{"title":"The Impact of Tourism on Village Society","authors":"Filma Festivalia, Mimi Enggriani, P. Pramanik","doi":"10.30647/trj.v3i2.59","DOIUrl":"https://doi.org/10.30647/trj.v3i2.59","url":null,"abstract":"The research aimed to analyze “The Impact of Tourism on Village Society”. The methodology of the study was quantitative research and descriptive analysis. The research was located in Sumurugul village. Respondents of this research were 92 residents. The data was collected by using convenience sampling. The data was analyzed by using validity and reliability test, frequency, and descriptive (mean) analysis. The study found that there is the positive impact of tourism on village society in Sumurugul in the point of economics, social, and environment aspect. The implication of this study showed that tourism should be one of the alternatives to develop a village. ","PeriodicalId":196458,"journal":{"name":"TRJ Tourism Research Journal","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131132490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analysis of The Effect of Price Determination on Hotel Revenue (Hotel Case in Puncak, Bogor)","authors":"Anita Swantari, Devita Gantina, Filma Festivalia","doi":"10.30647/trj.v3i2.62","DOIUrl":"https://doi.org/10.30647/trj.v3i2.62","url":null,"abstract":"The purpose of this study is to find out the percentage of room occupancy and the room rates correlated with the benefits gained by the hotel in Puncak Bogor in the period of 2016 – 2018. This research includes the type of Descriptive and Explanatory Research of variables of prices, occupancies and incomes received by the hotel. It can be seen that the influence of price determination as measured by the room occupancy rates to the amount of hotel revenue is shown by the regression coefficient test, so, it can be stated that the occupancy rate or the number of visitors staying overnight has a very significant influence on the increase of hotel revenues.","PeriodicalId":196458,"journal":{"name":"TRJ Tourism Research Journal","volume":"97 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125187712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Paradigm of Cosmovision – Based Conservation","authors":"A. Agung, R. Suprina, Marissa Pusparini","doi":"10.30647/trj.v3i2.63","DOIUrl":"https://doi.org/10.30647/trj.v3i2.63","url":null,"abstract":"The purpose of this article is to try to explain the benefits that can be obtained by learning the traditional knowledge of indigenous people around the world to overcome current perceptions and practices about the environment that has experienced serious degradation. Traditional Ecological Knowledge offers the appropriate tools to learn more the insights of “Sacred Balance”. The research method used in this article was an in-depth analysis of the literature written by experts in the fields of biodiversity, culture, anthropology and ethnography. Synthesis has been taken from the review of this literature as described in this article with various modifications from field verification. This verification has been carried out in Bali through panel discussions with the heads and members of the banjar (village association) in Gianyar, Jatiluwih, Kerobokan and Ubud. The panel's focus was on the concept and practice of \"Tri Hita Karana\", the philosophy of Balinese life that embodies the cosmovision of \"Sacred Balance\". The results showed that the cosmovision of \"Sacred Balance\" which emphasizes on harmony and equilibrium as a way of life is a philosophy that can be emulated by humans throughout the world not only to achieve conservation but also a means for peace and happiness. This can be obtained by further studying this philosophy which has been practiced since time long standing by many people around the world through deeper studies of Traditional Ecological Knowledge.","PeriodicalId":196458,"journal":{"name":"TRJ Tourism Research Journal","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134072864","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evaluating Museum Service Experience Through Mobile Ethnography in The Perception of Generation Z","authors":"D. Sirad","doi":"10.30647/trj.v3i2.58","DOIUrl":"https://doi.org/10.30647/trj.v3i2.58","url":null,"abstract":"A Museum management success factors have changed from previous display of conservation and historical information (Goulding, 1999) towards the integration of positive customer feedback and their perceived experiences of the entire visit. This paper suggests a mobile ethnography as a methodological basis for analyzing Gen Z visitor experience. The method is considered more appropriate as this generation is the first generation born into the world where physical aspects (peoples and places) have digital equivalents where for them the real world and the virtual world naturally overlap (Fairview Capital, 2017). The research used purposive sampling technique that involve Gen Z as the active investigators. The research is conducted in four museums run by the Indonesian government in Jakarta. The result of this research shown critical points in three broad aspects of “Physical and Design\", \"Curatorial\", and \"Museum Services\" that could be used to help museum management in attracting younger generation. The research also shown the unobstrusive and ease of use of mobile ethnography application in a qualiatative research.","PeriodicalId":196458,"journal":{"name":"TRJ Tourism Research Journal","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127174324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of Work Life Balance on Employee Satisfaction at Grand Hyatt Jakarta Hotel (Case Study of Food and Beverage Service Department Employees)","authors":"Sherina Tanuputri, N. Nurbaeti, Fetty Asmaniati","doi":"10.30647/trj.v3i1.50","DOIUrl":"https://doi.org/10.30647/trj.v3i1.50","url":null,"abstract":"Work life Balance is a factor that can affect Employees’ Job Satisfaction This study aims to analyze the influence of Work Life Balance on Employee Job Satisfaction in Food and Beverage Service Department at Grand Hyatt Jakarta Hotel. In this study, information was collected from 68 respondents by using questionnaires. The data has been collected, then analyzed by using simple regression analysis with SPSS program. The results of this study indicate that Work life Balance has significant effect on Employee Satisfaction at Food and Beverage Service Department of Grand Hyatt Jakarta Hotel with 0.000 significance level smaller than α (0,050). The effect of Work Life Balance on Employee Job Satisfaction is 22.7%. The results of the highest respondents on the Work Life Balance (Balance of Work Life) is a Balance of Satisfaction of 79% and on Job Satisfaction is about the Appreciation of 82%.","PeriodicalId":196458,"journal":{"name":"TRJ Tourism Research Journal","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126942104","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fernando Fasandra, Adhi Trirachmadi Mumin, N. Nurbaeti
{"title":"Analysis of Potential Mountaineering Tourism in Mount Gede Pangrango National Park in West Java","authors":"Fernando Fasandra, Adhi Trirachmadi Mumin, N. Nurbaeti","doi":"10.30647/trj.v3i1.48","DOIUrl":"https://doi.org/10.30647/trj.v3i1.48","url":null,"abstract":"This study aims to determine the dominant factors in potential mountaineering tourism and analyze potential strategies in terms of SWOT. This research was using a combination of qualitative and quantitative methods. The strategy was analyzed using Strengths, Weaknesses, Opportunities, and Threats (SWOT) methods on indicators of natural tourist attraction in the form of land, accessibility, management and service, climate, facilities / infrastructure, availability of clean water, security, and marketing. Quantitative data was collected using a questionnaire with a Likert scale, while qualitative data was collected through observation, interviews, and documentation. Respondents for quantitative data were 100 tourists, and those for qualitative data were 21 informants consisting of technical field managers, communities, community climbers, and traveler. The results of the study showed an analysis of the potential of mountain climbing tourism in Mount Gede Pangrango National Park is quite potential and development strategy is needed. The findings in this study show SWOT matrix analysis of policy strategies for potential mountain climbing tourism in Mount Gede Pangrango National Park has the power and opportunity to develop more Progressive Strategy by making Mount Gede Pangrango National Park excellent mountain climbing tourism with its natural beauty and uniqueness.","PeriodicalId":196458,"journal":{"name":"TRJ Tourism Research Journal","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130926208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Development and Preservation of Culinary History of Nasi Bogana in Pawon Bogana Keraton Kacirebonan","authors":"Shafira Nindita, S. Wulan, Zayyini Nahdlah","doi":"10.30647/trj.v3i1.53","DOIUrl":"https://doi.org/10.30647/trj.v3i1.53","url":null,"abstract":"Nasi bogana is one of the typical culinary in Cirebon area. This culinary can be found in almost every palace in Cirebon. This cuisine is usually served during salvation or other celebrations. The Kacirebonan Palace is one of the palaces that still maintain the tradition and culture of nasi bogana. One of the efforts made by the Kacirebonan Palace was to establish a restaurant called Pawon Bogana. In the Pawon Bogana restaurant, nasi bogana is used as a mainstay menu. However, the bogana rice in the Pawon Bogana restaurant has experienced development and headway. The purpose of this study was to find out the complete history of bogana rice, the culinary development at this time when viewed from the quality and uniqueness of food and the development of bogana rice so that the culinary becomes more sustainable and awake. This study uses a qualitative method. Data sources used are sources, events and documents. Data collection techniques used are interviews, observation, documentation and questionnaires. Data analysis techniques used are data analysis that is carried out interactively and takes place continuously since data collection in the field and continues until data collection is completed. The results of the study show that Bogana Rice is one of the typical cuisines in the Cirebon area. This cuisine is usually served during salvation or other celebratory events. This culinary is used as a means of charity and is shared with others. In addition, another meaning of bogana rice is the expression of gratitude to Allah SWT. The development of bogana rice when viewed from the quality and uniqueness of food is growing and continues to innovate so that people can continue to taste the culinary. The development of bogana rice has now been carried out by the Kacirebonan Palace and continues to be carried out so that bogana rice becomes more sustainable and preserves its peculiarities.","PeriodicalId":196458,"journal":{"name":"TRJ Tourism Research Journal","volume":"141 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131798305","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Izaak Samuel Leihitu, Jajang Gunawijaya, V. Ariani
{"title":"Front Office Management Implementation at Mandaya Karawang Hospital Based on Hospitality Principles","authors":"Izaak Samuel Leihitu, Jajang Gunawijaya, V. Ariani","doi":"10.30647/trj.v3i1.49","DOIUrl":"https://doi.org/10.30647/trj.v3i1.49","url":null,"abstract":"Hospitals are increasingly needed by the public. The increasing demand makes hospital growth increase. An increase of 154.7% occurred between 1997 and 2017. However, the increase in hospitals was not in line with improved services. Many complaints come from patients to the services provided by the hospital. This research is a study using a combination of qualitative methods and quantitative methods. Data collection techniques in qualitative methods were by observation and interviews with informants who worked at Mandaya Hospital Karawang and Resinda Hotel Karawang managed by Padma Hotels as a comparison. Data collection on quantitative methods is by distributing questionnaires to 100 respondents of patients at Mandaya Hospital Karawang. The results showed that the principle of hospitality services is very relevant to be implemented in the Mandaya Hospital Karawang. The implementation of these policies changed the old culture that had been used to become a new culture with the principle of hospitality. Various efforts have been made by management to anticipate changes and maximize service. Front office employees who accept changes in policies and facilities are expected to be able to provide quality services to their patients. By quantitative methods, researchers found a correlation test showed that service quality had a strong and positive effect on patient satisfaction.","PeriodicalId":196458,"journal":{"name":"TRJ Tourism Research Journal","volume":"131 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128634861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Zahrotun Satriawati, R. Ingkadijaya, Sri Sulartiningrum
{"title":"Strategy Analysis of Ponggok Rural Tourism Development into Integrated Tourism Area","authors":"Zahrotun Satriawati, R. Ingkadijaya, Sri Sulartiningrum","doi":"10.30647/trj.v3i1.44","DOIUrl":"https://doi.org/10.30647/trj.v3i1.44","url":null,"abstract":"The development of tourism can help the welfare of the rural population through developing a tourist village concept. The potential of the village can be used as a tourist attraction. Klaten Regency has a very abundant potential of springs that located in Ponggok village which is mostly used by local residents for irrigating rice fields, agriculture, and fish cultivation. However, the existing springs in the Ponggok village are now used as tourist destinations that spread across several locations, such as Umbul Ponggok, Umbul Sigedang, Umbul Besuki, Waduk Galau/Banyu Mili. This study uses qualitative and quantitative descriptive analysis and the data obtained through questionnaires distributed and completed by respondents as many as 135 respondents. SWOT analysis is employed to investigate internal and external factors to analyze Ponggok Tourism Village development strategy towards integrated tourism area.","PeriodicalId":196458,"journal":{"name":"TRJ Tourism Research Journal","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129117064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hamdany Hamdany, Adhi Trirachmadi Mumin, Diena Mutiara Lemmy
{"title":"The Effect of Service Quality and Product Quality (Rooms and Food) on Consumer Satisfaction of Harris Sentul Hotel Bogor","authors":"Hamdany Hamdany, Adhi Trirachmadi Mumin, Diena Mutiara Lemmy","doi":"10.30647/trj.v3i1.52","DOIUrl":"https://doi.org/10.30647/trj.v3i1.52","url":null,"abstract":"Research on the influence of two independent variables namely service quality and product quality (of room and food) conducted at Harris Hotel Sentul Bogor aims to examine the level of its influence either partially or simultaneously on customer’s satisfaction as the dependent variable. The dimensions of service quality that are examined in terms of its influence on consumer satisfaction include elements of reliability, assurance, tangible, empathy and responsiveness. Some of the product quality indicators for the rooms quality examined to have its influence on customer satisfaction include elements of design, features, quality of performance and the perceive of quality while indicators for the quality of food products which considered to have effect on consumer satisfaction includes the element of taste of food, aroma of food and the presentation of food. The number of respondents who took part in the research was 300 of respondents who were the consumers invited to share their experience on the questioner during their stay at Harris Sentul Hotel. Data analysis techniques used in this study are linear regression analysis. The study results have answered the 3 hypotheses and show that service quality has a positive and significant influence on customer satisfaction partially likewise, the study results has showed that the quality of room and food have a strong influence on the level of customer satisfaction who stayed at Harris Sentul as well as study has showed that simultaneously the 2 (two) independent variables had a positive and significant effect.","PeriodicalId":196458,"journal":{"name":"TRJ Tourism Research Journal","volume":"626 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131774873","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}