{"title":"COVID-19 and Mobile Payment Diffusion: Lessons for Future Mass Diffusion and Continual Usage","authors":"C. Coffie, E. Tetteh, A. Emuron, J. Darkwah","doi":"10.24840/2183-0606_010.001_0002","DOIUrl":"https://doi.org/10.24840/2183-0606_010.001_0002","url":null,"abstract":"\u0000\u0000\u0000Covid-19 transformed mobile payment services (MPS) diffusion pattern globally. Consequently, the need to examine factors contributing to the diffusion rate of MPS in this era is substantiated. Thus, this study employs Structural Equation Model (SEM) with social media administered survey data to estimate the nexus between MPS diffusion and technological factors, non-technological factors, and environmental factors. Results suggest that although MPS diffusion increased globally, mobile payment services have the highest diffusion rate. This is because of convenience, availability, and cost. Further, technological, non-technological, and environmental factors all contribute positively to the high rate of diffusion. Environmental factors like an escalation in the Covid-19 cases, recommendations from the center for disease control positively mediates the relationship between MPS diffusion and non-technological factors. Thus, to encourage mass diffusion and continual usage of MPS during and after the pandemic, cost of usage, convenience, accessibility, and mobile-based applications should be bundled for optimized user experience.\u0000\u0000\u0000","PeriodicalId":33389,"journal":{"name":"Journal of Innovation Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43190513","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Buzzword – Foreign word – Keyword: The Innovation term in german media","authors":"Jonas Schützeneder","doi":"10.24840/2183-0606_010.001_0001","DOIUrl":"https://doi.org/10.24840/2183-0606_010.001_0001","url":null,"abstract":"The term \"innovation\" has been a buzzword in public communication for decades. Between advertising, products and processes, various dimensions run with and against each other. This study is an attempt to develop a more systematic approach to the concept of innovation and therefore looks at the german media coverage of innovation. The time period of 20 years and the focus on five leading newspapers and magazines made it possible to obtain a total sample of 127,182 articles, which were investigated through an automated content analysis. This provides a specific view of the context, actors and relationships that have developed around the concept of innovation. It shows that innovation is interpreted as the central currency of economic perspectives, represents a weighty evaluation criterion for politicians and, above all, is used as a permanent evaluation of Germany as a business location in international comparison.","PeriodicalId":33389,"journal":{"name":"Journal of Innovation Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43195706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Impact of Emotional Experiences of Innovation Champions on Innovation Outcomes","authors":"Christina Swart-Opperman, Babar Dharani, K. April","doi":"10.24840/2183-0606_009.004_0006","DOIUrl":"https://doi.org/10.24840/2183-0606_009.004_0006","url":null,"abstract":"This article aims to explore the impact of emotions and behaviours of innovation champions on organisation innovation outcomes. Our research suggests that champions do not necessarily contribute to successful outcomes. This could be ascribed to the fact that the role of the innovation champion is often oversimplified, while the context and specific emotional experiences of the champion impact champion behaviour. Therefore, for the purposes of this article, we considered the innovation champion as an internal role player, soliciting support for innovation and thereby influencing outcomes. The study reanalyses the interview data of twenty innovation champions from six African countries within the financial services industry. The article provides additional insights into the complexities associated with ‘championing’, linked to the champion’s own emotional experiences, discretionary and citizenship behaviours. The study reveals that, although there is an increased awareness of the factors triggering champion behaviours, the description of the fluid role of the champion remains a challenge. The role of the innovation champion and the question whether such roles are over- or underrated will thus continue to receive attention in literature. \u0000 \u0000Keywords: innovation champion, champion identity, harmful champion behaviour, champion emotional experience, champion role, champion behaviour \u0000 \u0000 ","PeriodicalId":33389,"journal":{"name":"Journal of Innovation Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43026111","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Building Pillars Where Bridges are Easy to Imitate - Mediating Technologies in Knowledge-Based Economies","authors":"G. Fioretti, S. Kwan, Stefania Niciforo","doi":"10.24840/2183-0606_009.004_0005","DOIUrl":"https://doi.org/10.24840/2183-0606_009.004_0005","url":null,"abstract":"We carried out a qualitative investigation of a pioneer of the Industrial Internet of Things operating in Silicon Valley since 1989. We reconstructed a sequence of strategic turns and conceptualized their current business model in a way that is relevant for several other industries enabled by the Internet, generalizing Thompson’s concept of mediating technologies in order to adapt it to contemporary, knowledge-based economies. We propose an interpretive framework for mediating technologies that we express by means of semantic networks.","PeriodicalId":33389,"journal":{"name":"Journal of Innovation Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44253502","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Open Innovation in Services? A Conceptual Model of Barriers to Service Innovation Adoption","authors":"Jeff Moretz, K. Sankaranarayanan, J. Percival","doi":"10.24840/2183-0606_009.004_0004","DOIUrl":"https://doi.org/10.24840/2183-0606_009.004_0004","url":null,"abstract":"Recently, there has been an increased focus on the service sector as a source for economic growth and development. This is particularly true in the knowledge-based services where the need for innovative service offerings in the global market continues to grow. The open innovation model is one which has been gaining in popularity as the technology continues to improve the ability for global collaborations and partnerships. Currently, little is understood of innovation in the services, and in particular open service innovation. This paper presents an extension of existing models of open innovation focusing on innovation sources and diffusion of open service innovation. Particular attention is paid to the potential barriers to open service innovation in order to demonstrate the additional complexities in managing open service innovations in comparison to their physical good counterparts. The conceptual model provides insight into areas for future research at the individual, meso-, and macro-levels to better understand the factors that influence open services innovation, situations in which open innovation is most practical, and intricacies necessary to support open innovation in services.","PeriodicalId":33389,"journal":{"name":"Journal of Innovation Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45329293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Choosing Between Innovative and Traditional Payment Systems: An Empirical Analysis of European Trends","authors":"S. Camilleri, Christabelle Agius","doi":"10.24840/2183-0606_009.004_0003","DOIUrl":"https://doi.org/10.24840/2183-0606_009.004_0003","url":null,"abstract":"The current variety of payment methods offers faster settlements and reasonable security, however payment innovations may be met with inertia or resistance. This study addresses the characteristics which may be associated with the adoption of novel payment systems and salient user trends in this respect. We investigate whether the reliance on traditional payment methods across European countries is related to socio-economic aspects, and also delve into the payment habits at the individual level. Results from an econometric model suggest that financial market development and education-related factors are negatively related to the use of traditional payment instruments. When considering consumer payment habits and awareness about novel facilities, particular differences across generations emerged. Cash and debit cards are most widely used and it seems that such choices are related to perceived convenience rather than due to aversion towards novel systems.","PeriodicalId":33389,"journal":{"name":"Journal of Innovation Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43046085","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Generating Customer Insights in Mid-sized B2B Companies: Integrative Review and Future Research Directions","authors":"Matthias Seiler, A. Engelen, K. Goffin","doi":"10.24840/2183-0606_009.004_0002","DOIUrl":"https://doi.org/10.24840/2183-0606_009.004_0002","url":null,"abstract":"Mid-sized businesses (MSB) and mid-sized B2B businesses (MSB2B) in particular are often ignored in the research on innovation management. Yet, MSBs are very important for the growth of economies worldwide and it is of utmost importance for their future performance to develop new products. For the successful development of new differentiated products in MSBs, the early identification and consideration of customers’ hidden needs is crucial. Techniques that can be used to generate customer insights are often referred to by the term voice of the customer (VOC). However, extant research has treated this term very inconsistently. This is why, it is difficult for MSBs to decide which techniques are most useful to them. For MSBs, that have limited resources, this is a particular issue and best practices of how MSBs identify their customers’ needs for different types and different phases of innovation projects are lacking.This review aims at clarifying the aforementioned issues for MSB2Bs. Based on an analysis of the limited research on using hidden needs techniques in MSB2Bs, actionable recommendations are derived as to which hidden needs techniques are most useful for MSB2Bs and which best practices should be considered when developing new products in MSB2Bs. Opportunities for academia and practitioners are identified and managerial implications for industrial product innovation in MSB2Bs are discussed.","PeriodicalId":33389,"journal":{"name":"Journal of Innovation Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43847621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cultural Diversity Drives Innovation: Does Institutional Residence Time Impact Behaviors?","authors":"Fabrice Gallou, A. Grandeury, G. Jones","doi":"10.24840/2183-0606_009.004_0001","DOIUrl":"https://doi.org/10.24840/2183-0606_009.004_0001","url":null,"abstract":"Innovation activities in large organizations are typically conducted by teams. Previous research noted the positive correlation between innovation performance and the cultural diversity of teams, wherein people from different backgrounds approach problems differently and have differing tolerances for risk. In a long term extension of these studies we aim to determine if these proclivities attenuate over time, as members modify & harmonize their behaviors driven by cultural norms of the organization. In an early read out from this effort, cohorts of innovation team members across several continents and representing six of the ten global cultural clusters completed a series of team analytics and questionnaires. The analytics were derived from cross-cultural communication frameworks which have been utilized to assess how culturally associated values influence behavioral traits. The respondents invited to participate were directly involved in innovation projects either as part of their main function or through membership of a specific innovation team and represented a range of experience levels. Subjects were also invited to offer written commentary on team and organizational culture as it applies to innovation. A definitive trend was uncovered wherein employee service time (in years) correlated with moves from cultural group norms towards more moderated, centrist decision making traits and lowered risk taking appetite. Further, specific indicators which correlate to disruptive ideation and innovation performance softened as a function of service time, independent of cultural origins. Together, this may signal a need for innovation teams to be mindful that balance is maintained with respect to members service time and new team entrants are supported to pursue high-risk high-reward ideas.","PeriodicalId":33389,"journal":{"name":"Journal of Innovation Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43147900","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"DeFi: Decentralized Finance - An Introduction and Overview","authors":"P. Schueffel","doi":"10.24840/2183-0606_009.003_0001","DOIUrl":"https://doi.org/10.24840/2183-0606_009.003_0001","url":null,"abstract":"DeFi, short for decentralized finance, is a new paradigm that enjoys increasing popularity in the financial world. DeFi posits that financial services should not rely on centralized intermediaries but should be provided by users for users. This is done by deploying software components to a decentralized peer-to-peer system which is grounded on blockchain technology. This introductory text discusses the origins of DeFi and delineates DeFi characteristics from those of traditional finance. Several examples of DeFi applications are given, the disadvantages resulting from this paradigm are discussed, and an outlook is provided.","PeriodicalId":33389,"journal":{"name":"Journal of Innovation Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-11-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46143018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Balance of Cross-Functional Collaboration and Stretch and its Interaction with Firms’ Innovation Performance","authors":"Wolfgang Gerstberger","doi":"10.24840/2183-0606_009.003_0004","DOIUrl":"https://doi.org/10.24840/2183-0606_009.003_0004","url":null,"abstract":"Literature does not provide a detailed explanation of the role of climate for innovation in the relationship between cross-functional collaboration and corporate innovation performance. The aim of this explorative study is therefore to investigate the complex interaction between cross-functional collaboration, climate for innovation and firms’ innovation performance. Based on the analysis of a random data sample of heads of works councils of 450 large-sized firms in Germany, working with innovation, this paper finds, that there is an effect between cross-functional collaboration and innovation performance which is complementary mediated by innovation climate. Overall, this finding leads to the conclusion that companies need to balance ‘soft’ factors as cross-functional collaboration and ‘hard’ factors as stretch in order to stimulate a productive innovation climate. Firms, which systematically work with and succeed in this balancing act, have also higher chances for increasing their innovation performance.","PeriodicalId":33389,"journal":{"name":"Journal of Innovation Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-11-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44002435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}