Jurnal Pengurusan最新文献

{"title":"Evolution of the Malaysian Halal Certification System: the Viable System Model as the Diagnostic Framework","authors":"","doi":"10.17576/pengurusan-2022-66-03","DOIUrl":"https://doi.org/10.17576/pengurusan-2022-66-03","url":null,"abstract":"","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41796373","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Faktor Penentu Niat Penggunaan e-Dompet pasca Pandemik COVID-19 di Malaysia: Integrasi Model UTAUT dan MAT","authors":"Syajarul Imna Mohd Amin","doi":"10.17576/pengurusan-2022-66-09","DOIUrl":"https://doi.org/10.17576/pengurusan-2022-66-09","url":null,"abstract":"Pandemik COVID-19 secara tidak langsung telah mempercepatkan peralihan gaya hidup kepada masyarakat tanpa tunai dan penerapan transaksi pembayaran secara digital. Namun berbanding saluran pembayaran digital sedia ada, tahap penerimaan e-dompet dalam kalangan pengguna di Malaysia masih rendah. Oleh itu, kajian ini bertujuan untuk mengenalpasti faktor yang mempengaruhi niat penggunaan e-dompet dalam kalangan pengguna di Malaysia pasca pandemik COVID-19. Kajian ini mengintegrasikan model Unified Theory of Acceptance and Use of Technology (UTAUT) dan Mental Accounting Theory (MAT) dengan mengambil kira faktor tambahan persepsi faedah, persepsi keselamatan dan kepercayaan. Ia menggunakan teknik persampelan bertujuan dan mengumpulkan 303 respon melalui tinjauan soal-selidik. Berdasarkan analisis PLS-SEM, dapatan kajian menunjukkan bahawa persepsi faedah, persepsi keselamatan, kepercayaan dan pengaruh sosial memberi kesan positif ke atas niat penggunaan e-dompet. Manakala kesan jangkaan prestasi dan jangkaan usaha adalah tidak signifikan. Kajian ini dapat menyediakan maklumat kepada pihak industri untuk memahami tingkah laku pengguna pasca pandemik bagi membangunkan strategi perniagaan dan aplikasi pembayaran secara digital seperti menambah baik reka bentuk, kandungan, sistem dan fitur e-dompet.Alternate :The COVID-19 pandemic has indirectly accelerated the lifestyle transition to a cashless society and the application of digital payment transactions. However, compared to existing digital payment channels, the acceptance of e-wallets among consumers in Malaysia is still minimal. Therefore, this study aims to identify factors affecting the consumers ' intention to use e-wallets during the post-COVID-19 pandemic in Malaysia. The study integrates the Unified Theory of Acceptance and Use of Technology (UTAUT) and Mental Accounting Theory (MA T) models by considering additional factors ofperceived benefit, perceived security, and trust. It uses the purposive sampling technique and collected 303 responses through a survey. Based on the PLS-SEM analysis, the findings indicate that perceived benefits, perceived security, trust, and social influence positively impact the intention to use e-wallets. Meanwhile, the effects of performance expectation and effort expectation are not significant. This study provides knowledge to the industry to understand consumer behaviour during postpandemic to develop business strategies and digital payment applications such as by enhancing e-wallet design, content, system and features.","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48599381","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Meneroka Proses Paling Kritikal dalam Pelaksanaan Pelan Pewarisan","authors":"","doi":"10.17576/pengurusan-2022-66-10","DOIUrl":"https://doi.org/10.17576/pengurusan-2022-66-10","url":null,"abstract":"","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42884890","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Post-COVID-19 Organizational Resilience in the Manufacturing and Service Industries","authors":"S. Sinniah","doi":"10.17576/pengurusan-2022-66-02","DOIUrl":"https://doi.org/10.17576/pengurusan-2022-66-02","url":null,"abstract":"COVID-19 telah menggegarkan industri perniagaan dan memaksa pengajian semula literatur ketahanan. Walaupun pengurusan organisasi telah menerima pakai langkah-langkah yang ditetapkan oleh literatur, langkahlangkah tersebut tidak dapat memberikan penyelesaian yang sesuai untuk semua. Ini telah mendorong kajian ini untuk meneliti semula faktor-faktor ketahanan organisasi yang memacu prestasi operasi dalam era pasca pandemik, khususnya dengan pertimbangan peranan orientasi industri firma dan saiz firma. Oleh itu, kajian ini bertujuan untuk mengenalpasti sejauh mana daya tahan organisasi (keupayaan, kebolehsuaian, ketangkasan dan fleksibiliti) memberi kesan kepada prestasi operasi;dan, untuk menentukan bagaimana saiz firma mempengaruhi hubungan antara daya tahan organisasi dan prestasi operasi sektor pembuatan dan perkhidmatan. Data dikumpul daripada 85 organisasi dalam industri pembuatan dan perkhidmatan Malaysia dan dianalisis menggunakan PLS-SEM. Keputusan menunjukkan bahawa dimensi ketahanan ketangkasan dan fleksibiliti mempunyai kesan positif yang signifikan terhadap prestasi operasi, manakala dimensi keupayaan dan kebolehsuaian tidak berkesan. Selain itu, saiz firma didapati tidak signifikan dalam hubungan antara ketahanan organisasi dan prestasi operasi. Penemuan mendedahkan bahawa ketahanan adalah penting untuk kemampanan organisasi dalam iklim perniagaan yang bergelora dan rumit ini. Oleh itu, pengurus harus mempertimbangkan penggabungan strategi ketahanan yang sesuai dalam peluang dan juga operasi. Oleh itu, pengurus harus mempertimbangkan penggabungan strategi ketahanan yang sesuai dalam peluang dan juga operasi supaya ia dapat memanfaatkan daya tahan organisasi terutamanya dalam pada masa pasca COVID. Manakala, pihak kerajaan pula harus menggunakan penemuan ini untuk membuat dasar semasa menerajui projek dan inisiatif di pasca COVID-19.Alternate :COVID-19 has shaken the business industry and forced a revisit of the resilience literature. Though organizations' management have adopted measures prescribed by the literature, these measures have been unable to provide a fit-for-all solution. This has motivated this study to re-examine the organizational resilience factors driving operational performance in the post-pandemic era, specifically in consideration of the role of firm industry orientation and firm size. Thus, the preset study aims it to identify to what extent the organizational resilience (ability, adaptability, agility and flexibility) effects the operational performance;and, to determine how the firm size influence the relationship between organizational resilience and the operational performance of the manufacturing and service sectors. Data was collected from 85 organizations in the Malaysian manufacturing and services industries and analyzed using PLS-SEM. The results show that the agility and flexibility dimensions of resilience have a significant positive effect on operational performance, while the ability and adaptability di","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43967500","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Impact of Digital Organizational Culture and Digital Capability on Organizational Performance through Digital Innovation Mediation in the COVID-19 Era: A Study on Indonesian Pharmaceutical SOEs","authors":"Muhammad Teguh","doi":"10.17576/pengurusan-2022-66-08","DOIUrl":"https://doi.org/10.17576/pengurusan-2022-66-08","url":null,"abstract":"The COVID-19 pandemic has negatively impacted the performance of pharmaceutical companies and must be addressed appropriately. This study aims to determine how digital organizational culture, digital capability, and digital innovation impact organizational performance. The partial least squares structural equation modeling (PLS-SEM) was utilized to analyze the data obtained from 238 respondents affiliated with Indonesian pharmaceutical state-owned enterprises (SOEs). The results of this study suggest that while digital organizational culture does not directly affect organizational performance, it does so indirectly through digital innovation, which acts as a mediating variable. Second, digital capability affects organizational performance directly as well as indirectly through digital innovation. This study empirically provides confirmation of how organizational performance is achieved in pharmaceutical companies, especially during the COVID-19 era. In addition, the findings show some substantial implications for management by focusing on digital organizational culture and digital capability as fundamental predictors of organizational performance through digital innovation.Alternate :Pandemik COVID-19 telah menjejaskan prestasi syarikat farmaseutikal secara negatif dan mesti ditangani dengan sewajarnya. Kajian ini bertujuan untuk menentukan bagaimana budaya organisasi digital, keupayaan digital, dan inovasi digital mempengaruhi prestasi organisasi. Pemodelan persamaan struktur kuasa dua terkecil separa (PLS-SEM) digunakan untuk menganalisis data yang diperoleh daripada 238 responden yang bergabung dengan syarikat berkaitan kerajaan (GLC) farmaseutikal Indonesia. Hasil kajian ini menunjukkan bahawa walaupun budaya organisasi digital tidak secara langsung mempengaruhi prestasi organisasi, ia melakukannya secara tidak langsung melalui inovasi digital, yang bertindak sebagai pembolehubah pengantara. Kedua, keupayaan digital mempengaruhi prestasi organisasi secara langsung dan juga tidak langsung melalui inovasi digital. Kajian ini secara empirikai memberikan pengesahan tentang bagaimana prestasi organisasi dicapai dalam syarikat farmaseutikal, terutamanya semasa era COVID-19. Di samping itu, penemuan menunjukkan beberapa implikasi yang besar untuk pengurusan dengan memberi tumpuan kepada budaya organisasi digital dan keupayaan digital sebagai peramai asas prestasi organisasi melalui inovasi digital.","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47319591","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Loan Moratorium Announcements and Stock Market Reaction: An Event Study Analysis","authors":"E. Johari","doi":"10.17576/pengurusan-2022-66-01","DOIUrl":"https://doi.org/10.17576/pengurusan-2022-66-01","url":null,"abstract":"Moratorium pinjaman telah menjadi talian hayat yang amat penting bagi ramai peminjam semasa pandemik COVID-19. Walaupun sejumlah besar dana telah diperuntukkan untuk membantu peminjam yang terjejas, kesan moratorium pinjaman terhadap bank masih tidak terjawab. Kajian ini bertujuan untuk mengkaji kesan pengumuman moratorium pinjaman terhadap saham bank Malaysia. Dengan menggunakan metodologi event study, kajian ini menunjukkan bahawa pelabur bank bertindak balas secara berbeza terhadap jenis moratorium pinjaman yang berlainan. Pelabur bank menyambut baik moratorium yang tidak mengetepikan faedah terakru dan meliputi kumpulan peminjam yang lebih luas. Kajian ini mencadangkan bahawa walaupun moratorium perlu diberikan kepada peminjam semasa mereka menghadapi kesukaran, kepentingan kewangan bank juga perlu dipertimbangkan. Oleh itu, moratorium pinjaman perlu disertakan pembayaran faedah terakru untuk memastikan prospek bank kekal stabil dari sudutpandangan pelabur.Alternate :Loan moratoriums have been a crucial lifeline defence for many borrowers during the unprecedented COVID-19 pandemic. Despite the massive amount of funds allocated to support affected borrowers, the impact on banks remains unexplored. This study aims to examine the impact of the loan moratorium announcements on Malaysian banks ' stocks. Utilising an event study methodology, this study shows that bank investors reacted differently to different types of loan moratoriums. Bank investors positively valued moratoriums that did not waive accrued interest and covered a broader group of borrowers. This study suggests that while moratoriums must be given to borrowers during difficult times, the financial interests of banks should also be considered. Hence, loan moratoriums should feature accrued interest payments to ensure the banks ' prospects remain stable from the investors' perspective.","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48514772","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Kompetensi Pengurusan dan Prestasi Perniagaan: Orientasi Keusahawanan sebagai Pengantara dalam PKS Malaysia","authors":"","doi":"10.17576/pengurusan-2022-66-12","DOIUrl":"https://doi.org/10.17576/pengurusan-2022-66-12","url":null,"abstract":"","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49427937","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Does Work Location Influence Determinants of Employee Retention? A Multi-Group Study in the Construction Sector","authors":"","doi":"10.17576/pengurusan-2022-65-07","DOIUrl":"https://doi.org/10.17576/pengurusan-2022-65-07","url":null,"abstract":"","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45639429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Barriers of Supply Chain Management in International Market for Malaysian Food and Beverage Franchisors","authors":"","doi":"10.17576/pengurusan-2022-65-08","DOIUrl":"https://doi.org/10.17576/pengurusan-2022-65-08","url":null,"abstract":"","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44045546","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Pelaporan Bersepadu Menurut Perspektif Pihak Berkepentingan Badan Berkanun Persekutuan Malaysia: Cadangan Item Pendedahan","authors":"","doi":"10.17576/pengurusan-2022-65-09","DOIUrl":"https://doi.org/10.17576/pengurusan-2022-65-09","url":null,"abstract":"","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44638774","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}