Journal of Defence Management, Social Science & Humanities最新文献_第3页

INFLUENCE OF HUMAN RESOURCE MANAGEMENT (HRM) PRACTICES ON SERVICE QUALITY: AN EMPIRICAL STUDY AT FOOD BASED DOWNSTREAM INDUSTRY 人力资源管理实践对服务质量的影响:基于食品下游行业的实证研究

Journal of Defence Management, Social Science & Humanities Pub Date : 2021-12-31 DOI: 10.58247/jdmssh-2021-0401-15

Mohd Hamran Mohamad, Intan Balkish Abdul Rahman, H. Mohamed, R. Baker, Nik Ismail Rashed Che Ali

{"title":"INFLUENCE OF HUMAN RESOURCE MANAGEMENT (HRM) PRACTICES ON SERVICE QUALITY: AN EMPIRICAL STUDY AT FOOD BASED DOWNSTREAM INDUSTRY","authors":"Mohd Hamran Mohamad, Intan Balkish Abdul Rahman, H. Mohamed, R. Baker, Nik Ismail Rashed Che Ali","doi":"10.58247/jdmssh-2021-0401-15","DOIUrl":"https://doi.org/10.58247/jdmssh-2021-0401-15","url":null,"abstract":"Lack of emphasis on the service quality performed by the organizational employees that involves in food based downstream activity leads to negative implications in product and customer perspectives. Therefore, the organization will not be able to maintain its competitiveness in running the business. Determination of the strategic factors that would promote service quality among the employees in the organization is very crucial. This research aims to examine the impact of Human Resource Management (HRM) practices on service quality among employees in food based downstream industry. Investigating HRM practices in this study are based on the dimensions namely recruitment and selection, training and development and performance appraisal. Questionnaires were adapted from previous empirical research instruments and data were analyzed using the \"Statistical Package for Social Science\" (SPSS) version 26.0. This study involved a total of 162 employees from the industry as respondents. The results of the correlation and regression analyses revealed that recruitment and selection, training and development and performance appraisal had a positive relationship and significant effect on service quality respectively. In addition, the result of this study showed that the most dominant determinant factor of human resource management practices on service quality was training and development. The results of this study were seen to be able to contribute within the scope of knowledge in managing HRM practices and the importance of the impact of HRM practices on the quality of services in an organization.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124960319","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

THE RELATIONSHIP BETWEEN TASK AND CONTEXTUAL JOB PERFORMANCE AMONG MIDDLE MANAGERS IN THE MALAYSIAN ARMY 马来西亚军队中层管理人员任务与情境工作绩效之关系

Journal of Defence Management, Social Science & Humanities Pub Date : 2021-12-31 DOI: 10.58247/jdmssh-2021-0401-10

Inderjit Singh Tara Singh, H. Abdullah, S. Yaacob, Z. Ismail, Kwong Fook Wen, Jessica Ong Hai Liaw

{"title":"THE RELATIONSHIP BETWEEN TASK AND CONTEXTUAL JOB PERFORMANCE AMONG MIDDLE MANAGERS IN THE MALAYSIAN ARMY","authors":"Inderjit Singh Tara Singh, H. Abdullah, S. Yaacob, Z. Ismail, Kwong Fook Wen, Jessica Ong Hai Liaw","doi":"10.58247/jdmssh-2021-0401-10","DOIUrl":"https://doi.org/10.58247/jdmssh-2021-0401-10","url":null,"abstract":"The research was conducted to determine the different aspects of job performance among Senior Non-Commissioned Officers (SNCO), often mentioned as middle managers in the Malaysian Army. This study has identified that the job performance of the SNCOs in the combat element corps consists of task and contextual job performance. The quantitative approach was implemented, and the data consisting of 458 respondents were collected from soldiers of the rank of corporal and below, i.e. JNCOs from the combat element corps of the Malaysian Army in all geographic locations of Malaysia. The data analysis used was PLS-SEM to determine the acceptability of the data obtained with the hypothesised model of job performance. The R2 value of 0.852 indicates that 85.2 % of job performance is predicted by task and contextual performance constructs. The results also support the hypothesis that task performance and contextual performance have a significant positive relationship with job performance among the SNCOs. This study established that both task and contextual job performance are of equal importance in determining the job performance of middle managers of the combat element of the Malaysian Army. Nevertheless, task performance is more significant compared to contextual performance.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128952711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

THE STAGES OF DEVELOPMENT OF RELIGIOUS BEHAVIOR ACCORDING TO AL-GHAZALI, MICHAEL ARGYLE AND FEIERMAN 根据al-ghazali, Michael argyle和feierman的观点，宗教行为的发展阶段

Journal of Defence Management, Social Science & Humanities Pub Date : 2021-12-31 DOI: 10.58247/jdmssh-2021-0402-14

Nor Nazimi Mohd Mustaffa, Aminuddin Basir, Jaffary Awang, Jessica Ong Hai Liaw, Amnah Saayah Ismail

{"title":"THE STAGES OF DEVELOPMENT OF RELIGIOUS BEHAVIOR ACCORDING TO AL-GHAZALI, MICHAEL ARGYLE AND FEIERMAN","authors":"Nor Nazimi Mohd Mustaffa, Aminuddin Basir, Jaffary Awang, Jessica Ong Hai Liaw, Amnah Saayah Ismail","doi":"10.58247/jdmssh-2021-0402-14","DOIUrl":"https://doi.org/10.58247/jdmssh-2021-0402-14","url":null,"abstract":"Psychologists have conducted empirical studies and observations to explain the development of religious behavior. Psychologists in this field such as Micheal Argyle, Feierman and Ghazali have certainly give their own theories and views in explaining the stages of development of religious behavior. This has certainly been found in many of their books. However, it would be useful to conduct an analysis to find out the views of these religious psychologists and thus be able to conclude about the development stages of religious behavior. Therefore, the objectives of this paper analyzes Argyle, Feierman and Ghazali books which is discusses the question of religious behavior. This study uses qualitative methods through document analysis approach to the work of Religious Behavior from Argyle, Biology of Religious Behavior from Feierman and Ihya Ulum Al-Din from Ghazali. The discussions of all these religious psychologists were analyzed thematically to answer the objectives of the study. The results show that the level of development of religious behavior discussed by Argyle and Feierman is through the stage of development of age from childhood stage to adult’s stage. Meanwhile, for Ghazali, he explained that the development stage of religious behavior is through the strength development of soul. The importance of this study is to find out how and why religious behavior is performed by humans.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114314291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

CHINA’S HYBRID WARFARE IN THE SOUTH CHINA SEA 中国在南海的混合战争

Journal of Defence Management, Social Science & Humanities Pub Date : 2021-12-31 DOI: 10.58247/jdmssh-2021-0402-12

Sarang Joshi, Inderjit Singh Tara Singh

{"title":"CHINA’S HYBRID WARFARE IN THE SOUTH CHINA SEA","authors":"Sarang Joshi, Inderjit Singh Tara Singh","doi":"10.58247/jdmssh-2021-0402-12","DOIUrl":"https://doi.org/10.58247/jdmssh-2021-0402-12","url":null,"abstract":"With the advent of nuclear weapons and increased international impetus on human rights, the likelihood of a full-blown war between actors seems less likely. Therefore, it is apparent that concepts of war would again transform to suit a more acceptable form – Hybrid Warfare. The paradigm of Hybrid Warfare aims to exploit various domains traditionally not associated with war synergistically. The acts undertaken in these domains are calculated to be below a certain threshold and offer plausible deniability, which, therefore, cannot be classified as outright acts of war. Furthermore, these acts are exploited in a ‘Grey Zone’ – where delimitations between war and peace are not earmarked or clear. The disputed region of the South China Sea, wherein territorial and maritime disputes exist among several claimants, forms an ideal Grey Zone. Dominion over this region would address China's military, Economic, Energy and Food Security needs. Thus, in an effort towards dominating the South China Sea, China has been employing numerous means such as Diplomatic Manoeuvres, Economic Intimidation, Military Force and Miscellaneous Subversions. When analysed in unison, these acts undoubtedly reveal a Hybrid Warfare character.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133081737","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

THE RELATIONSHIP BETWEEN WELFARE, MORALE AND DISASTER RESPONSE MANAGEMENT AMONG THE INFANTRY PERSONNEL 步兵人员福利、士气与灾害应对管理的关系

Journal of Defence Management, Social Science & Humanities Pub Date : 2021-12-31 DOI: 10.58247/jdmssh-2021-0402-11

N. H. Roslan, H. Abdullah, Rosmah Mohamed

{"title":"THE RELATIONSHIP BETWEEN WELFARE, MORALE AND DISASTER RESPONSE MANAGEMENT AMONG THE INFANTRY PERSONNEL","authors":"N. H. Roslan, H. Abdullah, Rosmah Mohamed","doi":"10.58247/jdmssh-2021-0402-11","DOIUrl":"https://doi.org/10.58247/jdmssh-2021-0402-11","url":null,"abstract":"The disaster always has an effect on person, financial, economical,trust issues, leadership and much more. It takes a lot of hard work and high intensity in managing the disaster. Infantry personnel is one of the mover in managing the disaster in Malaysia that provide response and conduct search and rescue. Welfare and morale are part of the elements that contributed in the disaster response management. However, the issues arises when some individual person only satisfied and do their job when welfare security is provided. The low morale also was influenced due to over working hours among the personnel. Thus, this study is aims to determine the relationship between infantry personnel’s welfare and morale with effective disaster response management. Descriptive approach is used where the interviews were conducted with the infantry personnel in Sarawak. All the data were transcribed and categorized into themes and analysed using content analysis. All the ethical principles also were followed. Hence, the findings showed that infantry personnel have high morale and satisfied with the welfare provided by the military towards themselves and their families. The study recommended to provide fair welfare such as balance working hour, medical and counselling, more job rotation and cooperate among each other and community in performing disaster response management. Therefore, the personnel’s satosfaction on welfare and morale leads to the successful of disaster response and management.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114519854","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PEMBENTUKAN GENERASI AL-FATEH BERTERASKAN AL-QURAN DAN AL-SUNNAH

Journal of Defence Management, Social Science & Humanities Pub Date : 2021-12-31 DOI: 10.58247/jdmssh-2021-0401-13

Amnah Saayah Ismail, Muhamad Izzat Farhan Mohd Poad

{"title":"PEMBENTUKAN GENERASI AL-FATEH BERTERASKAN AL-QURAN DAN AL-SUNNAH","authors":"Amnah Saayah Ismail, Muhamad Izzat Farhan Mohd Poad","doi":"10.58247/jdmssh-2021-0401-13","DOIUrl":"https://doi.org/10.58247/jdmssh-2021-0401-13","url":null,"abstract":"Generasi muda adalah pengganti kepemimpinan masa kini. Kebangkitan dan kejatuhan sebuah negara adalah bergantung kepada keperibadian, pengetahuan, dan kemampuan kepemimpinan mereka. Penulisan ini akan membincangkan bagaimana pemimpin boleh dibentuk berdasarkan al-Quran dan al-Sunnah dan menjadikan Sultan Muhammad al-Fateh sebagai contoh. Kedudukan Sultan Muhammad al-Fateh sebagai penguasa muda dengan standard moral yang tinggi, sentiasa mahu mahu menambah pengetahuan dan usaha yang berterusan untuk mengasah kemahirannya harus menjadi inspirasi bagi pemuda masa kini. Dengan menggunakan metodologi analisis kandungan, kajian ini mendapati bahawa banyak panduan sudah digariskan dalam Al-Quran dan Sunnah yang dapat digunakan dalam membentuk pemimpin masa kini. Pada masa yang sama, keperibadian Sultan Muhammad al-Fateh juga dapat dijadikan model untuk melengkapkan lagi proses yang diperlukan dalam membentuk generasi di bawah bimbingan Al-Quran dan Sunnah. The younger generation is the successor of today's leadership. The rise and fall of a nation are underpinned by their personality, knowledge, and leadership capabilities. This writing will then discuss how leaders are formed based on al-Quran and al-Sunnah and make Sultan Muhammad al-Fateh an example. The stature of Sultan Muhammad al-Fateh as a young ruler with high moral standards, his hunger for knowledge and his never-ending effort to sharpen his skills should be the inspiration for today's youth. Using content analysis methodology, the study found that many guidelines are already outlined in the Quran and Sunnah that could be utilised in shaping today's leaders. At the same time, the personality of Sultan Muhammad al-Fateh can be used as a model to complement further the processes required in shaping the generation under the guidance of the Quran and Sunnah.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"99 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124695360","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

HUBUNGAN KECERDASAN EMOSI DENGAN TEKANAN KERJA DAN KEPUASAN KERJA DALAM KALANGAN ANGGOTA TENTERA DARAT MALAYSIA

Journal of Defence Management, Social Science & Humanities Pub Date : 2021-12-31 DOI: 10.58247/jdmssh-2021-0402-09

M. J. Kadir, A. Ridzuan, Noor Azmi Mohd Zainol

引用次数: 0

CARING VALUES AND ITS SIGNIFICANCE TO SHARIAH-BASED QUALITY MANAGEMENT SYSTEM (MS 1900) IMPLEMENTATION AMONG MALAYSIA’S UNIVERSITY EMPLOYEES 关怀价值观及其对马来西亚大学员工实施伊斯兰教法质量管理体系(ms 1900)的意义

Journal of Defence Management, Social Science & Humanities Pub Date : 2021-12-31 DOI: 10.58247/jdmssh-2021-0402-16

H. Mohamed, B. Jalal, A. Ahmad, S. Basir, Mohd Hamran Mohamad, Sayuti Ab Ghani, Nur Surayya binti Mohd Saudi, Norashikin Sahol Hamid

{"title":"CARING VALUES AND ITS SIGNIFICANCE TO SHARIAH-BASED QUALITY MANAGEMENT SYSTEM (MS 1900) IMPLEMENTATION AMONG MALAYSIA’S UNIVERSITY EMPLOYEES","authors":"H. Mohamed, B. Jalal, A. Ahmad, S. Basir, Mohd Hamran Mohamad, Sayuti Ab Ghani, Nur Surayya binti Mohd Saudi, Norashikin Sahol Hamid","doi":"10.58247/jdmssh-2021-0402-16","DOIUrl":"https://doi.org/10.58247/jdmssh-2021-0402-16","url":null,"abstract":"This study examines employee’s perceptions at a Private University in Malaysia on applying employee caring values in compliance with the Shariah-Based Quality Management System (MS 1900). In this study, 297 respondents were involved, encompassing two primary campuses in Putrajaya and Pahang employing quantitative methods. This study’s data collection is through a survey study with questionnaires distribution developed based on relevant literature. The research findings indicate that caring values application has a significant relationship (r =.758 and p = .000) in Shariah-Based Quality Management System implementation in the university, generating job satisfaction. Furthermore, the study’s findings may guide other higher education institutions to obtain MS 1900 certification. Through MS 1900 certification, the organisational management system can improve its performance and excellence, ultimately contributing to employee’s contentment and satisfaction.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128224815","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

BAIL AND THE PRINCIPLE OF GENERALIBUS SPECIALIA DEROGANT IN THE MALAYSIAN MILITARY JUSTICE SYSTEM 保释与马来西亚军事司法制度中的一般特别克减原则

Journal of Defence Management, Social Science & Humanities Pub Date : 2021-06-30 DOI: 10.58247/jdmssh-2021-0401-08

Mazura Md Saman, Jamal Rodzi Dahari

引用次数: 0

BILATERAL RELATIONS OF PHILLIPINES AND MALAYSIA: THE ERA OF AND AFTER PRESIDENT MARCOS 菲律宾与马来西亚双边关系:马科斯总统时代与之后

Journal of Defence Management, Social Science & Humanities Pub Date : 2021-06-30 DOI: 10.58247/jdmssh-2021-0401-01

Jessica Ong Hai Liaw, M. F. Mohd Yasin, Inderjit Singh Tara Singh, Khairunnisa Mardzuki, Haliza Mohd Zahari, Wong Wai Loong, Amnah Saayah Ismail, Burhanuddin Abd Jalal

{"title":"BILATERAL RELATIONS OF PHILLIPINES AND MALAYSIA: THE ERA OF AND AFTER PRESIDENT MARCOS","authors":"Jessica Ong Hai Liaw, M. F. Mohd Yasin, Inderjit Singh Tara Singh, Khairunnisa Mardzuki, Haliza Mohd Zahari, Wong Wai Loong, Amnah Saayah Ismail, Burhanuddin Abd Jalal","doi":"10.58247/jdmssh-2021-0401-01","DOIUrl":"https://doi.org/10.58247/jdmssh-2021-0401-01","url":null,"abstract":"The purpose of this paper is to discuss the foreign policy of the Philippines to improve their economic position after being in the country's internal political turmoil. The exploring on the bilateral relations between the Philippines and Malaysia since the leadership of President Carlos Garcia until President Rodrigo Duterte. At the international level, the termination of US military bases from the country in 1992 invites major challenge to the Philippines in the international arena, that changes the fate of the political elite position among Filipinos. The Philippines claim to Sabah as part of its territory, while Indonesia declares the region of Borneo as its territory through the desire of Sukarno to establish Indonesia Raya. The claim of Sabah by the Philippines for over thirty years. The conflict in the southern Philippines over the MILF and MNL as well as the latest issue relating to the economic downturn in 1997 until 1998 generates a relationship that cannot be avoided between the Philippines and Malaysia. The support of the two countries towards the United Nations and the positive support towards the role of ASEAN's makes bilateral relations between Malaysia and the Philippines. The contributions on the harmonious relationship between the Philippines and Malaysia is the result of the spirit of Asian countries formed through policies of both countries to support ASEAN.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128816167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Journal of Defence Management, Social Science &amp; Humanities最新文献

Journal of Defence Management, Social Science & Humanities最新文献