{"title":"Methodology for Fast Processing of Purchase Requisitions, Elimination of Backlog and Improvement of Customer Service in Procurement Organizations","authors":"Miguel Salcedo","doi":"10.2139/ssrn.2918601","DOIUrl":"https://doi.org/10.2139/ssrn.2918601","url":null,"abstract":"Objective: A new methodology was developed to process purchase requisitions in a fast manner, eliminate backlog and improve customer service in procurement organizations. Background: Procurement organizations normally have in place their own procedures to approach purchase requests under normal conditions. When there is a sudden change in purchase requests behavior such as a sudden increase in demand, decrease in purchasing capacity or other related causes, a phenomenon known as backlog appears and procedures in place are not suited to approach the new chaotic situation. Under a large backlog scenario, customer service decreases dramatically and the procurement department becomes more of a customer complaints management department instead. Method: The procurement process was assessed and diagnosed through KPI measurements and process reengineering techniques. Results: The bottleneck that created the conditions for backlog was discovered, a new methodology was developed to solve it and a prototype project plan is presented to show how to implement the methodology. Conclusion: This methodology allows to process large numbers of purchase requisitions in a fast manner, eliminate backlog and improve customer service in procurement organizations. Application: Most procurement organizations are candidates to implement this methodology.","PeriodicalId":239750,"journal":{"name":"Strategy & Microeconomic Policy eJournal","volume":"65 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-12-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127688976","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"New Product Development Resource Forecasting","authors":"A. Hird, K. Mendibil, A. Duffy, R. Whitfield","doi":"10.1111/radm.12140","DOIUrl":"https://doi.org/10.1111/radm.12140","url":null,"abstract":"Forecasting resource requirements for new product development (NPD) projects is essential for both strategic and tactical planning. Sophisticated, elegant planning tools to present data and inform decision‐making do exist. However, in NPD, such tools run on unreliable, estimation‐based resource information derived through undefined processes. This paper establishes that existing methods do not provide transparent, consistent, timely or accurate resource planning information, highlighting the need for a new approach to resource forecasting, specifically in the field of NPD. The gap between the practical issues and available methods highlights the possibility of developing a novel design of experiments approach to create resource forecasting models.","PeriodicalId":239750,"journal":{"name":"Strategy & Microeconomic Policy eJournal","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126432432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Impact of Value‐Relevant Accounting Rules on Innovative Activities","authors":"Hsuan-Chu Lin, Chin-Chen Chien, S. Chiu","doi":"10.1111/radm.12143","DOIUrl":"https://doi.org/10.1111/radm.12143","url":null,"abstract":"The purpose of this paper is to examine the impact of value‐relevant accounting rules on corporate innovative activities. Using US data from 1972 to 2012, we find that value‐relevant accounting rules help innovative companies to reduce R&D funding gaps, which is conducive to companies' innovative activities and potential long‐term benefits. However, a higher risk premium is required by shareholders of innovative companies. Additionally, we find not only that R&D spending is more sensitive to future earnings variability as compared to that occurring commercial intellectual properties and physical assets, but we also find that managers contracted with long‐term compensation plans have greater incentives to engage in innovative activities when value‐relevant accounting rules set in. Overall, we provide evidence on alleviation of information asymmetry between innovative companies and their lenders when accounting information is more value relevant.","PeriodicalId":239750,"journal":{"name":"Strategy & Microeconomic Policy eJournal","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124111432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Generating New Service Ideas: The Use of Hybrid Innovation Tools to Reflect Functional Heterogeneity of Services","authors":"Y. Geum, Eunji Noh, Yongtae Park","doi":"10.1111/radm.12118","DOIUrl":"https://doi.org/10.1111/radm.12118","url":null,"abstract":"In many cases, new services are developed based on incremental innovation. Thus, how to identify functional characteristics and how to differentiate new service development are two critical questions. However, previous research has ignored the functional heterogeneity of service when using innovation tools for new service development. In response, we suggest a hybrid approach to differentiating the method of generating new service ideas. A Kano model is first employed to identify whether functional characteristics are core or peripheral, after which different methods are applied for each function. For core functions, a case-based reasoning approach is used, which focuses on identifying similarity; for peripheral functions, we suggest instead a modified zigzagging approach to identify creative functions. To present the working of proposed approach, we conducted a case study using Appstore application, IreaditNow, and show how to generate alternatives for both core services and peripheral services.","PeriodicalId":239750,"journal":{"name":"Strategy & Microeconomic Policy eJournal","volume":"60 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126174086","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Oxford Olympics Study 2016: Cost and Cost Overrun at the Games","authors":"B. Flyvbjerg, Allison Stewart, Alexander Budzier","doi":"10.2139/ssrn.2804554","DOIUrl":"https://doi.org/10.2139/ssrn.2804554","url":null,"abstract":"Given that Olympic Games held over the past decade each have cost USD 8.9 billion on average, the size and financial risks of the Games warrant study. The objectives of the Oxford Olympics study are to (1) establish the actual outturn costs of previous Olympic Games in a manner where cost can consistently be compared across Games; (2) establish cost overruns for previous Games, i.e., the degree to which final outturn costs reflect projected budgets at the bid stage, again in a way that allows comparison across Games; (3) test whether the Olympic Games Knowledge Management Program has reduced cost risk for the Games, and, finally, (4) benchmark cost and cost overrun for the Rio 2016 Olympics against previous Games. The main contribution of the Oxford study is to establish a phenomenology of cost and cost overrun at the Olympics, which allows consistent and systematic comparison across Games. This has not been done before. The study concludes that for a city and nation to decide to stage the Olympic Games is to decide to take on one of the most costly and financially most risky type of megaproject that exists, something that many cities and nations have learned to their peril.","PeriodicalId":239750,"journal":{"name":"Strategy & Microeconomic Policy eJournal","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133412703","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Milking the Myth: Innovation Funding in Theory and Practice","authors":"S. Macdonald","doi":"10.1111/radm.12212","DOIUrl":"https://doi.org/10.1111/radm.12212","url":null,"abstract":"The history of Silicon Valley was re‐invented in the early 1980s to suit contemporary requirements to portray innovation as less a product of circumstance than the culmination of managed process. Stanford University was cast as the source of the information required for innovation and Silicon Valley as its science park. This is myth, and myth can be a powerful weapon. Being based on faith rather than reason, myth is invulnerable to attack by logic. This article looks at recent exploitation of this Silicon Valley myth in support of a UK government programme to fund universities in recognition of their contribution to the innovation of local firms. Adherence to the myth was essential to securing funding, and proved an obstacle to the contribution the universities might have made to innovation.","PeriodicalId":239750,"journal":{"name":"Strategy & Microeconomic Policy eJournal","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127676778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Health Insurance as a Productive Factor","authors":"A. Dizioli, Roberto B. Pinheiro","doi":"10.2139/ssrn.2096415","DOIUrl":"https://doi.org/10.2139/ssrn.2096415","url":null,"abstract":"In this paper, we present a less-explored channel through which health insurance impacts productivity: by offering health insurance, employers reduce the expected time workers spend out of work in sick days. Using data from the Medical Expenditure Panel Survey (MEPS), we show that a worker with health coverage misses on average 76.54% fewer workdays than uninsured workers, after controlling for endogeneity. We develop a model that embodies this impact of health coverage in productivity. In our model, health insurance reduces the probability that a healthy worker gets sick, missing workdays, and it increases the probability that a sick worker recovers and returns to work. In our model, firms that offer health insurance are larger and pay higher wages in equilibrium, a pattern observed in the data. We calibrated the model using US data for 2004 and show the impact of increases in health costs, as well as of changes in tax benefits of health insurance expenses, on labor force health coverage and productivity.","PeriodicalId":239750,"journal":{"name":"Strategy & Microeconomic Policy eJournal","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127081044","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Strategic Use of Patents and Standards for New Product Development Knowledge Transfer","authors":"A. Grossmann, Ellen Filipovic, L. Lazina","doi":"10.1111/radm.12193","DOIUrl":"https://doi.org/10.1111/radm.12193","url":null,"abstract":"In this article, we develop a theoretical understanding of patenting and standardization strategies and analyze their practical implementation for in‐ and outbound knowledge transfer in new product development processes. Our case study consists of two original equipment manufacturers (OEMs) and one supplier active in the global automotive industry. We consult extensive external and company documents as well as interviews with 13 company experts. Although our theoretical considerations suggest that standardization, patenting and their interrelation can be of considerable importance for knowledge transfer in new product development and innovation processes, this is hardly implemented in practice. The resources devoted to patenting by far outweigh those for the standardization process. Neither of the OEMs have their standardization strategy linked to their new product development processes; only patenting strategies are considered in the new product development processes. The surveyed supplier, however, uses standardization strategically. We further consider how a standardization strategy should relate to the patenting strategy in terms of generating the most beneficial outcome for knowledge transfer. We recommend an integrated standardization strategy that is analogously to the patenting strategy and tied to the new product development process.","PeriodicalId":239750,"journal":{"name":"Strategy & Microeconomic Policy eJournal","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126443369","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Core‐Peripheral Structure of International Knowledge Flows: Evidence from Patent Citation Data","authors":"Grace Chen, Jiancheng Guan","doi":"10.1111/radm.12119","DOIUrl":"https://doi.org/10.1111/radm.12119","url":null,"abstract":"The importance of knowledge diffusion and external knowledge is generally acknowledged for their vital role to innovation. The purpose of this study is to investigate the international knowledge diffusion structure and its evolution using patent citation networks for three periods. The analyses are carried out from overall, active cluster as well as individual connection perspectives with the help of measures from social network analysis. Results show an obvious core‐peripheral structure of international knowledge diffusion. Most of the flows happen within core group. Knowledge flows between core and peripheral numbers also widely exist but not strong, while the flows among peripheral numbers are both sparse and weak. Significant improvements widely exist among Asian countries and regions according to their knowledge absorption and influence capacities, and Chinese Taiwan and South Korea are the most outstanding new stars among them with worthwhile experiences for other catch‐ups. It also suggests that BRICS and South–South knowledge linkages play an increased role in developing and emerging economy innovation systems as they gain momentum.","PeriodicalId":239750,"journal":{"name":"Strategy & Microeconomic Policy eJournal","volume":"12 1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130630675","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Model-Based Management: A Cybernetic Concept","authors":"M. Schwaninger","doi":"10.1002/SRES.2286","DOIUrl":"https://doi.org/10.1002/SRES.2286","url":null,"abstract":"The purpose of this contribution is to elaborate an integrative framework for model-based management, drawing on the concepts of cybernetics. This conceptual frame should enhance managers’ understanding of structures that give rise to patterns of system behavior, helping them to design more effective policies and improve their practice in general. We flesh out the commonalities between technical, biological and social cybernetics. An analysis is undertaken to make the available concepts fertile for the social domain. These are then synthesized into an integrative framework for a model-based, cybernetically grounded management.","PeriodicalId":239750,"journal":{"name":"Strategy & Microeconomic Policy eJournal","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114413773","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}