Journal of Defence Management, Social Science & Humanities最新文献

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COMMUNITY PERSPECTIVE ON PREVENTION AND CONTROL STRATEGIES OF DENGUE INFECTION IN MALAYSIA 从社区角度看马来西亚登革热感染的预防和控制策略
Journal of Defence Management, Social Science & Humanities Pub Date : 2023-12-31 DOI: 10.58247/jdmssh-2023-0601-08
Siti Nurhafizah Saleeza Ramlee, Norma Yusof, Sofian M. Azirun, Zarina Kassim, Liley Afzani Saidi, Wan Su Emi Yusnita Wan Yusof
{"title":"COMMUNITY PERSPECTIVE ON PREVENTION AND CONTROL STRATEGIES OF DENGUE INFECTION IN MALAYSIA","authors":"Siti Nurhafizah Saleeza Ramlee, Norma Yusof, Sofian M. Azirun, Zarina Kassim, Liley Afzani Saidi, Wan Su Emi Yusnita Wan Yusof","doi":"10.58247/jdmssh-2023-0601-08","DOIUrl":"https://doi.org/10.58247/jdmssh-2023-0601-08","url":null,"abstract":"Dengue is a vector-borne disease caused by a rapidly-spreading virus. Dengue vector control is considered the most efficient way for limiting and curbing the spread of the dengue virus. This study aimed to determine the perception of the Malaysian community towards control measures of mosquitoes and the utilisation of biocontrol. A total of 402 respondents in Putrajaya and Selangor participated in the survey. The questionnaire was broadly divided into three sections: Knowledge of biological control, respondent profiles, knowledge of dengue fever prevention, and the utilisation of insecticide for mosquito control. Most of the respondents (83.0%) expressed concern regarding the effects of fogging activities on their health, whereas slightly more than half (56.0%) posited that fogging activities may have adverse environmental effects. The fogging method was reported as the most frequent method (29.2%) employed in controlling the mosquito population. Biocontrol with guppy fish scored (15.5%) and ABATE (mosquito larvae insecticide) (28.9%) were the other control measures utilised. Community perspectives revealed that 5.0% of the respondents were aware of biocontrol as a control method for the mosquito population. The biological method was considered safe for public health while guppy was reported as the most effective biocontrol agent. The introduction of novel and successful community programmes is significantly influenced by the perception of control measures for mosquitoes.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":" 705","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139136511","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
VERTICAL SOVEREIGNTY: WHAT MATTERS 纵向主权:重要的是
Journal of Defence Management, Social Science & Humanities Pub Date : 2023-12-31 DOI: 10.58247/jdmssh-2023-0601-07
Mazura Md Saman, Salma Yusof, Khairul Nizam Taib, Jamal Rodzi Dahari
{"title":"VERTICAL SOVEREIGNTY: WHAT MATTERS","authors":"Mazura Md Saman, Salma Yusof, Khairul Nizam Taib, Jamal Rodzi Dahari","doi":"10.58247/jdmssh-2023-0601-07","DOIUrl":"https://doi.org/10.58247/jdmssh-2023-0601-07","url":null,"abstract":"Numerous academic works have explored the intricate concepts of sovereignty and jurisdiction in relation to territory. However, customary international law recognises that a state's territory comprises land, airspace, and territorial seas, making the topic even more complex. This article investigates the significance of airspace in terms of a state's sovereignty, discussing the legal basis for a state's authority over its airspace to maintain economic and political control, peace, and stability. By examining international conventions, treaties, and cases, this study uses a juridical-normative methodology to comprehend the notion of airspace sovereignty in international law and identify what constitutes and instances of an infringement of a state's airspace sovereignty. Ultimately, this research aims to lay the foundations for insights into what matters for airspace sovereignty. The resolution highlights the significance of diplomacy and international cooperation in addressing issues related to the violation of territorial airspace.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"14 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139131784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
THE ROLE OF THE NAVY IN SERVING THE SECURITY, PROSPERITY AND ORDER AT SEA: AN OVERVIEW OF THE INDO-PACIFIC CONSTRUCT 海军在为海上安全、繁荣和秩序服务中的作用:印度洋-太平洋构想概述
Journal of Defence Management, Social Science & Humanities Pub Date : 2023-06-30 DOI: 10.58247/jdmssh-2023-0601-05
T. Krishnan, Puspanathan Subramanian
{"title":"THE ROLE OF THE NAVY IN SERVING THE SECURITY, PROSPERITY AND ORDER AT SEA: AN OVERVIEW OF THE INDO-PACIFIC CONSTRUCT","authors":"T. Krishnan, Puspanathan Subramanian","doi":"10.58247/jdmssh-2023-0601-05","DOIUrl":"https://doi.org/10.58247/jdmssh-2023-0601-05","url":null,"abstract":"In the context of geostrategic discourse, the rise of the Indo-Pacific construct has often been discussed in terms of power politics. This paper argues that the IP does not necessarily mean excellent power competition but can also promote a progressive value in the global maritime domain, such as creating a rule-based order at sea, freedom of navigation, and maritime connectivity. In order to comprehend the argument, this paper studies the extent to which the Navy can work towards achieving these values, as the sea is the core business of navies around the world, both during peace and wartime. Specifically, this paper seeks to analyse the role and function of navies in serving the common interests of the IP and its commitment towards a purpose, security, prosperity, and order at sea, namely first, ensuring the safety and security of the sea lines of communication, second, building on regional and global maritime networks, and third, assisting humanitarian and disaster relief and search and rescue. This paper finds that the Navy plays a significant role, and all these aspects are inclusive and shared with states; as such, navies are to serve the interests of the commitment of the IP.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139366700","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
HOW CHINA USE CYBER NETWORKS WITH DRONES TO MONITOR THE SPRATLY ISLANDS IN THE SOUTH CHINA SEA 中国如何利用无人机网络监控南海南沙群岛
Journal of Defence Management, Social Science & Humanities Pub Date : 2023-06-30 DOI: 10.58247/jdmssh-2023-0601-04
Nur Sabrina Mohamad Sharif, Adam Leong Kok Wey
{"title":"HOW CHINA USE CYBER NETWORKS WITH DRONES TO MONITOR THE SPRATLY ISLANDS IN THE SOUTH CHINA SEA","authors":"Nur Sabrina Mohamad Sharif, Adam Leong Kok Wey","doi":"10.58247/jdmssh-2023-0601-04","DOIUrl":"https://doi.org/10.58247/jdmssh-2023-0601-04","url":null,"abstract":"The South China Sea disputes are mainly related to delimitations concerning islands and reefs in the South China Sea and adjoining waters. The claimant states are China, Vietnam, the Philippines, Malaysia, and Brunei. Claimants’ states are keen on holding or gaining the freedom to fish stocks, the investigation and expected abuse of unrefined petroleum and flammable gas in the seabed of different areas of the South China Sea, and the essential control of significant delivery paths. The Spratly Islands issue can be assessed from an assortment of points. Regarding public safety, these islands are significant because of their locations in the South China Sea, where numerous merchant ships carry merchandise, individuals, and energy to Asian-Pacific nations. Drones, as sophisticated tools connected and controlled by cyber technology, are used to observe the conditions of the islands from long distances. The methodology used in this article is the qualitative method. The data was collected from a variety of articles that related to this topic. This article analyses how effectively China uses drones with cyber power to monitor the Spratly Islands. This article focuses more on the operational, tactical, and strategic advantages of drone monitoring of Spratly Island in the South China Sea.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"200 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139367136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
THE RISE OF TURKEY: IMPACT TOWARDS REGIONALISM 土耳其的崛起:对地区主义的影响
Journal of Defence Management, Social Science & Humanities Pub Date : 2023-06-30 DOI: 10.58247/jdmssh-2023-0601-01
Shahrizan Sahari, Noraini Zulkifli
{"title":"THE RISE OF TURKEY: IMPACT TOWARDS REGIONALISM","authors":"Shahrizan Sahari, Noraini Zulkifli","doi":"10.58247/jdmssh-2023-0601-01","DOIUrl":"https://doi.org/10.58247/jdmssh-2023-0601-01","url":null,"abstract":"President Erdogan took office on 2014 after won election. Since then, Turkey has changed a lot from moderate country in 1980 to a developing country in early 2000. Erdogan has shaped new foreign policy as he wants to turns Turkey as a global player. More than that, he also develops a lot of economy and social facilities to attract other investors to come. The research was conducted to analyse The Rise of Turkey and Its Impact towards Regionalism. The objectives of this research namely 1) to identify the factor contributed to the rise of Turkey, 2) to examine the impact of the rise of Turkey on the region and 3) to analyse the potential of Turkey to be a major power. The theory used in this research is neoliberalism. This research used qualitative approaches where the secondary data collection accumulates in library study. The sources had included books, journal articles, newspaper and online sources from government web. The findings of this research were; 1) factor that contributed to the rise of Turkey were political stability, strong economy, structured social community and progressive security, 2) the rise of Turkey has given dominant positive impacts as it became one of the strong Muslim country, 3) Subsequently, Turkey has a potential to be major power as it has a very talented leader who already successes boost the economy, know to administer the country and have good foreign policies with other nations.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"204 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139367578","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
EXAMINING STUDENTS’ EVALUATION OF SIGNIFICANT TEACHING CRITERIA AT THE MALAYSIAN DEFENCE UNIVERSITY 研究马来西亚国防大学学生对重要教学标准的评价
Journal of Defence Management, Social Science & Humanities Pub Date : 2023-06-30 DOI: 10.58247/jdmssh-2023-0601-03
Fatin Amirah Ahmad Shukri, Mohd Syazwan Mohamad Anuar, Asniah Alias
{"title":"EXAMINING STUDENTS’ EVALUATION OF SIGNIFICANT TEACHING CRITERIA AT THE MALAYSIAN DEFENCE UNIVERSITY","authors":"Fatin Amirah Ahmad Shukri, Mohd Syazwan Mohamad Anuar, Asniah Alias","doi":"10.58247/jdmssh-2023-0601-03","DOIUrl":"https://doi.org/10.58247/jdmssh-2023-0601-03","url":null,"abstract":"This paper used an exploratory factor analysis (EFA) method to inquire about student evaluations of teaching (SET) among a batch of foundation students. A total of 504 students completed the lecturer evaluation questionnaire at the end of the semester. The current study was prompted by several factors, including teaching quality, lecturer characteristics, personal traits, knowledge evaluation and students’ ratings which provided the impetus for the present study. Lecturers were evaluated using a Likert scale ranging from one to five, with the numbers labelled very poor, poor, medium, good, and excellent, respectively. Two phases of exploratory factor analysis conducted in the study to determine whether the importance ratings students regarded formed separate domains with the mean and the standard deviation of the questionnaire results. The first phase of exploratory factor analysis (Study 1) evaluated 23 criteria attributes listed by Vevere and Kozlinskis (2011). The attributes are seven personal trait items; 11 knowledge transfer items, followed by five knowledge evaluation items. Besides, participants were also asked to indicate any additional attributes they considered important to be possessed by their lecturers, the strand of the course they were enrolled in, and their gender. The purpose of the second study (Study 2) is to provide a contrast to the first study based on the data with an improved version of the SET instrument and with a different cohort of students. We discovered that all the proposed attributes of a lecturer were important to the students, and the categories proposed by Vevere and Kozlinskis (2011) for evaluating lecturers did not correspond to the importance of categories evaluated by the students.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"9 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139366363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ANALYSIS ON THE CIVIL MILITARY COORDINATION FOR DISASTER RESPONSE IN KUALA LUMPUR 吉隆坡军民协调救灾分析
Journal of Defence Management, Social Science & Humanities Pub Date : 2023-06-30 DOI: 10.58247/jdmssh-2023-0601-06
Nadhirah Nordin, Norhazlina Fairuz binti Musa Kutty, Noor Diyana Fazan Ahmad
{"title":"ANALYSIS ON THE CIVIL MILITARY COORDINATION FOR DISASTER RESPONSE IN KUALA LUMPUR","authors":"Nadhirah Nordin, Norhazlina Fairuz binti Musa Kutty, Noor Diyana Fazan Ahmad","doi":"10.58247/jdmssh-2023-0601-06","DOIUrl":"https://doi.org/10.58247/jdmssh-2023-0601-06","url":null,"abstract":"A successful disaster response requires great coordination between the military and rescue aid agencies to minimize casualties and losses suffered by victims. The collaboration between agencies and the military during a disaster response needs to consider the issues of coordination, communication, and roles responsibilities in order to ensure that disaster response operations are well-structured and prevent duplication of task. In addition, the findings of the study also show that community awareness factors also influence the effectiveness during disaster response activities. Response to disasters requires an understanding of the factors that affect civil-military coordination. In order to accomplish the research objectives, a sample size of ten respondents was selected for the qualitative research method. Interviews were conducted with ten representatives from each agency involved in Disaster response in Kuala Lumpur. However, thematic network analysis and narration and observation were used for data analysis. The study found that each of the identified elements greatly influenced the effectiveness of civilian-military coordination during disaster response operations. This study contributes in equipping the agencies and the military to respond to disasters systematically.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"65 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139367064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
HUMANITARIAN LOGISTICS IN DISASTER PREPAREDNESS: A CASE STUDY OF MONSOON RELIEF DISTRIBUTION FOR PULAU REDANG, TERENGGANU 备灾中的人道主义物流:登嘉楼岛季风救灾分配案例研究
Journal of Defence Management, Social Science & Humanities Pub Date : 2023-06-30 DOI: 10.58247/jdmssh-2023-0601-02
Ruzaidin Mohammed Zain, Haliza Mohd Zahari, Nur Hidayah Azhar, Puteri Asfarina Affendi Uthrapathe
{"title":"HUMANITARIAN LOGISTICS IN DISASTER PREPAREDNESS: A CASE STUDY OF MONSOON RELIEF DISTRIBUTION FOR PULAU REDANG, TERENGGANU","authors":"Ruzaidin Mohammed Zain, Haliza Mohd Zahari, Nur Hidayah Azhar, Puteri Asfarina Affendi Uthrapathe","doi":"10.58247/jdmssh-2023-0601-02","DOIUrl":"https://doi.org/10.58247/jdmssh-2023-0601-02","url":null,"abstract":"Logistical planning is essential to reducing disaster-related suffering. As aid is essential, it must be managed effectively to ensure that the impacted population receives accurate and timely assistance. Every year, from October to March, the Northeast Monsoon brings torrential rainfall to the east coast of Peninsular Malaysia, notably Terengganu, resulting in catastrophic floods. This situation presents a unique logistical challenge in the island area, where humanitarian supplies must be delivered well before the monsoon season starts since the islands will become inaccessible due to weather and sea conditions. This study explored measures and approaches implemented by the Department of Social Welfare Malaysia (DoSW), a government agency responsible for distributing aid to Pulau Redang, Terengganu, in preparation for the monsoon season. A qualitative inquiry methodology using a case study was used to complete this study by conducting interviews with key respondents from DoSW as well as Pulau Redang’s local communities. The results showed that information gathering, pre-positioned supplies, good coordination among logistics agencies and local community involvement are essential strategies to ensure that disaster-affected communities get the supplies they need quickly and efficiently, especially in remote island areas.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"194 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139367380","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
THE IMPACT OF ONE BELT ONE ROAD (OBOR) INITIATIVE ON MYANMAR 一带一路倡议对缅甸的影响
Journal of Defence Management, Social Science & Humanities Pub Date : 2022-12-31 DOI: 10.58247/jdmssh-2022-0502-09
Richard Bizikumarina, Noraini Zulkifli
{"title":"THE IMPACT OF ONE BELT ONE ROAD (OBOR) INITIATIVE ON MYANMAR","authors":"Richard Bizikumarina, Noraini Zulkifli","doi":"10.58247/jdmssh-2022-0502-09","DOIUrl":"https://doi.org/10.58247/jdmssh-2022-0502-09","url":null,"abstract":"China’s One Belt One Road (OBOR) Initiative is a comprehensive economic interdependent relation which aims to increase regional connectivity and is an enhancement of its geopolitical interest for the benefits of herself, Asia, as well as in European states. Chinese and Myanmar government has invested a significant amount of investment in overcoming the energy technology deficiencies and cultivate the industry to a whole new level of self-reliance. Energy and manufacturing modernisation were made possible through constant cooperation between China and Myanmar. This paper is an attempt to analyze One Belt One Road Initiative and implication towards Myanmar. This paper h employed the qualitative method of analysis. The findings of this paper is Myanmar able to enhance its export earnings of the agriculture, fishery and aquaculture, increase countryside employment as well as reduce poverty. Seven advantages experienced by China and Myanmar through 21st MSR Initiative are (1) the modernisation of energy sector, (2) serve as a gateway between Indian Ocean and Bay of Bengal, (3) employment opportunities for the local people, (4) increase in manufacturing industries, (5) transfer of technology involving all joint venture industries, (6) exploitation of land for infrastructure and industrial development projects and lastly (7) improved Myanmar financial institution. With all the advantages, Myanmar and China need to maintain a strong political commitment for 21st MSR Initiative long term sustainability. There are certain areas such as structural and organisational integration, project management and institutional problems that may act as barriers. As such, these barriers are to be continuously reviewed to ensure smooth decision-making process, regulation, the flow of financial and protect geopolitical rights in Myanmar concerning 21st MSR Initiative.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121419355","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
KAJIAN KES CABARAN PASCA PENSIJILAN ISO 9000 DALAM KERAJAAN TEMPATAN DI MALAYSIA
Journal of Defence Management, Social Science & Humanities Pub Date : 2022-12-31 DOI: 10.58247/jdmssh-2022-0502-11
Siti Arni Basir, Hasan Al-Banna Mohamed, Nur Surayya Mohd Saudi
{"title":"KAJIAN KES CABARAN PASCA PENSIJILAN ISO 9000 DALAM KERAJAAN TEMPATAN DI MALAYSIA","authors":"Siti Arni Basir, Hasan Al-Banna Mohamed, Nur Surayya Mohd Saudi","doi":"10.58247/jdmssh-2022-0502-11","DOIUrl":"https://doi.org/10.58247/jdmssh-2022-0502-11","url":null,"abstract":"Dalam persekitaran yang mencabar masa kini, para pengurus sentiasa berusaha meningkatkan kualiti perkhidmatan untuk memenuhi kehendak pelanggan dan masyarakat. Antara program kualiti yang menjadi pilihan pengurus untuk mencapai matlamat tersebut ialah Sistem Pengurusan Kualiti ISO 9000. Kajian lepas banyak tertumpu kepada topik tentang cabaran pelaksanaan sistem pengurusan kualiti tersebut, manakala cabaran pasca pensijilan ISO 9000 masih begitu kurang dikaji. Objektif kajian ini untuk mengkaji cabaran pasca pensijilan ISO 9000 di sebuah kerajaan tempatan di Malaysia iaitu sebuah majlis bandaraya yang terletak di Selangor. Temu bual separa struktur dengan informan telah dilakukan sebagai kaedah pengumpulan data dalam kajian ini. Seramai 13 warga Majlis Bandaraya XYZ telah dipilih sebagai informan yang terdiri daripada pihak pengurusan tertinggi, ketua jabatan, para pegawai, ahli sekretariat ISO 9000 dan penyelaras kualiti. Semua informan terbabit dipilih untuk ditemu bual kerana mereka terlibat aktif dalam pelaksanaan ISO 9000 di majlis bandaraya tersebut. Metod analisis tematik pula telah digunakan untuk menganalisis data-data yang telah dikumpulkan. Dapatan kajian menunjukkan terdapat lima cabaran pasca pensijilan ISO 9000 di majlis bandaraya. Cabaran dalaman yang terlibat ialah kurang kefahaman terhadap ISO 9000, bebanan kerja dan pengurusan dokumen yang kompleks. Manakala cabaran luaran yang dihadapi ialah sikap pelanggan dan kerenah penduduk. Kesimpulannya, cabaran-cabaran tersebut berpunca daripada faktor dalaman dan luaran yang perlu dihadapi oleh Majlis Bandaraya XYZ. Hasil kajian ini boleh menjadi panduan kepada para pengurus organisasi lain dalam usaha untuk mengenal pasti dan memahami cabaran-cabaran pasca pensijilan ISO 9000, seterusnya membolehkan mereka mencari inisiatif untuk mengatasi cabaran tersebut.","PeriodicalId":191949,"journal":{"name":"Journal of Defence Management, Social Science & Humanities","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116175823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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