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Unmasking the influence of employees’ coping strategies on workplace bullying 揭示员工应对策略对职场欺凌的影响
The Service Industries Journal Pub Date : 2024-05-07 DOI: 10.1080/02642069.2024.2349070
Natalia Sigaeva, Ali Öztüren, Hasan Kılıç
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引用次数: 0
Transformative Experiences: Exploring the Role of Experience Facilitators 变革性体验：探索体验促进者的作用
The Service Industries Journal Pub Date : 2024-05-02 DOI: 10.1080/02642069.2024.2346241
Nieke Dieteren, Barbara Neuhofer
{"title":"Transformative Experiences: Exploring the Role of Experience Facilitators","authors":"Nieke Dieteren, Barbara Neuhofer","doi":"10.1080/02642069.2024.2346241","DOIUrl":"https://doi.org/10.1080/02642069.2024.2346241","url":null,"abstract":"","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":"27 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141019712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Value formation in AI-integrated service system: review and implications on hospitality and tourism research 人工智能集成服务系统的价值形成：综述及对酒店与旅游业研究的启示
The Service Industries Journal Pub Date : 2024-05-02 DOI: 10.1080/02642069.2024.2346235
K. Lin, Ke Zhang, Sirong Chen, Huiyue Ye, Xiaonan Li, Rob Law
{"title":"Value formation in AI-integrated service system: review and implications on hospitality and tourism research","authors":"K. Lin, Ke Zhang, Sirong Chen, Huiyue Ye, Xiaonan Li, Rob Law","doi":"10.1080/02642069.2024.2346235","DOIUrl":"https://doi.org/10.1080/02642069.2024.2346235","url":null,"abstract":"","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":"96 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141022194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Workplace hazing and employee turnover intention in the hospitality industry: a person-environment fit perspective 酒店业工作场所欺凌与员工离职意向：人与环境契合的视角
The Service Industries Journal Pub Date : 2024-04-29 DOI: 10.1080/02642069.2024.2344730
Muhammad Imran Rasheed, Sharjeel Saleem, Mobeena Altaf, Aliana Man Wai Leong, Fevzi Okumus
{"title":"Workplace hazing and employee turnover intention in the hospitality industry: a person-environment fit perspective","authors":"Muhammad Imran Rasheed, Sharjeel Saleem, Mobeena Altaf, Aliana Man Wai Leong, Fevzi Okumus","doi":"10.1080/02642069.2024.2344730","DOIUrl":"https://doi.org/10.1080/02642069.2024.2344730","url":null,"abstract":"This research examines how workplace hazing contributes to employee turnover intention through the intervening role of person-environment fit in its two forms, including person-organization fit (P-...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":"32 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140840252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Transformative experiences: a conceptual analysis of the integration process 变革性体验：融合过程的概念分析
The Service Industries Journal Pub Date : 2024-04-16 DOI: 10.1080/02642069.2024.2342295
Barbara Neuhofer
{"title":"Transformative experiences: a conceptual analysis of the integration process","authors":"Barbara Neuhofer","doi":"10.1080/02642069.2024.2342295","DOIUrl":"https://doi.org/10.1080/02642069.2024.2342295","url":null,"abstract":"Transformative experiences are becoming an important economic offer in various service contexts. Current research primarily focuses on what triggers transformation. However, what is much less known...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":"121 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140594226","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
30 years of healthy ageing research in tourism and hospitality: research trends and implications for future research 旅游业和酒店业健康老龄化研究 30 年：研究趋势和对未来研究的影响
The Service Industries Journal Pub Date : 2024-04-11 DOI: 10.1080/02642069.2024.2334775
Yedan Fan, Edmund Goh, Salmi Mohd Isa, Shaohua Yang
{"title":"30 years of healthy ageing research in tourism and hospitality: research trends and implications for future research","authors":"Yedan Fan, Edmund Goh, Salmi Mohd Isa, Shaohua Yang","doi":"10.1080/02642069.2024.2334775","DOIUrl":"https://doi.org/10.1080/02642069.2024.2334775","url":null,"abstract":"The ageing population research has gained momentum in tourism and hospitality which considers seniors as a marketing force and travelling as part of healthy ageing. This study commissioned the usef...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":"58 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140594229","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The dark side of AI in professional services 人工智能在专业服务领域的阴暗面
The Service Industries Journal Pub Date : 2024-04-10 DOI: 10.1080/02642069.2024.2336208
Francisco J. Trincado-Munoz, Carlo Cordasco, Tim Vorley
{"title":"The dark side of AI in professional services","authors":"Francisco J. Trincado-Munoz, Carlo Cordasco, Tim Vorley","doi":"10.1080/02642069.2024.2336208","DOIUrl":"https://doi.org/10.1080/02642069.2024.2336208","url":null,"abstract":"The introduction and widespread adoption of Artificial Intelligence in the professions has the potential to deliver a number of critical public goods, such as widening access to justice and healthc...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":"58 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140594411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Social media usage for service innovation: a resilience perspective 利用社交媒体促进服务创新：复原力视角
The Service Industries Journal Pub Date : 2024-04-01 DOI: 10.1080/02642069.2024.2335653
Jiawen Chen, Linlin Liu
{"title":"Social media usage for service innovation: a resilience perspective","authors":"Jiawen Chen, Linlin Liu","doi":"10.1080/02642069.2024.2335653","DOIUrl":"https://doi.org/10.1080/02642069.2024.2335653","url":null,"abstract":"While companies are increasingly investing in social media to foster innovation and outperform their competition, it is still unclear how social media may successfully drive corporate innovation in...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":"49 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140594633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A moderated mediation model of green human resource management 绿色人力资源管理的调节中介模型
The Service Industries Journal Pub Date : 2024-03-24 DOI: 10.1080/02642069.2024.2332995
Ahmad Abualigah, Kamal Badar, Qasim Ali Nisar, Osman M. Karatepe
{"title":"A moderated mediation model of green human resource management","authors":"Ahmad Abualigah, Kamal Badar, Qasim Ali Nisar, Osman M. Karatepe","doi":"10.1080/02642069.2024.2332995","DOIUrl":"https://doi.org/10.1080/02642069.2024.2332995","url":null,"abstract":"Our paper develops and tests a moderated mediation model of green human resource management (HRM). Time-lagged data gathered were utilized to assess climate for green initiative (GI) as a mediator ...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":"43 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140298830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Autonomous sensory meridian response in service experience: an exploratory study 服务体验中的自主感觉经络反应：一项探索性研究
The Service Industries Journal Pub Date : 2024-02-29 DOI: 10.1080/02642069.2024.2319039
Nina Zlateva, Stanislav Ivanov, Vladimir Fedoseev
{"title":"Autonomous sensory meridian response in service experience: an exploratory study","authors":"Nina Zlateva, Stanislav Ivanov, Vladimir Fedoseev","doi":"10.1080/02642069.2024.2319039","DOIUrl":"https://doi.org/10.1080/02642069.2024.2319039","url":null,"abstract":"This paper evaluates the role of Autonomous Sensory Meridian Response (ASMR) in service experience. ASMR is an enjoyable and relaxing sensation accompanied by head and/or body ‘tingles’ in response...","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":"6 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140004109","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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