Frontiers in Communication最新文献

{"title":"Chatbots for embarrassing and stigmatizing conditions: could chatbots encourage users to seek medical advice?","authors":"Dawn Branley-Bell, Richard Brown, Lynne Coventry, Elizabeth Sillence","doi":"10.3389/fcomm.2023.1275127","DOIUrl":"https://doi.org/10.3389/fcomm.2023.1275127","url":null,"abstract":"Background Chatbots are increasingly being used across a wide range of contexts. Medical chatbots have the potential to improve healthcare capacity and provide timely patient access to health information. Chatbots may also be useful for encouraging individuals to seek an initial consultation for embarrassing or stigmatizing conditions. Method This experimental study used a series of vignettes to test the impact of different scenarios (experiencing embarrassing vs. stigmatizing conditions, and sexual vs. non-sexual symptoms) on consultation preferences (chatbot vs. doctor), attitudes toward consultation methods, and expected speed of seeking medical advice. Results The findings show that the majority of participants preferred doctors over chatbots for consultations across all conditions and symptom types. However, more participants preferred chatbots when addressing embarrassing sexual symptoms, compared with other symptom categories. Consulting with a doctor was believed to be more accurate, reassuring, trustworthy, useful and confidential than consulting with a medical chatbot, but also more embarrassing and stressful. Consulting with a medical chatbot was believed to be easier and more convenient, but also more frustrating. Interestingly, people with an overall preference for chatbots believed this method would encourage them to seek medical advice earlier than those who would prefer to consult with a doctor. Conclusions The findings highlight the potential role of chatbots in addressing embarrassing sexual symptoms. Incorporating chatbots into healthcare systems could provide a faster, more accessible and convenient route to health information and early diagnosis, as individuals may use them to seek earlier consultations.","PeriodicalId":31739,"journal":{"name":"Frontiers in Communication","volume":"96 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135580783","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Editorial: Evidence-based science communication in the COVID-19 era","authors":"Alexander Gerber","doi":"10.3389/fcomm.2023.1279202","DOIUrl":"https://doi.org/10.3389/fcomm.2023.1279202","url":null,"abstract":"","PeriodicalId":31739,"journal":{"name":"Frontiers in Communication","volume":"8 1","pages":""},"PeriodicalIF":2.4,"publicationDate":"2023-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139335479","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Technical issues and engagement processes: support for citizen and expert deliberation regarding the management of nuclear waste","authors":"Justin Reedy, Chris Anderson, Matthew C. Nowlin","doi":"10.3389/fcomm.2023.1237736","DOIUrl":"https://doi.org/10.3389/fcomm.2023.1237736","url":null,"abstract":"Deliberative forums have been increasingly used to involve citizens in policymaking, but it is unclear whether people trust their fellow citizens to make decisions in highly technical areas like nuclear policy relative to more commonly used expert bodies. We examine public support for citizen and expert deliberation regarding the siting of nuclear waste facilities and note the role of values, views on deliberation, and civic experiences on support for each type of deliberation. We find that past civic experiences are associated with increased support for citizen decision-making. In addition, we find that underlying views on nuclear power may be more important in shaping support for a decision on nuclear waste facility siting than attitudes toward particular kinds of governance processes.","PeriodicalId":31739,"journal":{"name":"Frontiers in Communication","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135580174","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Uber structure's managerial algorithmic communication and drivers' health issues: sensemaking of work strategic resistance","authors":"Salma El Bourkadi","doi":"10.3389/fcomm.2023.1213679","DOIUrl":"https://doi.org/10.3389/fcomm.2023.1213679","url":null,"abstract":"This article focuses on the role that algorithms play as a communicative infrastructure that contributes to poorer occupational health in the gig economy by interviewing 50 Uber drivers based on the life-story methodological approach. Specifically, the paper draws attention to Uber structure's managerial algorithmic communication and its effects on drivers' occupational health by engaging with Giddens's theoretical framework of structure-agency and Weick's theory of sensemaking. Furthermore, the study also explores the different factors contributing to the construction of individual and collective resistance of drivers to Uber's monopoly. The findings reveal that Uber's structure imprisons the users' freedom of negotiation and action, which creates a stressful work environment as managerial algorithmic communication only functions effectively in ideal working conditions, while abnormality is very frequent in a profession like transportation. Driver agency consists of organizing individual and collective resistance to change Uber's work decisions and weaken them. On an outside platform, resistance strategies are deployed by drivers to pressure Uber, with the goal of protecting their occupational health.","PeriodicalId":31739,"journal":{"name":"Frontiers in Communication","volume":"295 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135719382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Being an expert in pandemic times: negotiating epistemic authority in a media interaction","authors":"Mariapia D'Angelo, Franca Orletti","doi":"10.3389/fcomm.2023.1214927","DOIUrl":"https://doi.org/10.3389/fcomm.2023.1214927","url":null,"abstract":"Since the so-called phase one of the Coronavirus pandemic, media professionals have shown great attention to communication about the epidemic, so much so that a “glottology of COVID-19” has even been advocated to reflect on war metaphors referring to the disease. Despite media solicitations, however, reflection on communication at the time of COVID was not immediately the subject of linguistic analysis, at least in the Italian context. However, the issue of the relationship between language and culture, society, and thought has recently been explored in the face of the limitation of only formal analyses on language at the time of COVID. In the first stage, it quickly became apparent that the people in charge of institutional communication were used to talking mostly with experts on public health problems or research results, without the necessary training to modulate their language according to the degree of specialization of the audience. Instead, it is currently possible to detect an improvement in communication skills, and to observe the emergence of opposing factions with respect to the new resources of both preventive and therapeutic medicine, respectively the pro-vax and no-vax movements. These issues have been the focus of many Italian TV talk shows, such as the program “Non è l'Arena.” In the episode of 9/25/21, which is the subject of this article, the positions expressed in favor of one argument or the other would seem to adopt different mechanisms for managing the epistemic mode of certainty/uncertainty, such as semantic-syntactic and rhetorical-pragmatic devices, as well as conversational moves. This paper is aimed at describing the management of certainty/uncertainty in a media context through the qualitative fine-grained analysis of the interactional exchanges between host and representatives of opposite views in the dual theoretical framework of classical rhetoric and conversational analysis (CA), which, although starting from different scientific paths, share the vision of the centrality of speech in human action. The CA analysis indicated that, whilst the interviewer maintained a neutral stance in conducting the interview, he showed a position of affiliation toward the doctor who recommended therapies not in line with the Italian medical guidelines. This was evident through the space provided to him to explain his expertise, as well as through the repetition and emphasis of the evaluative elements expressed. The rhetorical analysis, focusing on the participants' ethos , reveals that the interviewer deliberately intervened in the construction of the epistemic authority of the representatives of the two positions. The rhetorical analysis, focusing on the ethos of the three participants in the interaction, shed light on selected strategies and argumentative chains used to gain credibility and to prevail in the discussion. The linguistic-rhetorical mechanisms used do not pertain to the field of dialectical discussion and aim at a dir","PeriodicalId":31739,"journal":{"name":"Frontiers in Communication","volume":"67 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136062144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Explaining the formation of eudaimonic gaming experiences: a theoretical overview and systemization based on interactivity and game elements","authors":"Daniel Possler, Nicholas David Bowman, Rowan Daneels","doi":"10.3389/fcomm.2023.1215960","DOIUrl":"https://doi.org/10.3389/fcomm.2023.1215960","url":null,"abstract":"Over the past years, scholars have explored eudaimonic video game experiences—profound entertainment responses that include meaningfulness, reflection, and others. In a comparatively short time, a plethora of explanations for the formation of such eudaimonic gaming experiences has been developed across multiple disciplines, making it difficult to keep track of the state of theory development. Hence, we present a theoretical overview of these explanations. We first provide a working definition of eudaimonic gaming experiences (i.e., experiences that reflect human virtues and encourage players to develop their potential as human beings fully) and outline four layers of video games—agency, narrative, sociality, and aesthetics—that form the basis for theorizing. Subsequently, we provide an overview of the theoretical approaches, categorizing them based on which of the four game layers their explanation mainly rests upon. Finally, we suggest the contingency of the different theoretical approaches for explaining eudaimonic experiences by describing how their usefulness varies as a function of interactivity. As different types of games offer players various levels of interactivity, our overview suggests which theories and which game layers should be considered when examining eudaimonic experiences for specific game types.","PeriodicalId":31739,"journal":{"name":"Frontiers in Communication","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136060353","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Insights into the time course of evidentiality processing in Turkish heritage speakers using a self-paced reading task","authors":"Suzan D. Tokaç-Scheffer, Seçkin Arslan, Lyndsey Nickels","doi":"10.3389/fcomm.2023.1070510","DOIUrl":"https://doi.org/10.3389/fcomm.2023.1070510","url":null,"abstract":"Introduction Studies with heritage language speakers (HLS) have often used offline measurements, investigating the post-interpretive effects which emerge after processing has been completed. Relatively few studies have investigated heritage language processing using time-sensitive methods that allow the collection of evidence regarding real-time language processing rather than post-interpretive judgments. Using a self-paced-reading paradigm, we aimed to expand our understanding of HLS language processing by investigating evidentiality-the linguistic marking of information source, which is grammatically expressed in Turkish, but not in English. Method Participants were 54 bilingual speakers of Turkish and English: 24 HLS (English onset: 0-5 yrs) and 30 emigrant Turkish speakers (ES) who grew up in Turkey before emigrating to Australia (English onset = 6-17 yrs). Participants read sentences with evidential-marked verb forms that either matched or mismatched to the information source context. Word-by-word reading times and end-of-sentence acceptability judgment speed and accuracy were measured. Results The results showed that although the HLS' responses were slower and less accurate than the ES in both reading times and end-of-sentence acceptability judgments, they showed similarities in online processing patterns. Both groups were faster at reading the mismatching sentences compared to the matching sentences; however, this pattern emerged during the time course of reading first for the indirect condition for the ES, and only later for the direct condition and for the HLS for both evidential conditions. Only HLS read faster in the target region with the direct evidential that is shown to be acquired earlier in childhood, than they did for the indirect evidential which is mastered later. In contrast, the end-of-sentence judgment data showed that while the ES group responded faster to matching direct sentences than matching indirect, this effect was missing for the HLS. Nevertheless, there were similar patterns for accuracy across evidential conditions: both groups were more accurate with the direct evidential. Discussion Overall, the use of the self-paced-reading paradigm allowed insights into HLS' evidentiality processing above and beyond their generally slower and less accurate processing compared to the reference group. This study provides further evidence for differences in the patterns observed using online vs. post interpretive measures in HLS, reinforcing the importance of combining these methodologies for further understanding of HLS competence and performance.","PeriodicalId":31739,"journal":{"name":"Frontiers in Communication","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136058985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Understanding acceptability of digital health technologies among francophone-speaking communities across the world: a meta-ethnographic study","authors":"Amélie Gauthier-Beaupré, Sylvie Grosjean","doi":"10.3389/fcomm.2023.1230015","DOIUrl":"https://doi.org/10.3389/fcomm.2023.1230015","url":null,"abstract":"Introduction Increasingly, people are turning toward digital health technologies to support their care management, communication with health professionals, and performing activities of daily living. Digital health technologies may be well implemented in clinical practices in several jurisdictions, but the influence of sociocultural factors may sometimes be neglected. To increase use and sustainability of these innovative solutions in health care, we need to understand acceptability among diverse groups of the population such as linguistically diverse populations. Francophone-speaking populations in Canada, for example, are known to endure challenges with income, health and difficulties associated with living in rural areas which impede on their likelihood to use digital health technologies. As part of the University of Ottawa International Francophonie Research Chair on Digital Health Technologies, this study aimed to understand the conditions that make digital health technologies acceptable among francophone-speaking communities. Methods Using a meta-ethnography methodology, this study synthesizes international qualitative research on social acceptability of digital health technology among francophone-speaking communities. We focused on four types of digital health technologies: telemedicine, mobile technologies, wearable technologies, and robotic technologies. Using Noblit and Hare's 7 phase approach to conducting a meta-ethnography, we were able to get a comprehensive synthesis and understanding of the research landscape on the issue. Studies published between 2010 and 2020 were included and synthesized using NVivo, excel and a mind mapping technique. Results Our coding revealed that factors of social acceptability for digital health technologies could be grouped into the following categories: care organization, self-care support, communication with care team, relational and technical risks, organizational factors, social and ethical values. Our paper discusses the themes evoked in each category and their relevance for the included digital health technologies. Discussion In discussing the results, we present commonalities and differences in the social acceptability factors of the different digital health technologies. In addition, we demonstrate the importance of considering sociocultural diversity in the study of social acceptability for digital health technologies. Implications The results of this study have implications for practitioners who are the instigators of digital health technology implementation with healthcare service users. By understanding factors of social acceptability among francophone-speaking communities, practitioners will be better suited to propose and support the implementation of technologies in ways that are suitable for these individuals. For policymakers, this knowledge could be used for developing policy actions based on consideration for diversity.","PeriodicalId":31739,"journal":{"name":"Frontiers in Communication","volume":"224 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136236358","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The front page as a canvas for multimodal argumentation: Brexit in the Greek press","authors":"Dimitris Serafis, Assimakis Tseronis","doi":"10.3389/fcomm.2023.1230632","DOIUrl":"https://doi.org/10.3389/fcomm.2023.1230632","url":null,"abstract":"In this paper, we analyze the front pages of mainstream Greek newspapers with the highest circulation reporting the official result of the Brexit referendum in 2016. Our analysis seeks to extract the standpoints and arguments that circulated in the Greek mainstream press on that day by studying the headlines and visuals on the front page. We study the front page not merely as an informative genre but crucially as an argumentative one, where the arguments can be reconstructed with the help of tools from argumentation theory combined with principles from multimodal critical discourse analysis. The proposed approach makes it possible to compare how the different ideological orientations in the Greek public sphere were steered by the representation of this piece of news. We show that, despite their ideological background, the newspapers under study converge to the construction of Brexit as a menacing phenomenon that puts the EU integration to the test and, as such, as an event that should have been avoided.","PeriodicalId":31739,"journal":{"name":"Frontiers in Communication","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136135736","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Graduate teaching assistants' challenges, conflicts, and strategies for navigating COVID-19","authors":"Doris Ehi Acheme, Valerie Biwa","doi":"10.3389/fcomm.2023.1266394","DOIUrl":"https://doi.org/10.3389/fcomm.2023.1266394","url":null,"abstract":"COVID-19 imparted unprecedented changes to higher education. Overnight, institutions were required to transition to online instruction, which brought about numerous challenges for instructors. This study examines the experiences of an often-overlooked instructor; graduate student assistants (GTAs). Their challenges and conflicts encountered with online instruction during COVID-19 and conflict management strategies are investigated. Sixteen ( N = 18) GTAs from six universities in various regions of the United States were interviewed and constant comparative analysis was used to analyze data. Findings revealed that GTAs experienced challenges with (a) online instruction, (b) students, and (c) personal challenges. Also, GTAs encountered conflicts regarding (a) safety concerns and precautions and (b) online-related proficiency, support, and expectations. Lastly, GTAs (a) employed empathy and flexibility, and (b) created boundaries and consulted others as conflict management strategies. Findings are discussed and theoretical and practical implications are advanced.","PeriodicalId":31739,"journal":{"name":"Frontiers in Communication","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136375320","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}