{"title":"Developer Perceptions of Process Desirability: Test Driven Development and Cleanroom Compared","authors":"J. Percival, Neil B. Harrison","doi":"10.1109/HICSS.2013.175","DOIUrl":"https://doi.org/10.1109/HICSS.2013.175","url":null,"abstract":"Design and coding processes are an important part of an overall project methodology. However, perceptions of these processes influence how developers use them. A process perceived as desirable is more likely to be sustainable than one that is not. Test Driven Development has gained popularity in recent decades and we compared its perceived desirability with that of Clean room. Developers were given projects to complete using the processes and reported on their experience via a survey. Survey results were analyzed statistically to see if perceptions varied. No significant difference was discovered between the two processes in any of 5 subjective categories rated and developer comments indicated they would prefer a hybrid process. We recommend developers integrate ideas from both TDD and Clean room into their development processes.","PeriodicalId":207610,"journal":{"name":"2013 46th Hawaii International Conference on System Sciences","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114706548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strategic Alignment and Project Management Offices: Case Studies from Succesful Implementations in Turkey","authors":"G. Karayaz, Ozge Gungor","doi":"10.1109/HICSS.2013.499","DOIUrl":"https://doi.org/10.1109/HICSS.2013.499","url":null,"abstract":"Due to an increased need for learning modern project management methodologies, companies have been forced to improve their knowledge of Project Management Offices (PMO). Global business environment resulted with increased importance of project management methodologies, aligned with competitive strategies. Today, many organizations have recognized the importance of implementing PMO's for effective project control and better stakeholder (executives) support for projects. PMOs also undertake strategic roles such as incorporating higher management support to achieve strategic goals, integrating business strategies into project management efforts, and prioritization of projects. This paper examines PMOs in the process of strategic alignment. Moreover, the contribution of PMOs to achieve strategic goals is explored. Our initial findings are promising represented in a framework, and demonstrated by a case study application review using IT and telecommunication companies selected from Turkey. The research offers future directions and implications of a well-established successful PMO system.","PeriodicalId":207610,"journal":{"name":"2013 46th Hawaii International Conference on System Sciences","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125450554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding customer-oriented organizational citizenship behavior in information system support: An exploratory study","authors":"X. Deng, T. Wang","doi":"10.1109/HICSS.2013.580","DOIUrl":"https://doi.org/10.1109/HICSS.2013.580","url":null,"abstract":"Organizations increasingly rely on information system (IS) professionals to facilitate end-users' effective use of information technologies. Focusing on IS post-adoptive support and drawing upon organizational citizenship behavior (OCB) theory, this study seeks to understand IS professionals' customer-oriented citizenship behavior, discretionary behavior that would greatly enhance customer service quality in IS support context. Analyzing 300 support service interactions at three points in time and with two applications, we identified five categories of customer-oriented citizenship behavior by IS support personnel, including anticipation, education, justification, personalization-technology and personalization-business. Moreover, different types of OCB were found dominant across three periods, starting with the justification OCB and gradually shifting to anticipation and education OCB. Results from this study demonstrate the value of customer-oriented citizenship behavior in IS context. Our findings contribute to the literature on IS post-adoptive use and provide organizations a useful guideline for enhancing IS service quality.","PeriodicalId":207610,"journal":{"name":"2013 46th Hawaii International Conference on System Sciences","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126278575","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding knowledge transfer dynamics in information system support: an exploratory study of procurement system support","authors":"X. Deng, Y. Liu","doi":"10.1109/HICSS.2013.582","DOIUrl":"https://doi.org/10.1109/HICSS.2013.582","url":null,"abstract":"Post-adoptive use of information technology is challenged by various knowledge barriers. Substantial insights can be obtained by examining the knowledge transfer activities between information system (IS) professionals and end-users. Drawing upon studies on knowledge transfer and on IS post-adoptive use, we conducted an exploratory study of knowledge transfer dynamics in procurement system support. Our analysis of 591 support tasks revealed a complex array of knowledge, categorized by two domains (technology vs. business) and three dimensions (process, data, and workflow). Moreover, IS support personnel were found to engage in two knowledge transfer activities (informational and diagnosing) and act three roles (technical expert, business analyst, and boundary spanner). By focusing on the interplays between knowledge characteristics and knowledge transfer activities, our study developed a contingency view on managing knowledge in IS post-adoptive support. Findings of this study offer organizations useful guidelines for adapting IS support services to enhance technology use.","PeriodicalId":207610,"journal":{"name":"2013 46th Hawaii International Conference on System Sciences","volume":"141 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127440844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Design of Consumer Review Systems and Product Pricing","authors":"Yabing Jiang, Hong Guo","doi":"10.2139/ssrn.2164368","DOIUrl":"https://doi.org/10.2139/ssrn.2164368","url":null,"abstract":"Consumer review systems have become an important marketing communication tool through which consumers share and learn product information. This paper analyzes firms' review system design and product pricing strategies. We show that firms' optimal strategies critically depend on contextual characteristics such as product quality, product popularity, and consumer misfit cost. Our results suggest that firms should choose a low rating scale for niche products and a high rating scale for popular products. Different pricing strategies should be deployed during the initial sale period for different product types. For niche products, firms are advised to adopt lower-bound pricing for high-quality products to take advantage of the positive word of mouth. For popular products, firms are advised to adopt upper-bound pricing for high-quality products to enjoy the direct profit from the initial sale period, even after taking into account the negative impact of high price on consumer reviews.","PeriodicalId":207610,"journal":{"name":"2013 46th Hawaii International Conference on System Sciences","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128902305","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Theoretical Exploration for Supply Chain Leagility Capability:","authors":"Yuanfeng Cai, Dan Zhu","doi":"10.1109/HICSS.2013.65","DOIUrl":"https://doi.org/10.1109/HICSS.2013.65","url":null,"abstract":"Given the growing emphasis on the need for supply chain leagility to sustain competitive advantage, this study explores the impact of the relationship between supply chain competence and supply chain leagility on performance of the firm in the global competition context. This study articulates the antecedents and moderators for supply chain leagility capability. We develop a conceptual model based on the dynamic capability view and suggest employing a survey methodology. The expected findings specify that leagility capability could be realized by developing four specific competencies: supply chain integration competence, IS Support for partnership management competence, IS planning competence, TMT behavior integration competence and employee competence. In addition, the model suggests that supply chain leagility capability will be more effective when firms face greater uncertainty. This study contributes to the growing body of conceptual and empirical literature on supply chain leagility and adds to the understanding of the complexity of supply chain competence.","PeriodicalId":207610,"journal":{"name":"2013 46th Hawaii International Conference on System Sciences","volume":"417 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123048971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Theory Building for ICT4D: The Use of Theory Triangulation in Case Study Research","authors":"W. Tibben","doi":"10.1109/HICSS.2013.548","DOIUrl":"https://doi.org/10.1109/HICSS.2013.548","url":null,"abstract":"The dominance of case study methods in ICT for Development (ICT4D) research presents challenges in comparing findings across studies for the purpose of theory building. This paper addresses this issue by outlining a method in theory triangulation as a way to systemize case study research across multiple cases in ICT4D. Three approaches to social development outlined by Hall and Midgley are used to provide contrasting theoretical perspectives on development. These are: Populist, Enterprise and Statist. The application of these three contrasting perspectives using theory triangulation is demonstrated in the analysis of multiple case studies taken from a community technology centers (CTC) program in Australia.","PeriodicalId":207610,"journal":{"name":"2013 46th Hawaii International Conference on System Sciences","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131479212","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Release Duration and Enterprise Agility","authors":"D. Greening","doi":"10.1109/HICSS.2013.463","DOIUrl":"https://doi.org/10.1109/HICSS.2013.463","url":null,"abstract":"Short release duration -- the time from starting development until it delivers measurable value (i.e., paying customers adopt an upgrade) -- is an implied goal of agile methods. Release duration incorporates the expensive parts of the value chain: build, test, deploy and sell (but not exploratory design, for example). Release duration correlates with technical debt. Attempting to reduce release duration may help drive agile behavior through a company. Finance departments often collect release duration, helping a company assess its agility. Citrix Online illustrates how process methodology, development group size and release duration relate. Its adoption of Scrum and Enterprise Scrum drove release duration down from a peak of 41 months to less than 4, shorter than it had as a small startup. Its market share rose during the same period. Data from another company, Patient Keeper, also seems to indicate that short release durations correlate with more profitable outcomes.","PeriodicalId":207610,"journal":{"name":"2013 46th Hawaii International Conference on System Sciences","volume":"101 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124711269","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Identifying Weaknesses in VM/Hypervisor Interfaces","authors":"L. McDaniel, K. Nance","doi":"10.1109/HICSS.2013.255","DOIUrl":"https://doi.org/10.1109/HICSS.2013.255","url":null,"abstract":"As cloud and virtualized environments become more widely used to solve challenges faced by companies of all sizes, it is increasingly likely that this infrastructure will be a common focus of attacks in the years to come. Successful attacks against this infrastructure could allow an attacker to \"break out\" of the virtual environment and gain control of the physical infrastructure effectively compromising the entire system. Given the recent surge in the development and deployment of these environments, it is reasonable to expect that these systems have not undergone the same amount of testing that comes with age and wide acceptance, and which we often require for critical services. Therefore, in-depth analysis of the attack surfaces exposed by these environments is necessary to ensure the security of these systems. This paper describes a Cyber Fast Track (CFT) project to create a testing framework to analyze the interfaces exposed by several hyper visors to potentially untrusted users (inside VMs) for vulnerabilities. The methods used consist of random input testing of emulated devices by intercepting and modifying valid device I/O with a state-aware system. These techniques are general enough that they may be extended to test many interfaces across a wide range of virtualization systems. This project then uses this tool against current versions of several virtualization systems with the ultimate goal to inform developers and system administrators alike about potential vulnerabilities in these systems.","PeriodicalId":207610,"journal":{"name":"2013 46th Hawaii International Conference on System Sciences","volume":"515 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123076963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. C. Marinovici, H. Kirkham, Kevin A. Glass, Leif C. Carlsen
{"title":"Engineering Quality while Embracing Change: Lessons Learned","authors":"M. C. Marinovici, H. Kirkham, Kevin A. Glass, Leif C. Carlsen","doi":"10.1109/HICSS.2013.193","DOIUrl":"https://doi.org/10.1109/HICSS.2013.193","url":null,"abstract":"In an increasingly complex technical environment, failure is accepted as a way of maximizing potential, a way of growing up. Experience can be utilized to improve designs, advance product maturity, and at the same time, can increase team's training and education. It is not enough to understand the development tools to ensure a project's success. Understanding how to plan, measure, communicate, interact, and work in teams is mandatory to make a project successful. A manager cannot enforce a process of good communication between team members. Project teams have to work together in supporting each other and establish a constant communication environment. This paper presents lessons learned during the development process of operations research software. The team members have matured and learned during the process to plan successfully, adapt to changes, use Agile methodologies, and embrace a new attitude towards failures and communication.","PeriodicalId":207610,"journal":{"name":"2013 46th Hawaii International Conference on System Sciences","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131200791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}