Chenyue Wang, Anne C. Kroon, Judith Möller, Claes H. de Vreese, Sophie C. Boerman
{"title":"The role of AI competencies: How do AI knowledge, skills, and attitudes shape users’ understanding and evaluation of explainable news recommendations?","authors":"Chenyue Wang, Anne C. Kroon, Judith Möller, Claes H. de Vreese, Sophie C. Boerman","doi":"10.1177/14614448261467983","DOIUrl":"https://doi.org/10.1177/14614448261467983","url":null,"abstract":"This study investigates how explanations in AI-driven news recommender systems (RS) influence user understanding, trust, and attitudes toward the RS, and whether these effects depend on individual differences in AI competence. An online experiment ( <jats:italic toggle=\"yes\">N</jats:italic> = 754) was conducted in the Netherlands with a no-explanation condition as baseline. Results show that joint explanations significantly improved users’ objective understanding of the RS but had no consistent direct effects on perceived understanding, trust, or attitudes toward the RS. Exploratory structural equation modeling revealed an indirect pathway in which explanations enhanced objective understanding, which increased perceived understanding, subsequently fostering greater trust and more positive attitudes. Moderation analyses showed limited evidence for AI competence conditioning explanation effects, with small benefits concentrated among users with higher AI knowledge. Together, these findings suggest that explanations in news RS are not universally effective: their effects appear to operate primarily through cognitive mechanisms, while competence-related differences remain limited and selective.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"1 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2026-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148698816","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Do WhatsApp news channels help users navigate the information environment? A field experiment on information-related attitudes","authors":"Camila Mont’Alverne, Patrícia Rossini, Antonis Kalogeropoulos","doi":"10.1177/14614448261467150","DOIUrl":"https://doi.org/10.1177/14614448261467150","url":null,"abstract":"Messaging applications have become central sources of news, especially in the Global South, raising concerns about the quality of information circulating in these spaces. This study examines how receiving news through WhatsApp channels shapes key information-related attitudes in Brazil, including misinformation belief, news fatigue, and media trust. In a pre‑registered experiment conducted in November/December 2024, 601 participants from multiple Brazilian states were asked to subscribe to either a regional news channel or a fact‑checking channel operated by Globo, the largest media group in Latin America. The results show that accessing news via WhatsApp does not alter more stable attitudes, such as belief in misinformation or trust. However, it does reduce news fatigue and increases engagement with news on WhatsApp. As news consumption shifts toward private messaging platforms, these findings suggest their value lies less in reshaping political attitudes and more in maintaining routine connections between audiences and journalism.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"96 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2026-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148650552","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sarah Geber, Anne Schulz, Mike S. Schäfer, Thomas N. Friemel
{"title":"Presumed media influence and support for social media bans: The roles of social and elite-based validation","authors":"Sarah Geber, Anne Schulz, Mike S. Schäfer, Thomas N. Friemel","doi":"10.1177/14614448261467611","DOIUrl":"https://doi.org/10.1177/14614448261467611","url":null,"abstract":"The study examines how presumed influences of social media on young people, as well as perceptions of how widely such beliefs are shared, shape support for social media bans. Extending the Influence of Presumed Influence (IPI) model, we introduce second-order presumed influences, defined as perceptions about how widely others presume media influences, and propose a mechanism of social validation. We additionally examine elite-based validation, referring to perceived beliefs of influential actors (i.e. scientists, politicians, and the media), as well as perceived social norms. Using survey data ( <jats:italic toggle=\"yes\">N</jats:italic> = 1270) collected in the context of debates about a social media ban for minors under 16 in Switzerland, we find that stronger presumed influences predict support for a ban. While we find no support for social validation, the results point to the relevance of elite-related perceptions, particularly presumed scientific consensus. Perceived social norms of ban support emerge as an additional predictor of regulatory preferences.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"25 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2026-07-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148612522","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Rethinking platform vernaculars: Collective practices and power dynamics in platform environments","authors":"Lydia Kollyri","doi":"10.1177/14614448261469754","DOIUrl":"https://doi.org/10.1177/14614448261469754","url":null,"abstract":"In 2015, Gibbs et al. introduced the concept of platform vernaculars to describe how communicative genres emerge through interactions between platform affordances and user practices. Although widely adopted in media research, the concept has not been systematically refined in light of recent developments in affordance theory and platform studies. Drawing on an integrative literature review, this paper revisits platform vernaculars as plural, recognizable, repeatable, temporarily stabilized, and contested formations emerging through collective negotiations of affordances within platform environments. The paper further introduces four heuristic categories–intended vernaculars, dominant vernaculars, community vernaculars, and counter-public vernaculars–to discuss how communicative norms, genres, and modes of participation become normalized, marginalized, contested, or transformed across platforms. By rethinking platform vernaculars, the paper offers a systematic analytical framework for studying platform practices and norms. Furthermore, it positions vernaculars as a lens for analyzing platform power and user agency, opening avenues for future research.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"353 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2026-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148587215","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Learning the algorithm: Responsibilization and the limits of agency on YouTube","authors":"Nadia Urban","doi":"10.1177/14614448261467161","DOIUrl":"https://doi.org/10.1177/14614448261467161","url":null,"abstract":"Content creators invest extensive effort in “learning the algorithm” to secure visibility and growth. While existing research documents the proliferation of folk theories and optimization strategies, less attention has been paid to the structural conditions under which such learning unfolds. Drawing on a computational analysis of 179 YouTube videos discussing the platform’s algorithm, this article identifies recurring interpretive patterns that frame visibility as optimizable through metrics, strategic adjustment, and disciplined self-management. This paper argues that attempts at algorithmic learning are sustained by an asymmetry between epistemic agency – the capacity to interpret metrics and hypothesize about system behavior, and effective agency – the capacity to reliably influence outcomes. Because large-scale machine-learning systems are probabilistic, multi-objective, and continuously recalibrated, effective control remains systemically indeterminate. This asymmetry produces governance through responsibilization: creators internalize responsibility for unstable outcomes, sustaining engagement because the system appears responsive while remaining structurally uncontrollable.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"156 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2026-07-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148539257","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Overconfident youth, underconfident elders: Age differences in algorithmic knowledge confidence and information perceptions","authors":"Myojung Chung","doi":"10.1177/14614448261459666","DOIUrl":"https://doi.org/10.1177/14614448261459666","url":null,"abstract":"Age-related differences in algorithmic knowledge are typically interpreted as competence gaps that render younger “digital natives” better equipped and older users more vulnerable in algorithmically curated environments. This study challenges these assumptions by examining (a) algorithmic knowledge confidence—whether users’ subjective algorithmic knowledge exceeds or falls short of their algorithmic awareness and knowledge—and (b) what consequences such misalignment has for information environment perceptions. Using US survey data ( <jats:italic toggle=\"yes\">N</jats:italic> = 1205), this study found systematic misalignment between subjective and awareness-based algorithmic knowledge: younger users overestimate their understanding, whereas older users underestimate theirs. Social media use partially mediated the age–knowledge confidence relationship. Knowledge confidence, in turn, predicted perceived information reliability and diversity. These findings reveal that critical assessment of information environment is determined not by knowledge level alone but by alignment between subjective and awareness-based knowledge, highlighting the need for age-tailored interventions addressing knowledge overconfidence and underconfidence.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"33 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2026-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148499168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Natalie Jomini Stroud, Tamar Wilner, Moo Sun Kim, Ashwin Rajadesingan
{"title":"A cross-country examination of normative expectations of social media platforms","authors":"Natalie Jomini Stroud, Tamar Wilner, Moo Sun Kim, Ashwin Rajadesingan","doi":"10.1177/14614448261460024","DOIUrl":"https://doi.org/10.1177/14614448261460024","url":null,"abstract":"Normative expectations of social media platforms, or what people believe is important for social media platforms to do, include actions such as “show reliable information” and “ensure that people feel safe.” This study examines whether normative expectations vary by country and platform. A survey of over 20,000 people across 20 countries allowed us to investigate beliefs about 14 normative expectations. Although there is a relationship between the country in which one resides and what one believes is important for social media to do, the effects are small, adding nuance to theories of both globalization and localization. Differences in people’s normative expectations based on the platform they use most are also small. Aggregating people’s normative expectations reveals by-country clusters that are most closely related to Hofstede’s concept of individualism. Platform clusters emerge based on the platform parent company and unique affordances.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"118 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2026-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148476114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
CJ Reynolds, D. Bondy Valdovinos Kaye, Landrous X. Shen, Blake Hallinan
{"title":"Copyright at the margins: Mapping informal platform governance through Wikitubia","authors":"CJ Reynolds, D. Bondy Valdovinos Kaye, Landrous X. Shen, Blake Hallinan","doi":"10.1177/14614448261458280","DOIUrl":"https://doi.org/10.1177/14614448261458280","url":null,"abstract":"Platform governance research has prioritized formal mechanisms that can be codified in law or policy and audited with trace data. While such mechanisms merit attention, the focus risks overlooking informal yet influential practices that shape platform culture. We introduce a methodological approach for tracking informal platform governance through fan wikis, demonstrated through the case of copyright enforcement on YouTube. We annotated 149 copyright controversies from Wikitubia to understand how fans evaluate the use of intellectual property and copyright reporting tools. The wiki’s picture of copyright governance looks very different from YouTube’s official accounts: contributors rarely discussed Content ID and instead focused on cases filed by human petitioners. They talked about copyright controversies as political, economic, or interpersonal disputes, and judged the contextual legitimacy of enforcement through the perceived moral status of the target rather than legal principles. Our analysis demonstrates that informal platform governance is a semi-autonomous sphere with distinct actors, values, and practices that can complement or challenge mainstream approaches to platform governance.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"15 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2026-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148414840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Less prejudiced but still not intervening: A field experiment countering online hate speech among adolescents","authors":"Camilla Borgna, Effrosyni Charitopoulou, Marica Miglio","doi":"10.1177/14614448261459317","DOIUrl":"https://doi.org/10.1177/14614448261459317","url":null,"abstract":"Adolescents’ extensive use of online platforms makes them vulnerable to hate speech. As attitudes crystallize during adolescence, repeated exposure to online hate, even as bystanders, can undermine intergroup relations and generate lasting societal consequences. Little is known about strategies that effectively sensitize youth to online hate speech. We designed an educational intervention to shift adolescents’ affective attitudes and behavioral intentions toward hate speech and reduce prejudice against overweight and Black populations as victimized groups. We evaluated the intervention through a randomized controlled trial involving 973 high-school students aged 13–20 in Italy. The intervention reduced emotional indifference, increased negative affective attitudes toward hate speech, and lowered outgroup prejudice. Yet, treated students remained reluctant to intervene. Qualitative observations of classroom discussions suggest that, while fostering empathy may reverse desensitization processes, transforming adolescent bystanders into active counter-speech agents also requires addressing the social costs of online confrontation and restoring trust in institutional responses.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"25 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2026-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148414844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"“Creator burnout is real”: Risk, responsibility, and un/speakability in the creator economy","authors":"Rosie Nguyen, Brooke E. Duffy","doi":"10.1177/14614448261459667","DOIUrl":"https://doi.org/10.1177/14614448261459667","url":null,"abstract":"Social media content creation is often depicted in popular culture as a proverbial “dream job,” marked by autonomy, flexibility, and the potential for self-actualization. Yet high-profile creators have called out the endemic risks of platform-dependent work, including overwork and mental health strain. To reconcile these contradictory narratives, this article examines how creator burnout is articulated across different communicative contexts and creator positionalities. We draw on three sources of data—creators’ self-authored content (n = 58), news media accounts (n = 62), and in-depth interviews (n = 78)—to compare how creators define, attribute, and mitigate burnout. Our findings reveal that creator burnout remains partially <jats:italic toggle=\"yes\">unspeakable</jats:italic> , shaped by the structural conditions of platform labor, the privileged status of creative work, and entrenched markers of power and social identity. Together, these factors structure <jats:italic toggle=\"yes\">who</jats:italic> can speak out, <jats:italic toggle=\"yes\">how</jats:italic> , and <jats:italic toggle=\"yes\">to whom</jats:italic> . We conclude by reconsidering the politics of risk and responsibility within platform-dependent labor contexts.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"77 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2026-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148401030","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}