Open Innovation in Services? A Conceptual Model of Barriers to Service Innovation Adoption

Q2 Engineering
Jeff Moretz, K. Sankaranarayanan, J. Percival
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引用次数: 1

Abstract

Recently, there has been an increased focus on the service sector as a source for economic growth and development.  This is particularly true in the knowledge-based services where the need for innovative service offerings in the global market continues to grow.  The open innovation model is one which has been gaining in popularity as the technology continues to improve the ability for global collaborations and partnerships. Currently, little is understood of innovation in the services, and in particular open service innovation.  This paper presents an extension of existing models of open innovation focusing on innovation sources and diffusion of open service innovation.  Particular attention is paid to the potential barriers to open service innovation in order to demonstrate the additional complexities in managing open service innovations in comparison to their physical good counterparts.  The conceptual model provides insight into areas for future research at the individual, meso-, and macro-levels to better understand the factors that influence open services innovation, situations in which open innovation is most practical, and intricacies necessary to support open innovation in services.
服务业开放创新?服务创新采用障碍的概念模型
最近,越来越重视服务部门作为经济增长和发展的来源。在以知识为基础的服务领域尤其如此,全球市场对创新服务产品的需求持续增长。随着技术不断提高全球合作和伙伴关系的能力,开放式创新模式越来越受欢迎。目前,人们对服务创新,特别是开放式服务创新知之甚少。本文对现有开放式创新模型进行了扩展,重点研究了开放式服务创新的创新源和扩散问题。特别关注开放式服务创新的潜在障碍,以展示管理开放式服务创新与实体产品相比的额外复杂性。概念模型为未来在个人、中观和宏观层面的研究领域提供了见解,以更好地理解影响开放式服务创新的因素、开放式创新最实际的情况以及支持开放式服务创新所必需的复杂性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Journal of Innovation Management
Journal of Innovation Management Engineering-Engineering (miscellaneous)
CiteScore
3.50
自引率
0.00%
发文量
21
审稿时长
25 weeks
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