Maayan Cohen, Michael Khavkin, Danielle Movsowitz Davidow, Eran Toch
{"title":"ChatGPT in the public eye: Ethical principles and generative concerns in social media discussions","authors":"Maayan Cohen, Michael Khavkin, Danielle Movsowitz Davidow, Eran Toch","doi":"10.1177/14614448241279034","DOIUrl":"https://doi.org/10.1177/14614448241279034","url":null,"abstract":"With ChatGPT’s rapid adoption, concerns regarding generative artificial intelligence (AI) have shifted from theoretical to practical. Drawing upon the “algorithmic imaginary” framework from critical algorithm studies and the anthropological concept of “ordinary ethics,” we analyzed Twitter discourse during ChatGPT’s initial deployment, examining 368,359 tweets. Our analysis identified five topics reflecting functional and critical aspects of ChatGPT. We specifically point to two topics with a critical perspective: “Ethics” and “Concerns.” The first aligns with scholarly discussions in AI ethics on fairness and transparency, while the second focuses on ChatGPT’s generative capabilities. This highlights an emerging trend: While the academic discussion on AI ethics has gained popularity, especially in scrutinizing ChatGPT, the conversation is now expanding to more nuanced ethical deliberations. We analyzed the posts’ engagement and sentiment over time, demonstrating the AI ethics community’s influence in addressing the potential and harms of generative AI systems.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"27 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2024-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142313844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Empathy and ethics in brand activism: Balancing engagement and responsibility","authors":"Marco Scalvini","doi":"10.1177/14614448241278344","DOIUrl":"https://doi.org/10.1177/14614448241278344","url":null,"abstract":"The recent surge in corporate responses to social and political crises marks a pivotal shift in how brands perceive their societal roles. This study explores “brand activism,” a phenomenon whereby brands engage in social advocacy through digital platforms, reflecting a strategic integration of social issues into their core identity and marketing practices. This proactive stance not only raises awareness and mobilizes support but also raises ethical concerns about the potential for brands to exploit social causes for commercial gain. Employing qualitative content analysis with a critical phenomenological approach, this research investigates how individuals engage empathy-based representations within brand activism on digital platforms. Data from interviews with 37 young adults reveal that while brand activism can foster a sense of empowerment and moral alignment, it also risks superficial engagement and selective empathy. This study highlights the ethical considerations in brand activism and how digital media shapes moral reasoning in contemporary branding.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"1 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2024-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142313850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"With great power comes great accountability: Network positions, victimization, perpetration, and victim-perpetrator overlap in an online multiplayer game","authors":"Mingxuan Liu, Qiusi Sun, Dmitri Williams","doi":"10.1177/14614448241268995","DOIUrl":"https://doi.org/10.1177/14614448241268995","url":null,"abstract":"Can players’ network-level parameters predict gaming perpetration, victimization, and their overlap? Extending the Structural Hole Theory and the Shadow of the Future Effect, this study examines the potential advantages and accountability conferred by key network metrics (i.e., ego network size, brokerage, and closure) and their behavioral implications. Using longitudinal co-play network and complaint data from 55,760 players in an online multiplayer game over two months, the findings reveal that higher network size is associated with greater perpetration and reduced victimization. Network closure is linked to reduced involvement in both perpetration and victimization, while network brokerage is linked to increased involvement in both. The overlap of perpetration and victimization is predicted by higher network size and lower closure. Theoretically, this study complements existing research on gaming toxicity from a structural perspective. Practically, the findings underscore the importance of considering network elements, particularly network closure, in designing interventions to mitigate gaming toxicity.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"10 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2024-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142306243","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Be there or share: Emplacement and embodied protest in Facebook Live videos","authors":"Hadas Schlussel","doi":"10.1177/14614448241278709","DOIUrl":"https://doi.org/10.1177/14614448241278709","url":null,"abstract":"Live video is often used by protesters and political activists while broadcasting from conflict arenas since it gives the viewers a sense of “how it feels to be here.” This qualitative study suggests that digital “broadcast” technologies such as livestreaming can construct new forms of place-bound media events which intertwine “liveness” and “emplacement.” The article examines 97 Facebook Live videos uploaded during the May 2021 escalation of the Israeli–Palestinian conflict from varied sites of struggle and detects three main practices among live streamers: constructing “on-location” presence, performing sensuous place-making, and producing connectivity. It proposes the concept of “networked emplacement”: a combination of social media connectivity with streamers’ techniques of embodied presence that “emplaces” viewers in a rolling event with political significance.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"333 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2024-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142245935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Making them pay: Comparing how environmental facts matter in two accountability contexts","authors":"Rosalind Donald, Lucas Graves","doi":"10.1177/14614448241279250","DOIUrl":"https://doi.org/10.1177/14614448241279250","url":null,"abstract":"This article makes the case for what we call accountability contexts as a valuable heuristic to think about how facts matter in public life, drawing attention to how different discursive and institutional contexts shape the ways in which facts can count. We examine two environmental case studies: The Territory, a documentary about the struggle of the Uru-eu-wau-wau community in Brazil to protect their land from illegal invaders, and the fact-checking organization Climate Feedback’s partnership with Facebook to flag misinformation on the platform. Popular stories about accountability hinge on using facts to change the public’s mind. In contrast, we find that publicity is only part of a much more complex picture. By analyzing factors such as appeals to relevant publics, institutional rigidity, the uses of knowledge and narrative, and the role of the state, we investigate the real, messy processes that people take part in as they seek change. Accountability contexts provide a valuable heuristic for scholars of political journalism and communication as well as a practical tool for analyzing which pathways have led to success or failure in the pursuit of accountability.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"8 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2024-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142245941","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The production of destruction: How employee values shape platform afterlives","authors":"Frances Corry","doi":"10.1177/14614448241276382","DOIUrl":"https://doi.org/10.1177/14614448241276382","url":null,"abstract":"This article addresses how platform closure is produced by drawing on interviews with former employees of MySpace, the social media platform popular in the mid-2000s. Focusing on how staff grappled with user-generated content and user data while sunsetting an old version of the MySpace platform in 2011 to make way for a newly configured MySpace platform that debuted in 2013, it chronicles the decisions that platform employees were faced with while closing a platform, and the values and worldviews that ultimately shaped what remained of the old site. The article shows that sunsetting a platform and acts of technological destruction more generally are not arbitrary or neutral processes with fixed outcomes, but rather processes of sociotechnical production that vary in consequential ways.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"34 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142233411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jesse Haapoja, Laura Savolainen, Hanna Reinikainen, Tuukka Lehtiniemi
{"title":"Moral orders of pleasing the algorithm","authors":"Jesse Haapoja, Laura Savolainen, Hanna Reinikainen, Tuukka Lehtiniemi","doi":"10.1177/14614448241278674","DOIUrl":"https://doi.org/10.1177/14614448241278674","url":null,"abstract":"This article examines how ‘pleasing the algorithm’, or engaging with algorithms to gain rewards such as visibility for one’s content on digital platforms, is treated from a moral perspective. Drawing from Harré’s work on moral orders, our qualitative analysis of Reddit messages focused on social media content creation illustrates how so-called folk theories of algorithms are used for moral evaluations about the responsibilities and worthiness of different actors. Moral judgements of the actions of content creators encompass ideas of individuals and their agency in relation to algorithmic systems, and these ideas influence the assessment of algorithm-pleasing as an integral part of the craft, as condemnable behaviour, or as a necessary evil. In this way, the feedback loops that arrange people and code into algorithmic systems inevitably make theories about those systems also theories about humans and their behaviour and agency.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"53 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142233407","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Disrupting deliberation? The impact of the pandemic on the social practice of deliberative engagement","authors":"Martin King, Graham Smith","doi":"10.1177/14614448241274777","DOIUrl":"https://doi.org/10.1177/14614448241274777","url":null,"abstract":"The coronavirus pandemic disrupted established ways of doing democracy. This was particularly the case for citizens’ assemblies that have been increasingly commissioned by public authorities to help tackle complex policy problems. The social restrictions adopted in response to the coronavirus pandemic disrupted the ‘deliberative wave’, making the in-person participation of citizens’ assemblies unviable. It forced deliberative practitioners to rethink their standard mode of operation. In this paper, we adopt social practice theory to make sense of how the meanings, competencies and materials associated with the practice of deliberative mini-publics were challenged and, at times, reformulated as practitioners were forced to adapt to digital delivery. Our findings highlight that while aspects of deliberative practice such as inclusivity were rethought, the established identity and competencies of practitioners played a constraining role in the choices and applications of technology.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"50 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2024-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142100663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Feminist automation: Can bots have feminist politics?","authors":"Annika Richterich, Sally Wyatt","doi":"10.1177/14614448241251801","DOIUrl":"https://doi.org/10.1177/14614448241251801","url":null,"abstract":"This article examines ‘feminist chatbots’ as tools for activism through automation. Such bots aim to engage users in automated communication on feminist concerns. The article starts from the assumption that chatbots, like all technologies, have politics and that automation, including the automated communication of chatbots, is a feminist issue. We investigate how feminist chatbots mobilise automation to address societal inequalities and bias. Conceptually, the article draws on technofeminism and intersectionality as lenses for understanding the potential of chatbots to reflect activist concerns. Three different chatbots are analysed, using a cultural (case) studies approach: F’xa, Gender Pay Gap Bot and Betânia. The analysis suggests that feminist chatbots oppose mainstream automation by engaging users in communication about its sociotechnical risks and using automation to inspire feminist (data) activism. Yet challenges remain in designing such bots, partly because of platform dependencies and the limits of automating complex intersectional issues.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"6 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2024-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142100665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The social construction of datasets: On the practices, processes, and challenges of dataset creation for machine learning","authors":"Will Orr, Kate Crawford","doi":"10.1177/14614448241251797","DOIUrl":"https://doi.org/10.1177/14614448241251797","url":null,"abstract":"Despite the critical role that datasets play in how systems make predictions and interpret the world, the dynamics of their construction are not well understood. Drawing on a corpus of interviews with dataset creators, we uncover the messy and contingent realities of dataset preparation. We identify four key challenges in constructing datasets, including balancing the benefits and costs of increasing dataset scale, limited access to resources, a reliance on shortcuts for compiling datasets and evaluating their quality, and ambivalence regarding accountability for a dataset. These themes illustrate the ways in which datasets are not objective or neutral but reflect the personal judgments and trade-offs of their creators within wider institutional dynamics, working within social, technical, and organizational constraints. We underscore the importance of examining the processes of dataset creation to strengthen an understanding of responsible practices for dataset development and care.","PeriodicalId":19149,"journal":{"name":"New Media & Society","volume":"2014 1","pages":""},"PeriodicalIF":5.0,"publicationDate":"2024-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142100670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}