build employer brand in the US banking industry","authors":"Soman Sajid,&nbsp;Natalia Volkova,&nbsp;Joseph Ato Wilson,&nbsp;Emmanuel Opoku-Asante","doi":"10.1002/joe.22153","DOIUrl":"10.1002/joe.22153","url":null,"abstract":"<p>Crowdsourcing platforms are a valuable source of information for employees and firms. They have become an essential part of human resource practices, such as recruiting, employee engagement, and the marketing of a company's brand. Crowdsourcing platforms can help enrich an employer's brand, with employee reviews acting as a terra-incognita for the early-stages in the employer branding process. In response to these dynamics, this research explores the employer value proposition preferences and the sentiments of employees in the US banking industry. Approximately 11,000 reviews on the crowdsourcing platform Indeed.com, covering the top 18 banks listed on the Fortune 500, were parsed. The text mining techniques topic modeling and sentiment analysis were carried out using Latent Dirichlet Allocation. The topic modeling analysis revealed work-life balance, management, economic, social, and development values as the most preferred employer value proposition, while brand-image, application, and interest values were the least preferred. Sentiment analysis showed that employees exhibit negative sentiments for management, work stress, work-life balance, and economic values, and show positive sentiments for development, social, and interest values. The paper highlights avenues for future research and discusses the managerial and theoretical implications for managers and HR practitioners.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45825615","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Soft TQM, agility, and knowledge management deliver organizational performance: A study of Malaysian manufacturing organizations in the electrical and electronics sector","authors":"Eu Chin Ong,&nbsp;Cheng Ling Tan","doi":"10.1002/joe.22155","DOIUrl":"10.1002/joe.22155","url":null,"abstract":"<p>The research aims to determine how organizational performance is increased when soft TQM, agility, and knowledge management are aligned. It employs a model constructed from a literature review, and an empirical study conducted amongst electrical and electronics manufacturers in Malaysia. Soft TQM was found to have no significant direct relationship with organizational performance, but had a strong relationship when mediated by knowledge management. This relationship was further strengthened by the mediation of both agility and knowledge management. The empirical findings validate recent conceptual models of enablers of organizational performance, as well as contributing to the body of knowledge concerning the knowledge-based view of the firm, and the view of the firm as an epistemic community. In addition, the study identifies factors that should be considered when implementing soft TQM, agile practices, and knowledge management in an organization.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48498664","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}