S. Raut, K. Padmanabhan, M. Somasundaram, N. Vijayarangan
{"title":"Workforce planning for Global Network Delivery Model","authors":"S. Raut, K. Padmanabhan, M. Somasundaram, N. Vijayarangan","doi":"10.1109/IEEM.2014.7058621","DOIUrl":"https://doi.org/10.1109/IEEM.2014.7058621","url":null,"abstract":"A steep competition in IT services and customers' demand for high quality of service makes IT service providers to investigate new ways of delivering services. To gain competitive advantage, Tata Consultancy Services Limited proposes Global Network Delivery Model (GNDM) to deliver services seamlessly and uniformly for global customers from multiple delivery locations such as India, China, Europe, North America and Latin America. This paper focuses on workforce planning for multiple locations while aiming to meet time-based Service Level Agreement (SLA) for each location. Based on workload and time-based SLA, we propose a mathematical model to determine optimal work-force size for each location and each shift. A real-life IT service process is considered to evaluate the performance of the proposed model. The proposed model is compared with current practice and benefits explained.","PeriodicalId":318405,"journal":{"name":"2014 IEEE International Conference on Industrial Engineering and Engineering Management","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121357969","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Application of a fuzzy multi-criteria decision-making approach for dynamic scheduling in robotic flexible assembly cells","authors":"K. Abd, K. Abhary, R. Marian","doi":"10.1109/IEEM.2014.7058664","DOIUrl":"https://doi.org/10.1109/IEEM.2014.7058664","url":null,"abstract":"This paper is devoted to the application of the developed approach presented in Part I, to demonstrate its capability in tackling real-world MCDM problems. In this paper, a hypothetical case study of robotic flexible assembly cells (RFACs) is considered, to solve multi-objective optimization problems for dynamic scheduling. In order to find the optimal solution, a fuzzy decision support system (FDSS) is applied and built using the fuzzy logic toolbox in MATLAB software. The FDSS combines multi-objective functions in one performance measure named a multiple performance characteristics index (MPCI). The analysis results show that the developed approach is practical, works in RFACs setting, and deal with imprecise and uncertain information.","PeriodicalId":318405,"journal":{"name":"2014 IEEE International Conference on Industrial Engineering and Engineering Management","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121583318","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Comparative analysis of Taguchi's crossed array approach vs combined array approach to robust parameter design: A study based on apparel industry","authors":"P. Gamage, N. Jayamaha, N. Grigg, M. Nanayakkara","doi":"10.1109/IEEM.2014.7058738","DOIUrl":"https://doi.org/10.1109/IEEM.2014.7058738","url":null,"abstract":"This research compares Taguchi's crossed array approach with the combined array approach (an alternative proposed by statisticians) using an experiment designed to optimize the sewing conditions to minimize the variability of a high end women's garment. The optimum settings given by the two approaches were similar, although the combined array approach provided more information about the process with a slightly better parameter setting. The findings imply that the benefit an apparel organization gets in conducting a statistically sophisticated analysis needs to be carefully weighed against the statistical simplicity Taguchi's crossed array approach offers in robust parameter designs.","PeriodicalId":318405,"journal":{"name":"2014 IEEE International Conference on Industrial Engineering and Engineering Management","volume":"66 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114776168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
I. Giannoccaro, Ilario De Vincenzo, Giuseppe Carbone
{"title":"An Ising-based approach to the study of inter-organizational team dynamics","authors":"I. Giannoccaro, Ilario De Vincenzo, Giuseppe Carbone","doi":"10.1109/IEEM.2014.7058830","DOIUrl":"https://doi.org/10.1109/IEEM.2014.7058830","url":null,"abstract":"In this paper inter-organizational teams are analyzed using the social network perspective, identifying three types of networks, i.e., the hierarchical, the knowledge, and the friendship ones. The main team dynamic concerning how team members change opinions is investigated by employing the Ising model of social interactions, with the aim of investigating the team performance in terms of conflict reduction and final level of agreement. A simulation analysis is carried out to assess the effect of the environment as well as of the team size, the density, and the connectivity of the social networks, on team performance. Results confirm that the team size, the network density and a random connectivity positively impact team performance, while environmental turbulence negatively affects the team performance.","PeriodicalId":318405,"journal":{"name":"2014 IEEE International Conference on Industrial Engineering and Engineering Management","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114777116","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Improving management practices upon organizational characteristics — An analysis of Japanese manufacturing subsidiaries in Vietnam","authors":"Thi D. Nguyen, A. Aoyama","doi":"10.1109/IEEM.2014.7058644","DOIUrl":"https://doi.org/10.1109/IEEM.2014.7058644","url":null,"abstract":"Research on cross-cultural technology transfer has addressed the raising attention on various aspects; though, the improving current management practices' performance for achieving the efficient cross-cultural technology transfer still prevails the need. This study focuses on defining which significant management actions for training, commitment, sharing and understanding should be high priority improvement to achieve efficient technology transfer and firm's business performance. The importance-performance analysis and path analysis in structural equation modeling through SPSS/AMOS 16.0 software are utilized to solve this inquiry. It is found that the improving actions with high priority should be taken in: (a) providing materials, guidelines, formal training courses and OJT in Japan for group having less than 300 employees; (b) committing clear procedures for group of 100% Japanese-owned and less than five operation years; (c) sharing and understanding for group having more than eight experience years in cross-cultural technology transfer; and (d) increasing greatly motivation for further study to efficiently achieve both firm's innovation capacity and firm's productivity with transferred technology - for business group having greater than five years.","PeriodicalId":318405,"journal":{"name":"2014 IEEE International Conference on Industrial Engineering and Engineering Management","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131960796","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Identifying critical success factors for green supply chain management implementation using fuzzy DEMATEL method","authors":"R. Malviya, R. Kant","doi":"10.1109/IEEM.2014.7058631","DOIUrl":"https://doi.org/10.1109/IEEM.2014.7058631","url":null,"abstract":"The purpose of this study is to discuss cause and effect relationship between the influential factors and to identify of critical success factors (CSFs) for the Green Supply chain management (GSCM) implementation in Indian automobile industries. The combined fuzzy set theory and Decision Making Trial and Evaluation Laboratory (DEMATEL) method is used, to segment the critical factors. This study visualizes the causal relationships through cause and effect diagram. The result of empirical study shows that 5 CSFs are figured out from 12 influencing factors. The finding will help to improve the effectiveness and efficiency of GSCM implementation and also provides an indication to build up an effective GSCM implementation in a stepwise manner.","PeriodicalId":318405,"journal":{"name":"2014 IEEE International Conference on Industrial Engineering and Engineering Management","volume":"728 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132356316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Investigating the effects of project scales on the patterns and performance of successfully funded, technology-oriented innovative crowdfunding projects","authors":"D. Kuo, C. J. H. Lin, S. X. S. Huang, Yu-Chen Lin","doi":"10.1109/IEEM.2014.7058625","DOIUrl":"https://doi.org/10.1109/IEEM.2014.7058625","url":null,"abstract":"Remarkably successful crowd-funded projects have led to crowdfunding (CF) emerging as a novel channel for realizing innovative ideas. The use of CF has therefore attracted both academic and business interest. This study investigated technology- and innovation-oriented CF projects that have successfully received funding from CF platforms in China. The research focused on determining the effects of project scales on CF patterns and outcome. A total of 100 relevant CF projects that completed their funding activities from Demohour.com were analyzed. The results showed that small-sized and medium-to-large-sized CF projects behaved similarly in content provision. Regarding the outcome, although medium-to-large-sized CF projects attracted more browsers than small-sized projects did, they did not outperform the small-sized projects in other observed indicators statistically. Applying the prediction models to the portion of CF funding achievements revealed that the social capital perspective provided stronger explanatory power for successful, small-sized, technology-and innovation-oriented CF projects.","PeriodicalId":318405,"journal":{"name":"2014 IEEE International Conference on Industrial Engineering and Engineering Management","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134017136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Developing transfer of learning through reflective framing and design thinking: An engineering-games design approach","authors":"Chien-Sing Lee, Kuok-Shoong Daniel Wong","doi":"10.1109/IEEM.2014.7058687","DOIUrl":"https://doi.org/10.1109/IEEM.2014.7058687","url":null,"abstract":"Successful inculcation of lifelong learning dispositions and transfer of learning is critical. We aim to develop these through reflective framing and design thinking. The former helps in reformulating old problems or discovering new ones. The latter leads to the development of general principles, useful in helping learners to search for abstract problem-solving methods and mental schemata, which subsequently, serves as analogy-enhancing transfer between different task situations. An Engineering-Games Design human factors approach is applied as these exemplify the interdisciplinary ecosystem which requires technological problem-solving, and planning abilities from conception to completion. Findings indicate successful scaffolding-building on prior knowledge, evidences of micro and macro causal structures, and evidences of near transfer (genres as classes and its instantiation) and far transfer between Web and portfolio design. We hope the findings will help instructors to make more informed decisions as to the design of context, task and assessment for Engineering Education.","PeriodicalId":318405,"journal":{"name":"2014 IEEE International Conference on Industrial Engineering and Engineering Management","volume":"33 9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134167803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The knowledge sharing model on supply chain simulation using recurrent neural network","authors":"F. Saitoh","doi":"10.1109/IEEM.2014.7058855","DOIUrl":"https://doi.org/10.1109/IEEM.2014.7058855","url":null,"abstract":"The bullwhip effect is one of the most important problems on the supply chain management. It is a phenomenon that fluctuation in demands increases on upstream of supply chain. Inaccurate demand forecasting accompanying lack of communication is well known as a cause of bullwhip effect. Nevertheless, there is almost no sufficient argument on the influence of the bullwhip effect on demand forecasting through communication with business contacts. In this paper, we propose the framework and simulation model of supply chain system based on demand forecasting through communication with business contact. Here, the simulation model was constructed by modeling about the past transaction data as knowledge sharing with business contacts' company. Recurrent neural network that is excellent in time-series prediction was used for demand forecasting in this simulation. We confirm the effectiveness of our proposal through comparative experiments using inventory management simulation on conventional models and on proposed model.","PeriodicalId":318405,"journal":{"name":"2014 IEEE International Conference on Industrial Engineering and Engineering Management","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125198043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"SWOT analysis of NPTEL knowledge portal","authors":"K. Bhattacharjee","doi":"10.1109/IEEM.2014.7058791","DOIUrl":"https://doi.org/10.1109/IEEM.2014.7058791","url":null,"abstract":"Institute of Higher Learning in Technologies (IHLTs) in India suffers from inadequate quality institute and competent academic staff, which is difficult to remove. A credible alternative may be e-learning through which the reach of quality teachers can be extended and make them available to the outside world using the potentials of Information and Communication Technology (ICT). National Program of Technology Enabled Learning (NPTEL) is a web portal which has been setup by Govt. of India for this purpose in the year 2006. In this paper, the status of effectiveness of NPTEL portal has been evaluated using SWOT and SAP-LAP tools. These two tools have taken input from the survey conducted among the users of the portal, where 2323 responses have been obtained (http://nptel.ac.in/feedback.php). The result reveals that the portal is successful in smooth knowledge transfer.","PeriodicalId":318405,"journal":{"name":"2014 IEEE International Conference on Industrial Engineering and Engineering Management","volume":"77 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131181387","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}