Global Journal of Enterprise Information System最新文献_第7页

The Impact of Customer Relationship Management and its Significant Relationship to Customers’ Satisfaction in Cooperative Banking (A Case Study of Kangra Central Co-operative Bank) 合作银行客户关系管理对客户满意度的影响及其显著关系研究(以康格拉中央合作银行为例)

Global Journal of Enterprise Information System Pub Date : 2017-06-28 DOI: 10.18311/GJEIS/2017/15924

M. Tandon, N. Sharma, Vipan Kumar Bhulal

{"title":"The Impact of Customer Relationship Management and its Significant Relationship to Customers’ Satisfaction in Cooperative Banking (A Case Study of Kangra Central Co-operative Bank)","authors":"M. Tandon, N. Sharma, Vipan Kumar Bhulal","doi":"10.18311/GJEIS/2017/15924","DOIUrl":"https://doi.org/10.18311/GJEIS/2017/15924","url":null,"abstract":"Customer relationship management is the durable and the most effective approach in maintaining and creating relationship with customers. Once this personal and emotional relationship is built, it is very easy for any organization to identify the actual needs of customer and help them to serve them in a better way. Business organization would not flourish until and unless their customers are happy; this is the reason, why Customer Relationship Management (CRM) is so important? In the present competitive business environment attracting and retaining customers is a challenging task for business organization. To grow, businesses do any only need to attract new customers but also to hold on to existing customers. CRM facilitates organization not only to gain customers but also to retain them. It focuses on improving sales and productivity by effectively catering to customer demands, queries and complaints. Though the traditional method of maintaining good customer relations is still being used yet the importance of CRM cannot be neglected. The more effectively a business can use information about its customer to meet their needs the more profitable it would be for the organization. Companies can provide excellent customer service if they are aware about their customers’ needs and react to those needs effectively. CRM helps you to understand, anticipate and respond to your customers’ needs and react in a consistent way. The paper analyses how organization use CRM as a technique to gain business distinction.","PeriodicalId":318809,"journal":{"name":"Global Journal of Enterprise Information System","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121217542","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Sensitivity Association Rule Mining using Weight based Fuzzy Logic 基于权重模糊逻辑的敏感性关联规则挖掘

Global Journal of Enterprise Information System Pub Date : 2017-06-28 DOI: 10.18311/GJEIS/2017/15480

M. Bansal, Dinesh Grover, D. Sharma

引用次数: 7

Strategies for Preventing Plagiarism - A Case Study of Top Indian Universities 防止抄袭的策略——以印度顶尖大学为例

Global Journal of Enterprise Information System Pub Date : 2017-06-28 DOI: 10.18311/GJEIS/2017/16191

D. K. Dhusia

{"title":"Strategies for Preventing Plagiarism - A Case Study of Top Indian Universities","authors":"D. K. Dhusia","doi":"10.18311/GJEIS/2017/16191","DOIUrl":"https://doi.org/10.18311/GJEIS/2017/16191","url":null,"abstract":"Plagiarism is becoming a straw man. Always ceasing author, writer, artist, architects, programmers, students and other creative people for presenting their views in the form of research paper, article, book and in other forms. Writing a research paper scholarly in challenge for the researchers, who have threat that they may be proved plagiarized. Hence the area has come up as hot cake topic of discussion. In this research paper data is collected for selected Indian universities at Delhi and the result comes out is really shocking which make future of research in question mark? As the tools used to measures the plagiarism is still at infancy stage and the biggest acceptable tool for measuring research is turn tin which itself need repair as per demand of various researchers. Case of Melania Trump and Michella Obama and many other Great mighties since Shakespeare to Sarvapalli Radhakrishnan and including famous film makers, lyricist, higher education dignitaries and Vice Chancellors have been alleged of this crime. Plagiarism is measuring tool for academic corruption and dishonesty with breach of Journalistic ethics it is the \"wrongful appropriation\" and \"stealing and publication\" of another author's \"language, thoughts, ideas, or expressions\" and the demonstration of them as one's possess original work. As per Indian government law it is crime under copy right and intellectual property right including IT Act 2000 (Information Technology Act). Punishment is different in different country as per their legal laws. This Research paper proposes to discuss the various factors involved in plagiarism and researcher should know about it before writing something public. The intention behind this paper is to caution to new researchers and to provide suggestions to great scholars to make themselves safe from being plagiarized. Optimum uses of turn tin application and mistakes made by researchers are discussed in this research paper.","PeriodicalId":318809,"journal":{"name":"Global Journal of Enterprise Information System","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126465792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

Implementing Exoskeleton to Re-Enable the Disabled: A Review 实现外骨骼使残疾人重新启用:综述

Global Journal of Enterprise Information System Pub Date : 2017-06-28 DOI: 10.18311/GJEIS/2017/15849

D. Agarwal, A. Singholi, Pushpendra S. Bharti

引用次数: 1

Speech Recognition using Wavelet based Feature Extraction Techniques 基于小波特征提取技术的语音识别

Global Journal of Enterprise Information System Pub Date : 2017-06-28 DOI: 10.18311/GJEIS/2017/16120

P. Sangwan, Dinesh Sheoran, Saurabh Bhardwaj

引用次数: 2

Forensic Accounting: An Emerging Approach to Deal with Corporate Frauds in India 法务会计:处理印度公司欺诈的新兴方法

Global Journal of Enterprise Information System Pub Date : 2017-06-28 DOI: 10.18311/GJEIS/2017/15922

Shirish Mishra, Gurbir Singh

引用次数: 7

Study of Factors Influencing the Stock Prices of Selected IT, Cement and Pharmaceutical Companies in Indian (2011-2016) 2011-2016年印度IT、水泥和制药公司股价影响因素研究

Global Journal of Enterprise Information System Pub Date : 2017-06-28 DOI: 10.18311/GJEIS/2017/16052

A. Agnihotri

引用次数: 1

Effect of Spiritually Dimensions on Martial Satisfaction 精神维度对军事满意度的影响

Global Journal of Enterprise Information System Pub Date : 2017-06-28 DOI: 10.18311/GJEIS/2017/15784

K. Khurana

引用次数: 0

The Generation Z and their Social Media Usage: A Review and a Research Outline Z世代和他们的社交媒体使用:回顾和研究大纲

Global Journal of Enterprise Information System Pub Date : 2017-06-28 DOI: 10.18311/GJEIS/2017/15748

Gyan Prakash Yadav, J. Rai

{"title":"The Generation Z and their Social Media Usage: A Review and a Research Outline","authors":"Gyan Prakash Yadav, J. Rai","doi":"10.18311/GJEIS/2017/15748","DOIUrl":"https://doi.org/10.18311/GJEIS/2017/15748","url":null,"abstract":"The paper tries to explore the awareness of how the present Generation Z is using the social media as well as to review its repercussion on them as an individual’s, organization and society as a system. The paper demarcates Generation Z from other branches of generation with a systematized differentiation in the behaviour, principles and choices which are constant over the time. It outlines their social media usage and intra-generational difference springing from environmental factors and personal factors. Personal factors are divided into steady and driving factors. The paper brings forward how the futuristic Generation Z’s use of social media influences them as an individual’s, organization and society. It also attempts to bring forward certain managerial repercussions and to them and a research outline. Earlier researches on access of social media by Generation Y as well as Generation Z give rise to certain queries which are yet to be answered. They laid focus mainly on the US & UK, ignoring other regions and countries (including nation like India which comprises of 28% of youths) with huge and rapidly increasing share of Generation Y’s & Z’s populations; and where the determinants of social-media usability would vary considerably; the customer set under these studies are those whose behaviour are inclined to vary as they move on the different phases of their life cycle; they tried to understand Generation Z’s social media use but misses to look at the controllers as well as aftermaths of social-media usage. The theoretical frame of reference brought forward in this paper harvests a thorough set of investigation questions and designs the pathway for considering the predecessors & outcomes of social networking used by Gen Z. It tries to identify certain ignored queries regarding Gen Z’s and their social media usability, along with also sketches practical insights for various decision makers.","PeriodicalId":318809,"journal":{"name":"Global Journal of Enterprise Information System","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116890363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 83

Cloud Adoption: Linking Business Needs with System Measures 云采用:将业务需求与系统度量联系起来

Global Journal of Enterprise Information System Pub Date : 2017-06-28 DOI: 10.18311/GJEIS/2017/15835

Shikha Gupta, A. Saini

引用次数: 4