{"title":"An Analysis of the Liberalization Process of Gas Market for Household Consumers in Romania","authors":"","doi":"10.24818/mer/2022.06-09","DOIUrl":"https://doi.org/10.24818/mer/2022.06-09","url":null,"abstract":"In this paper, the authors are making an analysis of the liberalization process of the Gas Market for the household consumers in Romania, based on the data collected from the natural gas suppliers as well as from the Romanian Energy Regulatory Authority in the field Energy (ANRE). The authors are analyzing the pre- and post-liberalization situation for household consumers, illustrated in terms of some basic indicators, namely the number of household customers from the regulated and competitive supply segment, the number of suppliers with domestic gas customers, the shares held by suppliers with domestic gas customers, as well as the number of present suppliers with natural gas offers. There were also identified clauses that lead to cost increase for the customer in case of change of supplier. The conclusions underline the fact that the process of liberalizing the supply of natural gas to the household has not had a significant impact on final customers, but it is rather a combination of other factors, such as: the low prices during the hot season may not induce a particular appetite for switching the current supplier, the natural gas offers made at the beginning of the liberalization process may not have been attractive enough to determine the change of the current natural gas supplier, and the low level of information provided by the gas suppliers. Our recommendations are that the suppliers should provide unique terms and conditions for their customers, and to present their offers in a clear, transparent, and concise manner.","PeriodicalId":223559,"journal":{"name":"MANAGEMENT AND ECONOMICS REVIEW","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123214329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Improving the Quality of Higher Education Service by Using the Quality Function Deployment: A Case Study","authors":"","doi":"10.24818/mer/2022.06-05","DOIUrl":"https://doi.org/10.24818/mer/2022.06-05","url":null,"abstract":"The aim of this study was to apply quality function deployment to identify the critical quality management system requirements that have a higher impact on service quality at the economic sciences department in Tlemcen city. Data were obtained from a sample of 110 students at the economic sciences department.\u0000Results revealed that service quality in economic sciences department was more than moderate level, and it can be improved by focusing on the critical quality management system requirements. The application of quality function deployment identified 8 critical requirements of managerial system, technical system and social system that have a higher impact on quality service at economic sciences department.","PeriodicalId":223559,"journal":{"name":"MANAGEMENT AND ECONOMICS REVIEW","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122766736","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital Tourist in a Digital World - New Ways of Making Tourism in the XXIth Century","authors":"","doi":"10.24818/mer/2022.06-07","DOIUrl":"https://doi.org/10.24818/mer/2022.06-07","url":null,"abstract":"The pandemic period has influenced (positively or negatively) many areas of activity. The main reason why this has happened is that tourism, unlike other areas, has activities focused on the consumer of tourist services, which means an extremely large number of citizens and not on the development of a good or service that meets the need. The classic tourist does not necessarily want access to the tourist infrastructure (restaurants / hotels) as much as he wants access to points of interest, tourist infrastructure being a bonus. Unfortunately, the authorities have not found a \"winning formula\" to attract tourists and give them what they need and want - access to tourist information and points of interest. Moreover, there is a strong lack of information on the number of tourists who came to a certain area, who visited a certain destination, and the feedback they provided. Until recently, all was monitored by the National Tourist Information Centers, which were forced by the Ministry of Tourism to present very high figures in order to look “good”. This research is intended to present the output of a project that the authors implemented four years ago at the national level, in the field of tourism, to demonstrate the need and usefulness of transforming classic tourism into a digital one. The project consists of marking and promoting the tourist and cultural capital, through Quick Response (QR) code plates, which are mounted in the area of points of interest and which, once scanned by tourists, provide them with information about the history and legends of the point of interest. It also provides developers with information about tourists, such as the number of people who scanned a particular QR code, the genre of people who scanned, the type of device, the period in which they scanned, and the operating system of their scanning device. More than the presentation of the output, this research also includes the result of a study applied to a sample of 350 respondents, users of the project, through which we wanted to see if there is a direct link between customer satisfaction (CSAT) and access to historical, tourist, and cultural information.","PeriodicalId":223559,"journal":{"name":"MANAGEMENT AND ECONOMICS REVIEW","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128059551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evidences and Determinants of Zombie Firms: Implication on Economic Growth","authors":"","doi":"10.24818/mer/2022.06-03","DOIUrl":"https://doi.org/10.24818/mer/2022.06-03","url":null,"abstract":"The study examined determinants of zombie firms using a sample of seventy five (75) listed non- financial firms in Nigeria. The correlation statistics, panel fully modified ordinary least squares (FMOLS) and panel ordinary least squares estimation methods were applied to analyze the data for the period 2012 to 2019. The study evidenced about 17.3% existence of zombie firms in the non-financial sector. Capital adequacy, interest coverage ratio, earnings before interest, and tax and firm age were found to be the key drivers of zombie phenomenon in the Nigeria clime. These drivers of zombie phenomena were also found to contribute adversely to the economic development of Nigeria, although the impact was not significant. The study concludes that the infiltration/prevalence of zombie firms causes a dragging effect on the economy of Nigeria. The study recommends that the regulatory authority should develop a framework with which firms with a zombie status can be monitored and managed in order to safe guide the interest of shareholders and the adverse implication on economic development. Firms whose performances are akin to zombie firms’ status should be encouraged by regulatory authorities to embrace mergers and acquisition schemes to avoid loss of shareholders wealth and the dragging effect on the economy.","PeriodicalId":223559,"journal":{"name":"MANAGEMENT AND ECONOMICS REVIEW","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129395181","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Size and Decision-making: A Systematic Literature Review on Groups and Teams","authors":"","doi":"10.24818/mer/2022.02-02","DOIUrl":"https://doi.org/10.24818/mer/2022.02-02","url":null,"abstract":"Groups have attracted the attention of scholars and researchers for a long time. Many studies have been conducted on group dynamics, characteristics, behaviour, group members relations, and how demographical aspect influences group work. This study focuses on how one of the main elements of group – the size – affects people’s actions in terms of making decisions, with emphasis on teams. Conducting a systematic literature review on 68 studies which focus on group size effects from different perspectives, such as cultural, social, political, religious, educational, and organizational, it is revealed that most of the scholars propose that the smaller the groups are, the more effective they can be in performing common actions. However, this varies depending on the settings in which the teams operate. In this regard, sometimes large groups are more likely to be more productive than the small ones. When it comes to the organizational perspective of group size, the size effect in function of team success achievement has been considered. Studies suggest that teams are more likely to be successful when they grow in size. Yet, depending on what they do, there is an upper limit, after which, the size does not have any effect. In fact, it may even have a negative correlation – like an inverted U. Decision-making is a crucial process to reaching personal and collective goals. This process costs time and other resources, therefore, making it more effective is a never-ending ambition of organizations. This systematic literature review aims to analyze and synthetize the existing research work in the field and aggregate the so-far findings from different contexts in order to create a clear path for future research in this area. Conclusions suggest an optimal number of team members in different work settings which would benefit from effective decision-making. Future directions to scholars and recommendations to managers are given.","PeriodicalId":223559,"journal":{"name":"MANAGEMENT AND ECONOMICS REVIEW","volume":"7 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114014937","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring Tacit Knowledge Sharing Enhancer Factors in Non-Profit Organizations Paper","authors":"","doi":"10.24818/mer/2022.02-05","DOIUrl":"https://doi.org/10.24818/mer/2022.02-05","url":null,"abstract":"Non-profit Organizations (NPOs) have a wide range of social missions and impacts. This organization is supported by volunteers and needs to survive amidst competition and move in a sustainable direction. They see the necessity to be involved in the many stages of creating value for an organization. One of the underlying phenomena of value creation is the tacit knowledge-sharing process. However, academic research and scientific publications on tacit knowledge sharing (TKS) in non-profit organizations in Indonesia are still minimal and even rare. This paper aims to explore how tacit knowledge (TK) sharing occurred among volunteers in Non-Profit Organizations and drivers of TK sharing (TKS), including individual and organizational factors. This study explores the abovementioned topics through in-depth interviews with volunteers utilizing open-ended questions to acquire deep insights into the TKS issue. Thematic analysis has been carried out using data coding to extract themes. The findings revealed that various drivers for the smooth transfer of TK have been identified based on individual and organizational elements. These findings will be beneficial to academics and practitioners looking for accurate data on the enabling aspects of TKS based on two factors (individual and organizational). Moreover, the use of knowledge sharing in NPOs would be filling a gap in the literature on the topic.","PeriodicalId":223559,"journal":{"name":"MANAGEMENT AND ECONOMICS REVIEW","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129588905","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Learning Theories and Cultural Intelligence (CQ): A Literature Review Study\u0000and Mapping of CQ Development Method","authors":"","doi":"10.24818/mer/2022.02-06","DOIUrl":"https://doi.org/10.24818/mer/2022.02-06","url":null,"abstract":"The emerging of globalization makes the importance of cultural intelligence (CQ) acknowledged both by researchers and practitioners. Therefore, many researchers have their focus on how to develop someone’s CQ. Although there have been many studies related to methods to develop CQ, but there are still few related to learning theories. whereas learning theories should become references when talking about teaching or developing someone including the development of CQ. Moreover, there is still limited research that tried to map or compare the method used to develop someone’s CQ. This paper will try to fill that gap. The paper used systematical literature review of papers related to CQ development. From the review, it was found that the method to develop someone CQ can be categories into traditional class, direct experiential, and indirect experiential. From the mapping process of the CQ development method into these categories, it is known that most of previous research focuses on using direct experiential learning process. However, there is no research of CQ development that combine the direct experiential and indirect experiential as well as combination of the three categories. Through those findings, this paper suggests some possibilities for further research that can benefit both the body of knowledge and people who want to develop CQ.","PeriodicalId":223559,"journal":{"name":"MANAGEMENT AND ECONOMICS REVIEW","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131029537","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}