MIX Jurnal Ilmiah Manajemen最新文献

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Examining The Effect of Theory of Planned Behavior on Individual Investment Intention in The Indonesia Stock Exchange, Moderated by Herding Behavior and Risk Propensity 考察计划行为理论对印尼证券交易所个人投资意愿的影响,受羊群行为和风险倾向的调节
MIX Jurnal Ilmiah Manajemen Pub Date : 2022-10-29 DOI: 10.22441/jurnal_mix.2022.v12.i3.004
Eka Bertuah, Hotman Dufeb Halomoan Oppusunggu
{"title":"Examining The Effect of Theory of Planned Behavior on Individual Investment Intention in The Indonesia Stock Exchange, Moderated by Herding Behavior and Risk Propensity","authors":"Eka Bertuah, Hotman Dufeb Halomoan Oppusunggu","doi":"10.22441/jurnal_mix.2022.v12.i3.004","DOIUrl":"https://doi.org/10.22441/jurnal_mix.2022.v12.i3.004","url":null,"abstract":"There are several products or instruments traded on the Indonesia Stock Exchange, that is Stocks, Bonds, Mutual Funds, Exchange Traded Funds (ETFs), and Derivatives, with stocks being the most popular instrument right now. The benefits of the existence of the capital market for investors are that it provides an opportunity for the public to have a healthy company that has good prospects in the future, and is an alternative investment beside gold and properties that provides potential profits with calculated risks (Kurniawan, 2019).Objectives: This study aims to determine the effect of the construct variable of the Theory of Planned Behavior on Investment Intention, and the role of Investment Intention as a mediating variable that connects these variables after being moderated by Risk Propensity and Herding Behavior on Investment Behavior of individual investors in IndonesiaMethodology: This study uses primary data which data was collected by distributing online questionnaires via google form.  This research was conducted from January to March 2022, from a sample of individual investors from some big islands in Indonesia (Java, North Sumatra, South Sulawesi, Kalimantan). To determine the sample, this study uses the Slovin formula with probability sampling technique - simple random and a total of 525 respondents were collected, but those who met the predetermined sample criteria were 468 respondents. The data analysis that is used is the path analysis Structural Equation Model (SEM).Finding: Herding behavior and Risk Propensity do not strengthen Investment Intention among individual investors towards Investment Behavior and can be a subject for further study.Conclusion: The results of this study is only that Product Involvement of Theory of Planned Behavior variables can positively influence Investment Intention. Furthermore, Investment Intention can mediate this variable on Investment Behavior, although not strengthened by the influence of Risk Propensity and Herding Behavior","PeriodicalId":32702,"journal":{"name":"MIX Jurnal Ilmiah Manajemen","volume":"29 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88384393","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Do Overconfidence and Herding Affect Stock Investment Decision? Indonesian Cases During Pandemic Covid-19 过度自信和羊群效应影响股票投资决策吗?Covid-19大流行期间的印度尼西亚病例
MIX Jurnal Ilmiah Manajemen Pub Date : 2022-10-29 DOI: 10.22441/jurnal_mix.2022.v12i3.012
D. Tamara
{"title":"Do Overconfidence and Herding Affect Stock Investment Decision? Indonesian Cases During Pandemic Covid-19","authors":"D. Tamara","doi":"10.22441/jurnal_mix.2022.v12i3.012","DOIUrl":"https://doi.org/10.22441/jurnal_mix.2022.v12i3.012","url":null,"abstract":"Objective: To analyze the effect of overconfidence and herding on stock investment decision-making with risk perception as a mediating variable and financial literacy as a moderating variable.Methodology: The survey was launched and replied by 99 stock investors. The data is analyzed using Structural Equation Modeling with the software Smartpls 3.0.Findings: The results show that herding had a positive and significant effect on stock investment decisions. Overconfidence does not have either a direct or indirect effect on stock investment decisions. Risk perception also does not mediate overconfidence in stock investment decisions. The Herding variable has an effect on stock investment decisions. However, financial literacy does not moderate herding and stock investment decisions. This research contributes in several ways. Firstly, overconfidence is not proven to indirectly affect stock investment decisions through risk perception. In other words, risk perception does not have a mediation effect.  Overconfidence also does not affect stock investment decisions directly.  Secondly, herding affects stock investment decisions positively. Finally, financial literacy does not moderate herding and stock investment decisions.Conclusion: The result showed that there was a significant positive effect of herding on stock investment decisions. Risk perception does not mediate overconfidence and stock investment decisions. Financial literacy does not moderate herding and stock investment decisions. Overconfidence also does not have a relation to stock investment position. In this research, the stock investment decision is mostly influenced by herding.","PeriodicalId":32702,"journal":{"name":"MIX Jurnal Ilmiah Manajemen","volume":"39 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79108125","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Concept of Quadruple Helix Collaboration and Quintuple Helix Innovation as Solutions for Post Covid 19 Economic Recovery 新冠肺炎疫情后经济复苏的四螺旋协作和五螺旋创新解决方案
MIX Jurnal Ilmiah Manajemen Pub Date : 2022-10-29 DOI: 10.22441/jurnal_mix.2022.v12i3.005
R. Wahdiniwaty, Deri Firmansyah, Dede Dede, A. Suryana, Asep Achmad Rifa'i
{"title":"The Concept of Quadruple Helix Collaboration and Quintuple Helix Innovation as Solutions for Post Covid 19 Economic Recovery","authors":"R. Wahdiniwaty, Deri Firmansyah, Dede Dede, A. Suryana, Asep Achmad Rifa'i","doi":"10.22441/jurnal_mix.2022.v12i3.005","DOIUrl":"https://doi.org/10.22441/jurnal_mix.2022.v12i3.005","url":null,"abstract":"The COVID-19 pandemic has had a serious impact on the health, economy, transportation, and other industrial crises. The implementation of the lockdown or PSBB has disrupted the operations of various economic sectors.Objectives: The purpose of this research is to describe the concept of the Quadruple Helix collaboration and the Quintuple Helix Innovation model as part of the collaboration, innovation, and synergy initiatives between multi actors to help find solutions in an effort to recover the national economy after COVID-19 in implementing government policies.Methodology: The research method used is the descriptive qualitative method using secondary data from various works of literature, such as books, articles, and home pages to access information data relevant to the Quadruple Helix collaboration concept, namely government, academia, company, and society. The analysis technique was carried out by descriptive analysis.Finding: Based on the research results, it can be seen that the Quadruple Helix collaboration concept is a solution for national economic recovery which can refer to the structure, process, input, and output.Conclusion: The Quintuple Helix Innovation model views more comprehensively the importance of adaptability and the suitability of interactions with social environmental conditions in every process from the structure, the process itself, input and output along with its evaluation.","PeriodicalId":32702,"journal":{"name":"MIX Jurnal Ilmiah Manajemen","volume":"67 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84927894","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Factors that Affect Perceived Value and Its Impact on the Value of Enrolling in Private Universities in Indonesia during the Pandemic 影响感知价值的因素及其对大流行期间印度尼西亚私立大学入学价值的影响
MIX Jurnal Ilmiah Manajemen Pub Date : 2022-10-29 DOI: 10.22441/jurnal_mix.2022.v12i3.001
Hendra Achmadi, A. Sutawidjaya
{"title":"Factors that Affect Perceived Value and Its Impact on the Value of Enrolling in Private Universities in Indonesia during the Pandemic","authors":"Hendra Achmadi, A. Sutawidjaya","doi":"10.22441/jurnal_mix.2022.v12i3.001","DOIUrl":"https://doi.org/10.22441/jurnal_mix.2022.v12i3.001","url":null,"abstract":"Objectives: This study was conducted to determine the factors that affect the perceived value and its impact on the value of enrolling in private universities in Indonesia during the pandemic.Methodology: The population in this study is high school students in grades 11 and 12 for the period from January to February 2022. The respondents are obtained using non-probabilistic with confidence sampling through google form questionnaire distribution, with 216 respondents to be analyzed using structural equation analysis (SEM) by Smart PLS application.Finding: The first finding is that negative emotion had an effect on the intention to enroll, the second finding was in research on the factors that influence online learning in university students. self-efficacy indicators play an important role in the successful online learning program, The third finding in this research is that e-service quality has more influence on functional value. The biggest influence on the Intention to Enroll is the epistemic value with the second being online learning, and the last one is the emotional value.Conclusion: In this pandemic period, universities must continue to improve epistemic values or values related to the quality of learning to be able to compete with other universities. ","PeriodicalId":32702,"journal":{"name":"MIX Jurnal Ilmiah Manajemen","volume":"41 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82893648","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The Effect of Authentic Leadership and Work Engagement on Job Performance: Evidence from DKI Jakarta Provincial Government 真实领导与工作投入对工作绩效的影响:来自DKI雅加达省政府的证据
MIX Jurnal Ilmiah Manajemen Pub Date : 2022-10-29 DOI: 10.22441/jurnal_mix.2022.v12i3.011
Sri Ramadhani Asda, B. M. Nilasari
{"title":"The Effect of Authentic Leadership and Work Engagement on Job Performance: Evidence from DKI Jakarta Provincial Government","authors":"Sri Ramadhani Asda, B. M. Nilasari","doi":"10.22441/jurnal_mix.2022.v12i3.011","DOIUrl":"https://doi.org/10.22441/jurnal_mix.2022.v12i3.011","url":null,"abstract":"Human Resources plays an important role in Government agencies. The Provincial Government of DKI Jakarta is trying to improve the knowledge and talents of employees with budget funds allocated for training, development, and significant improvements in both the administration and service fields to maximize the performance of Civil Servants.Objective: This study aims to analyze the effect of authentic leadership and work engagement on job performance, and High Performance Human Resource (HPHR) practices as variables that mediate the relationship between authentic leadership and work engagement on job performance.Methodology: The method used in this study is a quantitative method, using survey research with employees of the DKI Jakarta Provincial Government as the object of research. Data collection which was used is the cross-sectional method by distributing questionnaires. The research sample was selected using the purposive sampling method in order to obtain 205 respondents. The data analysis method used was Structural Equation Modeling (SEM) with AMOS 21 software. Results from the previous study were considered by adding work engagement variables in determining strategies to improve job performance.Findings: The results of this study provide information on authentic leadership participation, it will improve job performance and HPHR Practices, as well as increase an employee's attachment to work, also the more HPHR Practices and job performance will increase in the organization.Conclusion: Structuralists are expected to improve authentic leadership, especially from an internalized moral perspective, to produce ethical and transparent behavior. Civil servants need to increase work engagement, especially in the absorption aspect where employees need to concentrate fully when working in the office, develop deep interest, and willingness so that they feel bound to their work. To achieve this, a positive work environment is needed. As a result, employees feel comfortable, safe, and enthusiastic when working.","PeriodicalId":32702,"journal":{"name":"MIX Jurnal Ilmiah Manajemen","volume":"15 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73347212","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
A Literature Review of Green Human Resource Management for Gaining a Competitive Advantage 绿色人力资源管理与竞争优势研究综述
MIX Jurnal Ilmiah Manajemen Pub Date : 2022-10-29 DOI: 10.22441/jurnal_mix.2022.v12i3.007
Johan Oscar Ong, Masydzulhak Djamil, Enny Ariyanto, S. Sugiyono
{"title":"A Literature Review of Green Human Resource Management for Gaining a Competitive Advantage","authors":"Johan Oscar Ong, Masydzulhak Djamil, Enny Ariyanto, S. Sugiyono","doi":"10.22441/jurnal_mix.2022.v12i3.007","DOIUrl":"https://doi.org/10.22441/jurnal_mix.2022.v12i3.007","url":null,"abstract":"Green human resource management (GHRM) plays an important role in organizations’ sustainable development strategies. However, there is still a research gap on the integration of available GHRM-related knowledge to gain a competitive advantage. Objectives: Thus, the purpose of this paper is to conduct a literature review on GHRM aimed at proposing detailed research on those gaps in order to gain competitive advantages for future studies. Methodology: First, this work applies the keyword GHRM and \"competitive advantage\" for articles above the year 2017 and selects articles indexed in Scopus only. We have conducted a preselect process to figure out the appropriate articles related to GHRM and competitive advantage. We have also selected and reviewed 18 articles discussing the relationship between GHRM and competitive advantage.Finding: Last, the study addresses research gaps and proposes a research framework for further studies.Conclusion: Analysis of the relevant literature is presented in descriptive analysis and a research framework that focuses on GHRM for a future research agenda. This review is important for researchers in GHRM to identify research gaps for competitive advantage. It is suggested that mediating variables, such as organizational citizenship behavior for the environment and environmental performance, have to be included in GHRM's future research to gain a competitive advantage. ","PeriodicalId":32702,"journal":{"name":"MIX Jurnal Ilmiah Manajemen","volume":"5 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84617394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The Effect of Covid 19 on Bitung Micro Business Performance 新冠肺炎疫情对北京微企业绩效的影响
MIX Jurnal Ilmiah Manajemen Pub Date : 2022-10-29 DOI: 10.22441/jurnal_mix.2022.v12.i3.003
C. Layman
{"title":"The Effect of Covid 19 on Bitung Micro Business Performance","authors":"C. Layman","doi":"10.22441/jurnal_mix.2022.v12.i3.003","DOIUrl":"https://doi.org/10.22441/jurnal_mix.2022.v12.i3.003","url":null,"abstract":"Microbusinesses under Dinas Koperasi Usaha Kecil Menengah Bitung faced plenty of struggles to make ends meet given the uncertainty of the Covid19 pandemic. The micro-business owners have to adapt and adjust their businesses for survivability.Objectives: This study aims to analyze the effect of Covid19 and market competition on these micro and small enterprises in Bitung, Indonesia which survived and still has business performance, either financial or non-financial. In addition, this study seeks to analyze the effect of Covid19 on the adoption of digital marketing that might influence business performance.Methodology: The study uses data from 38 micro-business in Bitung that are currently active and has been surviving through the Covid19 pandemic. Data analysis and hypothesis testing are done using Partial Least Squared Modelling (PLS-SEM) using SMART PLS.Finding: Results of this study shows that competition intensity has a positive influence on the adoption of digital marketing. In addition, digital marketing adoption positively influences both financial and non-financial performances.Conclusion: Contrary to common belief, it is competition intensity rather than the perception of Covid19 that has contributed to the adoption of digital marketing which in turn contributed to the business financial performance of micro businesses in Bitung.","PeriodicalId":32702,"journal":{"name":"MIX Jurnal Ilmiah Manajemen","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84916621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How Personality Can Improve APIP Supervisory’s Performance? Mediation Analysis Using Various Types of Competencies 个性如何改善APIP主管的绩效?运用不同胜任力的中介分析
MIX Jurnal Ilmiah Manajemen Pub Date : 2022-10-29 DOI: 10.22441/jurnal_mix.2022.v12i3.009
Slamet Widodo, Wilysa Mardani, Gerry Suryosukmono, L. Alfansi, Fahrudin Js Pareke
{"title":"How Personality Can Improve APIP Supervisory’s Performance? Mediation Analysis Using Various Types of Competencies","authors":"Slamet Widodo, Wilysa Mardani, Gerry Suryosukmono, L. Alfansi, Fahrudin Js Pareke","doi":"10.22441/jurnal_mix.2022.v12i3.009","DOIUrl":"https://doi.org/10.22441/jurnal_mix.2022.v12i3.009","url":null,"abstract":"Objectives: According to the holistic personality theory, the purpose of this study in general is to investigate the relationship between personality and competence in predicting the performance of the Regional Inspectorate Government Internal Supervisory Apparatus (APIP).Methodology: To investigate the relationship between variables, a survey of 180 respondents was conducted at 11 inspectorates in Bengkulu province. There were 123 auditors and 57 supervisors for local government administration among those who responded. Extroversion, neurotic, conscientiousness, openness, agreeableness, cognitive competence, emotional, social, generic, and supervisory performance are all investigated in this study. The structural equation model and the Sobel test were used to investigate the relationship between these variables. The model was created through an analysis of four new personality types, namely average, calm, selfish, and role models. This study discovered a link between personality and cognitive competence, cognitive competence and generic competence, and generic competence and supervisor performance.Finding: According to the findings, cognitive competence mediates the relationship between personality and generic competence, and generic competence mediates the relationship between cognitive competence and supervisor performance. Furthermore, it was discovered that the role model's personality has a positive effect on employees' cognitive competence.Conclusion: Inspectorate institution should improve its generic competence. The inspectorate must also engage in activities that promote cognitive competence, such as special training. The inspectorate must also plan training to improve employees' lack of personality.","PeriodicalId":32702,"journal":{"name":"MIX Jurnal Ilmiah Manajemen","volume":"244 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76979503","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Analysis of Knowledge Sharing Determinants and Their Impact on Sustainability Organization Performance in Private Universities 私立大学知识共享决定因素及其对可持续组织绩效的影响分析
MIX Jurnal Ilmiah Manajemen Pub Date : 2022-10-29 DOI: 10.22441/jurnal_mix.2022.v12i3.010
Lisnatiawati Saragih, Djamarel Hermanto
{"title":"Analysis of Knowledge Sharing Determinants and Their Impact on Sustainability Organization Performance in Private Universities","authors":"Lisnatiawati Saragih, Djamarel Hermanto","doi":"10.22441/jurnal_mix.2022.v12i3.010","DOIUrl":"https://doi.org/10.22441/jurnal_mix.2022.v12i3.010","url":null,"abstract":"Objectives: The main objective of business is the achievement of sustainable organizational performance, including higher education. But in the process, many obstacles are faced by an organization. Sharing knowledge is a way to help employees in solving problems faced in the world of work. This study examines the mediating role of knowledge sharing to mediate the influence between academic culture and professional competence on sustainable organizational performance.Methodology: The data in this study were obtained by distributing questionnaires to 380 respondents, the data in this study was analyzed using the SEM-PLS approach to explore the consistency of the findings on the correlation between variables.Finding: The findings show that knowledge sharing is able to mediate the influence of the variables of academic culture and professional competence on sustainable organizational performanceConclusion: The results obtained are that knowledge sharing has a positive and significant effect on organizational sustainability performance, knowledge sharing is found to fully mediate the relationship between academic culture and organizational sustainability performance, and knowledge sharing is found to partially mediate the relationship between professional competence and organizational sustainability performance.","PeriodicalId":32702,"journal":{"name":"MIX Jurnal Ilmiah Manajemen","volume":"3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87593830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Enterprise Resource Planning Implementation: User Satisfaction on Service Information System Quality 企业资源规划实施:用户满意度对服务信息系统质量的影响
MIX Jurnal Ilmiah Manajemen Pub Date : 2022-10-29 DOI: 10.22441/jurnal_mix.2022.v12i3.006
I. M. Y. Dharma Putra, D. Nusraningrum
{"title":"Enterprise Resource Planning Implementation: User Satisfaction on Service Information System Quality","authors":"I. M. Y. Dharma Putra, D. Nusraningrum","doi":"10.22441/jurnal_mix.2022.v12i3.006","DOIUrl":"https://doi.org/10.22441/jurnal_mix.2022.v12i3.006","url":null,"abstract":"Objectives: This study was conducted to analyze the success of ERP implementation and user satisfaction after using the ERP system at flexible packaging manufacturing companies.Methodology: This study uses a quantitative method with causal analysis using tools from Smart PLS. The population of this study are ERP system users with a sample of 300 respondents using a random sampling technique The population of this study includes all employees of flexible packaging manufacturing companies. The respondents in this study are employees who use ERP systems.Finding: The results found that the greater the quality of the system provided, the better will the user satisfaction Increased user satisfaction can be achieved by producing good quality information, and good service quality of a system will also increase user satisfaction. Satisfied users will increase the benefits received by the company in its business processes.Conclusion: Greater benefits can be received by improving information quality, service quality, and system quality, and. User satisfaction can be used as a mediation of information quality, service quality, and system quality towards the successful implementation of ERP.","PeriodicalId":32702,"journal":{"name":"MIX Jurnal Ilmiah Manajemen","volume":"61 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76308479","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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